---
description: Learn more about Lucky Orange pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Lucky Orange Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Product Analytics Tools](/directory/32915/product-analytics/software) > [Lucky Orange](/software/150695/lucky-orange)

# Lucky Orange

Canonical: https://www.capterra.ca/software/150695/lucky-orange

Page: 1 / 12\
Next: [Next page](https://www.capterra.ca/software/150695/lucky-orange?page=2)

> AI-powered website analytics suite used by 500,000 websites worldwide. AI insights, heatmaps, session recordings, surveys and more.
> 
> Verdict: Rated **4.7/5** by 260 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Lucky Orange?

Marketers, UX professionals and business owners at eCommerce and B2B companies and digital agencies rely on Lucky Orange to help find new ways to improve their website conversion rates.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 260 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support Software | 4.7/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Lucky Orange
- **Founded**: 2012

## Commercial Context

- **Starting Price**: US$39.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Pricing Details**: Free seven day trial for all accounts that begins once we track your first website visitor. All plans include unlimited team members. Free Plan: $0 per month | Build: $39 per month | Grow: $89  per month | Expand: $249-$739 per month | Scale: $1,049-$1,669 per month | Enterprise: Starts at $2,289 - Contact Lucky Orange | Get 20% off with an annual plan.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, French, German, Italian, Spanish
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- A/B Testing
- Access Controls/Permissions
- Alerts/Notifications
- Audience Targeting
- Autoresponders
- Behavior Tracking
- Behavioral Analytics
- Campaign Management Software
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Customer History
- Customer Segmentation
- Customizable Branding
- Customizable Questions
- Customizable Templates
- Data Import/Export
- Data Visualization Software
- Drag & Drop
- Engagement Tracking
- Event Logs
- Feedback Management
- Funnel Analysis
- Heatmaps
- Live Chat Software
- Multi-Channel Data Collection
- Multi-Language
- Offline Form
- Performance Metrics
- Proactive Chat
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-time Consumer-facing Chat
- Reporting & Statistics
- Reporting/Analytics
- Survey/Poll Management
- Surveys & Feedback
- Third-Party Integrations
- Time on Site Tracking
- Transcripts/Chat History
- Transfers/Routing
- Usability Testing
- User Interaction Tracking
- User Journeys
- User Research Analysis
- Visual Analytics
- Web Traffic Reporting
- Website Analytics

... and 10 more features

## Integrations (8 total)

- BigCommerce
- Google Analytics 360
- Google Optimize
- Google Optimize 360
- HubSpot CRM
- Shopify
- Shopify Plus
- WordPress

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Product Analytics Tools](https://www.capterra.ca/directory/32915/product-analytics/software)

## Related Categories

- [Web Analytics Software](https://www.capterra.ca/directory/30073/web-analytics/software)
- [Heatmap Software](https://www.capterra.ca/directory/30977/heatmap/software)
- [Live Chat Software](https://www.capterra.ca/directory/30797/live-chat/software)
- [Website Monitoring Software](https://www.capterra.ca/directory/10021/website-monitoring/software)
- [Survey Tools](https://www.capterra.ca/directory/30092/survey/software)

## Alternatives

1. [New Relic](https://www.capterra.ca/software/118128/new-relic) — 4.5/5 (195 reviews)
2. [Screpy](https://www.capterra.ca/software/209021/screpy) — 4.8/5 (236 reviews)
3. [Hotjar](https://www.capterra.ca/software/163516/hotjar) — 4.6/5 (539 reviews)
4. [Datadog](https://www.capterra.ca/software/135453/datadog-cloud-monitoring) — 4.6/5 (357 reviews)
5. [Microsoft Clarity](https://www.capterra.ca/software/1018691/microsoft-clarity) — 4.8/5 (56 reviews)

## Reviews

### "Quick setup and User-friendly are the keywords here\!" — 5.0/5

> **Wyosetti** | *March 11, 2025* | Retail | Recommendation rating: 8.0/10
> 
> **Pros**: Lucky Orange was extremely easy to setup. It was also very user friendly so I was able to get started, look at the analytics and watch online visitor sessions almost immediately.
> 
> **Cons**: I can't say that I've come up against any cons quite yet but one thing to note pricing is structured based on how many monthly sessions you'd like captured per month. At the rate that our own website is going, we'll definitely hit the 10,000 monthly sessions that was recommended, which means we'll have to be cognizant of the monthly subscription fees.
> 
> Lucky Orange is a great tool\! It's probably the most user friendly and visually appealing that I've tried so far.

