What Is AddressTwo?

AddressTwo is a simple CRM system specially designed for the needs of small businesses. As an all-in-one solution, AddressTwo combines both the relational, out-bound selling tools such as contact management, tasks, and follow-up tracking with the marketing tools such as email marketing, inbound capturing through webforms, and autoresponders. Use marketing analytics to see who your most engaged leads are at any time and then follow up.

Who Uses AddressTwo?

Small Businesses engaged in outbound relational selling.

Where can AddressTwo be deployed?

Cloud-based
On-premise

About the vendor

  • AddressTwo
  • Located in Indianapolis, US
  • Founded in 2008

AddressTwo support

  • Chat

Countries available

Canada, United States

Languages

English

AddressTwo pricing

Starting Price:

US$14.95/month
  • Yes, has free trial
  • No free version

AddressTwo does not have a free version but does offer a free trial. AddressTwo paid version starts at US$14.95/month.

Pricing plans get a free trial

About the vendor

  • AddressTwo
  • Located in Indianapolis, US
  • Founded in 2008

AddressTwo support

  • Chat

Countries available

Canada, United States

Languages

English

AddressTwo videos and images

View 1 more

Features of AddressTwo

  • Calendar/Reminder System
  • Contact Management Software
  • Email Marketing Software
  • Interaction Tracking
  • Lead Management Software
  • Lead Qualification
  • Marketing Automation Software
  • Segmentation

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Reviews of AddressTwo

Average score

Overall
4.8
Ease of Use
4.7
Customer Service
5.0
Features
4.5
Value for Money
4.9

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
79%
4
17%
3
4%
Michael
President in US
Graphic Design Software, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

Fantastic CRM System

5.0 6 years ago

Pros:

Address Two is easy to use but also very powerful. The ability to customize a lot of the system is a big benefit. The interface is also simple to use. Then the features are fantastic, including the ability to do mass marketing emails straight from the system, the ability to have emails automatically copied into the customer record, the ability to track customer order status through the pipeline, and the ability to do large data uploads easily. All of that in one system for a reasonable price made this the easy choice. We started using it three years ago just to maintain our customer records, but we've grown our database 10x and now use all of its advanced features.

Cons:

Being able to do reporting is a bit limited. There is a little functionality in the app, but you can export to excel and do a lot of analysis that way.

AddressTwo Response

6 years ago

Mr. Young, Thank you so much for your review and feedback on our Simple CRM. We have enjoyed working with you and your employees over the years and look forward to hearing of your continued growth and success!

Monica
Director of Sales in US
Hospitality, 51-200 Employees
Used the Software for: 2+ years
Reviewer Source

Regular Part of my Day

5.0 6 years ago

Comments: I'm in sales and AddressTwo has been crucial in my success. It's easy to track all activities for a contact and company. I regularly use it to look up past interactions with my customers. My favorite feature is copying Addy on my emails, then the messages are automatically added to that contact.

Pros:

Copying Addy on my emails and sorting my contacts into category lists. I also print out my activity history regularly for my company's reporting.

Cons:

It took a while to adjust to the new interface and I lost some data in the software. I also would like to be able to add history or other items to just the company rather than having it assigned to a contact. Sometimes I don't have a contact yet but need to keep prospecting notes on the account.

AddressTwo Response

6 years ago

Thank you for your Review Monica! Please reach out anytime you guys need us! Please note with the new version of A2 you don't have to have a contact to be able to add history to an "account card" You can simply leave the history to say "For This Account."

Karen
Executive Assistant in US
Used the Software for: 2+ years
Reviewer Source

Address Two has Addressed Our Needs & Beyound

4.0 6 years ago

Comments: Our company has been using Address Two for over two years now. Our customer base has grown faster than we once thought possible. Address Two has helped us not only grow our customer base but serve our clients even better. Our sales team is able to track communication for ongoing projects with just a few clicks. As we all know - time is money in sales so anything to save time while providing great customer service is a bonus. As for customer service, the Address Two team is amazing. They answer any and all questions we have in a timely and professional matter second to none. Our company is looking forward to continuing our relationship with Address Two well into the future.

Pros:

Easy to use

Cons:

Wish it could be a tad more customizable but we make it work for us

AddressTwo Response

6 years ago

Thank you so much for your review Karen! We have enjoyed working with Descon and love to hear how your business is growing and staying more organized with our CRM.

Carli
Manager in US
Marketing & Advertising, 11-50 Employees
Used the Software for: 1+ year
Reviewer Source

A wonderful addition to our small business

5.0 6 years ago

Comments: We have a small sales staff using AddressTwo. It was incredibly intuitive and simple for our size. We gave it one year as a trial to see if the reps made good use of it and we are ready to sign up for next year! One issue we have is near the search field, the reps keep clicking the "add a customer" button , because it is right next to it...instead of hitting "enter". Otherwise we have been able to see great results and not miss appointments and phone calls with the task list! Look forward to learning more every day :)

Pros:

Ease of use. Not overly complicated for a small business, while having all the necessary functions!

AddressTwo Response

6 years ago

Hey Market Magazine! Thanks so much for the feedback about the search feature I will bring that up in our staff meeting next week! Keep up the great work and if we can be of service let us know!

John
Business Development Manager in US
Transportation/Trucking/Railroad, 201-500 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

I use the AddressTwo daily

5.0 5 years ago

Comments: AddressTwo has kept all our sales team in the know

Pros:

The easy access to all my customers and prospects and the map feature when I’m on the road from my smart phone to find prospective customers in the zip code area I want to vist it will also work with my google calendar the the the addy task schedule is a excellent tool for following up

Cons:

That I need to spend more time learning all the tools available Like the mass email system the pipeline features