--- description: Learn more about eWay-CRM pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: eWay-CRM Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Customer Success Software](/directory/30961/customer-success/software) > [eWay-CRM](/software/152769/eway-crm) # eWay-CRM Canonical: https://www.capterra.ca/software/152769/eway-crm Page: 1 / 34\ Next: [Next page](https://www.capterra.ca/software/152769/eway-crm?page=2) > Turn your Microsoft 365 into a fully-fledged CRM with eWay-CRM. Use your CRM in Outlook, Teams, SharePoint, and other 365 apps. > > Verdict: Rated **4.5/5** by 820 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses eWay-CRM? Small to mid-size businesses and services using Outlook and Microsoft 365—construction, consultants, insurers, manufacturers—teams needing integrated CRM for email tracking, quoting, and reporting. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 820 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support Software | 4.6/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: eWay System - **Location**: Kansas City, US - **Founded**: 2008 ## Commercial Context - **Starting Price**: US$20.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Czech, English, Slovak - **Available Countries**: Australia, Canada, Germany, Ireland, Slovakia, South Africa, United Kingdom, United States ## Features - Activity Dashboard - Advocate Management - Appointment Scheduling Software - Auto-Dialer - Billing & Invoicing - CAN-SPAM Compliance - CRM Software - Call List Management - Campaign Analytics - Campaign Management Software - Client Management - Client Tracking - Collaboration Tools - Contact Management Software - Customer Database - Customer Segmentation - Customizable Fields - Document Management Software - Email Management Software - Email Marketing Software - Email Tracking Software - Engagement Tracking - Expense Tracking - File Sharing Software - For Insurance Industry - Fundraising Management - Lead Management Software - Membership Management Software - Mobile Optimization - Multi-Channel Communication - Performance Management - Pipeline Management - Progress Tracking - Project Management Software - Project Planning/Scheduling - Reporting/Analytics - Reporting/Project Tracking - Resource Management Software - Sales Pipeline Management - Scheduling Software - Search/Filter - Shared Contacts - Status Tracking - Subscriber Management - Task Management Software - Template Management - Time & Expense Tracking - Time Tracking Software - WYSIWYG Editor - Workflow Management Software ... and 35 more features ## Integrations (15 total) - 3CX - GPS Commander - Leady - Make - Microsoft 365 - Microsoft Outlook - Microsoft Power Automate - Microsoft Power BI - Microsoft Teams - Poll Everywhere - QuickBooks Online - Tableau - TeamViewer ONE - WordPress - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Customer Success Software](https://www.capterra.ca/directory/30961/customer-success/software) ## Related Categories - [Customer Success Software](https://www.capterra.ca/directory/30961/customer-success/software) - [CRM Software](https://www.capterra.ca/directory/2/customer-relationship-management/software) - [Contact Management Software](https://www.capterra.ca/directory/30016/contact-management/software) - [Small Business CRM Software](https://www.capterra.ca/directory/31583/small-business-crm/software) - [Sales Tracking Software](https://www.capterra.ca/directory/32744/sales-tracking/software) ## Alternatives 1. [HubSpot CRM](https://www.capterra.ca/software/152373/hubspot-crm) — 4.5/5 (4451 reviews) 2. [Salesforce Sales Cloud](https://www.capterra.ca/software/61368/salesforce) — 4.4/5 (18768 reviews) 3. [Zoho CRM](https://www.capterra.ca/software/155928/zoho-crm) — 4.3/5 (6964 reviews) 4. [Bigin by Zoho CRM](https://www.capterra.ca/software/204998/bigin-by-zoho-crm) — 4.7/5 (724 reviews) 5. [Dynamics 365](https://www.capterra.ca/software/157279/dynamics-365) — 4.4/5 (5811 reviews) ## Reviews ### "Very good customer experience" — 5.0/5 > **Marc-André** | *November 18, 2025* | Oil & Energy | Recommendation rating: 10.0/10 > > **Pros**: What I like about the CRM is the integration with Outlook and the ease of use; it's fast and functional. > > **Cons**: It would be really appreciated if there were a tool to help us with planning and tracking customer visits on the road > > Even though I haven't been using eWay-CRM for very long, I find it to be an important tool in my work. ----- ### "CRM that suits our small business" — 5.0/5 > **Kateřina** | *January 6, 2026* | Public Safety | Recommendation rating: 9.0/10 > > **Pros**: Clear workflow, convenient invoicing, pleasant communication with support when needed. The price-performance ratio is okay for me. Overall, we are very satisfied, we have been using eWay for several years. > > **Cons**: I liked the older look a little better, but it's nothing that bothers me. Customizing individual steps in the workflow is very detailed and therefore a bit more time-consuming, fortunately it doesn't need to be done very often. ----- ### "Sorry, i dont know (MNFORCE)" — 4.0/5 > **Nataša** | *March 5, 2026* | Market Research Software | Recommendation rating: 6.0/10 > > **Pros**: The system is very easy to use and intuitive. I also appreciate its clear and well-organized interface, which makes it simple to manage contacts, companies, and tasks efficiently > > **Cons**: One limitation is that inactive companies or contacts cannot be easily deleted, which can make the database less organized over time. > > Overall, my experience with eWay-CRM has been very positive. It is a practical and user-friendly CRM solution that integrates well with daily workflows and helps keep client communication and project management organized. It is especially useful for teams that need a simple and reliable CRM within their existing work environment. ----- ### "evaluation" — 2.0/5 > **Lenka** | *September 16, 2025* | Retail | Recommendation rating: 5.0/10 > > **Pros**: I am satisfied with the program. Its user interface is intuitive and easy to use, allowing me to manage my accounting efficiently even without prior in-depth experience. The program offers a wide range of features, and I also appreciate the regular updates that reflect current changes. > > **Cons**: I cannot find the original order number on the delivery note. When transferring the order to the receipt, it is not clear to which warehouse the goods are being delivered. Completely inadequate cash register overview – no suitable filter available. > > Simplified administration, clear documentation. Overall, I rate this accounting program as a good choice for small and medium-sized businesses, saving them time. ----- ### "Marketing manager, hotel manager" — 3.0/5 > **Petr** | *January 7, 2026* | Leisure, Travel & Tourism | Recommendation rating: 6.0/10 > > **Pros**: One roof, many functions under the roof. Integration to Outlook. All variuous sheets under the project. > > **Cons**: if the workres do not fill the system - the proces is not must be. Task apps or ticketing systems are copeting strongly. > > I do not use so much because we have turned into simple business with less project plannig. So now we need just email tracking instead of deal tracking. ----- Page: 1 / 34\ Next: [Next page](https://www.capterra.ca/software/152769/eway-crm?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/152769/eway-crm) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data