17 years helping Canadian businesses
choose better software

What Is Startquestion?

The most professional survey software for your company. Popular survey types:
- NPS, Customer satisfaction,
- HR, Employee feedback, Customer Experience, Exit Interview, Candidate Experience
- Pop-up surveys

Who Uses Startquestion?

Small Business, Mid Size Business, Large Enterprises, Freelancers, Public Administrations, Non Profits, Schools.

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Reviews of Startquestion

Average score

Overall
4.9
Ease of Use
4.8
Customer Service
4.9
Features
4.6
Value for Money
4.7

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
92%
4
8%
Aleksandra
Research Specialist in Poland
Nonprofit Organization Management, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Webankieta review

5.0 2 years ago

Pros:

The advantage of the product is a friendly interface and usually intuitive use of its functions. What I like about the webankieta is that you can easily download data. Thanks to the ability to copy questions from other questionnaires and the function of copying questions from word files to program, working with webankieta is simply easy and fast.

Cons:

What I like the least is the limited features I'm about the downloadable report. It would be great to have an impact on the individual components of the report. It was also not very intuitive for me at the beginning how I can change the logo when designing the appearance of the survey questionnaire.

Dagmara
Customer Experience Manager in Germany
Telecommunications, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Intuitive, easy to use, containing all the key functionalities needed in the daily work

5.0 3 years ago

Pros:

My favorites are online reports, which allow you to view the result on an ongoing basis if someone does not have access to the tool. Zero effort in generating such a quick report. A perfect overview of each touch point, the result in a simple, graphical form. The introduction of a new questionnaire is simple and quick, which works well with ad hoc surveys.

Cons:

I miss a better form of categorizing the client's voice that can be implemented in the tool itself by the client.

Andrzej
Customer Experience Manager in Poland
Telecommunications, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Reasonable tool that does the job

4.0 3 years ago

Pros:

Rankings which allows me to compare NPS score for different data sources.

Cons:

I have to filter each survey separately.

Jakub
Data and sensory analyst in Germany
Computer Games, 201–500 Employees
Used the Software for: 6-12 months
Reviewer Source

On the market scale of such platforms, it believes that the price-quality ratio is appropriate.

5.0 3 years ago

Pros:

Help on your part in case of any problems. The help of your [SENSITIVE CONTENT] was a very positive surprise for me. I also appreciate that you are trying to develop them (I recently took part in a study with [SENSITIVE CONTENT]) and you are open to user comments. The tool itself is good for me and it is more than enough for my daily work, at the same time it is hard for me to find any technical aspect that I like the most.

Cons:

Lack of extensive documentation for some functionalities, eg API. Unable to create survey folders. Some UI solutions, such as sorting questions, are unpleasant to use when compared to Qulatrics. However, as in the question above, there aren't any things I really don't like and that is why I would like to give up your platform.

Marta
Senior Research Analyst in Greece
Higher Education Software, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

A good tool for creating surveys with great support.

5.0 3 years ago

Pros:

Quick help in case of problems, ease of creating surveys, intuitiveness.

Cons:

No more complicated solutions (e.g. more types of filtering by questions, dynamic display of questions instead of new sections, no possibility to easily do multilingual surveys, no possibility to do the same question for several groups, where there is only one answer in the cafeteria) answer with another word.