---
description: Learn more about Phenom Applied AI pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
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title: Phenom Applied AI Pricing, Reviews & Features - Capterra Canada 2026
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Breadcrumb: [Home](/) > [Recruitment Marketing Platforms](/directory/33016/recruitment-marketing-platforms/software) > [Phenom Applied AI](/software/153629/phenom-trm-cloud-platform)

# Phenom Applied AI

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> Cloud-based AI platform for talent acquisition and management, covering hiring, onboarding, employee development, and retention.
> 
> Verdict: Rated **3.9/5** by 14 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Phenom Applied AI?

Large and global enterprises across financial services, manufacturing, hospitality, retail, education, healthcare, and professional services.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.9/5** | 14 Reviews |
| Ease of Use | 3.9/5 | Based on overall reviews |
| Customer Support Software | 3.3/5 | Based on overall reviews |
| Value for Money | 3.5/5 | Based on overall reviews |
| Features | 3.9/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: Phenom
- **Founded**: 2010

## Commercial Context

- **Starting Price**: US$10,000.00
- **Pricing model**: Per User
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Albanian, Arabic, Armenian, Bulgarian, Chinese, Croatian, Danish, Dutch, English, Finnish, French, German, Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian
- **Available Countries**: Germany, India, Israel, Netherlands, United Kingdom, United States

## Features

- Activity Dashboard
- Alerts/Notifications
- Applicant Tracking Software
- Application Management
- Assessment Management
- CRM Software
- Calendar Management
- Candidate Management
- Careers Page
- Collaboration Tools
- Communication Management
- Competency Management
- Compliance Management
- Customizable Branding
- Document Management Software
- Email Marketing Software
- Employee Database
- Employee Handbook
- Employee Management
- Employee Profiles
- HR Management
- Internal HR
- Interview Management
- Interview Scheduling
- Job Management
- Job Posting
- Live Video Interview
- Onboarding Software
- Panel Interviews
- Performance Management
- Question Library
- Recruitment Management
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Resume Parsing
- Resume Storage
- SMS Messaging
- Self Service Portal
- Skill Assessment & Scoring
- Skills Assessment
- Talent Acquisition
- Task Management Software
- Third-Party Integrations
- Video Conferencing Software
- Workflow Management Software

## Integrations (1 total)

- Workday Talent Acquisition

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- 24/7 (Live rep)

## Category

- [Recruitment Marketing Platforms](https://www.capterra.ca/directory/33016/recruitment-marketing-platforms/software)

## Related Categories

- [Recruitment Marketing Platforms](https://www.capterra.ca/directory/33016/recruitment-marketing-platforms/software)
- [Recruiting Software](https://www.capterra.ca/directory/30602/recruiting/software)
- [Onboarding Software](https://www.capterra.ca/directory/30819/onboarding/software)
- [Referral Software](https://www.capterra.ca/directory/30681/referral/software)
- [Mentoring Software](https://www.capterra.ca/directory/30803/mentoring/software)

## Alternatives

1. [ZipRecruiter](https://www.capterra.ca/software/130706/ziprecruiter) — 4.2/5 (10959 reviews)
2. [100Hires](https://www.capterra.ca/software/206957/100hires) — 4.9/5 (1208 reviews)
3. [CEIPAL ATS](https://www.capterra.ca/software/135562/ceipal-ats) — 4.6/5 (1264 reviews)
4. [NEOGOV](https://www.capterra.ca/software/75288/neogov) — 4.5/5 (850 reviews)
5. [Workable](https://www.capterra.ca/software/130175/workable) — 4.4/5 (662 reviews)

## Reviews

### "Innovative tool for modern applicant tracking\!" — 4.0/5

> **Mariam** | *January 21, 2025* | Nonprofit Organization Management | Recommendation rating: 8.0/10
> 
> **Pros**: Simple Interface, easy to find applicants, pipeline ease.
> 
> **Cons**: Filters limit applicant , some errors when generating candidates.
> 
> Great Experience. Primarily used for applicant tracking, sharing and scheduling.

