--- description: Learn more about symplr Provider pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: symplr Provider Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Credentialing Software](/directory/30905/credentialing/software) > [symplr Provider](/software/151924/symplr-provider) # symplr Provider Canonical: https://www.capterra.ca/software/151924/symplr-provider Page: 1 / 6\ Next: [Next page](https://www.capterra.ca/software/151924/symplr-provider?page=2) > Secure, cloud-based provider credentialing/privileging/reporting software for both Hospitals/Health Systems as well as MCOs \& Payers. > > Verdict: Rated **3.6/5** by 117 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses symplr Provider? Hospitals, Health Systems, Practices, Health Plans, CVOs, Medical Staff Offices, Medical Staff Services, Credentialing, Provider Onboarding ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.6/5** | 117 Reviews | | Ease of Use | 3.5/5 | Based on overall reviews | | Customer Support Software | 3.7/5 | Based on overall reviews | | Value for Money | 3.4/5 | Based on overall reviews | | Features | 3.5/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: symplr - **Location**: Houston, US - **Founded**: 1997 ## Commercial Context - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - Ad hoc Reporting - Application Management - Appointment Management - Committee Management - Credential Management - Document Management Software - Expiration Management - License Verification - Online Applications - Privileging - Secure Data Storage ## Support Options - Email/Help Desk - Phone Support - Chat ## Category - [Credentialing Software](https://www.capterra.ca/directory/30905/credentialing/software) ## Alternatives 1. [QGenda](https://www.capterra.ca/software/90628/qgenda) — 4.2/5 (68 reviews) 2. [CredentialStream](https://www.capterra.ca/software/172448/Verity) — 3.9/5 (120 reviews) 3. [CredentialMyDoc](https://www.capterra.ca/software/151925/credentialmydoc) — 4.3/5 (71 reviews) 4. [Credential Network](https://www.capterra.ca/software/1086358/Credential-Network) — 5.0/5 (14 reviews) 5. [MedTrainer](https://www.capterra.ca/software/176583/medtrainer) — 4.3/5 (148 reviews) ## Reviews ### "A good tool for all data management but it needs a bit improvement" — 4.0/5 > **Verified Reviewer** | *June 17, 2024* | Market Research Software | Recommendation rating: 7.0/10 > > **Pros**: 1. Easy to implement 2. Good dashboard and looks neat 3. Easy login options provided > > **Cons**: 1. Transition management was not smooth 2. Integration needs multiple attempts 3. Customer care needs to be more people centric ----- ### "Worst platform ever\!" — 1.0/5 > **Rachel** | *May 15, 2024* | Medical Devices | Recommendation rating: 0.0/10 > > **Cons**: Worst customer service They are scammers with their renewal policy\! Do not use this platform > > Terrible experience. Do not use this platform. They are scammers and will take your money even when you cancel your plan. WORST PLATFORM EVER\!\! ----- ### "overall it has been a great experience" — 4.0/5 > **Barbara** | *April 3, 2018* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: it's easy to use and it can do wonders if you use it to the max. and to its potential in addition to their products. > > **Cons**: when there is an error and they can't figure it out why or and upgrade and can't be upgrade. Or when you have codes that can't be overload. > > Make our credentialing work easier and more efficient. ----- ### "Symplr Event Reporting System is user friendly and the customer support is quick and knowledgeable\!" — 5.0/5 > **Kristen** | *December 5, 2019* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: We love the ease of use for our caregivers\! Customer support is quick and helpful\! > > **Cons**: We really have no issues as they are fixed within an hour via their customer support team\! > > Our overall experience is EXCEPTIONAL\! ----- ### "Not what we expected." — 2.0/5 > **Kris** | *May 22, 2019* | Hospital & Health Care | Recommendation rating: 0.0/10 > > **Pros**: Trainers are good and so is support, but the initial build of the system and clean up from conversion is the client's responsibility - very time consuming. > > **Cons**: -LEMM (web crawler) only works for MD/DO state licensure boards, it will not perform web crawls for DPM, DDS, etc. Also, the LEMM "bucket" (after it has performed a webcrawl and results sent back) has to be cleaned out daily. It's like having another email inbox to manage, and saving the results to the system for each individual provider. Very time consuming. -OIG/SAM query - you can do a monthly sweep of the entire medical staff, but it will not provide a report to show evidence of completion. -Mass uploads - when large groups renew malpractice insurance, you can only do a mass update to change the expiration date, you cannot mass upload the certificate of insurance (COI) to each provider in the group. It's a manual process to save the COI to each practitioner's file. -Uploading documents - what symplr refers to as images - you can click on a PDF file from your computer and drag it over into the system, but you cannot click/drag/drop a PDF from an email attachment. You have to save the email attachment to your computer, then click/drag/drop. Extra step. -Primary Source Verification - you can go to various Board, NPI, etc. websites and the system will create a PDF to be saved to a practitioners file; however, this feature will not work for AMA/AOIA website. Same extra step as above. -Letters -have to create your own letters and forms (affiliation, peer reference) within the system-functionality is the same as Microsoft Word, but it's not Word-very cumbersome. > > Upper management talks the talk, but are not good with follow through. ----- Page: 1 / 6\ Next: [Next page](https://www.capterra.ca/software/151924/symplr-provider?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/151924/symplr-provider) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data