---
description: Learn more about Motadata ServiceOps pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
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title: Motadata ServiceOps Pricing, Reviews & Features - Capterra Canada 2026
---

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# Motadata ServiceOps

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> Motadata ServiceOps is an AI-enabled ITSM platform to streamline business processes with complete ESM capabilities.
> 
> Verdict: Rated **4.6/5** by 50 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Motadata ServiceOps?

SAARC, Middle East, Africa, SEA

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 50 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support Software | 4.5/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Motadata
- **Founded**: 2010

## Commercial Context

- **Pricing model**: Usage Based (Free version available) (Free Trial)
- **Pricing Details**: Please contact Motadata for details.
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Bangladesh, Congo - Kinshasa, India, Indonesia, Kenya, Kuwait, Malaysia, Nepal, Nigeria, Oman, Philippines, Rwanda, Saudi Arabia, Singapore, South Africa, Sri Lanka, Tanzania, Thailand

## Features

- Activity Dashboard
- Alerts/Escalation
- Alerts/Notifications
- Analytics
- Approval Workflow
- Asset Lifecycle Management
- Asset Tracking Software
- Audit Management
- Audit Trail
- Automated Routing
- Barcode/Ticket Scanning
- Catalog Management
- Change Management Software
- Change Planning
- Change Tracking
- Check-in/Check-out
- Collaboration Tools
- Compliance Management
- Compliance Tracking
- Configuration Management
- Content Management System (CMS) Software
- Contract/License Management
- Cost Tracking
- Data Visualization Software
- Full Text Search
- IT Asset Management Software
- IT Asset Tracking
- Incident Management Software
- Incident Reporting
- Inventory Management Software
- Knowledge Base Management
- License Management Software
- Mobile Access
- Multi-Channel Communication
- Multi-Language
- Prioritization
- Problem Management
- Relationship Mapping
- Reporting & Statistics
- Reporting/Analytics
- Self Service Portal
- Service Level Agreement (SLA) Management
- Status Tracking
- Support Ticket Management
- Surveys & Feedback
- Task Management Software
- Third-Party Integrations
- Ticket Management
- User Management
- Workflow Management Software

... and 4 more features

## Support Options

- Email/Help Desk
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [ITSM Software](https://www.capterra.ca/directory/30676/itsm/software)

## Related Categories

- [ITSM Software](https://www.capterra.ca/directory/30676/itsm/software)
- [IT Asset Management Software](https://www.capterra.ca/directory/30077/it-asset-management/software)
- [Help Desk Software](https://www.capterra.ca/directory/30008/help-desk/software)
- [Change Management Software](https://www.capterra.ca/directory/30958/change-management/software)
- [Incident Management Software](https://www.capterra.ca/directory/31332/incident-management/software)

## Alternatives

1. [Freshservice](https://www.capterra.ca/software/132997/freshservice) — 4.5/5 (751 reviews)
2. [ACMP Suite](https://www.capterra.ca/software/175522/acmp-inventory) — 4.5/5 (173 reviews)
3. [Wasp Asset](https://www.capterra.ca/software/80853/assetcloud) — 4.5/5 (376 reviews)
4. [ITM IT Asset Management](https://www.capterra.ca/software/148102/asset-management) — 5.0/5 (40 reviews)
5. [N-central](https://www.capterra.ca/software/13803/n-central) — 4.2/5 (253 reviews)

## Reviews

### "Motadata Asset management" — 5.0/5

> **Sai Kumar** | *November 18, 2024* | Real Estate | Recommendation rating: 9.0/10
> 
> **Pros**: Motadata ServiceOps offers a user-friendly dashboard and detailed asset tracking for effective IT asset management. It also generates insightful reports to improve operational efficiency
> 
> **Cons**: difficult to install the Motadata Agent on MAC devices. Also, locating and deleting assets in the console

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### "Motadata is Efficient  Tool for IT Asset Management" — 5.0/5

> **syam prasad** | *November 18, 2024* | Real Estate | Recommendation rating: 10.0/10
> 
> **Pros**: Motadata ServiceOps simplifies IT asset management with real-time tracking, customizable dashboards, lifecycle management, and detailed reporting
> 
> **Cons**: The Mac agent installation could be more seamless with a default setup option to simplify deployment.
> 
> Some options in the Asset Management module are hard to access. Additional navigation or search is required to find certain features. Streamlining access could improve efficiency and save time.

-----

### "Motadata Asset management" — 5.0/5

> **Phanindra** | *October 3, 2024* | Real Estate | Recommendation rating: 10.0/10
> 
> **Pros**: Asse management with RDP services  keep a clear inventory of hardware and software,
> 
> **Cons**: Asse management with RDP services
managing IT assets across departments. Motadata ServiceOps provides a centralized platform that helps us keep a clear inventory of hardware and software,
> 
> asset utilization and support performance. The built-in reporting tools

-----

### "Motadata - Service Desk Review" — 5.0/5

> **Arti** | *July 26, 2024* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: Supporting team, Prompt response, better solutions
> 
> **Cons**: Nothing to be mentioned as all the services were up to the mark

-----

### "ServiceOps is excellent, feature-rich, and an overall great product." — 5.0/5

> **Nitesh** | *July 15, 2024* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: Efficient asset management helps track all IT assets and their details. It also makes handling tickets easy and reduces manual tasks with automated workflows also many customizable features.
> 
> **Cons**: Some features are hard to understand at first, and integrating with third-party software can be challenging.

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## Links

- [View on Capterra](https://www.capterra.ca/software/153905/motadata)

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