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What Is eWay-CRM?

If you use Outlook and looking for CRM, you have to try eWay-CRM.

eWay-CRM is the best CRM that sits right inside your Outlook.

It helps manage Customers, Sales, Projects, and Email Campaigns. The Outlook integration allows eWay-CRM to automatically save emails, integrate with your calendar, and synchronize your contacts.

You will also love our "convert-to" feature. Just right-click on an email and convert it to a deal, task, or contact. It's so cool.

Who Uses eWay-CRM?

If you use Outlook and looking for CRM, you have to try eWay-CRM. It's the only CRM that sits right inside your Outlook. Allows to automatically save emails, integrate calendar, and sync contacts.

eWay-CRM Software - Turn your Outlook into a fully-fledged CRM with eWay-CRM. Save emails automatically, integrate your calendar, and synchronize contacts. eWay-CRM looks exactly like Outlook and works the same. Therefore, nobody needs to learn anything new.
eWay-CRM Software - Get up-to-date in two seconds. Just select an email to get a complete history of communications from anybody on your team.
eWay-CRM Software - Save time with our "Convert to" feature. Turn an email to a contact, deal, task, or project in a single click.
eWay-CRM Software - Make sure you won't miss our free PowerBI Sales Executive Dashboard. It's a great tool that helps you stay on top of your sales activities. Just give it a try. It's free.
eWay-CRM Software - Our mobile app helps you be effective on the go. All data is automatically synced to your smartphone so you can work even offline. That's right. If you are somewhere with poor internet, eWay-CRM Mobile still works like a charm.

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Reviews of eWay-CRM

Average score

Overall
4.6
Ease of Use
4.5
Customer Service
4.7
Features
4.5
Value for Money
4.6

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
65%
4
31%
3
4%
2
0%
Lukáš
Owner in Czechia
Accounting Software, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Great CRM directly integrated to Outlook

5.0 2 months ago New

Comments: Solved contact management - data is shared in the company, in one place. Also solved storing important information client relevant - e.g. contracts, dates of effect of Power of Attorney etc.

Pros:

All contacts in one place, integrated to Outlook, sync to Exchange so that contact info is accessed when searching for email address of a recipient. Also synced to Android contact list. And not just contacts but also companies as clients, suppliers as well. Super cool is adding tens of new data fields to contacts, companies, so we could scrapped multiple excel spreadsheets. Emails are automatically paired to contacts and companies - I can check emails of employees to clients, if I want to, even though I am not cc'd :-) And there are plenty more cool features I couldn't even imagine we needed :-)

Cons:

Some sync issues occured - even to Outlook but mostly to cellphone when it can be messy, clunky and needed wiping of all synced data and resyncing completely. Also even though UI is friendly as Outlook can be, it took me a while to understand the logic and correct ways how to handle different things in the app.

Sabrina
Customer support + Management assistant in Germany
Mechanical or Industrial Engineering, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

CRM - it could be better!

3.0 4 weeks ago New

Pros:

The simplicity of creating an offer + The process from entering contact details to a successful project

Cons:

For us, the translation, which should be tailored to us, is very unfortunate. We have both: translated terms, as well as English and Slovak. New employees find it hard to find their way around foreign words (if you don’t know what’s behind it)

David
Regional Sales Manager in US
Public Safety, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Exactly what is needed!

5.0 2 months ago

Comments: eWay CRM is exactly what i have been searching for! A simple, yet powerful add on to Microsoft exchange which is used everywhere. Currently, I am only using it for myself to manage my region. However, I hope to continue to promote the software as a company wide solution. I am excited to see how much better it will be when I can use eWay n collaboration with members of the sales team as well as corporate resources.

Pros:

Seamless Exchange integration. Very intuitive which makes it easy to learn. Cell phone integration with ability to add notes after each call eliminates excuses.

Cons:

Have not found any yet! Will be sure to update review if I encounter any negatives.

Luke
Help Desk Analyst in Netherlands
Information Technology & Services, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Streamline customer management, enhances sales and marketing processes and project management.

5.0 last month New

Comments: eway-CRM offers email marketing and campaign management features. This allows us to effectively engage with our customers, nurture leads and measure the success of our marketing strategies. Hence improving ROI.

Pros:

eway-CRM is one of the greatest and best-in-class CRM integrated into Outlook that helps to streamline customer management, enhance sales and marketing processes, improves collaboration and project management. I also love how this tool provides valuable insights through reporting and analytics. This helps us to make data-driven decisions and also helps businesses effectively manage their customer relationships and drive growth. I like the mobile apps for iOS and Android devices enabling us to access and manage CRM data on the go. It enables us to view customer information, track activities, update tasks and communicate with my team anywhere, enhancing productivity and responsiveness.I also like the ability to task and project management capabilities, allowing us to create and assign tasks, set deadlines and track every progress. This also enables collaboration among teams by assigning tasks and sharing documents.

Cons:

No cons yet. I am really loving the user experience I am having with this great CRM from Outlook. The support is unparalleled and responsive 24/7.

Christopher
Account Manager in US
Information Technology & Services, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Powerful and easy to use Outlook CRM for managing customer relationship and boosting productivity..

5.0 last month New

Comments: Great user experience.

Pros:

eWay-CRM is absolutely the best Outlook CRM that help us to manage all our customers information like emails and notes in one place this helps us to save time and be more efficient and effective in all our projects because all communication anybody can read and make smart decisions. It's a great tool because it integrates with emails, calendar, tasks and contacts. It's easy to use this tool as it has a very intuitive and user-friendly UI and it works like Outlook making more easy to use and understand. When it comes to projects management it keeps them under control.

Cons:

My team have been more productive and effective. Boost our sales and automate all our business services to save time and cost.