15 years helping Canadian businesses
choose better software

What Is Epos Now?

Perfect for selling on-the-go, our iPad POS system offers unrivaled flexibility. Complete with multi-award-winning POS software. Business owners can manage their inventory, sales, staff, and customer relationships, all from the convenience of a portable tablet.

Who Uses Epos Now?

Epos Now's award-winning POS offers specialized hardware and software for all kinds of retail and hospitality businesses of any size, with an overall Trustpilot score of 4.5/5 (April 2024).

Where can Epos Now be deployed?

Cloud-based
On-premise

About the vendor

  • Epos Now
  • Located in Orlando, US
  • Founded in 2011

Epos Now support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Australia, Canada, Guernsey, Ireland, Isle of Man and 8 others

Languages

English, Spanish

Epos Now pricing

Starting Price:

US$349.00/one-time
  • No free trial
  • No free version

Epos Now does not have a free version and does not offer a free trial. Epos Now paid version starts at US$349.00/one-time.

Pricing plans get a free trial

About the vendor

  • Epos Now
  • Located in Orlando, US
  • Founded in 2011

Epos Now support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Australia, Canada, Guernsey, Ireland, Isle of Man and 8 others

Languages

English, Spanish

Epos Now videos and images

Epos Now Software - Epos Now Complete Solution
View 1 more

Features of Epos Now

  • Access Controls/Permissions
  • Accounting Integration
  • Bar Tab Management
  • Barcode/Ticket Scanning
  • Billing & Invoicing
  • Cash Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer Management
  • Customizable Branding
  • Data Security
  • Data Synchronization
  • Debit/Credit Card Processing
  • Discount Management
  • Electronic Payments
  • Electronic Signature
  • Employee Management
  • For Bakeries
  • Gift Card Management
  • In-Person Payments
  • Inventory Control Software
  • Inventory Management Software
  • Inventory Tracking
  • Kitchen/Menu Management
  • Loyalty Program
  • Mobile Access
  • Mobile Payments
  • Multi-Location
  • Multi-Store
  • Multiple Payment Options
  • Online Ordering
  • Online Payments
  • Onsite Printing
  • Order Entry Software
  • Order Fulfillment Software
  • Order Management Software
  • Order Tracking
  • Ordering Automation
  • PCI Compliance Software
  • Payment Processing Software
  • Point of Sale (POS)
  • Price/Margin Management
  • Pricing Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Receipt Management
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Restaurant POS Software
  • Retail Inventory Management Software
  • Returns Management
  • Sales Reports
  • Separate Checks
  • Table Management
  • Third-Party Integrations
  • Tips Management
  • Touch Screen
  • Transaction History
  • eCommerce Management

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An affordable POS solution that provides a comprehensive set of business management tools needed to successfully run a retail business.
Square POS is the customizable point-of-sale system built for businesses of all shapes and sizes.
Shopify is a commerce platform that allows anyone to easily sell online, at a retail location, and everywhere in between.
An all-in-one point-of-sale & payments system, Clover integrates the functions of a cash register, card payment terminal, & POS system.
Lightspeed is there to empower your marine dealership, you can trust you are making the right business decisions when it matters most.

Reviews of Epos Now

Average score

Overall
3.3
Ease of Use
3.3
Customer Service
3.0
Features
3.3
Value for Money
3.1

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Damien Paul
Damien Paul
Restaurant Manager in UK
Verified LinkedIn User
Food & Beverages, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Helpful after sales

5.0 2 months ago New

Comments: From sales to after sales the service have been meeting my expectations. Their live chat environment is really helpful

Pros:

I love the after sales offered by epos now they have 24 ×7 support which gives me confidence

Cons:

I didnt dislike anything related to eposnow

Epos Now Response

2 months ago

Hello Damien Paul Thank you for sharing your feedback with us! We're absolutely thrilled to hear that you received a fantastic service from us. Knowing that our customers love our service brings us so much joy! Your kind words will definitely be shared with the entire team. If you ever have more to share or need assistance, feel free to reach out. Thanks once again, Epos Now

Kalawna
Owner in Canada
Consumer Goods, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Epos is Getting there.

