What Is Mentorloop?

Mentorloop is a cloud-based mentoring software platform which enables organisations to match their people into effective mentorships at any scale - saving program coordinators time and improving people outcomes. With custom program promotion, instant mentor-mentee sign-up, quick matching and self-matching, a communication portal, resource and content tracks, and program health analytics and reporting - Mentorloop makes mentoring management easy and effective for you and your organisation.

Who Uses Mentorloop?

We believe the right connection can change a life. We work with any organisations that want to create a culture of mentoring for their people.

Mentorloop Details

Mentorloop

Founded in 2014

Mentorloop videos and images

Mentorloop video
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Mentorloop Software - Everything you need to manage your program with ease - thumbnail
Mentorloop Software - Tools to ensure your participants maintain momentum - thumbnail
Mentorloop Software - Certified B Corp and Female Founded - thumbnail

Mentorloop Details

Mentorloop

Founded in 2014

Compare Mentorloop with similar products

Starting price

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US$30,000.00/year

Free Version

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Free Trial

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Mentorloop deployment and support

Support

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base Software
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Deployment

  • Cloud, SaaS, Web-based

Training Software

  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos

Mentorloop Features

  • AI-based Matching
  • API
  • Action Item Tracking
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling Software
  • Assignment Management
  • Automated Scheduling
  • Calendar Management
  • Calendar Sync
  • Chat/Messaging
  • Client Management
  • Communication Management
  • Content Library
  • Curriculum Management
  • Customizable Branding
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Email Invitations & Reminders
  • Email Management Software
  • Employee Management
  • Engagement Tracking
  • Enrollments/Onboarding
  • Feedback Management
  • Goal Management
  • Goal Setting / Tracking
  • Learning Management
  • Live Chat Software
  • Match & Merge
  • Mentor/Coach Matching
  • Mentoring Program Management
  • Monitoring
  • Participant Profiles
  • Personalization Software
  • Program Evaluation
  • Progress Tracking
  • Ratings / Reviews
  • Reminders
  • Reporting & Statistics
  • Self Service Portal
  • Single Sign On Software
  • Summary Reports
  • Survey/Poll Management
  • Surveys & Feedback
  • Third Party Integrations
  • Training Management

View full list of Mentoring Software

Mentorloop Alternatives

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Mentorloop Reviews

Read all 34 reviews

Average score

Overall
4.7
Ease of Use
4.7
Customer Service Software
4.9
Features
4.4
Value for Money
4.7

Reviews by score

5
26
4
7
2
1

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Alexandra H.
Alexandra H.
Programs Coordinator for Peopleworks Programs
Retail, 10,000+ Employees
Used the Software for: 1-5 months
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support Software
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2018-12-12

"I'm Mental for Mentorloop"

Pros: It enabled our company to evolve our already existing Mentor Program and take to a whole new level with Mentorloop's groundbreaking 'Mentoring Technology'. Mentorloop is native and easy for users of all ages to get excited to 'e-meet their mentoring match'. They are guided with well designed educational tutorials to assist in demonstrating the capabilities of the platform - for example; setting goals, creating calendar events that sync with work calendars and even sharing great TED talks. Mentorloop has now enabled us to track user activity and provide us with excellent (dare I say it - and sexy) reporting and analysis capabilities. The online bank of resources available to Mentors and Mentees has been a delightful surprise for our people as well. Mentorloop is bloody brilliant. And so is their wonderful team.

Cons: It currently lacks emojis and GIF sharing within the loop chatting functions - staff would be thrilled with this and would probably never log off!

  • Reviewer Source 
  • Reviewed on 2018-12-12
Julie C.
Events Coordinator
Leisure, Travel & Tourism, 2-10 Employees
Used the Software for: 1-5 months
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support Software
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2020-10-05

"Looking forward to see the next steps!"

Comments: Great so far, looking forward to seeing how the next months go!

Pros: Customer service is great and everyone I have been in touch with is so lovely and reactive to any of my needs and questions!
The system in itself is very intuitive and the design is great, on trend and easy to use.

