--- description: Learn more about ServiceTitan pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ServiceTitan Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Electrical Contractor Software](/directory/31006/electrical-contractor/software) > [ServiceTitan](/software/150053/servicetitan) # ServiceTitan Canonical: https://www.capterra.ca/software/150053/servicetitan Page: 1 / 14\ Next: [Next page](https://www.capterra.ca/software/150053/servicetitan?page=2) > ServiceTitan is AI for the trades - a purpose-built agentic operating system automating every workflow that runs a contracting business > > Verdict: Rated **4.3/5** by 325 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses ServiceTitan? ServiceTitan is AI for the trades - a purpose-built agentic operating system automating every workflow that runs a contracting business ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 325 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support Software | 4.0/5 | Based on overall reviews | | Value for Money | 3.9/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: ServiceTitan - **Location**: Glendale, US - **Founded**: 2012 ## Commercial Context - **Pricing model**: Per User - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, United States ## Features - Availability Management - Budget Tracking - Budgeting/Forecasting - CRM Software - Calendar Management - Calendar/Reminder System - Client Tracking - Compliance Management - Contact Database - Cost Database - Cost Estimating - Customer History - Customer Management - Document Management Software - Document Storage - Electronic Payments - Electronic Signature - For Carpet Cleaners - For Commercial and/or Industrial Electrical Contractors - GPS - Incident Management Software - Inspection Management - Inventory Management Software - Invoice Management - Job Tracking - Maintenance Scheduling - Mobile App - Online Booking - Online Time Clock - Photo Capture - Preventive Maintenance Software - Progress Reports - Project Billing - Project Management Software - Quotes/Estimates - Real-Time Updates - Real-time Scheduling - Recurring Appointments - Reporting & Statistics - Risk Management Software - SMS Messaging - Sales Pipeline Management - Scheduling Software - Service History - Takeoff Software - Task Management Software - Technician Management - Third-Party Integrations - Time Tracking Software - Work Order Management ... and 34 more features ## Integrations (15 total) - Azuga Fleet - Birdeye - Broadly - ClearPathGPS - FreshLime - GPS Insight - Google Maps - One Step GPS - Podium - QuickBooks Online Advanced - ReviewBuzz - Sage Intacct - Smart Fleet - Zubie - pulseM ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Electrical Contractor Software](https://www.capterra.ca/directory/31006/electrical-contractor/software) ## Related Categories - [HVAC Software](https://www.capterra.ca/directory/30107/hvac/software) - [Field Service Management Software](https://www.capterra.ca/directory/10009/field-service-management/software) - [Scheduling Software](https://www.capterra.ca/directory/30087/scheduling/software) - [Plumbing Software](https://www.capterra.ca/directory/30673/plumbing/software) - [Electrical Contractor Software](https://www.capterra.ca/directory/31006/electrical-contractor/software) ## Alternatives 1. [Jobber](https://www.capterra.ca/software/127994/jobber) — 4.6/5 (1420 reviews) 2. [BuildOps](https://www.capterra.ca/software/194155/buildops) — 4.5/5 (162 reviews) 3. [Service Fusion](https://www.capterra.ca/software/135788/service-fusion) — 4.3/5 (305 reviews) 4. [Housecall Pro](https://www.capterra.ca/software/140363/housecall-pro) — 4.7/5 (2739 reviews) 5. [Limble](https://www.capterra.ca/software/162600/limble-cmms) — 4.8/5 (743 reviews) ## Reviews ### "\[sensitive content hidden\] is the GOAT :)" — 5.0/5 > **Danielle** | *March 2, 2026* | Facilities Services | Recommendation rating: 8.0/10 > > **Pros**: \[sensitive content hidden\] , my customer success manager. She is so on the ball, supportive, kind, solution based and a lovely kind human being. > > **Cons**: Not sure some of the pro products were suitable for us. I found onboarding to be challenging and wish I would have known more about what to expect > > I love Service Titan. It's helped us get so organized and the support is second to none. Especially \[sensitive content hidden\] my CSM ----- ### "We Love ServiceTitan" — 5.0/5 > **Miranda** | *March 26, 2025* | Construction | Recommendation rating: 10.0/10 > > **Pros**: Phone Call Recordings and customer records. > > **Cons**: It takes a long time to onboard and set things up properly. ----- ### "Service Titan has changed our business" — 5.0/5 > **Jeff** | *August 30, 2024* | Construction | Recommendation rating: 10.0/10 > > **Pros**: Service Titan Consolidates so many aspects of running a business into one easy to use platform. > > **Cons**: Some updates and features are not available in Canada > > We have been using Service Titan since Late 2019 and it has completely changed how we run our business. We would not be where we are today without the amazing features of Service Titan, and it is great to know that these features are all backed by an amazing team for onboarding, ongoing success and they have programs to help educate you on the program to get the most value for your spending. ----- ### "Scheduling pro is pretty awful, stay away." — 3.0/5 > **trevor** | *October 23, 2024* | Construction | Recommendation rating: 2.0/10 > > **Pros**: The standard CRM helps keep things organized. > > **Cons**: Scheduling pro or formally schedule engine is absolutely terrible. We don't get very many negative google reviews but the few we have received have almost all been because of schedule engine call answering agents. When you try to cancel the call answering service they never answer the phone, they do not return your calls and they just keep billing you a lot of money month after month. They bill through Service titan so you will have to stop paying for your CRM membership in order to stop paying Scheduling Pro. It is basically a scam and reflects very poorly on Service Titan as a company. > > Bad. Despite years of building out the Service Titan CRM within our company I am seriously considering switching to House call pro or one of the other CRM software's even though it means redoing everything which is a lot of work. ----- ### "ServiceTitan is a beast\!" — 5.0/5 > **Khiana** | *March 20, 2025* | Construction | Recommendation rating: 8.0/10 > > **Pros**: I love the capability of ServiceTitan. This software has features to help every employee across the company - Customer Service Representatives, dispatchers, sales people, technicians, warehouse clerks, etc. ServiceTitan helps companies stay organized and keeps you accountable as everything is recorded from phone calls to text messages to purchase orders to equipment serial numbers. ServiceTitan helps you document everything. The software also tracks your growth so you can easily see where you need to improve and helps you reach your goals. > > **Cons**: Often when there is a new release, the next day ServiceTitan will have glitches. > > Overall, our company is happy with the functionality of ServiceTitan. We have been using it for a few years and haven't found another product that is comparable. ----- Page: 1 / 14\ Next: [Next page](https://www.capterra.ca/software/150053/servicetitan?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/150053/servicetitan) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data