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Sift
What Is Sift?
Sift prevents fraud with industry-leading technology and expertise, an unrivaled global data network, and a commitment to building long-term partnerships with our customers. Our Digital Trust & Safety Suite proactively prevents fraudulent payments, fake accounts, spam, scams, account takeover, and disputes while reducing false positives and powering frictionless experiences. Industry leaders like Twitter, DoorDash, and Twilio rely on Sift to stay competitive and secure.
Who Uses Sift?
Digital Goods/Services, FinTech, Cryptocurrency, Digital Wallets, Payment Service Providers, Marketplaces, Gaming and Gambling, OnDemand Services, Retail, Travel and Hospitality
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Reviews of Sift
Alternatives Considered:
Best flexible option in the market nowadays...
Comments: It can be improved, the support team take too much time attending customer requirements, and regarding the reporting, one instead focusing on the actionable data invest too much time wrangling with the data to get the information we need (asking via email for Sift asciende support, yes is frustrating). But despite these drawbacks, their Machine Learning approach is the best on the market as of today.
Pros:
Workflows functionality (is like the main actions an user can perform while inside our services platform) and Rules functionality (inside each Workflow one can set high number of options and criteria to execute actions (Blocking, Reviewing, etc.) these two features bring what we need in order to map fraudsters and behaviors alike, while at the same time they Machine Learning engine learns from us! Making everything we create inside the tools a lesson learn and then we can focus on the other kind of attacks, relying on the tool.
Cons:
The reporting is so basic it contrast with the high functionality and advanced Machine Learning tool it needs to be improved. Here is where tools like Ravelin excel Sift Science by far!.
Alternatives Considered:
A must-have solution for merchants addressing scalability.
Comments: We began using Chargeback this year and have seen a positive ROI from Real-time Resolution alone. Our win rate has improved and we are able to postpone adding headcount because of the speed with which the existing team can respond to disputes. As a fraud manager with years in the space, this is one of the most elegant and efficient solutions I've used.
Pros:
Speed, ease of use, the ability to copy and paste screenshots into compelling evidence. For a merchant that fields 200x disputes weekly, an automated solution is a must.
Cons:
Support for American Express, and alternative payment methods (like PayPal) is limited.
Good, but can be better
Comments: The management team is responsive, but needs more technical support to upgrade product
Pros:
Simplicity is the single greatest aspect
Cons:
Lacking automation features and requires too much manual entry
Alternatives Considered:
Charegback RTR Overview
Pros:
We are using RTR solution to prevent chargeback, so far have good experience from the support and integration team.
Cons:
Notification system provided in Accounts sections is not working.
Excellent Platform for Real time monitoring
Comments: SIFT is comprehensive solution for risk assessment and mitigation. SIFT excels in offering real time risk intelligence, ensuring timely response and mitigation strategies. It's user friendly interface and customizable features empower businesses to tailor risk management to their specific needs.
Pros:
1- comprehensive risk assessment 2- User friendly and scalability3- Alerting and notification4- cyber security focus
Cons:
- complex implementation- Steep learning curve - some users pointed that their is False positive result
