--- description: Learn more about Motadata ServiceOps pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Motadata ServiceOps Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [ITSM Software](/directory/30676/itsm/software) > [Motadata ServiceOps](/software/153905/motadata) # Motadata ServiceOps Canonical: https://www.capterra.ca/software/153905/motadata Page: 1 / 3\ Next: [Next page](https://www.capterra.ca/software/153905/motadata?page=2) > Motadata ServiceOps is an AI-enabled ITSM platform to streamline business processes with complete ESM capabilities. > > Verdict: Rated **4.6/5** by 50 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Motadata ServiceOps? SAARC, Middle East, Africa, SEA ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 50 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support Software | 4.5/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Motadata - **Founded**: 2010 ## Commercial Context - **Pricing model**: Usage Based (Free version available) (Free Trial) - **Pricing Details**: Please contact Motadata for details. - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Bangladesh, Congo - Kinshasa, India, Indonesia, Kenya, Kuwait, Malaysia, Nepal, Nigeria, Oman, Philippines, Rwanda, Saudi Arabia, Singapore, South Africa, Sri Lanka, Tanzania, Thailand ## Features - Activity Dashboard - Activity Tracking - Alerts/Escalation - Alerts/Notifications - Analytics - Approval Workflow - Asset Lifecycle Management - Asset Tracking Software - Audit Management - Audit Trail - Automated Routing - Barcode/Ticket Scanning - Catalog Management - Change Management Software - Change Planning - Change Tracking - Check-in/Check-out - Collaboration Tools - Compliance Management - Compliance Tracking - Configuration Management - Content Management System (CMS) Software - Contract/License Management - Cost Tracking - Data Visualization Software - Full Text Search - IT Asset Management Software - IT Asset Tracking - Incident Management Software - Incident Reporting - Inventory Management Software - Knowledge Base Management - License Management Software - Mobile Access - Multi-Channel Communication - Multi-Language - Prioritization - Problem Management - Relationship Mapping - Reporting & Statistics - Reporting/Analytics - Self Service Portal - Service Level Agreement (SLA) Management - Status Tracking - Support Ticket Management - Surveys & Feedback - Task Management Software - Third-Party Integrations - Ticket Management - User Management ... and 4 more features ## Support Options - Email/Help Desk - Knowledge Base Software - Phone Support - Chat ## Category - [ITSM Software](https://www.capterra.ca/directory/30676/itsm/software) ## Related Categories - [ITSM Software](https://www.capterra.ca/directory/30676/itsm/software) - [IT Asset Management Software](https://www.capterra.ca/directory/30077/it-asset-management/software) - [Help Desk Software](https://www.capterra.ca/directory/30008/help-desk/software) - [Change Management Software](https://www.capterra.ca/directory/30958/change-management/software) - [Incident Management Software](https://www.capterra.ca/directory/31332/incident-management/software) ## Alternatives 1. [Freshservice](https://www.capterra.ca/software/132997/freshservice) — 4.5/5 (689 reviews) 2. [ACMP Suite](https://www.capterra.ca/software/175522/acmp-inventory) — 4.5/5 (173 reviews) 3. [Wasp Asset](https://www.capterra.ca/software/80853/assetcloud) — 4.5/5 (376 reviews) 4. [Atera](https://www.capterra.ca/software/144309/atera) — 4.5/5 (446 reviews) 5. [IT Glue](https://www.capterra.ca/software/170401/itglue) — 4.6/5 (331 reviews) ## Reviews ### "Motadata Asset management" — 5.0/5 > **Sai Kumar** | *November 18, 2024* | Real Estate | Recommendation rating: 9.0/10 > > **Pros**: Motadata ServiceOps offers a user-friendly dashboard and detailed asset tracking for effective IT asset management. It also generates insightful reports to improve operational efficiency > > **Cons**: difficult to install the Motadata Agent on MAC devices. Also, locating and deleting assets in the console ----- ### "Motadata is Efficient Tool for IT Asset Management" — 5.0/5 > **syam prasad** | *November 18, 2024* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: Motadata ServiceOps simplifies IT asset management with real-time tracking, customizable dashboards, lifecycle management, and detailed reporting > > **Cons**: The Mac agent installation could be more seamless with a default setup option to simplify deployment. > > Some options in the Asset Management module are hard to access. Additional navigation or search is required to find certain features. Streamlining access could improve efficiency and save time. ----- ### "Motadata Asset management" — 5.0/5 > **Phanindra** | *October 3, 2024* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: Asse management with RDP services keep a clear inventory of hardware and software, > > **Cons**: Asse management with RDP services managing IT assets across departments. Motadata ServiceOps provides a centralized platform that helps us keep a clear inventory of hardware and software, > > asset utilization and support performance. The built-in reporting tools ----- ### "Enhancing IT Operations with Intelligent Automation" — 5.0/5 > **Pratik** | *July 3, 2024* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Workflow Automation: The platform leverages AI and intelligent automation to streamline workflows and reduce manual intervention. This includes automated ticket categorization, intelligent routing, and automated patch management, which significantly enhance operational efficiency and reduce human error​. > > **Cons**: The initial setup of Motadata ServiceOps can be complex and time-consuming, requiring a steep learning curve for new users. This can be challenging for organizations without dedicated IT staff or those with limited technical expertise​. > > Overall, Motadata ServiceOps is a robust and comprehensive ITSM solution that offers significant benefits through intelligent automation, AI capabilities, and a user-friendly interface. However, it also presents challenges in terms of initial setup complexity, performance issues, and cost considerations. Despite these drawbacks, its strengths in enhancing operational efficiency, proactive incident management, and collaboration make it a valuable tool for managing IT services effectively. ----- ### "Motadata - Service Desk Review" — 5.0/5 > **Arti** | *July 26, 2024* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Supporting team, Prompt response, better solutions > > **Cons**: Nothing to be mentioned as all the services were up to the mark ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.ca/software/153905/motadata?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/153905/motadata) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data