Who Uses Guardian Tracking?

Public safety leaders who believe in empowering dedicated professionals to thrive and want to create higher-performing teams through immediate feedback and positive leadership.

What Is Guardian Tracking?

Guardian Tracking currently helps over 1100 public safety organizations to ensure higher performance, create more consistent and accurate documentation, improve employee engagement and morale, and create a clear path for more empowered leaders.

Guardian Tracking Details

Guardian Tracking

http://guardiantracking.com/

Founded 2007

Guardian Tracking pricing overview

See pricing plans

Guardian Tracking does not have a free version and does not offer a free trial. Guardian Tracking paid version starts at US$1,200.00.


Starting Price

US$1,200.00 See pricing details

Pricing Details

Pricing displayed for 20 Employees.

Free Version

No

Free Trial

No

Guardian Tracking deployment and support

Support

  • Business Hours
  • Online

Deployment

  • Cloud, SaaS, Web

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

Guardian Tracking Features

  • Dashboard
  • Progress Tracking
  • Question Library
  • Rater Selection
  • Reporting/Analytics
  • Self Service Portal
  • Surveys & Feedback

View full list of 360 Degree Feedback Software

  • Activity/News Feed
  • Audio / Video Conferencing
  • Blogs
  • Chat / Messaging
  • Employee Directory
  • Event Calendar
  • File Sharing
  • Knowledge Management
  • Newsletter Management
  • Surveys & Feedback

View full list of Employee Communication Tools Software

  • Benchmarking
  • Employee Recognition
  • Goal Management
  • Negative Feedback Management
  • Performance Management
  • Pulse Surveys

View full list of Employee Engagement Software

  • Goals
  • Manager-to-Peer Recognition
  • Mention Management
  • Nominations
  • Peer-to-Peer Recognition
  • Performance Management
  • Recognition Tracking
  • Rewards Catalog
  • Rewards Points
  • Social Recognition
  • eCards

View full list of Employee Recognition Software

  • 360 Degree Feedback
  • Compensation Management
  • Custom Rating Scales
  • Customizable Templates
  • Individual Development Plans
  • On-going Performance Tracking
  • Peer Appraisals
  • Review Cycle Tracking
  • Self Service Portal
  • Self-Appraisals
  • Skills Assessments
  • Weighted Performance Measures

View full list of Performance Appraisal Software

Guardian Tracking Alternatives

More Guardian Tracking alternatives

Guardian Tracking Reviews

Read all reviews

Overall rating

4.4/5

Average score

Ease of Use 4.7
Customer Service 4.7
Features 4.2
Value for Money 4.7

Review software

Share your experiences with other software buyers.

Write a Review!
Julie R.
Special Projects Administrator /Accounting and Accreditation
Government Relations, 201-500 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2019-01-16

"Such a powerful tool!"

Comments: I cannot speak highly enough about the level of customer service or how pleased I have been with this software. This is one of the few softwares we use that not a single user has complained about. Worth it 100x over!!!

Pros: Customizability and ease of use. Incredibly user friendly and very little learning curve for end users. I love how flexible this is and how much but-in we have had, plus it helps tremendously with our accreditation efforts.

Cons: The initial setup can be tricky at first, BUT their people literally walk with you step by step through the whole process. My problem was thinking too big and overthinking the process instead of baby steps.

  • Reviewer Source 
  • Reviewed on 2019-01-16
Nate T.
Administrative Lieutenant
Law Enforcement, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2020-06-30

"Transparent employee coaching and reviews."

Comments: Creating a timely, transparent, reliable employee performance documentation system is what we have gained from purchasing this product. It allows employees to share and receive feedback from peers and always be able to see how they are performing. Our department has recommended this product to many agencies and we have never heard back that anyone was dissatisfied with using Guardian Tracking.

