--- description: Learn more about eWay-CRM pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: eWay-CRM Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Email Marketing Software](/directory/30013/email-marketing/software) > [eWay-CRM](/software/152769/eway-crm) # eWay-CRM Canonical: https://www.capterra.ca/software/152769/eway-crm Page: 1 / 34\ Next: [Next page](https://www.capterra.ca/software/152769/eway-crm?page=2) > The best Outlook CRM with an integrated Email Marketing module. Don't import your contacts somewhere else. Work with one software. > > Verdict: Rated **4.5/5** by 823 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses eWay-CRM? Small to mid-size businesses and services using Outlook and Microsoft 365—construction, consultants, insurers, manufacturers—teams needing integrated CRM for email tracking, quoting, and reporting. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 823 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support Software | 4.6/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: eWay System - **Location**: Kansas City, US - **Founded**: 2008 ## Commercial Context - **Starting Price**: US$20.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Czech, English, Slovak - **Available Countries**: Australia, Canada, Germany, Ireland, Slovakia, South Africa, United Kingdom, United States ## Features - Activity Dashboard - Advocate Management - Appointment Scheduling Software - Auto-Dialer - Billing & Invoicing - CAN-SPAM Compliance - CRM Software - Campaign Analytics - Campaign Management Software - Client Management - Client Tracking - Collaboration Tools - Contact Management Software - Customer Segmentation - Customizable Fields - Data Import/Export - Document Management Software - Email Management Software - Email Marketing Software - Email Tracking Software - Expense Tracking - File Sharing Software - For Insurance Industry - Fundraising Management - Issue Management - Lead Management Software - Membership Management Software - Mobile Optimization - Multi-Channel Communication - Performance Management - Pipeline Management - Progress Tracking - Project Management Software - Project Planning/Scheduling - Quotes/Estimates - Reporting/Analytics - Reporting/Project Tracking - Resource Management Software - Sales Forecasting Software - Sales Pipeline Management - Scheduling Software - Search/Filter - Shared Contacts - Status Tracking - Subscriber Management - Task Management Software - Template Management - Time & Expense Tracking - Time Tracking Software - Workflow Management Software ... and 35 more features ## Integrations (21 total) - 3CX - Constant Contact - Copilot - Ecomail - GPS Commander - Leady - Mailchimp - Make - Microsoft 365 - Microsoft Copilot Studio - Microsoft Outlook - Microsoft Power Automate - Microsoft Power BI - Microsoft SharePoint - Microsoft Teams ... and 6 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Email Marketing Software](https://www.capterra.ca/directory/30013/email-marketing/software) ## Related Categories - [Customer Success Software](https://www.capterra.ca/directory/30961/customer-success/software) - [CRM Software](https://www.capterra.ca/directory/2/customer-relationship-management/software) - [Contact Management Software](https://www.capterra.ca/directory/30016/contact-management/software) - [Small Business CRM Software](https://www.capterra.ca/directory/31583/small-business-crm/software) - [Sales Tracking Software](https://www.capterra.ca/directory/32744/sales-tracking/software) ## Alternatives 1. [HubSpot CRM](https://www.capterra.ca/software/152373/hubspot-crm) — 4.5/5 (4468 reviews) 2. [Salesforce Sales Cloud](https://www.capterra.ca/software/61368/salesforce) — 4.4/5 (18790 reviews) 3. [Zoho CRM](https://www.capterra.ca/software/155928/zoho-crm) — 4.3/5 (6982 reviews) 4. [Bigin by Zoho CRM](https://www.capterra.ca/software/204998/bigin-by-zoho-crm) — 4.7/5 (738 reviews) 5. [Dynamics 365](https://www.capterra.ca/software/157279/dynamics-365) — 4.4/5 (5833 reviews) ## Reviews ### "Very good customer experience" — 5.0/5 > **Marc-André** | *November 18, 2025* | Oil & Energy | Recommendation rating: 10.0/10 > > **Pros**: What I like about the CRM is the integration with Outlook and the ease of use; it's fast and functional. > > **Cons**: It would be really appreciated if there were a tool to help us with planning and tracking customer visits on the road > > Even though I haven't been using eWay-CRM for very long, I find it to be an important tool in my work. ----- ### "CRM that suits our small business" — 5.0/5 > **Kateřina** | *January 6, 2026* | Public Safety | Recommendation rating: 9.0/10 > > **Pros**: Clear workflow, convenient invoicing, pleasant communication with support when needed. The price-performance ratio is okay for me. Overall, we are very satisfied, we have been using eWay for several years. > > **Cons**: I liked the older look a little better, but it's nothing that bothers me. Customizing individual steps in the workflow is very detailed and therefore a bit more time-consuming, fortunately it doesn't need to be done very often. ----- ### "Nice CRM solution for Outlook app" — 5.0/5 > **Radek** | *August 19, 2025* | Defense & Space | Recommendation rating: 10.0/10 > > **Pros**: CRM integration in Outlook makes working with information easier and faster, and everything is clearly organized. > > **Cons**: The transition to the new version of the user settings section is somewhat confusing due to the combination of the old and new interfaces. > > We like this CRM, and it is a very good value for money. Customer support is also very nice and helpful ----- ### "evaluation" — 2.0/5 > **Lenka** | *September 16, 2025* | Retail | Recommendation rating: 5.0/10 > > **Pros**: I am satisfied with the program. Its user interface is intuitive and easy to use, allowing me to manage my accounting efficiently even without prior in-depth experience. The program offers a wide range of features, and I also appreciate the regular updates that reflect current changes. > > **Cons**: I cannot find the original order number on the delivery note. When transferring the order to the receipt, it is not clear to which warehouse the goods are being delivered. Completely inadequate cash register overview – no suitable filter available. > > Simplified administration, clear documentation. Overall, I rate this accounting program as a good choice for small and medium-sized businesses, saving them time. ----- ### "Practical CRM for Everyday Work, But Ready for a Modern Refresh" — 4.0/5 > **Martin** | *March 25, 2026* | Logistics & Supply Chain | Recommendation rating: 8.0/10 > > **Pros**: Deep integration with outlook, project stages and workflows, assigning tasks, tracking deadlines and responsibilities. Customizable fields and forms. Document management directly in CRM. > > **Cons**: Reporting isn´t very advanced by default. Dashboard are basic. I miss richer analytical tools. No native “power‑level” visualizations (like Power BI‑style dashboards). Customization requires technical skills or admin access. UI feels a bit outdated. Cannot be integrated into the new Outlook. > > eWay-CRM is a practical and user-friendly tool that integrates seamlessly into my daily workflow, but some aspects of it feel outdated or limiting—particularly when it comes to reporting, performance, and the modern user interface. ----- Page: 1 / 34\ Next: [Next page](https://www.capterra.ca/software/152769/eway-crm?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/152769/eway-crm) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data