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What Is Quicken?

Quicken is a property management solution that helps manage tax planning, tenants rent payments, and rental properties. With Quicken, you can get help quickly if you need it with free phone and chat support from our dedicated team. Sync with the Quicken web & mobile apps to manage your money on the go.

Who Uses Quicken?

Primarily catering to businesses of all sizes, it is a property management solution that helps manage tax planning, tenants rent payments, and rental properties.

Quicken Software - Dashboard
Quicken Software - Quicken - Money Management Software
Quicken Software - Buy and Sell Insights
Quicken Software - Bill Tracking

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Reviews of Quicken

Average score

Overall
3.9
Ease of Use
3.9
Customer Service
3.5
Features
3.9
Value for Money
3.7

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Susan
Susan
Owner in US
Verified LinkedIn User
Marketing & Advertising, Self Employed
Used the Software for: 2+ years
Reviewer Source

Ideal for My Solorpreneur Marketing Consulting Business

5.0 2 years ago

Comments: I am very pleased with the ease of entering data into the system. It saves me the cost of having a bookkeeper. I am able to categorize expenses myself and take full advantage of knowing what i was buying for business and for personal life. I know it is saving my a lot on my taxes, as I have proof of my deductions versus just guessing. It used to take me days to prepare my docs for my CPA not it is in a matter of hours I have all the numbers she will need.

Pros:

The best feature I like is the way you can split items on a receipt into their own categories. For example, I go to Walgreens and buy cosmetics, copy paper, thank you notes, and business head shot photo prints. I enter Walgreens for the Payee, then I assign / split where the expenses will go in my categories. Cosmetic - Personal Care, Copy Paper, thank you notes - Business: Office Supplies, Photo prints - Business: Photography. I make my tax reporting a breeze for my Schedule C line items. I also love generating reports on income and expenses. Great for planning or estimating funds for seasonal work loads.

Cons:

It actually has more features than I want to use. For example - the investment section, I tried to use it - but to enter buy - sell information and dividends and details was way too time consuming for me. I just as soon get my reports from my brokerage firm.

Patrick
Owner in US
Verified LinkedIn User
Marketing & Advertising, Self Employed
Used the Software for: 1+ year
Reviewer Source
Source: GetApp

Alternatives Considered:

Best Desktop Accounting Software

5.0 4 years ago

Comments: That software allows you to back up in the cloud and your computer. It has all the special effects at Quickbooks.

Pros:

Ease of use and it allows you to add multiple businesses or personal accounts. The price is what it should be for accounting software. Excellent Support, I used the support two times and was very impressed with the customer service.

Cons:

No way that I know of to recover the password vault.

Doug
owner in US
Real Estate, Self Employed
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Poor Customer service

2.0 2 months ago New

Comments: I have used Quicken for more than 10 years. In the past few years, the Quality of the updates has been poor and the price has gone up. Customer service has declined in Boise office. Guatemala service is better but still language problem. Do not start with Quicken Home and Business!
Letter to the current [sensitive content hidden] of Quicken
I have contacted Quicken, according to your records at least 6 times this year 2024. I have been a customer for at least a dozen years.
The problem was finally resolved today 3/11/2024. It was related to files that go back in time and or the size of the file. I cannot imagine it is the size nor the date, it just does not make sense to me. However today, thanks to a person in Guatemala it was resolved after approx 2 hrs.
I really am upset that after speaking with a person in Boise last week for almost 2 hrs (#10890242) I was told it was an issue with my computer. I believed him, because I had spoken with numerous to Quicken support on that issue and the renaming error issue.
I have spoken with [sensitive content hidden] at your Boise office and they have extended my subscription for 6 mos.That is the best they can do for me! [sensitive content hidden], did confirm when looking at the notes I was told by the agent. That it was a problem with my computer blocking and I should take it in and get it checked. I did take it in!
But going back to the issue of my time and not correct advice, I spent $175.00 to have my computer checked, I was told by your employee that was the issue. It was not, according to [sensitive content hidden], the correct procedure was to escalate the problem. That was not done according to the notes, case #10890242. If it would have been escalated, I would not have incurred the expense. I still would have 15 or 20 hours of my time.
I have to keep Quicken to run the rental properties I own. I need the data in case I am audited. So I would have to switch to another program or continue with Quicken. I would prefer to stay as switching would require substantial time and effort for a 74 year old person.
My time and for that part yours, on the support time is probably 15 hours or more. That does not include my hold time or the issue that I now have to add back all the passwords to the institutions and double check to make sure there are no issues.

If you do not think that is fair, then I will have no choice but to continue with Quicken. But I will let other users know of my difficulties when they choose companies like yourself.
I do hope this note will help you in the future, as far as training and obvious flaws in the computer program.
I have run many companies including a number of my own. It is not the money, it is my time! I also always wanted feedback from my customers to help me improve my companies and our services. I am sure you also want that for your many companies.

Pros:

Was easy now difficult especially after updates

Cons:

The value has gone out the window, I think this happened when they were bought

Grant Bentley
Teacher in Canada
E-Learning, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Excellent for Blended families and small business

4.0 3 months ago

Comments: My only issue getting started was 'Adding' an account. Followed every step to frustration almost cancelling subscription. Finally I phoned customer service and they were amazing! Took over screen and walked me through. Ended up being my display on the Mac, once corrected worked great!

Pros:

For $80 Cdn / year this is a fantastic program for blended families with multiple sources of income and complicated expenditures that require organizing. As a lay financial planner, with a rental property and a second marriage, I have spent way too much time trying to organize the finances. What has taken me literally days to do on a spreadsheet has taken me 3 or 4 hours on Quicken. Monthly expenditures and small business management will likely take me 2 to 3 hours a month now, at most. Once you organize your Transaction Payees into Categories (a few hours the first time) you never need to do that step again! Spending charts / pie graphs are clear and 'quickly' ... you know where the money is going, almost to the moment. The program was super easy to show my wife how it works and unnecessary stressors have been eliminated.

Cons:

I say almost because transactions from the bank are not simultaneously dropped into your application. Even if you update the account (refresh) it can take time for the new transactions to show up. Apparently the web app doesn't have this issue but the downloaded desk top version does. For me, no issue, but for someone who requires immediate updates it might be a problem.

Emerson
President/Owner in Mexico
Staffing & Recruiting, Self Employed
Used the Software for: 2+ years
Reviewer Source

Have used it for years, still liking it!

4.0 3 years ago

Comments: Good, easy tool to track your money, some technical issues with downloading.

Pros:

Quicken quickly and efficiently tracks all my spending, earning and investments, and I have been able to link most of my accounts so it does it automatically.

Cons:

Not all accounts can be linked, especially not international ones. And occasionally it has brought in duplicate transactions which are a nightmare to reconcile.