Cons: The only thing I am missing is a sort of library to be able to share documents with the participants to my programme

  • Reviewer Source 
  • Reviewed on 2020-10-05
Amy G.
Learning Experience Manager
Utilities, 10,000+ Employees
Used the Software for: 1+ year
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support Software
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2021-09-03

"Mentorloop enabled Mentoring @EDF Energy"

Comments: The support and resources Mentorloop have provided complimented our roll out plan with the customer at the forefront of our decisions and communications. The Mentorloop platform has created a new safe community our employees can network.

Pros: Ease of use
[SENSITIVE CONTENT] was amazing upon rollout. [SENSITIVE CONTENT] has been equally supportive since take over
Visibility of matches and participant date
Resources

Cons: Unable to align with with company metrics
Reporting limited would be great to see more flexible progress reports which company specific info.
Management of communications either lots or none

  • Reviewer Source 
  • Reviewed on 2021-09-03
Kevin S.
General Manager
Used the Software for: 1-5 months
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support Software
  • Value for Money
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Reviewed on 2018-01-15

"The Mentorloop concept is great but it currently does not achieve what it should do."

Pros: Mentorloop provides a great confidential communication hub between coachees and coaches/mentors however I still believe it has a long way to go to become a useful tool.

Cons: I just feel the program is a bit clunky at the moment because it doesn't integrate very well with outlook or enable you to archive your loops which is a major flaw I feel. People using this software are generally time poor so to have to double book everything with outlook is just not ideal also I think it is ridiculous that the loop just continues infinitely imagine what it would look like after 3 years it will be 2km long chat.

Vendor Response

by Mentorloop on 2018-01-16

Hi Kevin,

This is Lucy, I'm one of the founders of Mentorloop. Thank you for being a user and providing this review.

We're always looking for ways to improve our platform (we're a relatively young company), so feedback like this is invaluable as we continue to refine what you experience while on Mentorloop, and what we stand for.

We do have an Add to Calendar feature that allows you to download your meetings into Outlook, and we're looking at deeper integration with Outlook as we progress.

Your feedback about the infinite loop is an interesting one - many of our users do continue their relationships for many years, and sometimes come back to it after long absences and want to review their history, so this makes sense for them. However we obviously haven't served your example, where you want a neat way to close out or archive a loop, so we'll take this on board.

Thank you again for taking the time to leave this review. All the best with your mentoring journey!

  • Reviewer Source 
  • Reviewed on 2018-01-15
Nicole P.
Tennis Australia Women & Girls Coach Lead
Sports, 201-500 Employees
Used the Software for: 1-5 months
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support Software
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2021-06-23

"MentorLoop More than Just Mentoring"

Comments: Even though we have only just begun our Coach Connect Mentoring journey powered by MentorLoop the entire process has been smooth. We were assigned a project manager that has taken us through every step and been available to answer any questions, and listen to our suggestions as we try to set up the best possible experience for everyone involved in the program. The growth potential of mentoring within our business is enormous and it is comforting, that as we grow the platform has the capacity to connect our entire tennis community to raise the sport of tennis.

Pros: This software enables the user to navigate across the platform seamlessly and effectively. The simplicity of the platform was a feature that was critical in making the decision to use an online mentoring program for our participants. After the users sign up they have the ability to search for suitable mentors to assist with their development and easily make connections (loops). The software enables an algorithm match if participants do not find a match themselves which greater assisted connections being established. As a program co ordinator there is the option to create multiple loops, which in the future the ability to expand to creating larger groups of participants is very positive. As a company we were excited by the ability to scale and the reporting enables accountability in terms of participant engagement and numbers. The ability to customise the questions when users first sign up enabled more insights to be gathered to drive many of our initiatives and actions moving forward. Another key feature is the option to download and share relevant files, to the entire group or individual groups to each other. Knowing so much of how we connect in COVID times is virtual with the inbuilt option to schedule a zoom call within the platform is a valuable feature for the present and future.

Cons: Whilst some changes were permitted on the initial sign up there are some engineering frameworks that could not be changed. More options there are to customise it to the company in various ways is definitely an advantage.

  • Reviewer Source 
  • Reviewed on 2021-06-23