--- description: Learn more about Lucky Orange pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Lucky Orange Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Product Analytics Tools](/directory/32915/product-analytics/software) > [Lucky Orange](/software/150695/lucky-orange) # Lucky Orange Canonical: https://www.capterra.ca/software/150695/lucky-orange Page: 1 / 12\ Next: [Next page](https://www.capterra.ca/software/150695/lucky-orange?page=2) > AI-powered website analytics suite used by 500,000 websites worldwide. AI insights, heatmaps, session recordings, surveys and more. > > Verdict: Rated **4.7/5** by 266 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Lucky Orange? Marketers, UX professionals and business owners at eCommerce and B2B companies and digital agencies rely on Lucky Orange to help find new ways to improve their website conversion rates. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 266 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support Software | 4.7/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Lucky Orange - **Founded**: 2012 ## Commercial Context - **Starting Price**: US$39.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: Free seven day trial for all accounts that begins once we track your first website visitor. All plans include unlimited team members. Free Plan: $0 per month | Build: $39 per month | Grow: $89 per month | Expand: $249-$739 per month | Scale: $1,049-$1,669 per month | Enterprise: Starts at $2,289 - Contact Lucky Orange | Get 20% off with an annual plan. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English, French, German, Italian, Spanish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - A/B Testing - Access Controls/Permissions - Activity Tracking - Alerts/Notifications - Audience Targeting - Autoresponders - Behavior Tracking - Behavioral Analytics - Campaign Management Software - Chat/Messaging - Collaboration Tools - Commenting/Notes - Communication Management - Conversion Tracking - Customer History - Customer Profiles - Customer Segmentation - Customizable Branding - Customizable Questions - Customizable Templates - Dashboard Software - Data Import/Export - Data Visualization Software - Engagement Tracking - Event Logs - Feedback Management - Funnel Analysis - Heatmaps - Live Chat Software - Multi-Channel Data Collection - Multi-Language - Performance Metrics - Proactive Chat - Real-Time Data - Real-Time Monitoring - Real-time Consumer-facing Chat - Reporting & Statistics - Reporting/Analytics - Survey/Poll Management - Surveys & Feedback - Third-Party Integrations - Time on Site Tracking - Transcripts/Chat History - Usability Testing - Usage Tracking/Analytics - User Journeys - User Research Analysis - Visual Analytics - Web Traffic Reporting - Website Analytics ... and 10 more features ## Integrations (8 total) - BigCommerce - Google Analytics 360 - Google Optimize - Google Optimize 360 - HubSpot CRM - Shopify - Shopify Plus - WordPress ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Product Analytics Tools](https://www.capterra.ca/directory/32915/product-analytics/software) ## Related Categories - [Web Analytics Software](https://www.capterra.ca/directory/30073/web-analytics/software) - [Heatmap Software](https://www.capterra.ca/directory/30977/heatmap/software) - [Live Chat Software](https://www.capterra.ca/directory/30797/live-chat/software) - [Website Monitoring Software](https://www.capterra.ca/directory/10021/website-monitoring/software) - [Survey Tools](https://www.capterra.ca/directory/30092/survey/software) ## Alternatives 1. 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At the rate that our own website is going, we'll definitely hit the 10,000 monthly sessions that was recommended, which means we'll have to be cognizant of the monthly subscription fees. > > Lucky Orange is a great tool\! It's probably the most user friendly and visually appealing that I've tried so far. ----- ### "The tool we use to validate every optimization test we run" — 4.0/5 > **Beverly** | *August 17, 2026* | Information Technology & Services | Recommendation rating: 7.0/10 > > **Pros**: Session recordings and heatmaps give us the "why" behind our numbers. Every A/B test we run gets validated in Lucky Orange - if a variant wins on the metrics, we watch real sessions to confirm people are actually behaving the way we assumed rather than trusting the number on its own. It has caught a few cases where a test looked like a win but the recordings told a different story. The funnel reports are also great for pinpointing exactly which step is losing people, and the recordings for that step usually explain why within a few minutes. > > **Cons**: There is a learning curve when you bring new people onto the tool. The individual concepts (heatmaps, recordings, funnels, segments and filters) are not hard once they click, but new team members need some hand-holding before they can go from just watching recordings to pulling out something actionable. We ended up writing a short internal guide to speed that up. > > Lucky Orange has become the validation layer for our website optimization work. We do not call a test finished until we have looked at the recordings and heatmaps behind it, and that habit has saved us from shipping a couple of changes that looked good in the numbers but were not working for users. It is also our first stop when a conversion funnel starts underperforming. Good value for what we get out of it - just budget a little time up front to train the team properly. ----- ### "Review LuckyOrange" — 5.0/5 > **Mathieu** | *June 25, 2025* | Biotechnology | Recommendation rating: 10.0/10 > > **Pros**: Session playback on the free version is very useful to track what the viewers are doing on your website > > **Cons**: Too many emails ( i know i could deactivate this option, but i still need some of the insights given in some email > > Very useful even with the free version, pretty much liked all the inclusions and possibility to see what they do ----- ### "Solid App for heat mapping" — 4.0/5 > **Natasha** | *April 21, 2025* | Retail | Recommendation rating: 7.0/10 > > **Pros**: You can watch live what your customers are doing on your website, and quickly identify problem areas. > > **Cons**: The set up is a bit difficult especially the funnels - You will definitely need a tutorial to set this up properly. > > overall it's a good app to run on your e-commerce website, I think that once it's fully set up it will have more power, but the set up can be difficult if you're not super experienced. ----- ### "Getting introduced to Lucky Orange" — 5.0/5 > **Antonela** | *October 20, 2025* | Cosmetics | Recommendation rating: 6.0/10 > > **Pros**: Very good customer service , they are super willing to help. I can tell is a very good tool but their team make it even easier to understand. > > **Cons**: It's a little bix complex to understand, it has to improve the visual aspect, they would help to gather data easily. > > It's been good so far. It's my first time using this app so I am getting used to it and also to understand how it works. ----- Page: 1 / 12\ Next: [Next page](https://www.capterra.ca/software/150695/lucky-orange?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/150695/lucky-orange) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data