Orderry

Ideal Solution for Staying Organized

Comments: I use Orderry specifically for my area of work as it keeps me organized and up-to-date with new jobs. Additionally, it manages the work orders and client follow-ups.

Pros:

I like to stay organized regarding jobs and clients as it helps me work efficiently and without any issues. I have also used it to customize different templates and create invoices for company and client records.

Cons:

I have no complaints about this tool; it seems excellent for a specific area or small jobs.

Works good for Boat service

Comments: We could set it up ourselves and get going on it immediately. It has been so easy to use.

Pros:

It’s customizable. Its affordable. Its easy to use. We can do everything we need to complete and invoice while out mobile. I love that we are able to enter in one time items, and then decide if they are going to be a part of the permanent menu or one time use. It is really helping with building out our menu quickly.

Cons:

Its missing some features that we would like, such as making basic canned jobs that are made up of specific parts and labor, that we can reuse

Alternatives Considered: Moki Total Control and QuickBooks Online

Reasons for Choosing Orderry: We wanted something that was not so terrible to use, was mobile friendly, and more affordable

Switched From: Lightspeed and QuickBooks Online

Reasons for Switching to Orderry: Its Price was within our startup budget. Had enough features, and was mobile friendly

Love some aspects, wish there was more customizations available

Comments: We don't mind it, but haven't found anything better out there so we are happy staying with it for now.

Pros:

We like that we are able to create work orders and easily push these over into invoices that we can print out for our customers. We also really like the fact that we could customize the different templates.

Cons:

We don't like the how you are unable to organize line items within a Work Order. For example, if we are doing a full service, replacing a clutch, and replacing a shock, plus we buy a ton of parts, we ideally want to be able to organize the Work Order/Invoice into groups so the customer can see all the shop supplies used in the service, then see the parts used for the clutch repair, etc.

Perfect for managing small family owned jewelry business

Comments: It's been great so Far! A great deal of our administrative and operational needs were met since using Orderry.

Pros:

I love the ease of creating and adjusting work order, the ticketing features and the liberty to configure a work order form according to the nature of our operations.

Cons:

I would love for the reporting section to include a Tax report component.

Alternatives Considered: Lightspeed

Reasons for Switching to Orderry: Primarily because of the affordability and features provided in the product/software.

Convenient product that solves basic everyday tasks

Comments: Our repair department use that software to manage local parts storage, customer and ticket information, amount of job done by tech.

Pros:

Almost all daily tasks are automated and do not require the participation of a manager.

Cons:

Still need to improve the possibility for local software integration. We use that product in Finland, cant accept its reports without full reworking. Have no integration with cardpayment terminal, with accounting software. No full integration with WooCommerce ... even stop to wait it.

Great CRM software

Comments: Very happy with the service and recently integrated phone call logging from a third party service.

Pros:

Love how it’s tailored to Phone Repair shop. Easy to set up and very competitively priced. Online chat has been a massive help when I’ve needed it.

Cons:

There were a few tasks I would have liked to edit, but have got used to the setup - it doesn’t bother me

Alternatives Considered: RepairDesk

Reasons for Switching to Orderry: Price and being able to edit so much. And great to start with phone repair format to make it as easy as possible.

Great, easy to use CRM software

Comments: Overall very pleased with software so far.

Pros:

I like that it is cloud based and works on all of my devices including iphone and ipad. It is very easy to add photos and create customer invoices.

Cons:

The ability for customers to check the status of their work via embedded code on my website seems broken.

Alternatives Considered: Lightspeed Retail

Reasons for Switching to Orderry: I have used Lightspeed in the past and is a great product but is extremely expensive.

Everyday companion

Pros:

Its ease of use and accessibility to different areas with a click of a button. Everything is very straightforward and basically self explanatory. Very easy to train new staff and they quickly adapt to orderry.

Cons:

There is not a lot to not like. Few software glitches here and there but they get sorted quite quickly. Sometimes the information and contacts get mixed up but that is not a common issue.

Easy to use once setup

Comments: Updates are really working well, everytime they do that there is always something better. Love the intergation of our ABN now

Pros:

I love the ease of doing work orders and how easy it is to invoice payments & receipts.

Cons:

Sometimes freezes and it is a bit pricey

A great tool for small businesses

Comments: No major issues, and it works quite well, just a little on the expensive side.

Pros:

It's everything in one package, crm, inventory & invoice management.

Cons:

The price, the interface can be a little clunky (some of the terminology for Australia takes some getting used to), and emailing invoices/quotes can be hit and miss.

Orderry is a good all-rounder for managing incoming orders

Comments: The app is great for keeping track of orders and what the progress is with them, but lacks POS integration which means we have to use other methods to track sales.

Pros:

The app allows you to create orders and attach photos, comments and prices. The status can be changed and automatically notifies the client when the product is marked as 'done', which saves a lot of time. The cloud access means it can be used on any device anywhere, which is really handy. The app has lots of useful features too like saving clients and work/service types, as well as printing nice-looking invoices that use the prices and include comments on works/services.

Cons:

The Orderry camera app is clunky and photos are selected individually, it also needs to be closed and reopened to log in and then it works. A filter for orders with [no files/only photos/any files] attached would also be very useful. We also couldn't integrate it with our POS system meaning that we do sales separately from work orders. Since we copy the serial number from the unit we receive for service, sometimes there is no number and sometimes they can match and that gives an error. There should be an option somewhere to make them non-unique.