-----

### "A super helpful tool — even in the free version. Get it." — 5.0/5

> **Brent** | *October 16, 2024* | Design | Recommendation rating: 9.0/10
> 
> **Pros**: Lucky Orange lets me see where visitors have been and what interests them most. I'm reworking my user-flow so this tool is super helpful in determining what users gravitate towards.
> 
> **Cons**: I run a small one-person consultancy and the 5000 sessions (smallest tier) is still way more than I imagine will ever visit my site. A lower tier paid plan would be appreciated. Like maybe $10/mth for 1500 sessions?
> 
> Great. Set up is very easy and intuitive as is the interface. I think that even the free plan will help a lot of people get a sense of how their sites are working. I've only had it for a few weeks and I already know I need to make some changes based on Lucky Orange's feedback.

-----

### "Solid App for heat mapping" — 4.0/5

> **Natasha** | *April 21, 2025* | Retail | Recommendation rating: 7.0/10
> 
> **Pros**: You can watch live what your customers are doing on your website, and quickly identify problem areas.
> 
> **Cons**: The set up is a bit difficult especially the funnels - You will definitely need a tutorial to set this up properly.
> 
> overall it's a good app to run on your e-commerce website, I think that once it's fully set up it will have more power, but the set up can be difficult if you're not super experienced.

-----

### "Review LuckyOrange" — 5.0/5

> **Mathieu** | *June 25, 2025* | Biotechnology | Recommendation rating: 10.0/10
> 
> **Pros**: Session playback on the free version is very useful to track what the viewers are doing on your website
> 
> **Cons**: Too many emails ( i know i could deactivate this option, but i still need some of the insights given in some email
> 
> Very useful even with the free version, pretty much liked all the inclusions and possibility to see what they do

-----

### "Getting introduced to Lucky Orange" — 5.0/5

> **Antonela** | *October 20, 2025* | Cosmetics | Recommendation rating: 6.0/10
> 
> **Pros**: Very good customer service , they are super willing to help. I can tell is a very good tool but their team make it even easier to understand.
> 
> **Cons**: It's a little bix complex to understand, it has to improve the visual aspect, they would help to gather data easily.
> 
> It's been good so far. It's my first time using this app so I am getting used to it and also to understand how it works.

-----

Page: 1 / 12\
Next: [Next page](https://www.capterra.ca/software/150695/lucky-orange?page=2)

