17 years helping Canadian businesses
choose better software
FreightPOP
What Is FreightPOP?
The premier cloud-based freight software powered by AI, makes shipping and logistics simple with one login for all inbound and outbound transportation management across parcel, LTL, FTL, ocean, and air. Seamless integration into your ERP and order system, and configurable to your existing workflows. With connections to 600+ carriers, brokers, & marketplaces, getting the best rates and optimizing freight processes is easy. Trusted by Amazon, ebay, Toshiba, and Kyocera. Not for freight forwarders.
Who Uses FreightPOP?
Medium to large shippers in manufacturing, distribution, wholesale, retail, etc. shipping LTL, FTL, Ocean, Air, or Parcel. Not for freight forwarders, brokers, or carriers.
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Reviews of FreightPOP
Alternatives Considered:
A great TMS platform for Mid-Sized Shippers
Comments: Overwhelmingly positive - we recouped our investment in the platform in 3 months.
Pros:
The ease at which we could onboard all of our transportation partners to a single platform
Cons:
It does not have a Business Intelligence tool
FreightPOP Response
12 months ago
We're thrilled by your positive review! Your trust in us is truly appreciated, Aaron.
Alternatives Considered:
Great TMS for any business
Comments: FreightPop has supported my one person department, and has already brought our LTL pricing down. The onboarding specialist (Garrett) was incredible. He has been patient, kind, and helpful regarding any issue that arose. The other support specialists (Sal and Ben) have also worked diligently to get us up and running. The customer service has also been wonderful with any other technical issues that have popped up. I am excited to see how FreightPop can further improve our business.
Pros:
There are so many features I like about FreightPop. The tracking option was the main reason I started looking for a TMS system. Our company typically ships 400 flat bed/truck load shipments a month, and with over 100 carriers, that becomes a daunting task to follow up with each individual load. In addition, the quoting feature is incredibly helpful, especially with our variety of LTL shipments. The last feature that we are just now becoming familiar with is the invoice auditing feature. This was also one of the critical areas our company was looking for assistance with, and it has already delivered on its part of the investment.
Cons:
The hardest thing for me personally was trying to upload negotiated freight rates myself. We have a few carriers with contract rates, or with pallet pricing, and they missed the initial upload time frame. I received help uploading them, and I will probably continue to need that assistance. However, the support to do that is fantastic.
FreightPOP Response
8 months ago
Hi Christine - Thank you for your positive feedback on FreightPOP! We're thrilled to hear how our platform has simplified your tracking processes. Our team is dedicated to providing a user-friendly experience, and it's great to know we're hitting the mark. If you have any suggestions or need further assistance, we're always here to help!
FreightPOP the best overall shipping product
Comments: This company is great to work with and when we changed ERP systems our users wanted it back, so we had an interface developed and they are now happy again.
Pros:
The software just works. They have fabulous tech support.
Cons:
Wish they would have had an interface into Epicor Kinetics.
TMS review
Comments: I felt that support was a little slow in responding to certain issues I had with the software
Pros:
A bill of lading was easy to produce and the rates were side by side with carriers
Cons:
Certain carriers had issues that were never resolved
FreightPOP Response
4 years ago
Thanks for the review William. We love to see feedback from you and other customers that helps us improve and make the FreightPOP platform better for everyone. The FP community is what drives our innovation of new features, modules, and integrations. Sorry to hear about your carrier issues. With 300+ carrier integrations, we have found some lacking in technical capabilities. Thank you, Kurt
Best Freight management software encountered
Comments: Very enjoyable and no serious complaints.
Pros:
I have liked the customization that freightpop provided for our organization. I like how we can view all our carriers at once including parcel. I also have enojyed the propt tech support. We hope in the future to be able to use more broadly the tools that freightpop provides.
Cons:
something that i have always disliked is the GUI for this software, although somewhat user friendly it has a lot of screens sometimes to reach what is needed.
FreightPOP Response
4 months ago
Thank you for your review! We’re delighted to hear that you appreciate the customization FreightPOP offers and the ability to view all your carriers, including parcel, in one place. Our team is committed to providing prompt tech support, and it’s great to know that you’ve had positive experiences with our support team.
