--- description: Learn more about Missive pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Missive Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Collaboration Software](/directory/15/collaboration/software) > [Missive](/software/152884/missive) # Missive Canonical: https://www.capterra.ca/software/152884/missive Page: 1 / 9\ Next: [Next page](https://www.capterra.ca/software/152884/missive?page=2) > The collaborative email client for teams. Share inboxes, draft replies together, and handle every channel in one place. > > Verdict: Rated **4.9/5** by 184 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Missive? Small/medium businesses, accounting firms, digital and marketing agencies, consulting firms, logistics companies, e-commerce stores, law firms, design studios, and customer support departments. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 184 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support Software | 4.7/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Missive - **Founded**: 2015 ## Commercial Context - **Starting Price**: US$14.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Priced per user per month. AI is bring your own key, no mark up needed. - $14/user/month - $18/user/month - $26/user/month - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - @mentions - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Activity/News Feed - Alerts/Escalation - Alerts/Notifications - Autoresponders - Business Process Automation - CRM Software - Calendar Management - Chat/Messaging - Collaboration Tools - Commenting/Notes - Communication Management - Contact Management Software - Customer Database - Customer Engagement Software - Customer History - Document Management Software - Document Storage - Drag & Drop - Email Management Software - Employee Database - Employee Photos - File Sharing Software - Inbox Management - Interaction Tracking - Issue Tracking Software - Knowledge Base Management - Lead Management Software - Live Chat Software - Macros/Templated Responses - Meeting Management - Mobile Access - Multi-Channel Communication - Multi-User Collaboration - Onboarding Software - Real-Time Chat - Real-time Consumer-facing Chat - Reporting/Analytics - Service Level Agreement (SLA) Management - Shared Inboxes - Signature Management - Task Management Software - Template Management - Transcripts/Chat History - Usage Tracking/Analytics - Video Conferencing Software - Workflow Configuration ... and 4 more features ## Integrations (22 total) - Aircall - Asana - ChargeDesk - ChatGPT - Claude - ClickUp - Close - Daylite for Mac - Dialpad - Dropbox - FullContact - Gemini - Google Drive - HubSpot CRM - Make ... and 7 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Chat ## Category - [Collaboration Software](https://www.capterra.ca/directory/15/collaboration/software) ## Related Categories - [Collaboration Software](https://www.capterra.ca/directory/15/collaboration/software) - [Help Desk Software](https://www.capterra.ca/directory/30008/help-desk/software) - [Customer Communications Management Software](https://www.capterra.ca/directory/31002/customer-communications-management/software) - [Live Chat Software](https://www.capterra.ca/directory/30797/live-chat/software) - [Workflow Management Software](https://www.capterra.ca/directory/30091/workflow-management/software) ## Alternatives 1. 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[Bitrix24](https://www.capterra.ca/software/113540/bitrix24) — 4.2/5 (1005 reviews) ## Reviews ### "Does shared mailbox really well" — 5.0/5 > **Amit** | *March 11, 2026* | Internet | Recommendation rating: 9.0/10 > > **Pros**: There are a lot of players in this space, but Missive does one thing (shared mailbox) really well; the collaborative drafts with real-time editing (like a shared google doc) are nice, the comments/discussions on emails are easy to use, the rules are comprehensive, labels with sharing (auto-share to specific users when a label is applied) are neat, and they have apps for each platform (Mac, iOS, Android, etc.) which is much nicer than just a web app. > > **Cons**: The pricing has increased over time. I wish they had free (or lower cost) observer users - there are many cases where we'd like a larger group of users to have access to certain labels (to occasionally lookup something) but can't justify the cost of a license for all those occasionally users. The tasks feature seems clunky (I never understood it so I don't use it). > > Great if you're looking for a tool that does one thing really well (shared mailbox), but if you're looking for all-in-one platforms with fancy AI automations, there are other options. ----- ### "Great app, easy 5/5 stars" — 5.0/5 > **Tomáš** | *May 19, 2026* | Design | Recommendation rating: 10.0/10 > > **Pros**: \* Fast and reliable, we love the speed\! \* Saves our team time and money = buying it actually saved our money \* Great-looking and modern UI - minimalist approach that we enjoy \* Excellent mobile performance even for our IMAP accounts \* Helpful and responsive support team - thanks\! > > **Cons**: There are still a few smaller areas such as search in IMAP accounts that could be improved over time, but nothing that significantly affects our daily workflow. The product is already very solid and keeps getting better with updates. > > So far, everything has been pretty awesome\! It’s definitely worth the money, as it has saved us a huge amount of time through clear team communication that connects directly with emails. I can’t recommend it enough. On top of that, the team behind Missive really listens to feedback. We experienced this firsthand when they personally helped us solve an issue that technically wasn’t even their responsibility — but they still went out of their way to help. Easy 5/5 stars. Hopefully it only keeps getting better over time. ----- ### "Easy Collaboration, but Takes Time to Learn" — 5.0/5 > **Shantal** | *April 23, 2026* | Retail | Recommendation rating: 10.0/10 > > **Pros**: What I like most about Missive is how it keeps team communication and emails in one place. The ability to collaborate on threads, leave internal comments, and assign conversations makes it easy to stay organized and ensures nothing gets missed. > > **Cons**: It can feel overwhelming at first due to many features. The interface gets cluttered, and notifications can be easy to miss sometimes. > > My overall experience with Missive has been really positive. It’s been a great tool for keeping team communication and emails in one place, which makes collaboration much more efficient. I especially like being able to assign conversations and leave internal comments, as it helps keep everything organized and transparent. While it did take a bit of time to get used to all the features, once I got the hang of it, it definitely improved our workflow and made managing emails as a team much easier. ----- ### "It's a very good service but can be improved with QoL changes." — 3.0/5 > **Anonymous User** | *November 19, 2024* | Consumer Services | Recommendation rating: 7.0/10 > > **Pros**: The ease of use, labels, setup, canned responses and different team inboxes. > > **Cons**: Better email thread organization for easier printing. Also, the inability of being unable to copy the text from the email print screen in Missive. > > It's fairly easy to use, and email rules and labels seem to be very customizable but there are some shortcomings that can be improved. ----- ### "Replaced the chaos without adding new problems" — 5.0/5 > **Disha** | *June 9, 2026* | Human Resources | Recommendation rating: 9.0/10 > > **Pros**: The comment feature earns its place, adding context and notes directly to a thread keeps things tidy in a way that long reply chains never manage. Task assignment during busy stretches is also quick and straightforward without needing a separate tool for it. > > **Cons**: Default notification settings come out of the box a bit aggressive, everyone ends up needing to dial them back on their own. The mobile app is solid for day-to-day use but falls short of the desktop version when you need the full feature set. > > It's become the default for team email, which says enough. Duplicate replies were a recurring headache before and that problem is essentially gone. There was an adjustment period getting everyone up to speed, but once it clicked it became part of the routine without much friction. Keeping tabs on active conversations and making sure nothing gets responded to twice has been smooth ever since the initial setup settled in. ----- Page: 1 / 9\ Next: [Next page](https://www.capterra.ca/software/152884/missive?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/152884/missive) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data