15 years helping Canadian businesses
choose better software

What Is Vagaro?

Revolutionize your business with Vagaro® – the award-winning software designed specifically for spas. Get paid anytime, anywhere with Vagaro® Payment Processing. Set up your account within minutes and craft effective email & text marketing campaigns with Vagaro® AI tools. Streamline your appointments, inventory and membership management. Create custom forms, quizzes & waivers. Join 220k+ professionals and list your business on the Vagaro® free Marketplace to increase revenue. Try Vagaro® 30 days for FREE.

Who Uses Vagaro?

Trusted by over 220,000 beauty & wellness business professionals. From powerful online bookings to secure payments, Vagaro handles your business so you can focus more on what you love.

Where can Vagaro be deployed?

Cloud-based
On-premise

About the vendor

  • Vagaro
  • Founded in 2009

Vagaro support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Canada, United Kingdom, United States

Languages

English

Vagaro pricing

Starting Price:

$35.00/month
  • Yes, has free trial
  • No free version

Vagaro does not have a free version but does offer a free trial. Vagaro paid version starts at $35.00/month.

Pricing plans get a free trial

About the vendor

  • Vagaro
  • Founded in 2009

Vagaro support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Canada, United Kingdom, United States

Languages

English

Vagaro videos and images

Vagaro Software - Get Booked & paid
Vagaro Software - Use Apps for Business
Vagaro Software - Send Automated Reminders
Vagaro Software - Run Reports
Vagaro Software - Vagaro Forms
View 6 more
Vagaro video
Vagaro Software - Get Booked & paid
Vagaro Software - Use Apps for Business
Vagaro Software - Send Automated Reminders
Vagaro Software - Run Reports
Vagaro Software - Vagaro Forms

Features of Vagaro

  • ACH Payment Processing
  • Access Controls/Permissions
  • Activity Tracking
  • Address Book
  • Alerts/Notifications
  • Application Management
  • Appointment Management
  • Appointment Scheduling Software
  • Attendance Management
  • Attendance Tracking Software
  • Automated Scheduling
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Charting
  • Class Management
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Color Codes/Icons
  • Communication Management
  • Compliance Tracking
  • Confirmation/Reminders
  • Credit Card Processing
  • Customer Database
  • Customizable Branding
  • Customizable Forms
  • Customizable Templates
  • Data Import/Export
  • Data Security
  • Debit/Credit Card Processing
  • Drag & Drop
  • Dues Management
  • EMR/EHR
  • Electronic Payments
  • Electronic Signature
  • Email Marketing Software
  • Email Reminders
  • Employee Management
  • Event Management Software
  • Faculty/Staff Management
  • File Storage
  • Fitness Assessments
  • Fitness Plan
  • For Barbershops
  • For Gyms
  • For Medical Spas
  • For Mental/Behavioral Health
  • For Physical Therapy
  • For Yoga/Pilates Studios
  • Forms Creation & Design
  • Forms Management
  • Gift Card Management
  • Goal Setting/Tracking
  • Group Scheduling
  • HIPAA Compliant
  • In-Person Payments
  • Inventory Management Software
  • Loyalty Program
  • Marketing Automation Software
  • Medical Billing Software
  • Member Communication
  • Member Database
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Management Software
  • Membership Renewals
  • Mobile Access
  • Mobile App
  • Mobile Payments
  • Multi-Location
  • Multiple Payment Options
  • Nutrition Program
  • Online Booking
  • Online Payments
  • Online Registration
  • PCI Compliance Software
  • Patient Portal Software
  • Patient Records Management
  • Payment Processing Software
  • Payroll & Commissions
  • Payroll Management
  • Point of Sale (POS)
  • Practice Management
  • Progress Notes
  • Progress Tracking
  • Real-time Scheduling
  • Recurring Appointments
  • Recurring/Subscription Billing
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Rescheduling
  • SOAP notes
  • Scheduling Software
  • Self Service Portal
  • Service Catalog
  • Staff Management
  • Student Management
  • Task Scheduling
  • Team Management Software
  • Template Management
  • Third-Party Integrations
  • Treatment Planning
  • Waiver Management
  • Website Integration
  • Website Management

Alternatives to Vagaro

SalonBiz is an all-in-one salon management solution that is modernizing the salon experience.
Boulevard is a business management and Client Experience Platform that makes work and success simple for modern spas and MedSpas.
Nonprofit solution that helps businesses manage donation activities, create marketing campaigns, and track fundraising trends.
Complete salon management software including POS, appointment book, automated email marketing, client reviews, online booking & more!
The complete boutique fitness club and gym management software: Manage memberships, schedules, bookings and payments the smart way. Learn more about ABC Glofox
Create, manage and grow your online presence for your business, blog, store and more with Wix’s intuitive website creation platform.
Jane is a complete practice management software with a full suite of intuitive features to help you create a thriving practice.
Setmore offers a free, online scheduling platform for you to connect with your customers.
The world's best online booking software for the beauty and wellness industry. Unlimited possibilities, subscription-free. Learn more about Fresha

Reviews of Vagaro

Average score

Overall
4.7
Ease of Use
4.6
Customer Service
4.6
Features
4.6
Value for Money
4.7

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Federico
Federico
CFO in Brazil
Verified LinkedIn User
Banking, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Great tool to Manage your Appointments and Scheduling

5.0 last year

Comments: The Vagaro solution has really exceed our expectations, we needed a solution to schedule, update and follow up our consultants appointments and this tools has become a part of our day to day operations.