4.0 2 months ago New

Comments: I'm critical about their POS but after transferring to a more suitable POS for my type of business I returned to Epos as they have far superior customer service and the system is easier to use.

Pros:

The Cost is superior, they have 24/7 support, once they have finished with their programming I'd have to say it will be fantastic.

Cons:

The scanner and the lack of apple compatibility.

Alternatives Considered: Lightspeed and Shopify

Reasons for Choosing Epos Now: I liked the old inventory system you had that you could look at each product group and see the breakdown of products sold. The cost! I'd love to see you bring back the old way of looking at products. It was superior.

Switched From: Cova Dispensary POS

Reasons for Switching to Epos Now: Customer service, familiarity and cost.

Epos Now Response

2 months ago

Hello Kalawna, Thank you for sharing your feedback with us! We're absolutely thrilled to hear that you received a fantastic service from us. Knowing that our customers love our service brings us so much joy! Your kind words will definitely be shared with the entire team. If you ever have more to share or need assistance, feel free to reach out. Thanks once again, Epos Now

Samantha
Director in UK
Hospitality, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Appalling company and terrible equipment

1.0 2 months ago New

Comments: Absolutely shocking. Worlds worst service!

Pros:

Nothing at all this company is shocking in every way

Cons:

Unfortunately I've been stung twice by this company. First time I purchased their software and they didnt support the set up properly, sent me faulty equipment, cut contact once they had my money and overcharged me for support services I never purchased. It took months and months to correct. The second time when I started up my own business I decided to use them reluctantly because it was easy to transfer menus etc across from the old business to the new business. To get the same monthly price I had to pay a year in advance and thats when it went downhill. I paid my money and then the sales advisor [sensitive content hidden] who promised to transfer my menus cut contact and left me with nothing. After weeks of trying to get him to respond and filing complaints the Customer Relations manager with not the correct tech experience attempted to transfer all my menus and lost them all. £200 staff wages menu developing just gone like that! Now the software team are suggesting that menus with sub categories cannot be transferred. What a ridiculous system to set up that cannot thrn be transferred and better still why did no one advise of this before I paid an employee £200 to set up the menus. Now no one is responding to me. Ive paid a years worth of licenses and now got zero service and no till system. Shocking company and the poor service is across the board. Theres plenty other EPOS companies to deal with avoid these money snatchers at all costs as when there are software faults the tech teams are under qualified and just try to wing it regularly making your problems even bigger! AVOID!!

Epos Now Response

2 months ago

Hello Samantha, Thank you for taking the time to leave a review. I am sorry to read your comments and to learn about your experience to date. I am keen to help you resolve any outstanding issues. please feel free to reach out to me and my team directly at [email protected]. Thanks again for your share, EposNow.

Usman
Head of Group Finance in UK
Events Services, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Back Office Support

4.0 6 days ago New

Comments: It's been a good experience so far, lots to get used to and become familiar with, which will take some time.

Pros:

[sensitive content hidden] was brilliant today, he understood the problems/issues I brought to him today and was quickly able to guide me and navigate my way around EPOS.

Cons:

There is an offline card somewhere within the system, which is taking payments but these payments are not filtering into our account.

Denise
Denise
Owner in US
Verified LinkedIn User
Retail, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Works for our store!

4.0 5 years ago

Comments: Overall, the flexibility and customization is the best feature and the reason we stay. In addition, Epos is always updating and improving! Very helpful customer service group!

Pros:

Flexibility and customization of the software.

Cons:

Integrations - We have a few integrations - Shopify, Mail Chimp (which was discontinued), Postal options, etc. The integration we're least pleased with is Shopify. Everything is an add on which makes it hard for small startups.

Alternatives Considered: Shopify POS

Switched From: Shopify POS

Reasons for Switching to Epos Now: Again, flexibility and customization.