---
description: Learn more about Customer Communications Manager pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Customer Communications Manager Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/31002/customer-communications-management/software) > [Customer Communications Manager](/software/151695/customer-communications-manager)

# Customer Communications Manager

Canonical: https://www.capterra.ca/software/151695/customer-communications-manager

> Customer Communications Manager empowers businesses to manage the engagement and communication with customers across multiple channels
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Customer Communications Manager?

Insurance (Policy and claims correspondence),&#10;Financial Services (Leasing, Mortgages, Credit Unions),&#10;Government (Local, State, Federal, National, Regulators and related institutions),&#10;Utilities

## About the vendor

- **Company**: Tungsten Automation
- **Founded**: 1992

## Commercial Context

- **Starting Price**: US$129.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Desktop licenses are buy once, own forever, and can be purchased at kofax.com/power-pdf.&#10;&#10;Enterprise volume licenses are server install, and start at 5 users. Contact us for a quote.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Android (Mobile), iPhone (Mobile)
- **Supported Languages**: Arabic, Basque, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- Content Management System (CMS) Software

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- 24/7 (Live rep)
- Chat

## Category

- [Customer Communications Management Software](https://www.capterra.ca/directory/31002/customer-communications-management/software)

## Alternatives

1. [WhatsApp](https://www.capterra.ca/software/180345/whatsapp) — 4.7/5 (16297 reviews)
2. [Viber](https://www.capterra.ca/software/180348/viber) — 4.4/5 (4058 reviews)
3. [Text Request](https://www.capterra.ca/software/167015/text-request) — 4.6/5 (1193 reviews)
4. [Telegram](https://www.capterra.ca/software/180347/telegram) — 4.7/5 (6406 reviews)
5. [Sociocs](https://www.capterra.ca/software/1039396/sociocs) — 4.6/5 (118 reviews)

## Links

- [View on Capterra](https://www.capterra.ca/software/151695/customer-communications-manager)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/software/151695/customer-communications-manager> |
| de-AT | <https://www.capterra.at/software/151695/customer-communications-manager> |
| de-CH | <https://www.capterra.ch/software/151695/customer-communications-manager> |
| en | <https://www.capterra.com/p/151695/Customer-Communications-Manager/> |
| en-AE | <https://www.capterra.ae/software/151695/customer-communications-manager> |
| en-AU | <https://www.capterra.com.au/software/151695/customer-communications-manager> |
| en-CA | <https://www.capterra.ca/software/151695/customer-communications-manager> |
| en-GB | <https://www.capterra.co.uk/software/151695/customer-communications-manager> |
| en-IE | <https://www.capterra.ie/software/151695/customer-communications-manager> |
| en-IL | <https://www.capterra.co.il/software/151695/customer-communications-manager> |
| en-IN | <https://www.capterra.in/software/151695/customer-communications-manager> |
| en-NZ | <https://www.capterra.co.nz/software/151695/customer-communications-manager> |
| en-SG | <https://www.capterra.com.sg/software/151695/customer-communications-manager> |
| en-ZA | <https://www.capterra.co.za/software/151695/customer-communications-manager> |
| fr | <https://www.capterra.fr/software/151695/customer-communications-manager> |
| fr-BE | <https://fr.capterra.be/software/151695/customer-communications-manager> |
| fr-CA | <https://fr.capterra.ca/software/151695/customer-communications-manager> |
| fr-LU | <https://www.capterra.lu/software/151695/customer-communications-manager> |

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