Good value

Comments: All in all very good product with user friendly interface. Very easy to set it up from the start, my technicians and managers didn't need special trainings to start using it. All function is perfect for us except inventory management. It is impossible for us to have all the spare parts needed so we have to make special orders, but this software do not allow to add spare parts from product list if you don't have on stock, so all the time we have to add spare parts manually on order and after we receive and post, we have to open order delete manually added spare part and then to add the posted one from the warehouse.

Pros:

Easy order management, easy order search, orders tracking, easy to create and post product, reports, easy to work on different locations, good support.

Cons:

Inventory management: there is no option to add spare part from product list if you don't have it in stock, I would say insufficient stock option is must on software like this.

Make your software CRM dreams comes true.

Pros:

Expended document editor and ticket management.

Cons:

Sometimes orderry just slowly for a couple of moment.

Awesomesauce

Pros:

Just love it. Tried many others and this is the easiest and most extenisible.

Cons:

Can't really think of anything! We love it.

Orderry is good value for money

Pros:

Very good customizable system, documents and work orders

Cons:

inventory cant be ordered by ordery, little bugs with tax rates, unsupported multicountry dial codes

Easy to use for everyone.

Pros:

Very clear and simple interface. Lots of useful features.

Cons:

Some issues with Polish localization, but not many.

Simple

Pros:

Easy to Use and Easy Implementation, powerful works.

Cons:

Some Non-Congruent Words in Spanish, but in general OK.

Orderry - a software solution for your crm, ticketing needs and more

Comments: i started using it to keep track the devices i have to repair, but i ended up using the customer list and inventory list too. very easy and simple to use. never considered changing to anything else. i have used other similar products in the past in other shops i used to work so i know what else is out there. orderry covers all my needs in a smart and easy way.

Pros:

simplicity, customization, speed, gui, price, scaling ability.

Cons:

for the time being i have no complaints about it

We have been using Orderry for more than half a year.

Comments: We have been using Orderry for more than half a year. It helps us to carry on the business on repair of mobile phones and other electronic equipment. We also use it for our store of mobile devices accessories. With the help of this software product we perform: an accounting of technical equipment that is under repair, tracking a status of applications, record keeping of spare parts and accessories store, accessories sales record, customer relationship management , reporting. Orderry can be customized easily and extensively. It has very user-friendly interface. I tried to use many software products before. I want to note that Orderry is one of the best software products I've ever come across. It has everything that I need. The product is really flexible, convenient and meets needs!

Pros:

The product is really flexible, convenient and meets needs

Cons:

It has everything that I need.

A great tool for any electronics service

Comments: Overall, I am satisfied with the program. He helps with everyday tasks in the electronics service.

Pros:

The software makes work much easier and allows you to automate many processes. With it, you can save a lot of time. It helps to keep order.

Cons:

I don't like the Polish translation. Some features need to be refined. It's hard to set up the automatic printout nicely. It is expensive in the most extended plan compared to competing CRMs.

overall

Pros:

good to have the repair order, inventory and accounting system

Cons:

may need to consider more setup on usage function via mobile phone/ tablet

No te ayudan a la implementación y pésimo servicio al cliente

Comments: sí solo hablas y entiendes el español, no te recomiendo usar este sistema además de que tienen un pésimo servicio al cliente, no te resuelven y te contestan lo que ellos quieren, además de que no te ayudan en la implementación y en general es muy difícil y problemático de usar, porque la traducción al español es muy mala, y no entenderás muchas instrucciones.

Pros:

tiene varias funcionalidades y app móvil, hasta ahí.

Cons:

servicio al cliente y problemas técnicos en el sistema

Gutes Programm, aber die Preisgestaltung ist mehr als fragwürdig

Comments: Was gar nicht geht ist, dass der Preis nachdem wir für das erste Jahr (mit 50% Rabatt) 270€ bezahlt haben, der Preis für im nächsten Jahr über 1200€ betragen sollte. Inzwischen ist der Preis auf 1160€ gesunken, aber das ist eine Preiserhöhung, die sich mit nichts rechtfertigen lässt und an Wucher grenzt. Daher haben wir jetzt zu Hello Client gewechselt.

Pros:

Generell ist es ein gutes Programm. Wir haben nur den Werkstatteil benutzt aber der funktionierte gut. Der Support dauert manchmal eine Weile, ist sonst aber ok. Die Felder in den Vorlagen der eigenen Dokumente verschieben sich immer mal wieder, aber das ist auch zu verschmerzen.

Cons:

Der Preis!!! Der Support dauert manchmal eine Weile, ist sonst aber ok. Die Felder in den Vorlagen der eigenen Dokumente verschieben sich immer mal wieder, aber das ist auch zu verschmerzen.

Orderry un software que busque durante mucho.

Comments: buena experiencia en el uso del software y el soporte tambien pues es muy considerado y adaptado a la modernidad.

Pros:

Uno de los elementos que mas me gusto de este software es la integracion de todos los modulos necesarios para funcionar, no los ofrecen separados y debes pagar por cada uno de forma separada, tambien la analitica de ingresos y ordenes es muy buena es una caracteristica que no se ve en todos los software de taller.

Cons:

El sistema puede mejorar en su traducción para español, pero es completamente entendible.

Mejor y más completo

Pros:

Es un software con cientos de opciones, pudiendo usar sólo lo básico o llevarlo hasta el máximo.

Cons:

Lo que no me gustaba ya lo han solucionado.