--- description: Learn more about BrightHR pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: BrightHR Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Human Resources Software](/directory/5/human-resource/software) > [BrightHR](/software/151525/brighthr) # BrightHR Canonical: https://www.capterra.ca/software/151525/brighthr Page: 1 / 9\ Next: [Next page](https://www.capterra.ca/software/151525/brighthr?page=2) > BrightHR is a complete HR software solution that transforms the way you manage your team, freeing up your time to do what you do best. > > Verdict: Rated **4.6/5** by 196 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses BrightHR? Small to medium-sized businesses (SMEs), as well as large corporations. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 196 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support Software | 4.7/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: BrightHR - **Location**: Manchester, UK - **Founded**: 2015 ## Commercial Context - **Starting Price**: $6.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: BrightHR costs from £4.50/user/month (excl. VAT) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, Ireland, United Kingdom ## Features - Alerts/Notifications - Approval Process Control - Attendance Management - Attendance Tracking Software - Employee Database - Employee Management - Employee Portal - Leave Tracking - Onboarding Software - Payroll Management - Payroll Reporting - Reporting/Analytics - Role-Based Permissions - Self Service Portal - Tax Compliance - Time & Attendance - Time Off Management - Timesheet Management - Vacation/Leave Tracking ## Integrations (3 total) - Gmail - Google Calendar - Microsoft Outlook ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Human Resources Software](https://www.capterra.ca/directory/5/human-resource/software) ## Related Categories - [Human Resources Software](https://www.capterra.ca/directory/5/human-resource/software) - [Absence Management Software](https://www.capterra.ca/directory/33376/absence-management/software) - [Time Tracking Software](https://www.capterra.ca/directory/30612/time-tracking/software) - [Leave Management System Software](https://www.capterra.ca/directory/31400/leave-management-system/software) - [Time Clock Software](https://www.capterra.ca/directory/30001/time-clock/software) ## Alternatives 1. [Rippling](https://www.capterra.ca/software/172127/rippling) — 4.9/5 (4853 reviews) 2. [BambooHR](https://www.capterra.ca/software/110968/bamboohr) — 4.6/5 (3534 reviews) 3. [Paylocity](https://www.capterra.ca/software/86714/webpay) — 4.3/5 (1921 reviews) 4. [Connecteam](https://www.capterra.ca/software/153140/connecteam) — 4.6/5 (5306 reviews) 5. [Paycom](https://www.capterra.ca/software/130949/paycom) — 4.4/5 (1376 reviews) ## Reviews ### "Avoid contract - VERY DISAPPOINTING" — 1.0/5 > **Natalie** | *September 11, 2025* | Human Resources | Recommendation rating: 0.0/10 > > **Pros**: onboarding and introduction of the software > > **Cons**: 1. Communication and Customer Service Issues : My experience with this company has been marked by significant communication breakdowns. When seeking specific information and answers to detailed questions, I was repeatedly transferred between agents without receiving the precise materials or responses I required. This pattern of ineffective communication not only wasted considerable time but also demonstrated a lack of proper training or coordination among customer service representatives. 2. Contractual Concerns : The contract terms present serious concerns regarding customer rights and fair business practices. Most notably, the cancellation clause requires payment of 80% of the remaining contract period, even when cancellation is warranted due to service deficiencies. This punitive approach to contract termination appears to prioritize revenue retention over customer satisfaction and service quality accountability. They didn't even notify me prior to the renewal which raised a red flag to me. When service quality issues directly contribute to a customer's decision to cancel, the company should reasonably adjust termination fees rather than maintaining such restrictive financial penalties. This practice effectively holds customers financially hostage to substandard service. 3. Legal Compliance Concerns : The contract terms raise questions about compliance with Ontario commercial law and consumer protection regulations. Under Ontario's Consumer Protection Act and related commercial legislation, businesses must ensure their contracts contain fair and reasonable terms. The 80% cancellation fee structure may potentially violate: -Consumer Protection Act provisions regarding unfair contract terms -Common law principles of unconscionability -Provincial regulations governing commercial contracts and cancellation rights I recommend that potential customers carefully review these contractual obligations and consider seeking legal counsel before signing. Current customers experiencing similar issues may wish to consult with legal professionals regarding their rights under Ontario commercial law. Recommendation Based on these experiences, I cannot recommend this company's services. The combination of poor communication, restrictive contract terms, and questionable compliance with consumer protection standards creates an unsatisfactory customer experience that potential clients should carefully consider. > > VERY DISAPPOINTING ----- ### "Great tool for HR management and anything employee related" — 4.0/5 > **Elgiz** | *June 20, 2026* | Legal Services | Recommendation rating: 7.0/10 > > **Pros**: Its a very stable and mature app to use and easy to get used to however there are some things that are not available. > > **Cons**: Some of the important features are either not available or are not fully supportive of useful features. ----- ### "READ THE FINE PRINT. WILL AUTORENEW WITHOUT CONSENT" — 1.0/5 > **Justin** | *July 13, 2026* | Farming | Recommendation rating: 0.0/10 > > **Pros**: Difficult to implement. > > **Cons**: Called to cancel 3 months into 1 year contract. Offered a 2 month payment deferral with discount. Then proceeded to autorenew us for another 12 month term. Without our consent. > > Terrible. ----- ### "New to Bright HR" — 4.0/5 > **Julie** | *March 31, 2026* | Real Estate | Recommendation rating: 8.0/10 > > **Pros**: We have just started our contract with Bright HR and so far the staff have been very helpful in both on-boarding and initial online chats as I set up my team. > > **Cons**: Its early days so no great concerns, other than in terms of annual leave, the system does not allow to put in exact dates for employees on fixed term contracts. > > My initial experience has been great. I had a few queries which were responded and resolved promptly. The system is fairly straight forward for non-techs like me. Looking forward to working with the team at Bright HR going forward. ----- ### "A Positive Onboarding Experience with BrightHR" — 5.0/5 > **Vicki** | *February 11, 2026* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: The system is intuitive and straightforward to navigate. Key HR processes are centralised in one place, improving visibility and consistency. The document management and employee record functions are particularly useful. The dashboard provides a clear overview, making day-to-day management more efficient. It feels like a practical solution for streamlining HR administration and supporting compliance. > > **Cons**: As new users, there is a learning curve due to the breadth of functionality available. Some features may take time to fully explore and embed into our processes. > > Our initial experience of BrightHR has been very positive. The platform appears well designed, practical and capable of bringing greater structure and efficiency to our HR processes. Leigh delivered a clear and well-paced onboarding session, which helped us understand the system’s core functionality and how it can best support our organisation. Her guidance gave us confidence in navigating the platform and making the most of its features. We’ve come away feeling confident in navigating the platform and clear on next steps. A great start to working together. ----- Page: 1 / 9\ Next: [Next page](https://www.capterra.ca/software/151525/brighthr?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/151525/brighthr) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data