--- description: Learn more about HubSpot CRM pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: HubSpot CRM Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Lead Management Software](/directory/30017/lead-management/software) > [HubSpot CRM](/software/152373/hubspot-crm) # HubSpot CRM Canonical: https://www.capterra.ca/software/152373/hubspot-crm Page: 1 / 179\ Next: [Next page](https://www.capterra.ca/software/152373/hubspot-crm?page=2) > Customer relationship management solution that helps businesses organize, track, and build relationships with leads and customers. > > Verdict: Rated **4.5/5** by 4445 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses HubSpot CRM? The HubSpot CRM is built for growing teams to attract, engage and delight customers. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 4445 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support Software | 4.4/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: HubSpot - **Location**: Cambridge, US - **Founded**: 2012 ## Commercial Context - **Starting Price**: US$20.00 - **Pricing model**: Per User (Free version available) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, German, Japanese, Portuguese, Spanish - **Available Countries**: Australia, Austria, Belgium, Brazil, Canada, China, Denmark, Finland, France, Germany, Hong Kong SAR China, India, Ireland, Japan, Malaysia, Mexico, Netherlands, New Zealand, Norway, Philippines and 6 more ## Features - Activity Dashboard - Alerts/Notifications - Appointment Management - Appointment Scheduling Software - Calendar Management - Calendar/Reminder System - Campaign Management Software - Client Management - Client Tracking - Collaboration Tools - Contact Database - Contact Management Software - Contract/License Management - Customer Database - Customizable Fields - Customizable Reports - Document Management Software - Document Storage - Email Management Software - Email Marketing Software - Email Templates - For Financial Institutions - Interaction Tracking - Lead Capture Software - Lead Distribution - Lead Generation Software - Lead Management Software - Lead Nurturing Software - Lead Qualification - Lead Segmentation - Mobile Access - Opportunity Management - Performance Metrics - Pipeline Management - Predictive Analytics Software - Project Management Software - Quotes/Estimates - Real-time Consumer-facing Chat - Reminders - Sales Forecasting Software - Sales Pipeline Management - Sales Reports - Scheduling Software - Search/Filter - Segmentation - Social Media Integration - Task Management Software - Third-Party Integration - Third-Party Integrations - Workflow Management Software ... and 5 more features ## Integrations (202 total) - 123FormBuilder - AWeber - Accelo - Act\! - ActiveCampaign - ActiveDEMAND - AdRoll - Aircall - AllClients - AnyMeeting - Apollo.io - Asana - AskNicely - Atomic AI - Attribution ... and 187 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Lead Management Software](https://www.capterra.ca/directory/30017/lead-management/software) ## Related Categories - [CRM Software](https://www.capterra.ca/directory/2/customer-relationship-management/software) - [Small Business CRM Software](https://www.capterra.ca/directory/31583/small-business-crm/software) - [Lead Management Software](https://www.capterra.ca/directory/30017/lead-management/software) - [Online CRM Software](https://www.capterra.ca/directory/30072/online-crm/software) - [Financial CRM Software](https://www.capterra.ca/directory/30562/financial-crm/software) ## Alternatives 1. [Salesforce Sales Cloud](https://www.capterra.ca/software/61368/salesforce) — 4.4/5 (18760 reviews) 2. [Zoho CRM](https://www.capterra.ca/software/155928/zoho-crm) — 4.3/5 (6959 reviews) 3. [Bigin by Zoho CRM](https://www.capterra.ca/software/204998/bigin-by-zoho-crm) — 4.7/5 (716 reviews) 4. [Dynamics 365](https://www.capterra.ca/software/157279/dynamics-365) — 4.4/5 (5806 reviews) 5. [EngageBay CRM](https://www.capterra.ca/software/178819/engagebay-marketing) — 4.7/5 (906 reviews) ## Reviews ### "HubSpot as a CRM tool" — 4.0/5 > **Sheni** | *January 20, 2026* | Legal Services | Recommendation rating: 9.0/10 > > **Pros**: It is super easy to use\! It seamlessly puts into a smooth workflow several areas of a business including sales, marketing and work tools. It is very user friendly and has a great customer support for queries of customization. > > **Cons**: It is on the high cost side. It's features may not work for a large scale company without several ad ons which again is an extra cost. > > For a small to mod size business this tool works well as it integrates well across several areas of the business and is super easy and convenient to use. ----- ### "Terrible Customer Experience - Don't Bother if You're a New Customer" — 1.0/5 > **Verified Reviewer** | *October 8, 2025* | Computer & Network Security | Recommendation rating: 0.0/10 > > **Pros**: A powerful and comprehensive platform. All the marketing and sales tools you need in one place. Beneficial for a small business. > > **Cons**: Customer Service Broken booking system and pushy sales tactics. They clearly don't care about new customers. > > As a business owner exploring a switch from another platform, I was hoping to get some basic guidance from HubSpot. My first impression was incredibly disappointing. First, their calendar booking service was completely non-functional; it just showed a blank screen. When I tried to find an alternative way to connect, I was given only two options: get a demo for a $300 product or use their generic chat/telephone support. All I needed was a simple 15-minute conversation with a human to understand if HubSpot was even the right fit for my business needs before committing time to a full demo. The fact that this isn't an option shows a complete disregard for the customer journey. It's clear that their process is designed to push expensive products, not to help business owners make informed decisions. If you are looking for a company that values building a relationship and understanding your needs, this is not the place. The focus is clearly on the dollars, not the customer. I'll be taking my business elsewhere. ----- ### "Very good for helping your small business get off the ground." — 5.0/5 > **Dennis** | *January 2, 2026* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: It was really easy to sign up and get started. The price (free tier) is perfect for small business like mine. Tracking sales and customer interactions is a breeze. > > **Cons**: The AI Integration is kind of annoying and I don\[t find it works very well. Honestly it seems like something they threw in there just to keep up with other tech companies. > > Overall I have no huge complaints and I find it's right for me. Once I grow a bit more I am going to definitely upgrade to a paid tier so I can use some of the additional features like Help Desk and Social Media Marketing. ----- ### "HubSpot Hits The Mark for Marketing\!" — 5.0/5 > **Zach** | *March 4, 2026* | Education Management | Recommendation rating: 8.0/10 > > **Pros**: HubSpot integrates all of our sales, marketing and customer service into one visually appealing interface that is easy to navigate and work inside. It is incredibly efficient at managing contacts and works very well for managing leads throughout the sales lifecycle. The HubSpot team also provides great resources and customer support if you are part of their paid service. > > **Cons**: One of the caveats of Hubspot CRM is it can get quite expensive if you are part of a larger organization that has a significant contact list or if you require any customized automation. For smaller and mid-size businesses HubSpot works great, but if you are an enterprise level organization with thousands of contacts/clients it can get rather pricey. > > Overall HubSpot CRM is great for managing all of your sales, marketing and customer relationship data in one centralized place. It is fairly easy to learn how to use and can simplify a lot of the standard processes that organizations go through during the sales cycle. ----- ### "Best Lead Tracking CRM\!" — 4.0/5 > **Hannah** | *December 31, 2025* | Marketing & Advertising | Recommendation rating: 7.0/10 > > **Pros**: Sharing and tracking a lead pipeline across our team is very easy with HubSpot. The follow up reminders have also been quite useful for our team. > > **Cons**: I find it is difficult to integrate with other platforms, and somewhat difficult to navigate. The UI is not as intuitive as other CRM's. ----- Page: 1 / 179\ Next: [Next page](https://www.capterra.ca/software/152373/hubspot-crm?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/152373/hubspot-crm) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data