eWay-CRM

Great CRM directly integrated to Outlook

Comments: Solved contact management - data is shared in the company, in one place. Also solved storing important information client relevant - e.g. contracts, dates of effect of Power of Attorney etc.

Pros:

All contacts in one place, integrated to Outlook, sync to Exchange so that contact info is accessed when searching for email address of a recipient. Also synced to Android contact list. And not just contacts but also companies as clients, suppliers as well. Super cool is adding tens of new data fields to contacts, companies, so we could scrapped multiple excel spreadsheets. Emails are automatically paired to contacts and companies - I can check emails of employees to clients, if I want to, even though I am not cc'd :-) And there are plenty more cool features I couldn't even imagine we needed :-)

Cons:

Some sync issues occured - even to Outlook but mostly to cellphone when it can be messy, clunky and needed wiping of all synced data and resyncing completely. Also even though UI is friendly as Outlook can be, it took me a while to understand the logic and correct ways how to handle different things in the app.

CRM - it could be better!

Pros:

The simplicity of creating an offer + The process from entering contact details to a successful project

Cons:

For us, the translation, which should be tailored to us, is very unfortunate. We have both: translated terms, as well as English and Slovak. New employees find it hard to find their way around foreign words (if you don’t know what’s behind it)

Exactly what is needed!

Comments: eWay CRM is exactly what i have been searching for! A simple, yet powerful add on to Microsoft exchange which is used everywhere. Currently, I am only using it for myself to manage my region. However, I hope to continue to promote the software as a company wide solution. I am excited to see how much better it will be when I can use eWay n collaboration with members of the sales team as well as corporate resources.

Pros:

Seamless Exchange integration. Very intuitive which makes it easy to learn. Cell phone integration with ability to add notes after each call eliminates excuses.

Cons:

Have not found any yet! Will be sure to update review if I encounter any negatives.

Streamline customer management, enhances sales and marketing processes and project management.

Comments: eway-CRM offers email marketing and campaign management features. This allows us to effectively engage with our customers, nurture leads and measure the success of our marketing strategies. Hence improving ROI.

Pros:

eway-CRM is one of the greatest and best-in-class CRM integrated into Outlook that helps to streamline customer management, enhance sales and marketing processes, improves collaboration and project management. I also love how this tool provides valuable insights through reporting and analytics. This helps us to make data-driven decisions and also helps businesses effectively manage their customer relationships and drive growth. I like the mobile apps for iOS and Android devices enabling us to access and manage CRM data on the go. It enables us to view customer information, track activities, update tasks and communicate with my team anywhere, enhancing productivity and responsiveness.I also like the ability to task and project management capabilities, allowing us to create and assign tasks, set deadlines and track every progress. This also enables collaboration among teams by assigning tasks and sharing documents.

Cons:

No cons yet. I am really loving the user experience I am having with this great CRM from Outlook. The support is unparalleled and responsive 24/7.

Powerful and easy to use Outlook CRM for managing customer relationship and boosting productivity..

Comments: Great user experience.

Pros:

eWay-CRM is absolutely the best Outlook CRM that help us to manage all our customers information like emails and notes in one place this helps us to save time and be more efficient and effective in all our projects because all communication anybody can read and make smart decisions. It's a great tool because it integrates with emails, calendar, tasks and contacts. It's easy to use this tool as it has a very intuitive and user-friendly UI and it works like Outlook making more easy to use and understand. When it comes to projects management it keeps them under control.

Cons:

My team have been more productive and effective. Boost our sales and automate all our business services to save time and cost.