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Worksuite
Worksuite Overview:
What Is Worksuite?
Worksuite enables enterprises to hire and pay freelancers globally with complete compliance confidence. As the #1 Freelancer Engagement and Management System (FEMS) in the 2025 PEAK Matrix® Assessment, we solve one of the biggest challenges for enterprise leaders: ensuring compliant contractor hiring and payments everywhere you operate.
Pay contractors in 190+ countries and 120+ currencies with complete confidence. Our platform handles multi-currency payments, tax compliance, and invoicing while you maintain complete visibility and control.
Flexible Hiring Models: Choose the right engagement approach for each contractor. Hire freelancers directly with built-in misclassification risk mitigation tools, or leverage our Agent of Record services where we contract freelancers on your behalf across US, Canada, and EU, taking on the compliance risk.
Who Uses Worksuite?
Enterprises hiring freelancers and contractors globally, including creative agencies, media companies, online marketplaces, and any business managing distributed contract workforces.
Where can Worksuite be deployed?
Cloud-based
On-premise
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Overall rating
See all reviews
Based on 90 reviews
Reviews sentiment
Positive
86%
Neutral
9%
Negative
6%
Free trial
About the vendor
- Worksuite
- Founded in 2015
Worksuite support
- Phone Support
- 24/7 (Live rep)
- Chat
Countries available
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Albania, Andorra, Argentina, Australia, Austria
Countries available
Countries where the product is available. Note: Customer support may not be accessible in that country.
- Albania
- Andorra
- Argentina
- Australia
- Austria
- Belgium
- Bosnia and Herzegovina
- Brazil
- Bulgaria
- Canada
- China
- Croatia
- Cyprus
- Czechia
- Denmark
- Estonia
- Faroe Islands
- Finland
- France
- Germany
- Gibraltar
- Greece
- Greenland
- Guernsey
- Hong Kong SAR China
- Hungary
- Iceland
- India
- Ireland
- Israel
- Italy
- Japan
- Jersey
- Latvia
- Liechtenstein
- Lithuania
- Luxembourg
- Mexico
- Monaco
- Netherlands
- New Zealand
- Nigeria
- North Macedonia
- Norway
- Philippines
- Poland
- Portugal
- Romania
- Russia
- San Marino
- Saudi Arabia
- Serbia
- Singapore
- Slovakia
- Slovenia
- Spain
- Sweden
- Switzerland
- Türkiye
- Ukraine
- United Arab Emirates
- United Kingdom
- United States
- Uruguay
- Vatican City
Languages
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English
Features of Worksuite
Other great alternatives to Worksuite
Top rated features
Mobile Access
Real-Time Notifications
Top rated features
Reporting/Analytics
Timesheet Management
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Payroll Management
Payroll Reporting
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Project Management Software
Project Planning/Scheduling
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Online Time Tracking Software
Timesheet Management
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File Sharing Software
Task Management Software
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Commenting/Notes
Project Planning/Scheduling
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Multiple Projects
Project Planning/Scheduling
Top rated features
Due Date Tracking
Order Fulfillment Software
Capterra verified reviews for Worksuite
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Overall rating
Based on 90 reviews
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Mara
Spanish Interpreter in US
Hospital & Health Care, Self Employed
Used the Software for: 1-5 months
"Easy to set up Programs"
May 23, 2025
Pros:
Easy to use and set ups is pretty quick nd straight forward. Good interaction with other programs. Nice graphics.
Cons:
I didn't have any bad experience so far. Everything is working fine wit my specifications up to now.
Reviewer Source
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Elliott
Verified LinkedIn User
Used the Software for: 1+ year
Source: GetApp
"Excellent product"
April 19, 2016
I've been using Shortlist for over a year now, and have found in extremely useful tool for managing our agency's workforce. I've recommended Shortlist not just for my own company but to other teams that I now consult with. What it comes down to is that it solves a major issue for me when it comes to managing your workforce in one central location. Before Shortlist came around, there wasn't really any decent options to solve this. I notice also that the Shortlist team has made major steps forward with the UI/product design over the last few months. It's looking great and the new clean dashboard design will be a welcomed addition for our team.
