--- description: Learn more about MasterControl Asset Excellence pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: MasterControl Asset Excellence Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [CMMS Software](/directory/30032/cmms/software) > [MasterControl Asset Excellence](/software/152259/qualer) # MasterControl Asset Excellence Canonical: https://www.capterra.ca/software/152259/qualer Page: 1 / 2\ Next: [Next page](https://www.capterra.ca/software/152259/qualer?page=2) > MasterControl Asset Excellence (Ax) combines modern asset management and calibration tools on a trusted cloud-based, AI-driven platform > > Verdict: Rated **4.6/5** by 14 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses MasterControl Asset Excellence? MasterControl Asset Excellence (Ax) combines modern asset management and calibration tools on a trusted cloud-based, AI-driven platform. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 14 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support Software | 4.7/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Qualer - **Location**: San Diego, US - **Founded**: 2015 ## Commercial Context - **Starting Price**: US$499.00 - **Pricing model**: Usage Based - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) - **Supported Languages**: English, German, Spanish - **Available Countries**: Australia, Canada, France, Germany, Ireland, Mexico, Netherlands, New Zealand, Puerto Rico, Sweden, Switzerland, United Kingdom, United States ## Features - Access Controls/Permissions - Activity Dashboard - Alerts/Notifications - Asset Lifecycle Management - Asset Tracking Software - Audit Management - Audit Trail - Barcoding/RFID - Billing & Invoicing - Calendar Management - Calibration Management Software - Calibration Scheduling - Certificate/Label Printing - Compliance Management - Contract/License Management - Cost Tracking - Depreciation Management - Document Management Software - Electronic Signature - Equipment Management - Equipment Tracking - Facility Scheduling - Fixed Asset Management Software - Historical Reporting - Incident Management Software - Instrument Management - Inventory Management Software - Job Management - Maintenance Management Software - Maintenance Scheduling - Mobile Access - Multi-Location - Predictive Maintenance - Preventive Maintenance Software - Quotes/Estimates - Reminders - Reporting & Statistics - Reporting/Analytics - Scheduling Software - Service History - Technician Management - Third-Party Integrations - Vendor Management Software - Warranty Tracking - Work Order Management ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) ## Category - [CMMS Software](https://www.capterra.ca/directory/30032/cmms/software) ## Related Categories - [CMMS Software](https://www.capterra.ca/directory/30032/cmms/software) - [Preventive Maintenance Software](https://www.capterra.ca/directory/31023/preventive-maintenance/software) - [Maintenance Management Software](https://www.capterra.ca/directory/30058/maintenance-management/software) - [Equipment Maintenance Software](https://www.capterra.ca/directory/30103/equipment-maintenance/software) - [Facility Management Software](https://www.capterra.ca/directory/30211/facility-management/software) ## Alternatives 1. [eMaint CMMS](https://www.capterra.ca/software/100468/emaint-cmms) — 4.5/5 (384 reviews) 2. [Limble](https://www.capterra.ca/software/162600/limble-cmms) — 4.8/5 (738 reviews) 3. [Fracttal One](https://www.capterra.ca/software/159911/fracttal) — 4.6/5 (1773 reviews) 4. [eWorkOrders CMMS](https://www.capterra.ca/software/90092/eworkorders-cmms) — 4.9/5 (115 reviews) 5. [Asset Panda](https://www.capterra.ca/software/142562/asset-panda) — 4.6/5 (1363 reviews) ## Reviews ### "Qualer is great" — 5.0/5 > **Meredith** | *May 20, 2022* | Biotechnology | Recommendation rating: 9.0/10 > > **Pros**: It has been so easy to implement this as our CMMS system. The ease in which we can build specifications that allow us to go paper free in our calibrations and PMs is wonderful. It allows all of the users to search and print on their own without having to contact our facilities department to print out certificates and other forms. > > **Cons**: The Qualer documentation and support page is not very helpful as many of the answers are from several years ago and do not reflect the current revision ----- ### "Qualer Success" — 5.0/5 > **Danae** | *January 28, 2020* | Utilities | Recommendation rating: 10.0/10 > > **Pros**: The adaptability of the software to meet the unique requirements of our lab and to be customized for the specific and varied contractual commitments is one of the best attributes with Qualer. Their expansive instrument library and associated uncertainties and specifications for those instruments is amazing. The software compatibility with our invoicing and flexibility through APIs to connect to virtually all other software applications including Fluke MetCal is another great benefit. > > **Cons**: The challenges of getting everyone trained on the use of the expanded features or the more 'customized' features. The software is very powerful and really works best with a full time on site administrator or facilitator during the first 12-24 months. > > Overall the experience with Qualer has been positive and full of business successes produced by more efficient processing of equipment through the laboratory. Training could be improved but that is most likely a concern for the organization rather than a software issue. I have hope that a company is finally on the market that can allow calibration labs to make strides in efficiency and quality without sacrificing something vital. ----- ### "Poor customization and support" — 2.0/5 > **Jeffrey** | *January 23, 2024* | Airlines/Aviation | Recommendation rating: 0.0/10 > > **Pros**: It's cheap, and might be a good fit for you if you have a limited scope that fits well within the features offered by Qualer. > > **Cons**: They promised us countless features we never got. They said it would be compatible with our P-Touch printers and years later it still isn't compatible. They've asked to charge us thousands of dollars to add features that they said they already had before we bought the product. When we ask about new features it seems like they don't even understand our requests. I once sent them step-by-step instructions on how to add a web-hook to their API and they couldn't even manage that. Everyone in the company has consistently had this type of experience with them for the last three years. Nothing works like it should. Everything requires a workaround, and sometimes a good workaround isn't even possible. They're paying me full time to write custom scripts to add features via their API because that's the only option we have. We can't make add-ons/extensions/plugins to add our own features, and they're apparently not competent enough to add the features we need even if we hold their hand and guide them through it. > > Terrible customer support. Terrible documentation. Software is buggy, and it seems like their turnover rate is high enough that some important questions cannot be answered. The software is rigid, and if it doesn't fit your need, you're just out of luck. Paid tens of thousands to integrate with Quickbooks, when that was advertised as a built-in feature (I think it is now, but we already spent the money). ----- ### "Qualer Review" — 5.0/5 > **Jenny** | *November 20, 2022* | Biotechnology | Recommendation rating: 9.0/10 > > **Pros**: User friendly interface. I can easily navigate through and found what I need. For someone who is not super computer savvy, I can even set up things myself in the admin page and set up things myself. > > **Cons**: Sometimes Qualer loaded slow when I opened it. But this could be just an internet issue at work. > > Qualer is easy to use and it has all the feature I needs for equipment management. I've never used other Equipment management software but I am pretty happy with Qualer. ----- ### "Great process and data management" — 5.0/5 > **Dimitriy** | *May 5, 2019* | Biotechnology | Recommendation rating: 10.0/10 > > **Pros**: The software provides great visibility into service business activity, client asset management and highlights opportunities for our clients to improve their asset inventory and management process. The team at Qualer listens to our input so any challenges with the software are resolved within the best time frame Qualer can provide so our we are happy with the product. > > **Cons**: Software is working well for us and continues to evolve based on our requirements. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.ca/software/152259/qualer?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/152259/qualer) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data