What Is GetResponse?

GetResponse, a simple-yet-powerful marketing automation software, has more than 20 years of experience empowering businesses to garner tangible results. Along with 24/7 customer support available in eight languages, GetResponse features more than 30 tools: email marketing, website builder, conversion funnel, marketing automation, live chats, webinars, paid ads, and more.

Who Uses GetResponse?

We offer a complete suite of simple-yet-powerful solutions, scaled and customized for small and large companies.

Where can GetResponse be deployed?

Cloud-based
On-premise

About the vendor

  • GetResponse
  • Located in Gdansk, Poland
  • Founded in 1997

GetResponse support

  • 24/7 (Live rep)
  • Chat

Countries available

Afghanistan, Albania, Algeria, American Samoa, Andorra and 225 others

Languages

Arabic, Brazilian Portuguese, Chinese, Danish, Dutch and 23 others

GetResponse pricing

Starting Price:

US$19.00/month
  • No free trial
  • Yes, has free version

GetResponse has a free version and does not offer a free trial. GetResponse paid version starts at US$19.00/month.

Pricing plans get a free trial

About the vendor

  • GetResponse
  • Located in Gdansk, Poland
  • Founded in 1997

GetResponse support

  • 24/7 (Live rep)
  • Chat

Countries available

Afghanistan, Albania, Algeria, American Samoa, Andorra and 225 others

Languages

Arabic, Brazilian Portuguese, Chinese, Danish, Dutch and 23 others

GetResponse videos and images

GetResponse Software - Powerful, simplified tool to send emails, create pages, and automate your marketing.
GetResponse Software - Bring your ideal customer journey to life with a visual marketing automation builder that grows with your needs.
GetResponse Software - Powerful email marketing software with professional email templates, easy design tools, and proven deliverability.
GetResponse Software - Build unlimited landing pages to land you new subscribers and sales.
GetResponse Software - Get your business online with our no-download, easy-to-use webinar builder.
View 6 more
GetResponse video
GetResponse Software - Powerful, simplified tool to send emails, create pages, and automate your marketing.
GetResponse Software - Bring your ideal customer journey to life with a visual marketing automation builder that grows with your needs.
GetResponse Software - Powerful email marketing software with professional email templates, easy design tools, and proven deliverability.
GetResponse Software - Build unlimited landing pages to land you new subscribers and sales.
GetResponse Software - Get your business online with our no-download, easy-to-use webinar builder.

Features of GetResponse

  • AB Testing
  • API
  • Alerts/Notifications
  • Auto-Responders
  • CAN SPAM Compliance
  • Campaign Analytics
  • Campaign Management Software
  • Campaign Planning
  • Channel Management Software
  • Click Tracking
  • Contact Database
  • Contact Management Software
  • Content Management System (CMS) Software
  • Customer Segmentation
  • Customizable Fields
  • Customizable Templates
  • Dashboard Software
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • Email Campaign Management
  • Email Management Software
  • Email Marketing Software
  • Email Templates
  • Email Tracking Software
  • Event Triggered Actions
  • Form Builder
  • Landing Pages/Web Forms
  • Lead Capture Software
  • Lead Management Software
  • Lead Qualification
  • List Management
  • Marketing Automation Software
  • Media Library
  • Mobile Optimized Emails
  • Multi-Campaign
  • Multi-Channel Marketing
  • Pre-built Templates
  • Publishing Options
  • ROI Tracking
  • Real Time Editing
  • Real Time Notifications
  • Reporting/Analytics
  • SEO Management
  • Segmentation
  • Simple Mail Transfer Protocol (SMTP)
  • Social Marketing
  • Subscriber Management
  • Template Management
  • Third Party Integrations
  • WYSIWYG Editor
  • Website Visitor Tracking

Alternatives to GetResponse

An email marketing solution with features to create subscribers, lists & campaigns, reports, administrative & customer tasks, and more.
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Marketing Automation + AI to boost your sales by harnessing big data and hyper-personalizing the customer journey, in real time.
Drip is a direct-to-people platform that empowers online retailers to take ownership of each stage of their customer’s journey.
Get all the tools you will need to build better customer relationships online under one roof.
Advanced email marketing tools that are easy to use so you can grow your business using newsletters, websites and more.
Email marketing platform with additional channels: SMS, web push notifications, WhatsApp and Facebook chatbots.
Our easy-to-use platform provides you with the tools to grow your business. Get iContact Free by visiting iContact.com, link in bio.