Pros:
- I think value for money - you cannot go past this. It's priced extremely well for software in this category.
- Nice design. Lets face it - most of these tools look like they've been design and built by the finance team! Shortlist looks more like an Apple product.
- Great customer service. When we first tried it out we were having some small issues onboarding , but Shortlist got straight back to me and helped us immensely.
Reviewer Source
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Christina
Resource Manager in US
Writing & Editing, 11–50 Employees
Used the Software for: 6-12 months
"Database organization"
August 18, 2023
Fantastic customer service! I could easily book a one-on-one customer support session online and ask questions. I never felt like an idiot asking questions, I was always taken seriously, and everything was explained really well. I feel that the DropBox Sign (previously HelloSign) works really well and I love that I can get an email every time an Agreement is filled out.
Pros:
I like that your Customer Service is so responsive and easy to meet with. I never felt like my questions are ever unanswered and I've had several brainstorming sessions via video chat that have been super helpful. I like that I can manipulate the filters to my liking.
Cons:
I dislike how the resumes require downloading. I much prefer when they are embedded for a quick view. I now have a work around but it's very frustrating to click the back button and lose your search results. The weird glitch with the "sharing profile" option that made me lose half my database temporarily was a bit panic-inducing. I don't really use that feature (I think I thought it was something else), so it's not a dealbreaker that was just a tough day. I do like that I can change the filters but they can't be used again with the same name, which doesn't help with new versions of a database overhaul. I wish the "Skills" section could be manipulated on our end. For example, it doesn't have all the languages we need to list for our super vendors, so I have to create a tagging workaround. I also wish the "Skills" section was more user-friendly on the user side. I also wish I could make a more elaborate Workflow that could branch a little better. I also tried implementing Zapier with Worksuite and/or SmartSheet but it was too limiting for what I needed to do.
Reviewer Source
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Worksuite Response
August 24, 2023
Hi Christina, thanks so much for the honest feedback! We're sorry you experienced a glitch with your profile sharing that one day, but glad it's all resolved in short order. We do have the ability to edit Skills & Services fairly easily for you. Are there new values you'd want us to add in? Happy to help configure it to your specific needs. Please let us know how we can support!
Bonnie
Recruitment Manager in UK
Entertainment, 11–50 Employees
Used the Software for: 1+ year
"WorkSuite - Is it up to scratch?"
January 25, 2024
Not good. No customer support. Send an email and await a response. Not acceptable.
Pros:
The cost. Inexpensive for a basic database.
Cons:
It is a manual system which needs overhauling to suit the needs of contractor management.
Reviewer Source
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Worksuite Response
January 30, 2024
Bonnie, we’re sorry to hear this feedback and would like to address your frustrations asap. As mentioned in our calls over the past weeks, our team is here to help, and we’d love to optimize the platform to suit your unique needs. I will follow up directly and hopefully we can discuss further! - Pavel
Ben
Accounting Associate in US
Newspapers, 201–500 Employees
Used the Software for: 1+ year
"Worksuite has given me the ability to focus on other aspects of my job"
November 29, 2021
Distributing payments internationally was an issue before using Worksuite. It also speeds up distribution of domestic payments as well. Management of freelancers has been divvied out between several teams and the documentation is automated. The customer service has been generally great.
Pros:
The payments system has helped so much. That combined with the ability to integrate with Salesforce has saved me hours of processing time every day. Additionally, automating the onboarding of our freelancers has been so helpful and taken the stress off of me as our company doubled over the past year and our freelancer base multiplied by at least 20. Worksuite has helped me reduce the amount of data entry I do, and allowed me to focus on other things.
Cons:
When starting to learn the software it was very overwhelming and complicated. There is a lot to learn and understand about the software and its many intricacies and capabilities. Also, searching through the freelancers in the onboarding page is very difficult and I sometimes have to scroll through 100's of freelancers before I find the one I'm looking for.
Reviewer Source
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