Homebase

Scheduling & Labor Costing

Comments: Years of working with Homebase have shown that they constantly improve their product, and make it easier to use with integrations with common applications (via API access).

Pros:

Quite honestly, one of the first things I recommend to businesses that want to schedule employees and know their labor costs that are up to the minute.

Cons:

The one feature that I do wish was available, would be a calendar view that showed the entire department or business, so that it could be displayed on a monitor or web-based application.

Homebase is the way to go!

Pros:

I love homebase! I can keep track of my schedule, hours,paycheck and all kinds of other things through the app! It's perfect!

Cons:

The only thing I don't really like is the cash out feature. It uses plaid to link banks and cards but all of the cards I use are not supported.

Honeymoon phase is definitely over........contemplating a "divorce".

Comments: Heartbroken, disgusted....and anything else I didn't mention above.

Pros:

In 2018 everything was so great and at an incredible price, by my second year as a monthly subscriber I upgraded my plan, in spite of the problem integrating homebase timecards with my QuickBooks payroll, and had to manually enter the data personally. I loved being able to see the total hours per employee when creating a schedule, until one day it disappeared. Still undeterred, I loved the ability to access the app from any mobile device and desktop. Only androids & Desktops access the app easily and iphones or ipads come with headaches. I fell in love with the ease, simplicity and it's sexy platform look of this time tracking/management app, until one day everything changed and I lost my ability to view time cards all on one screen. Little issues were just an alert in the far upper right corner like a nudge. Now they scream in double size that takes up half the monitor, leaving only an inch or two to view time cards accompanied with a lot of scrolling. Nowadays I'm afraid to login and be greeted by a scowling dashboard with a list of issues nagging to be resolved. Issues caused by employees that can't log in or out and got tired of uninstalling and reinstalling the app as a temporary fix. I knew my relationship with homebase was reaching a bitter end when without so much as a "heads up" warning there would be an increase to my subscription (almost $20.00 more). When I said "Oh h#!! NO!" and lowered it to essentials...

Cons:

I was denied the ability to manage my PTO mandated sick leave pay feature that never matched QuickBooks anyway, and the feature to assign different roles/rate of pay for different jobs among my existing employees. I now have a default pay rate/role homebase deems as "fitting". After a 5 year relationship with all the little things I loved, I can have back if I pay $20.00 more a month. Out of some "disturbed" sense I felt I owed to Homebase, I emailed support with an offer to pay a small increase but not at their ridiculous price with it's 15 features included that I would never use. If they can't find my request reasonable and let me pay only for what I use, I will fly into the arms of another app that gives me the basic features for free. The email was sent last week and long past the "24 hour" promise to respond. I never called out their promised "money back guarantee" after 5 years and the inability to integrate their application with my payroll system......Seriously? How much alimony is it worth? No, it's too late now. I'm divorcing homebase from my company forever.

New Start Up

Comments: One con would be that the ability to find answers to questions on youtube and online need more current updates. either way, to call was very helpful when you get phone help with a live rep. Some feature are still a little hard to find and, such as like creating unpaid time on clock.

Pros:

The hiring feature was great for us for hiring. All the scheduling and time features and just about 99% of everything was really good. We are glad we found Homebase and would recommend it for any small business starting up.

Cons:

Due to interviewing at other locations instead of our home where we are based from, it would have been nice to enter other locations for an interview instead of having to select our home address which we really didn't want to have out there.

Ease of Use

Comments: The best thing Homebased has done for finance has stop the physical tracking down of employee's hours that were on sticky notes, white boards, and Day planners. It also, took the complicated or tedious bi-weekly payroll complication off excel and into a computer software.

Pros:

The price for the product and ease of use.

Cons:

I wish the geo fencing in homefase was a little more intuitive like Tsheet a Quickbooks product. We have two buildings that employees run back and forth too, I would like to see, how much time employees waste when they go to the other building, or when they go pickup a customers vehicle. Do you know if this option is available or going to be available in the future?