## Links

- [View on Capterra](https://www.capterra.ca/software/150695/lucky-orange)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/software/150695/lucky-orange> |
| de-AT | <https://www.capterra.at/software/150695/lucky-orange> |
| de-CH | <https://www.capterra.ch/software/150695/lucky-orange> |
| en | <https://www.capterra.com/p/150695/Lucky-Orange/> |
| en-AE | <https://www.capterra.ae/software/150695/lucky-orange> |
| en-AU | <https://www.capterra.com.au/software/150695/lucky-orange> |
| en-CA | <https://www.capterra.ca/software/150695/lucky-orange> |
| en-GB | <https://www.capterra.co.uk/software/150695/lucky-orange> |
| en-IE | <https://www.capterra.ie/software/150695/lucky-orange> |
| en-IL | <https://www.capterra.co.il/software/150695/lucky-orange> |
| en-IN | <https://www.capterra.in/software/150695/lucky-orange> |
| en-NZ | <https://www.capterra.co.nz/software/150695/lucky-orange> |
| en-SG | <https://www.capterra.com.sg/software/150695/lucky-orange> |
| en-ZA | <https://www.capterra.co.za/software/150695/lucky-orange> |
| es | <https://www.capterra.es/software/150695/lucky-orange> |
| es-AR | <https://www.capterra.com.ar/software/150695/lucky-orange> |
| es-CL | <https://www.capterra.cl/software/150695/lucky-orange> |
| es-CO | <https://www.capterra.co/software/150695/lucky-orange> |
| es-CR | <https://www.capterra.co.cr/software/150695/lucky-orange> |
| es-DO | <https://www.capterra.do/software/150695/lucky-orange> |
| es-EC | <https://www.capterra.ec/software/150695/lucky-orange> |
| es-MX | <https://www.capterra.mx/software/150695/lucky-orange> |
| es-PA | <https://www.capterra.com.pa/software/150695/lucky-orange> |
| es-PE | <https://www.capterra.pe/software/150695/lucky-orange> |
| fr | <https://www.capterra.fr/software/150695/lucky-orange> |
| fr-BE | <https://fr.capterra.be/software/150695/lucky-orange> |
| fr-CA | <https://fr.capterra.ca/software/150695/lucky-orange> |
| fr-LU | <https://www.capterra.lu/software/150695/lucky-orange> |
| it | <https://www.capterra.it/software/150695/lucky-orange> |
| ja | <https://www.capterra.jp/software/150695/lucky-orange> |
| ko | <https://www.capterra.co.kr/software/150695/lucky-orange> |
| nl | <https://www.capterra.nl/software/150695/lucky-orange> |
| nl-BE | <https://www.capterra.be/software/150695/lucky-orange> |
| pl | <https://www.capterra.pl/software/150695/lucky-orange> |
| pt | <https://www.capterra.com.br/software/150695/lucky-orange> |
| pt-PT | <https://www.capterra.pt/software/150695/lucky-orange> |
| sv | <https://www.capterra.se/software/150695/lucky-orange> |
| tr | <https://www.capterra.web.tr/software/150695/lucky-orange> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Canada","address":{"@type":"PostalAddress","addressLocality":"Toronto","addressRegion":"ON","postalCode":"M2N 7E9","streetAddress":"5000 Yonge Street 14th Floor, Suite 1402 Toronto ON M2N 7E9"},"description":"Capterra Canada helps millions of people find the best business software. With software reviews, ratings, infographics and a comprehensive list of business software.","email":"info@capterra.ca","url":"https://www.capterra.ca/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.ca/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/Capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra/","https://www.instagram.com/capterra/","https://www.youtube.com/channel/UCyUw9-HIkKiYcTqcFDUcxPA"]},{"name":"Lucky Orange","description":"Lucky Orange’s powerful suite of website analytics tools including website heatmaps and session recordings coupled with its Discovery AI assistant make it easy to pinpoint opportunities to optimize your website. You don’t have to spend weeks figuring out how to use a new website analytics platform. Simply start asking Discovery questions about your website performance, such as which traffic source drives the most conversions, what pages have the highest visitor frustration or what do customers who don’t convert have in common. Discovery will give link you to the session recordings and heatmps that show you these behaviors firsthand. Installation is easy and doesn’t require coding experience. Every plan includes Heatmaps, Session Recordings, Page Insights, Surveys, Announcements. Conversion Funnels, Form Analytics, Visitor Profiles, Live Chat &amp; Live View and a real-time Dashboard. Trusted by more than 500,000 websites around the world. Get started with a free trial today.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/079b8a27-2122-40cb-94fe-7f49bd757d04.png","url":"https://www.capterra.ca/software/150695/lucky-orange","@type":"SoftwareApplication","@id":"https://www.capterra.ca/software/150695/lucky-orange#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.ca/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":260},"offers":{"price":"39","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@type":"FAQPage","@id":"https://www.capterra.ca/software/150695/lucky-orange#faqs","mainEntity":[{"name":"What Is Lucky Orange?","@type":"Question","acceptedAnswer":{"text":"Lucky Orange’s powerful suite of website analytics tools including website heatmaps and session recordings coupled with its Discovery AI assistant make it easy to pinpoint opportunities to optimize your website. You don’t have to spend weeks figuring out how to use a new website analytics platform. Simply start asking Discovery questions about your website performance, such as which traffic source drives the most conversions, what pages have the highest visitor frustration or what do customers who don’t convert have in common. Discovery will give link you to the session recordings and heatmps that show you these behaviors firsthand. Installation is easy and doesn’t require coding experience. Every plan includes Heatmaps, Session Recordings, Page Insights, Surveys, Announcements. Conversion Funnels, Form Analytics, Visitor Profiles, Live Chat & Live View and a real-time Dashboard. Trusted by more than 500,000 websites around the world. Get started with a free trial today.","@type":"Answer"}},{"name":"Who Uses Lucky Orange?","@type":"Question","acceptedAnswer":{"text":"Marketers, UX professionals and business owners at eCommerce and B2B companies and digital agencies rely on Lucky Orange to help find new ways to improve their website conversion rates.","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Product Analytics Tools","position":2,"item":"/directory/32915/product-analytics/software","@type":"ListItem"},{"name":"Lucky Orange","position":3,"item":"/software/150695/lucky-orange","@type":"ListItem"}],"@id":"https://www.capterra.ca/software/150695/lucky-orange#breadcrumblist"}]}
</script>
