--- description: Learn more about BrightHR pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: BrightHR Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Human Resources Software](/directory/5/human-resource/software) > [BrightHR](/software/151525/brighthr) # BrightHR Canonical: https://www.capterra.ca/software/151525/brighthr Page: 1 / 9\ Next: [Next page](https://www.capterra.ca/software/151525/brighthr?page=2) > BrightHR is a complete HR software solution that transforms the way you manage your team, freeing up your time to do what you do best. > > Verdict: Rated **4.6/5** by 204 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses BrightHR? Small to medium-sized businesses (SMEs), as well as large corporations. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 204 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support Software | 4.7/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: BrightHR - **Location**: Manchester, UK - **Founded**: 2015 ## Commercial Context - **Starting Price**: $6.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: BrightHR costs from £4.50/user/month (excl. VAT) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, Ireland, United Kingdom ## Features - Alerts/Notifications - Approval Process Control - Attendance Management - Attendance Tracking Software - Employee Database - Employee Management - Employee Portal - Leave Tracking - Onboarding Software - Payroll Management - Payroll Reporting - Reporting/Analytics - Role-Based Permissions - Self Service Portal - Tax Compliance - Time & Attendance - Time Off Management - Timesheet Management - Vacation/Leave Tracking ## Integrations (3 total) - Gmail - Google Calendar - Microsoft Outlook ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Human Resources Software](https://www.capterra.ca/directory/5/human-resource/software) ## Related Categories - [Human Resources Software](https://www.capterra.ca/directory/5/human-resource/software) - [Absence Management Software](https://www.capterra.ca/directory/33376/absence-management/software) - [Time Tracking Software](https://www.capterra.ca/directory/30612/time-tracking/software) - [Leave Management System Software](https://www.capterra.ca/directory/31400/leave-management-system/software) - [Time Clock Software](https://www.capterra.ca/directory/30001/time-clock/software) ## Alternatives 1. [Rippling](https://www.capterra.ca/software/172127/rippling) — 4.9/5 (4881 reviews) 2. [Paylocity](https://www.capterra.ca/software/86714/webpay) — 4.3/5 (1934 reviews) 3. [BambooHR](https://www.capterra.ca/software/110968/bamboohr) — 4.6/5 (3612 reviews) 4. [Connecteam](https://www.capterra.ca/software/153140/connecteam) — 4.6/5 (5316 reviews) 5. [Paycom](https://www.capterra.ca/software/130949/paycom) — 4.4/5 (1399 reviews) ## Reviews ### "Avoid contract - VERY DISAPPOINTING" — 1.0/5 > **Natalie** | *September 11, 2025* | Human Resources | Recommendation rating: 0.0/10 > > **Pros**: onboarding and introduction of the software > > **Cons**: 1. Communication and Customer Service Issues : My experience with this company has been marked by significant communication breakdowns. When seeking specific information and answers to detailed questions, I was repeatedly transferred between agents without receiving the precise materials or responses I required. This pattern of ineffective communication not only wasted considerable time but also demonstrated a lack of proper training or coordination among customer service representatives. 2. Contractual Concerns : The contract terms present serious concerns regarding customer rights and fair business practices. Most notably, the cancellation clause requires payment of 80% of the remaining contract period, even when cancellation is warranted due to service deficiencies. This punitive approach to contract termination appears to prioritize revenue retention over customer satisfaction and service quality accountability. They didn't even notify me prior to the renewal which raised a red flag to me. When service quality issues directly contribute to a customer's decision to cancel, the company should reasonably adjust termination fees rather than maintaining such restrictive financial penalties. This practice effectively holds customers financially hostage to substandard service. 3. Legal Compliance Concerns : The contract terms raise questions about compliance with Ontario commercial law and consumer protection regulations. Under Ontario's Consumer Protection Act and related commercial legislation, businesses must ensure their contracts contain fair and reasonable terms. The 80% cancellation fee structure may potentially violate: -Consumer Protection Act provisions regarding unfair contract terms -Common law principles of unconscionability -Provincial regulations governing commercial contracts and cancellation rights I recommend that potential customers carefully review these contractual obligations and consider seeking legal counsel before signing. Current customers experiencing similar issues may wish to consult with legal professionals regarding their rights under Ontario commercial law. Recommendation Based on these experiences, I cannot recommend this company's services. The combination of poor communication, restrictive contract terms, and questionable compliance with consumer protection standards creates an unsatisfactory customer experience that potential clients should carefully consider. > > VERY DISAPPOINTING ----- ### "READ THE FINE PRINT. WILL AUTORENEW WITHOUT CONSENT" — 1.0/5 > **Justin** | *July 13, 2026* | Farming | Recommendation rating: 0.0/10 > > **Pros**: Difficult to implement. > > **Cons**: Called to cancel 3 months into 1 year contract. Offered a 2 month payment deferral with discount. Then proceeded to autorenew us for another 12 month term. Without our consent. > > Terrible. ----- ### "Great tool for HR management and anything employee related" — 4.0/5 > **Elgiz** | *June 20, 2026* | Legal Services | Recommendation rating: 7.0/10 > > **Pros**: Its a very stable and mature app to use and easy to get used to however there are some things that are not available. > > **Cons**: Some of the important features are either not available or are not fully supportive of useful features. ----- ### "Excellent HR and Payroll Solution with Outstanding Support" — 5.0/5 > **Sampaio** | *July 9, 2026* | Financial Services Software | Recommendation rating: 10.0/10 > > **Pros**: BrightHR provides a very practical and complete HR solution. The payroll support, HR advice, health and safety guidance, employee handbook, and other documentation tools are extremely useful and help us stay compliant. The team is always quick to respond, professional, and friendly. I also really appreciate the training videos and tutorials available, which make it easy to learn how to use the platform and get the most out of all its features. > > **Cons**: I have not experienced any significant issues with BrightHR so far. Overall, the service has been reliable and has met our needs very well. > > My overall experience with BrightHR has been excellent. The platform is easy to use and offers a wide range of HR resources and support. From payroll assistance and health \& safety guidance to employee handbooks, templates, and training materials, everything is available in one place. The support team is knowledgeable, responsive, and always willing to help. Considering the level of service, protection, documentation, and expert guidance provided, BrightHR offers excellent value for money. It has made managing HR much simpler and gives us confidence that we are following best practices as an employer. ----- ### "Expensive but value for money" — 4.0/5 > **Sarah** | *July 27, 2026* | Nonprofit Organization Management | Recommendation rating: 8.0/10 > > **Pros**: We love that we can hold our staff files, calendar payroll and policies in one place\! It simplifies managing annual leave, appraisals, SSP etc. > > **Cons**: System can be a bit clunky to sart and not all staff from Bright HR have a full understanding of what they are using. This makes learning a new system difficult. > > We have had a positive experience with Bright HR and are glad that we decided to switch our HR and payroll over. It can work out expensive but you need to weigh up the cost against the benefits. For us as a small charity, its worth it. ----- Page: 1 / 9\ Next: [Next page](https://www.capterra.ca/software/151525/brighthr?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/151525/brighthr) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data