What Is Worksuite?

Worksuite is a smart, user-friendly contractor management platform. We make it easy for small and large companies to onboard, manage cross-border payments to all your contractor across the globe with just a few clicks. Take care of compliance, reporting, and project management in a fraction of the time. From small start-ups to the world's biggest enterprises, Worksuite is a complete solution providing powerful features and flexibility for every stage of business growth.

Who Uses Worksuite?

From small start-ups to the world's biggest enterprises, Worksuite is a complete solution providing powerful features and flexibility for every stage of business growth

Worksuite video
Worksuite Software - Talent Pool Dashboard Worksuite Software - Freelancer Profile Worksuite Software - Digital Signing Worksuite Software - Availability Management Worksuite Software - Freelancer Onboarding

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Reviews of Worksuite

Average score

Overall
4.5
Ease of Use
4.5
Customer Service
4.7
Features
4.4
Value for Money
4.5

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
66%
4
26%
3
4%
1
4%
Justine
Justine
Freelance Manager in US
Verified LinkedIn User
Publishing, 11-50 Employees
Used the Software for: 1-5 months
Reviewer Source

Excellent product! Shortlist has streamlined several of our internal freelancer management processes

5.0 5 years ago

Comments: A streamlined solution to freelancer management! We used to have a fragmented system that involved using several tools for various parts of freelancer management: onboarding, information tracking, project assignments, performance tracking, etc. We are now able to fulfill all of these duties using one single platform, which drastically cuts our admin time and creates a smoother, more consistent workflow and user experience.

Pros:

From an internal perspective, Shortlist greatly reduced our admin time spent on freelancer management and allowed us to centralize many management duties. The platform helped us to streamline freelancer onboarding, information tracking, project assignments, performance tracking, and more. Before Shortlist, we were using several different tools to accomplish what is now done in one single platform! The project assignment functionality was the biggest attraction for us. It's the most robust I've seen, offering several assignment workflows. Our company works on a bidding system -- freelancers essentially opt into potential projects by bidding for work -- and Shortlist seamlessly supports and has enhanced our system. In addition, the platform is very user friendly for both administrators and freelancers. Although the platform offers a robust selection of tools to assist in freelancer and vendor management, the interface is clean, simple, and easy to navigate. The user friendly workflow greatly reduces the potential for confusion or questions, which is vital when working with a large external workforce. Lastly, the Shortlist team is clearly committed to the success of their customers. The team has been extremely communicative, receptive to feedback, and quick to offer helpful insights or suggestions on how to maximize use of the platform.

Cons:

There's nothing I explicitly dislike about the platform. However, I'd love to see more customization options, especially in regards to freelancer profiles and the internal performance tracking system.

Shortlist Response

5 years ago

Thanks Justine, really appreciate this!

Loryn
Loryn
Managing Editor in US
Verified LinkedIn User
Internet, 11-50 Employees
Used the Software for: 6-12 months
Reviewer Source

The FMS of my dreams!

5.0 4 years ago

Comments: When I began the hunt for a FMS for our small start-up, I was working out of no less than five massive spreadsheets -- not to mention the hundreds of files floating around -- just to keep track of our freelance projects and payments. I found Shortlist via Google search, and from my very first contact I've been impressed with the software and especially, the team. I was able to consolidate all of my scattered processes into one location, and the ability to manage all aspects of a freelancer's work cycle, from on-boarding to assignments to payment, has shaved countless hours off my work day. I think my absolute favorite part of working with Shortlist though has been the amazing team of people devoted to helping ensure that we have the best product to work with. The sales team wasn't pushy, the tech team is always available for help or improvements, and our customer success rep has been an absolute pleasure to work with. I can't say enough good things about Shortlist, and how vastly it's improved and streamlined our processes, and in turn, our own work flows.

Pros:

*Integration with Hello Sign takes so much pain out of the on-boarding process *Speaking of which, the customizable on-boarding is bar none *Payments are easy to set up and schedule *Freelancers love it *Intuitive set up; you can tell it was designed with the user experience in mind *Amazing responsiveness of team

Cons:

Only one: I do a lot of bulk work, and it can get tedious as times. For example, I may have 25 of the same type of assignment going out. If I need to change the rate on them, I have to visit each one individually (can't open in new tabs), change it, and get back to the projects screen, which is now unsorted. So I have to resort to find my items and start the process again.

Tony
Account Manager in US
Media Production, 11-50 Employees
Used the Software for: 6-12 months
Reviewer Source

The premise of the platform is great - the aesthetic design and functionality sometimes lacks.

3.0 5 years ago

Comments: The ability to share curation with our talent pool across our various internal stakeholders.

Pros:

That we can have ratings, reviews and contextual information about our talent pool. It makes curating our talent much easier.

Cons:

The design feels a bit dated and the functionality fails sometimes. It feels like a product that is very much still in development and lacks polish. Also, we have not used the Project RFP/RFP functionality as much as originally anticipated - although that is not necessarily the result of the software. However, the lack of flexibility in modifying questionnaires feels clunky at best and downright annoying at worst.

Jessica
Jessica
Subject Matter Expert Relationship Manager in US
Verified LinkedIn User
Management Consulting, 51-200 Employees
Used the Software for: 6-12 months
Reviewer Source

Vital Tool for Our Business

5.0 4 years ago

Comments: Overall, our experience with Shortlist has been fantastic. Our business uses the tool a little differently and they have been accommodating to our needs. They are constantly improving their product and it is great to see those updates frequently. The customer service is top notch and everyone is warm and friendly. Most of my contractors are impressed with the system. They appreciate how easy it is to do business with us now that we have Shortlist.

Pros:

I really like that this system allows me to keep everything in one place. I used to have information all over the place (emails, Adobe cloud, paper files, Sharepoint, word/excel files, etc). My team used to wait on me for information that they now have at the click of a button. It has streamlined my process so significantly and it costs less than hiring another person to help me.

Cons:

One improvement that I would like to see is in the search function. I think it would be great if you could search certain key words in certain places of a profile. For example, in the resume, description or internal notes. It would also be nice to see the keywords highlighted so that it is obvious where in the profile it is located. Being able to preview a document without having to download would be beneficial for my team.

Shortlist Response

4 years ago

Thanks Jessica! These are some great suggestions for improvement. Let's cover on our next Customer Success check in call.

Brigitta
Content Operations Manager in Canada
Writing & Editing, 11-50 Employees
Used the Software for: 6-12 months
Reviewer Source

Goodbye manual work and spreadsheets, hello more time!

4.0 11 months ago

Comments: Goodbye manual work and spreadsheets! Worksuite helped us migrate our freelancers to a platform that made onboarding, project management and payments easily accessible. Since using Worksuite, we've been able to create more efficient processes

Pros:

Payments and the ease of communication with freelancers. We like how easy it is to chat with our freelancers!

Cons:

The smallest/ minor inconveniences such as formatting, or having to press Shift + enter to go to the next line. Or, how you cannot format freelancers in alphabetical order in lists. Notifications - It would be great if we can customize the type of notifications we receive. For example, I get notified 3 times if something is "complete", first that it's marked as complete, then that a new payment is ready for review, then that the approval. It would also be great if we can do more with our reporting function.