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### "User friendly ATS" — 4.0/5

> **Saurabh** | *October 21, 2022* | Telecommunications | Recommendation rating: 7.0/10
> 
> **Pros**: I really like the campaign management feature which allows us to target our all candidates at once+ it gives us all the information about bounced emails, responded, opened, etc which I feel is very unique.
> 
> **Cons**: There are multiple things which I don't like:-We can not delete multiple candidates from the project, we need to delete every candidate one by one.we can not change the status in bulk.
> 
> Overall my experience with phenom is good but I would say if they can implement some more changes then this product is fantastic.

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### "Could be great, but isn't." — 3.0/5

> **Verified Reviewer** | *June 7, 2023* | Financial Services Software | Recommendation rating: 2.0/10
> 
> **Pros**: Phenom does deliver an amazing career site with the ability to capture Leads and Partial applications. We have seen our application skyrocket since implementation. The CRM is easy to use for simple campaigns and sourcing.
> 
> **Cons**: The implementation with Phenom was a mess. Their third party implementation partner was clueless and had little to no knowledge of how to properly connect Phenom to our ATS. When we went live with the career site, it took MONTHS to fix all the bugs. This is not an experience unique to us- many of their largest clients do not use the Phenom integrated apply flow. You can see for yourself by starting to apply for a job on their clients pages. Support: Customers do not get a dedicated Success Manager since they switched to a "Global Support Model". All items are tickets, which are never resolved within contract SLAs. The average time of resolution of any ticket, no matter how small, is about 3 weeks. Tickets are often passed from support desk to support desk, with no actions or resolutions. It don't seem like Support has a good understanding of how their product works. I've had a tickets open for 3 weeks for them to tell me, "this is expected behavior".Training/User adoption: Phenom provides a training database, which is useful at times, but it takes 6+ months to become a power user- not even an expert. Because all training is self guided and support tis non existent, you will need a full time employee to manage Phenom. Complicated: The abilities inside Phenom are truly remarkable- if you can get them to work. Without support or guidance provided from Phenom, it feels like you are thrown in there and told "good luck\!"
> 
> It's truly a shame because the product can actually be very cool and helpful. But the lack of support and terrible customer service means that it's more trouble than it's worth. As we signed our contract we had high hopes to expand our business with them into their other products like employee engagement and video interviewing, but that is never going to happen now after our implementation and support experience.

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### "Phenom: the future of AI recruitment" — 4.0/5

> **Guada** | *November 14, 2021* | Human Resources | Recommendation rating: 9.0/10
> 
> **Pros**: The ability to create talent pools, create live events and source passive candidates, makes for an excellent system. From a performance perspective, the ability to pull of live reports from the dashboard helps greatly when assessing and driving team performance.
> 
> **Cons**: At times the reports can take some time to pull off; however, this is a minor detail and I have yet to see any major faults.

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### "Ease of use & good AI features" — 5.0/5

> **Verified Reviewer** | *April 3, 2024* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: Vast range of AI features available for Applicant tracking system.Attractive user interface.
> 
> **Cons**: Nothing I am very satisfied.There is nothing which I dislike

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## Links

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| en-AE | <https://www.capterra.ae/software/153629/phenom-trm-cloud-platform> |
| en-AU | <https://www.capterra.com.au/software/153629/phenom-trm-cloud-platform> |
| en-CA | <https://www.capterra.ca/software/153629/phenom-trm-cloud-platform> |
| en-GB | <https://www.capterra.co.uk/software/153629/phenom-trm-cloud-platform> |
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| en-IL | <https://www.capterra.co.il/software/153629/phenom-trm-cloud-platform> |
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| en-NZ | <https://www.capterra.co.nz/software/153629/phenom-trm-cloud-platform> |
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