Pros: This product has been a one stop shop for us in tracking employee performance, their training, use of force analysis, pursuit reviews and complainants received. It is a transparent way that all involved know exactly what they are doing well and areas they can improve on. The customer service at Guardian Tracking is superior. Integration with previous system and set up was very easy.

Cons: One limitation has been setting small groups compared to only direct subordinates or all subordinates, as the information is too great at a larger agency. Guardian Tracking has always listened and works with you to improve their product and assist to user to meet out needs. They rectified this and you can now customize groups and a user can be part of several groups. Guardian Tracking continues to support and evolve to meet our needs and you can't say that about a lot of software companies that just seem to want more clients.

  • Reviewer Source 
  • Reviewed on 2020-06-30
Stephanie E.
Asst Accreditation Manager and Training Coordinato
Law Enforcement, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    3 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    3 /5
  • Customer Support
    4 /5
  • Value for Money
    3 /5
  • Likelihood to Recommend
    6/10
  • Reviewer Source 
  • Reviewed on 2017-09-07

"Elementary to a fault"

Comments: Going electronic is the way things are heading these days. With that in mind this software helps you do this. However there does not seem to be much to the software or many ways to utilize it. Maybe this is a lack of knowledge on my part about the software as well.

Pros: This software is very easy to utilize when it comes to creating an "incident". Which of course is a great thing however it leads to not being able to do much with the software. It seems more like we utilize it as an electronic personnel file.

Cons: When I print a report it looks very "unfinished" (this was in excel) and has the Guardian Tracking logo on it, when submitting a report I do not want the software company logo on it. Not sure how to get rid of this.

  • Reviewer Source 
  • Reviewed on 2017-09-07
Phil B.
Chief of Police
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Reviewed on 2017-12-19

"Guardian Tracking has been a tremendously useful tool for our department."

Pros: We think of it as an performance feedback tool and a personnel file rolled into one. It's a great tool for documenting performance--both good and bad--throughout the year. It makes annual or periodic evaluations much easier. We also use it to record training, complaints, awards and a host of other things that used to be stored in many different places. It makes it very easy to search for documentation that has been stored.

Cons: Sometimes it can run just a little bit slowly, but it has not really been a problem. It takes some time to get used to configuring the system to fit the way your department wants to use it, especially how the flow of information is structured. If not configured properly, an administrator or chief could be overwhelmed with information. Having said these things, I really have to scrape to find anything negative to say about Guardian Tracking. Initially, our officers were a little concerned Guardian Tracking would be used to "get" them. I was told by other departments that this would happen. However, just as I was also told, the officers quickly accepted it once they saw GT was being used much more often to document positive things rather than negative.

  • Reviewer Source 
  • Reviewed on 2017-12-19
Wyatt W.
Shift Commander
Public Safety, 51-200 Employees
Used the Software for: 1+ year
  • Overall Rating
    4 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 2017-09-05

"Great for keeping up with employees records"

Pros: Great software. The owner calls you and helps you set it up. He gives you advise and helps you configure based on your department. They provide a policy to help the program work for you. Also impresses the importance of making good entries on the employees and not just use it for write ups. You can have hierarchies so that certain employee's records will be seen by their supervisors and work up the chain as needed. It is all configurable. The employees get to see what is said about them and any supervisor can see it as well. You can link records and it will warn you when a certain type of record has met a threshold in a time period. Gave me a pretty long free evaluation period to try it out. Calls every so often with stats of how much usage you are getting and how to make it more effective. Can add attachments. Easy to search. Higher supervisors don't have to be bombarded with emails via setting. They can still search, but don't get an email for every single entry.

Cons: Would like to see a programmable form for employee evaluations, or some type of system for it. Currently we have to scan a completed form. I like the feature that everything is visible to the employee because it keeps you honest. It is not fair to be able to write people up and they not know why and are not given a path to correct their actions. However, makes it unusable for internal investigations. I think I heard that they where working on this somehow though.

  • Reviewer Source 
  • Reviewed on 2017-09-05