Reviews of GetResponse

Average score

Overall
4.2
Ease of Use
4.0
Customer Service
4.1
Features
4.1
Value for Money
4.0

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Arheer
Arheer
Marketing Manager in India
Verified LinkedIn User
Internet, 1,001-5,000 Employees
Used the Software for: 1+ year
Reviewer Source

The only marketing automation that you will need!

5.0 last month New

Comments: With millions of subscribers on our platform designing custom campaigns to create the right marketing communication for each segment becomes a little difficult. Having a multi-marketing platform like GetResponse can help you achieve marketing goals seamlessly. It is worth a try to use this.

Pros:

- USP of GetResponse is to create custom workflows- You can use multiple premade widgets to customize emails- Easily create email list for campaigns using import option- Readily available beautiful email templates

Cons:

- Email templates are bulky and hence opening the email takes fair bit of time- It takes a little time to learn the platform before you can start using

Eric
Eric
Content Creator in UK
Verified LinkedIn User
Computer Software, 2-10 Employees
Used the Software for: 6-12 months
Reviewer Source

GetResponse Review

5.0 2 weeks ago New

Comments: My overall experience has been impressive, this is by far the easiest and feature-loaded marketing software that I have used.

Pros:

I like the simplicity and also the fact that it is drag and drop and there are so many premade templates to choose from.

Cons:

The sad part about using this software is that it is too expensive as the more my list grows, the more I have to pay. Anyways, good things don't come cheap.

Alternatives Considered: MailerLite, Sender, SendPulse and Mailchimp

Reasons for Choosing GetResponse: Because it is a lot easy to use

Switched From: Mailchimp

Reasons for Switching to GetResponse: Because of the drag and drop feature and also the templates.

GetResponse Response

last week

Hi Eric, Thanks for the review! We're happy to hear your overall experience has been impressive. Thanks for choosing GetResponse :) -Abbie

Verified Reviewer
President in US
Verified LinkedIn User
Wholesale, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

Compliance Department Astonishingly Harsh

1.0 3 years ago

Comments: Get Response compliance department treated us with an inexcusable heaviness:
We'd been using GR for years. Things went well.
It was time to build a new segment. The new emails bumped us to the next $$$ level. So, we used 'pay up front discount' (BIG mistake). We emailed the new list. Got some negative tics, due to some less than perfect hygiene on our part. Enter the disciplinarians:.
Get Response compliance offered 1 option: Kill the VAST majority of your emails. Then you can play again.
We'd just paid them $X,000's for an upgrade, & they hits us with the 500 pound hammer. Imagine a Dr. visit: Dr. finds a questionable spot on a big toe.
Dr. offers one option: "Amputate BOTH legs now."
We asked for grace. GR Compliance response: It's the 500 pound hammer or you're off line. Only one list triggered this review. We said: "Remove just the 1 list with issues." They would have none of it. GR would not be satisfied until they punished us irreparably. X,XXX of emails of individuals who are our friends and business contacts - all gone.
(See above note where GR prevented us from exporting OUR emails which WE had put into GR)
Then GR locked out the potential for adding emails back - including the hundreds of perfectly good, very solid, very clean emails we'd added, 1 by 1 - & had not yet even had the opportunity to email yet!! All the work we'd been doing to add and clean up our lists... GONE. Leader to leader:
DO NOT do Get Response. Please heed our horror story.