Pros:

Excellent tool to book appointments online, very easy to use and implement. Saved us a lot of money increasing the efficiency from our consultants performance. Our [sensitive content hidden]receive confirmations and reminders, really supporting our business.

Cons:

The main issue is the price, I believe it could be a little lower, they charge per user. A free version would be awesome!

Alternatives Considered: Booker

Reasons for Choosing Vagaro: We changed from having our schedules in Microsoft Outlook because we needed a specialized tool that help us become more time efficient.

Switched From: Microsoft Excel

Reasons for Switching to Vagaro: While doing the cost-benefit analysis Vagaro otained the highest value.

Rachel
Manager in US
Consumer Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

User Friendly

4.0 4 weeks ago New

Comments: Overall, we are happy with Vagaro and the support we receive.

Pros:

Vagaro fits our needs for our spray tanning and teeth whitening business. Very user friendly and improvements are always being made. Customer service is excellent.

Cons:

On a few rare occasions over the past 4 years that Vagaro has gone down during business hours, it completely disables our business. Can't see the calendar or check out clients.

Alternatives Considered: Helios Salon Software and TanTrack

Reasons for Choosing Vagaro: In 2019, we opened a second location and we needed software that would support multiple locations.

Switched From: Helios Salon Software

Verified Reviewer
Verified LinkedIn User
Public Relations & Communications, 11–50 Employees
Used the Software for: Free Trial
Reviewer Source
Source: GetApp

Vagaro is a double edged sword

3.0 2 weeks ago New

Comments: when i pointed this stuff out to support, they gaslighted me pretty hard, saying if I wanted that sort of functionality (not having my clients have to perform 3-5 clicks to get to the right service/product) that i should buy their hosted web design? ummm no im good i dont want to build a website on their platform They seem friendly but if you ask any technical questions they have been trained to sidestep them and offer solutions that are more beneficial to Vagaro than your spa/salon etc. Be careful!!!

Pros:

pretty straightforward to setup - the onboarding was weird bc they wouldn't allow multiple stakeholders to attend the onboarding meeting from multiple accounts?

Cons:

You should carefully decide whether you want to support Vagaro - here's why. The #1 reason we initially were looking at integrating Vagaro into our business was seamless bookings. They offer a pretty robust backend that makes it easy to add products/services and schedule them to a calendar. Unfortunately, if you want a very frictionless experience for your potential customers to book an appointment, there is a dangerous trade-off. #1: where your reviews live Vagaro's software prominently highlights / promotes leaving reviews on THEIR platform, which in the end benefits Vagaro's landing pages (which they rank on Google for local services, then they promote your competitors to that platform) #2 if you want to direct link to specific services or products you sell with a booking widget, you can't do that on your own website. You have to generate a link and send people to Vagaro.com This is problematic because now your potential customer/client is on a website which advertises your competitors.

Vagaro Response

2 weeks ago

Thank you for sharing your insights and concerns regarding your experience with Vagaro. We strive to provide the best possible service, and your feedback is invaluable to us. At Vagaro, we offer personalized onboarding sessions for a one-on-one experience, along with weekly live webinars designed to help multiple users become familiar with our software. Additionally, you have the option to create direct links to your services in your Service/Class menu. It's important to note that your landing page features your business only. We value transparency and continuous improvement. Your feedback plays a crucial role in our efforts to enhance our software. You can submit suggestions and ideas for improvement on feedback.vagaro.com. Rest assured, we take your concerns seriously and are committed to addressing them to the best of our ability. Your satisfaction is our priority, and we appreciate your ongoing support.

Jeanette
Owner in US
Cosmetics, Self Employed
Used the Software for: 1-5 months
Reviewer Source

A great alternative for small business

5.0 3 months ago

Comments: I wanted to take a moment to express my sincere gratitude to [sensitive content hidden] for her outstanding support and assistance in setting up my account with Vagaro. Her dedication to ensuring a smooth onboarding process truly made all the difference. Throughout our interactions, [sensitive content hidden] exhibited a remarkable level of professionalism, patience, and expertise. She guided me through the setup process with clarity and precision, addressing all my questions and concerns along the way. Her warm demeanor and genuine enthusiasm for assisting customers shone through, making the experience both productive and enjoyable.

Pros:

Vagaro offers incredible value for the money. With affordable pricing plans and a wealth of features included in each, it's a cost-effective solution for businesses of all sizes. You get more bang for your buck with Vagaro compared to other platforms.

Cons:

Have not encountered any cons so far, everything has been very smooth

Julie
Julie
Human Resources Generalist in US
Verified LinkedIn User
Hospital & Health Care, 5,001–10,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Excellent time management tool for startups and SMEs

4.0 10 months ago

Comments: Through the years, I've tried a number of other online scheduling tools, but Vagaro is far and away the finest option for companies of any size. Vagaro has considered every detail, including cost, usability, online tutorial videos, quality customer service, and a plethora of customizable features like gift card and credit card integration, as well as email and marketing tools.

Pros:

Excellent service is a major selling point for me. Their instant messaging service is quick and simple to use. The program is constantly updated, making it seem better and better while improving its functionality.

Cons:

I'm not sure I have many complaints because they seem to listen to their consumers and address any issues that arise. The biggest challenge has been teaching customers how to properly pronounce the name.