15 years helping Canadian businesses
choose better software

What Is Kajabi?

Kajabi is the best way to monetize your knowledge online. Build online courses, membership sites, communities, podcasts, coaching programs, and digital downloads. Use our templates to jumpstart your content sales. Market with a fully-fledged website, CRM, affiliate marketing, and sales funnels. Grow your business with analytics, payment processing, and included customer training resources.

Who Uses Kajabi?

Kajabi is an all-in-one platform for entrepreneurs to build, market, and sell digital products based on their expertise.

Kajabi Software - Build a website
Kajabi Software - Create online courses
Kajabi Software - Send marketing emails
Kajabi Software - Build Landing Pages
Kajabi Software - Powerful Sales Tools

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Reviews of Kajabi

Average score

Overall
4.4
Ease of Use
4.0
Customer Service
4.1
Features
4.1
Value for Money
3.7

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Jonathan
Jonathan
Co-Founder in US
Verified LinkedIn User
E-Learning, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

LOTS of Features

5.0 4 years ago

Comments: We host our courses on Kajabi and use it for some landing pages. We also run most of our checkouts through Kajabi.

Pros:

Kajabi sells itself as the one home for your whole business - websites, courses, checkout, membership, landing pages, email. And all those features are pretty decent. Not best in class, but pretty good. They also work to make things better. They just totally remade the page editor. Then emails. Now sites are next, and a revision of memberships is probably coming soon. They really are making it better all the time.

Cons:

Right now, it seems (based on feedback in the official Facebook group) that email deliverability isn't the best right now (but being worked on). You run into some constraints when you work entirely inside Kajabi, but if you embrace those limitations, it really does free you up to do your work and get on with running your business.

Kierra
Director of Operations in US
Real Estate, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Love Kajabi, but it's just expensive

5.0 10 months ago

Comments: Overall, it's great! Just pricey.

Pros:

I love that you can truly personalize each and every course. The course template buildouts are amazing too. Another positive is that I can hold up to 15 courses with my membership. Also, I love that I can enable quizzes between modules to make sure my students understand the information.

Cons:

I never liked their sales/transaction page. It is very confusing for potential customers. It tells potential customers to input their info at the top to purchase and then all the sales information about the offer at the bottom of the page. So I stopped using it to complete transactions. Now, I just use it to hold my courses. Also, it's super pricey compared to other options on the market.

Simran
Product Manager in Canada
E-Learning, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Kajabi - ease of use

4.0 last month New

Pros:

- Ease of use - Duplication feature for communication - metrics analysis

Cons:

- Design features - The events page is hard to work with

Sarah
Sarah
Founder in Australia
Verified LinkedIn User
Marketing & Advertising, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source
Source: GetApp

Beware! Nightmarish Experience with KAJABI

1.0 4 months ago

Comments: This company's unethical behavior and lack of integrity are utterly disgraceful. They have shown a complete disregard for their customers and failed to fulfill their contractual obligations. It is evident that their primary concern is making a quick buck rather than providing quality services.I strongly caution anyone considering working with kajabi to reconsider. Save yourself the headache, frustration, and financial loss by looking elsewhere for a reliable and trustworthy software company. It is regrettable that I fell victim to their deceitful practices, but I hope others can learn from my mistake.In conclusion, my experience with kajabi has been nothing short of a nightmare. They have not only failed to deliver on their promises but also owe me a significant amount of money. Please take my warning seriously and avoid this company at all costs.

Pros:

Unless you want to lose thousands of dollars there is nothing to like. Rating: ☆☆☆☆☆ (0/5)Review:I feel obligated to share my horrendous experience with Kajabi. It has been an absolute nightmare dealing with them, and I strongly advise everyone to steer clear of this company.I engaged Kajabi for a project, and it turned out to be a colossal mistake. Not only did they fail to deliver on their promises, but they also owe me a significant amount of money, a staggering $4,000+!Their lack of professionalism and poor communication were evident from the beginning. The project was plagued with delays, missed deadlines, and countless excuses, leaving me frustrated and dissatisfied. I was constantly chasing them for updates, and when they did respond, it was always with vague, AI and unhelpful answers.To make matters worse, the software they eventually delivered was riddled with bugs and glitches. It was virtually unusable and fell far short of the promised functionality. The quality of their work was shockingly poor, indicating a complete disregard for their customers' satisfaction.When I tried to address these issues and request a refund, I was met with nothing but silence. They conveniently ignored my emails and phone calls, leaving me in the dark and feeling helpless. It has been over 18 months, and I am still fighting tooth and nail to get my hard-earned money back.This company's unethical behavior and lack of integrity are utterly disgraceful.

Cons:

Their lack of professionalism and poor communication were evident from the beginning. The project was plagued with delays, missed deadlines, and countless excuses, leaving me frustrated and dissatisfied. I was constantly chasing them for updates, and when they did respond, it was always with vague, AI, automated email templates and unhelpful answers.To make matters worse, the software they eventually delivered was riddled with bugs and glitches. It was virtually unusable and fell far short of the promised functionality. The quality of their work was shockingly poor, indicating a complete disregard for their customers' satisfaction.When I tried to address these issues and request a refund, I was met with nothing but silence. They conveniently ignored my emails and phone calls, leaving me in the dark and feeling helpless. It has been over 18 months, and I am still fighting tooth and nail to get my hard-earned money back.

Mohammed
Owner in Canada
Professional Training & Coaching, Self Employed
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

The Rolls Royce of Online Course Delivery

5.0 3 months ago

Comments: While Kajabi will position and advertise itself as the "one and only platform you need" its expertise is what it started out with, which is online course delivery. Since it has introduced email marketing, checkouts, landing pages, website builder, membership programs and I believe in podcast hosting, but all of that is pretty basic and while it does the job, you are better served using other options. That being said, when it comes to hosting online courses, and wanting to share your expertise with your audience, no one does it better. Kajabi is more expensive feature for feature when it comes to what else is out there, but Kajabi does it the best and it's worth the premium. I have no intention of switching to anything else. It hosts my demo classes, free classes, full out programs and has helped me in growing my business. My clients love the ease of use, layouts, and of course the Kajabi Mobile App.

Pros:

Kajabi hands down is the best of the best. The different templates, organization and layout of content makes for easy user consumption.

Cons:

Could do better with landing pages, checkouts, and membership programs.