Pros:

Did seem to deliver. Gave decent tools for building newsletters. Liked several of their features. Landing pages feature is good.

Cons:

There's no easy way to add one email to several categories at once. Example: You have one a customer email. You want to place that email in three segmented lists (which happens quite often). Unfortunately, you have to enter that same individual email THREE times. It felt to me that Get Response was stacking the deck in their favor with this non-functionality. You have to put in more emails, you owe them more money. It's possible that this was not strictly the case, (I never got out the calculator for this). From my experience, they could have made this option MUCH more user friendly. WHEN (not if) they place you, the paying customer, into a disciplinary review, they WILL lock your ability to export. You can follow the "it's easy to export" guides all you want to... you're not going to let you get YOUR contacts out of their system. (my experience) Get Response apparently believes that all those emails you've put into their system... those are not YOUR contacts.... you won't get them out if they have reason to discipline you... which they will. They talk nice and have cheery messages. But import something they don't like, they will, (with a smile), treat you as a paying customer like a redheaded stepchild. Is that the way you want to be treated? You might think that you're a good rule-follower and don't do things wrong... we paid them and used them for years. Then, one day they became punitive. It happened immediately after we paid them.

Alternatives Considered: Constant Contact

Reasons for Choosing GetResponse: Felt like we'd have better receptivity with GR as opposed to MailChimp.

Switched From: Mailchimp

Reasons for Switching to GetResponse: A friend of ours used it and suggested it. This friend knew the platform, so we went with that.

Jim
CEO in US
Marketing & Advertising, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Great Email Marketing Software

5.0 4 months ago

Comments: I have had a great experience with Get Response Customer Support being VERY patient with me. I have increased my sales with GetResponse as I am able to follow up with my Customers on going.

Pros:

This software was simple to integrate to the Marketing programs I use. It is critical for my outreach for marketing in an effective way. I would highly recommend GetResponse for the Affiliate Marketer.

Cons:

My least favorite aspect of GetResponse is that when I am creating a new marketing email, it is not "easy" to see what days I already have emails scheduled for. I have to actually open a new window, then go back to the marketing page and look. Rather than it being readily avaialble when releasing a new email.

Alternatives Considered: AWeber

Reasons for Choosing GetResponse: Aweber kept putting a send hold on my Account. My messages were not reaching my clients. I have not had that problem with GetResponse. Also, GetResponse is more "friendly" to the Affiliate Maketer.

Switched From: AWeber

Reasons for Switching to GetResponse: More friendly toward Affiliate Marketers

GetResponse Response

4 months ago

Hey Jim! Thanks for taking the time to leave your feedback. We are happy to hear that you've had a great experience with us so far! - Abbie

Atharva
Founder in India
Marketing & Advertising, 11-50 Employees
Used the Software for: 1-5 months
Reviewer Source

Getresponse: Advanced email marketing software.

4.0 2 months ago New

Comments: Getresponse is the best option if you have prior experience with email marketing because it delves deeper into the complexities of the content. It also has the best customer service, with assistance available in eight different languages.

Pros:

Getresponse is the best email marketing platform, with features such as email automation, email templates, autoresponders, and much more. It differs from other software by including features such as webinar hosting, pop-up polls, promo codes, and surveys. The best part about Getresponse is that it has a free plan in which we can add 500 contacts and there are no email sending limits. Furthermore, GetResponse offers a free 30-day trial period during which you will have access to all premium features.

Cons:

When compared to other similar software, Getresponse pricing is quite high. It also lacks a pay-per-email feature, which allows users to pay based on the number of emails they send. (Sendinblue has this feature, which is useful for beginning email marketers.) It has advanced email marketing features, so you may be perplexed at first about how to use it. However, if you use Getresponse's guides, documentation, and support, you should be able to avoid these issues.

GetResponse Response

last month

Atharva, Thanks so much for taking the time to write us a review. We're so happy you are loving GetResponse. :) -Abbie