Who Uses SmartrMail?

Thousands of e-commerce retailers on Shopify and other leading platforms use SmartrMail to send better email in less time.

What Is SmartrMail?

Looking for a MailChimp replacement for Shopify? Get a $19 credit back and free migration assistance on SmartrMail. We are fully integrated with Shopify, BigCommerce, WooCommerce and Neto. We are the easiest way to send better email your customer love. Easy-to-use automation, product recommendations, beautiful newsletters and advanced segmentation. 100+ 5-Star Reviews on Shopify.

SmartrMail Details

SmartrMail

http://smartrmail.com

Founded 2016

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SmartrMail pricing overview

See pricing plans

SmartrMail has a free version and offers a free trial. SmartrMail paid version starts at US$29.00/month.


Starting Price

US$29.00/month See pricing details

Free Version

Yes

Free Trial

SmartrMail deployment and support

Support

  • Email/Help Desk
  • Knowledge Base Software
  • Phone Support
  • Chat

Deployment

  • Cloud, SaaS, Web-based

Training Software

  • Live Online
  • Webinars
  • Documentation
  • Videos

SmartrMail Features

  • AB Testing
  • API
  • Activity Dashboard
  • Activity Tracking
  • Auto-Responders
  • CAN SPAM Compliance
  • CRM Software
  • Campaign Analytics
  • Campaign Management Software
  • Campaign Scheduling
  • Campaign Segmentation
  • Click Tracking
  • Contact Database
  • Contact Management Software
  • Customer Segmentation
  • Customer Surveys
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • Email Campaign Management
  • Email Distribution
  • Email Management Software
  • Email Marketing Software
  • Email Templates
  • Email Tracking Software
  • Engagement Tracking
  • Event Triggered Actions
  • Image Library
  • Landing Pages/Web Forms
  • Lead Capture Software
  • List Management
  • Mailing List Management
  • Mobile Optimized Emails
  • Multi-Campaign
  • Multi-Channel Marketing
  • Real Time Analytics
  • Reporting & Statistics
  • Reporting/Analytics
  • Social Media Integration
  • Spam Blocker
  • Subscriber Management
  • Subscription Management Software
  • Template Management
  • Third Party Integrations
  • WYSIWYG Editor
  • Web Forms

View full list of Email Marketing Software

SmartrMail Alternatives

More SmartrMail alternatives

SmartrMail Reviews

Read all reviews

Overall rating

4.9/5

Average score

Ease of Use 4.7
Customer Service Software 4.9
Features 4.6
Value for Money 4.7

Review software

Share your experiences with other software buyers.

Write a Review!
Rusty R.
Director
Sporting Goods, 2-10 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2020-07-13

"Excellent Product, Even better Service."

Pros: The product is excellent, and full of hidden gems as you get to know it more. The customer service is top shelf.

Cons: There is a learning curve to be able to unlock the true power. Though, the excellent service makes this pretty easy to navigate.

  • Reviewer Source 
  • Reviewed on 2020-07-13
Kristie R.
Owner
Retail, 2-10 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    5 /5
  • Value for Money
    3 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 2019-11-21

"Fantastic product for our business"

Comments: Our overall experience has been great. We have better insight as to who is viewing our emails, the links they click on from our email to access our website and the sales we generate from the emails we send out.

Pros: Very easy to use. I am able to create newsletters within 10 minutes (compared to approx. 45 mins on the previous software we used).
The reports provide good insight as to how successful each marketing campaign has been.

Cons: The cost can be prohibitive for small businesses but it is still cheaper than some of the competitors.

  • Reviewer Source 
  • Reviewed on 2019-11-21
Tracie R.
Business Owner
Automotive, Self Employed
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 2021-05-19

"SmartrMail the smart way to automate your marketing emails and Newsletters"

Comments: SmartrMail automates my marketing, segments customers to VIP, at risk customers, customers you haven't heard from, product recommendations based on their purchase if I understand correctly. Algorithms are in place to pick up what sells and what other customers purchased with these items...it really is SMART. It comes with reports on sales prompted from your marketing so you can be sure that you are benefiting from what is being paid.

Pros: THe best part of this product is once your automations are setup you never have to touch them again. The support you get is phenomenal, one of the best customer service teams I've come across. If you get stuck on something or have an idea that you are not sure can be done, email or chat directly. They guide you through what you specifically need to get done. They will also get in to help create things so you can see what they did. Also they back you up with links that walk you through as well. There is so much support which is very important to me because I work alone and I'm doing all this myself. I know many others are doing the same and I can't recommend these guys enough to help you get onboard with welcome automations, purchases, segments and marketing in general.

Cons: Sometimes processes look daunting at first. But truly, just ask for help to get you started and especially when the first couple are done, you are off and running.

  • Reviewer Source 
  • Reviewed on 2021-05-19
Philippa M.
Marketing Manager
Retail, 2-10 Employees
Used the Software for: 1+ year
  • Overall Rating
    4 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    3 /5
  • Customer Support Software
    5 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    6/10
  • Reviewer Source 
  • Reviewed on 2018-11-27

"SmartrMail Review"

Comments: We are able to stay in contact with customers through email and have created some beautiful campaigns which SmartrMail has helped us send. The customer service is always helpful and if you have any hiccups or challenges, they will help you through to find a solution.

Pros: Designing our own emails in InDesign, it is easy to then import GIFs and images into the emails for our weekly newsletter. For weekly emails, the system is intuitive and easy to use.
With the assistance of the team from Smartrmail, we've been able to create a range of automated campaigns to target customers and upsell other products.
The customer service team is great and reply to help requests very promptly.

Cons: Setting up automated campaigns and creating audiences with certain rules can be rather complex and easy to make errors, so it is essential you work with the Smartrmail team on this.

  • Reviewer Source 
  • Reviewed on 2018-11-27
Nikki T.
Busines Owner / Manager
Retail, 2-10 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support Software
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2020-07-08

"Cheaper than Mailchimp with practical functionality."

Comments: Great customer service and help when needed.

Pros: We use Smartrmail with out Shopify store and really enjoy it. Pulled our email list out of mailchimp over 6 months ago as it was just getting too expensive. Smartrmail has all the functionality I need without being overly complicated.
Just realised it does 2 way sync with Shopify so if a subscriber purchased once, but more than 2 years ago, and then makes a new purchase in our Shopify store, they'll be labelled as " Repeat customer" since there will be 2 orders in this subscribers' profile in your Shopify store.
This is great so that customers repeat business is recognised.
Thank you Smartrmail.

Cons: Nothing major just took a little bit of getting used to the autosave as I was used to saving everything I did manually in mailchimp. Not a software problem, just a person problem ;-P

  • Reviewer Source 
  • Reviewed on 2020-07-08