--- description: Learn more about ALICE Receptionist pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ALICE Receptionist Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Visitor Management Software](/directory/10020/visitor-management/software) > [ALICE Receptionist](/software/151331/alice-receptionist) # ALICE Receptionist Canonical: https://www.capterra.ca/software/151331/alice-receptionist Page: 1 / 3\ Next: [Next page](https://www.capterra.ca/software/151331/alice-receptionist?page=2) > ALICE Receptionist is an enterprise-grade visitor-management solution that can be used by small, medium, and large businesses. > > Verdict: Rated **4.5/5** by 39 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses ALICE Receptionist? Corporate Office, Enterprise, Government. Most companies or agencies that need to maintain and monitor guest visitations in buildings lobbies or satellite locations find value in ALICE Receptionist. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 39 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support Software | 4.6/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: ALICE Receptionist - **Location**: Las Vegas, US - **Founded**: 2011 ## Commercial Context - **Starting Price**: US$299.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Basic: $3,588/YR for 50 audio users and 5 video users. Premium: $4,788/YR for 150 audio users and 15 video users. Enterprise: $5,988/YR for 300 audio users and 30 video users. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: Dutch, English, French, German, Japanese, Portuguese, Spanish, Traditional Chinese - **Available Countries**: Albania, Andorra, Austria, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Canada, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Greenland and 35 more ## Features - Access Controls/Permissions - Alerts/Notifications - Badge Management - Contact Management Software - Digital Signature Software - ID Scanning - Pre-Registration - SMS Messaging - Self Check-In/Check-Out - Watch List ## Integrations (7 total) - 3CX - Google Calendar - Microsoft 365 - Microsoft Azure - Microsoft Outlook - Slack - Tpad PBX ## Support Options - Email/Help Desk - FAQs/Forum - Phone Support - 24/7 (Live rep) - Chat ## Category - [Visitor Management Software](https://www.capterra.ca/directory/10020/visitor-management/software) ## Alternatives 1. 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[zHealth](https://www.capterra.ca/software/162807/zhealthehr) — 4.6/5 (128 reviews) ## Reviews ### "A great asset to have to any business" — 5.0/5 > **Karley** | *May 10, 2018* | Recommendation rating: 10.0/10 > > **Pros**: -having a virtual receptionist saves me money since I dont have to pay someone by the hour for the task -convenient -professional > > **Cons**: -Nothing so far, overall my experience has been pretty good with them -If there were an option for smaller businesses to have a reduced rate it would be preferred ----- ### "Saving money and adding security." — 5.0/5 > **Carrie** | *November 7, 2022* | Financial Services Software | Recommendation rating: 8.0/10 > > **Pros**: Integration of the product was handled with qualified professionals. They were able to make all requests happen and in a timely fashion. It is easy to use, but if it was not they are only an email or phone call away. > > **Cons**: The software does require some programming knowledge. The surface level options do not provide you access to all features of the program. > > ALICE Receptionist provides me the ability to reduce the costs of having 2 receptionist and provides a level of security to access our companies. ----- ### "Not in digital front end" — 3.0/5 > **Ulf** | *October 2, 2018* | Information Services | Recommendation rating: 5.0/10 > > **Pros**: Easy to call phones from interface. Easy to find users in directory list. > > **Cons**: Old looking interface. No updates or new functionallity in years. Needs heavy CPU and GPU to be used, which forces you to buy expensive hardware and limited hardware possibilites. > > Using it as a interactive door bell and works OK for that purpose. I would have hoped nicer and smoother interface (no updates in 3 years). The system "Envoy" is taking over and we are looking at exchanging Alice because of unmodern interface and also too expensive in comparsion. ----- ### "Your Next Receptionist is a Computer" — 5.0/5 > **Philip** | *June 20, 2016* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: Easy to use and provides a positive first impression of the company without the need to hire and train the right person. Also, since it doesn't need breaks, vacations, or sick time, it is always there to great your guests. > > **Cons**: While we really like the idea of the system being triggered by motion, unfortunately our employees go past the system many times everyday triggering it. As a result, we turned off that feature. Also, be aware of ADA accessibility requirements. > > Alice is a virtual receptionist system that eliminates the need to have somebody watch the front door for visitors. In our offices, we don't have a lot of visitors and by nature, receptionists are people who like to communicate with others. Unfortunately, the design of our office space separates them from everybody else, so over time, they leave their desks more and more. Whether the time they are away from the front is warranted or not, the door is left unattended which is both a service and security issue. ----- ### "hey Alice" — 5.0/5 > **Bill** | *October 2, 2018* | Chemicals | Recommendation rating: 10.0/10 > > **Pros**: Alice receptionist is just what it claims to be, it is refreshing to buy a product that does what it claims without a lot of add ons required to get the functionality listed in the marketing info. > > **Cons**: She tends to hang on updates from time to time. Not a huge deal but I have to endure the "cute" comments about waking Alice back up. > > Alice has very neatly replaced the live receptionist we lost in the 2008 crash. We went a couple years with a note and a phone but Alice is a much more engaging solution and we have gotten quite a few compliments from visitors. ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.ca/software/151331/alice-receptionist?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/151331/alice-receptionist) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data