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What Is Snipe-IT?

Snipe-IT is an open-source IT asset management software that allows organizations to manage and track their assets, software licenses, accessories, components, and consumables. It comes with a user-friendly interface, REST API, and security features like 2FA, HTTPS-only cookies, and password security. Users can easily generate reports, receive notifications, and integrate Snipe-IT with other systems via the API.

Who Uses Snipe-IT?

Small to mid-sized businesses that need to track software licenses, hardware assets, accessories, and consumables throughout the asset lifecycle.

Snipe-IT Software - License Management
Snipe-IT Software - Asset Management
Snipe-IT Software - Dashboard

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Reviews of Snipe-IT

Average score

Overall
4.4
Ease of Use
4.3
Customer Service
3.7
Features
4.1
Value for Money
4.9

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
42%
4
53%
3
5%
Mark
Mark
Adjunct Professor in US
Verified LinkedIn User
Higher Education Software, 1,001–5,000 Employees
Used the Software for: 6-12 months
Reviewer Source

A little gem

5.0 6 years ago

Comments: It fit a niche perfectly for us.

Pros:

This tool seems to fit us well. We have wanted to do asset management for a while and we get hung up with the complexity of other tools. This one got us going quickly and easily. It is the right fit.

Cons:

The reporting interface to powerpivot was more complex to set up than we'd hope. I would like to have an easy button to push it out to nontechnical people quickly.

Keith
IT Operations Manager in UK
Retail, 501–1,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Great free platform for your Asset tracking

4.0 2 years ago

Comments: I was looking for an asset tracking system, other platforms such as RMM solutions were looked at but didnt capture things like small docks, and consumables - once setup we can now track, book in and out all aspects of out IT

Pros:

It was free ! After a very quick and easy setup (you need to do a bit of tweaking) but the online help and documentation was great, the result was a fully functioning asset database

Cons:

Nothing really, this fulfils the purposes it was installed for

Verified Reviewer
Verified LinkedIn User
Used the Software for: 6-12 months
Reviewer Source

Robust Open-Source Asset Tracking - What's Not to Like?

3.0 7 years ago

Comments: A night and day improvement over manual asset tracking for my company which has no budget for a commercial option.

Pros:

Snipe-IT is a huge improvement from anyone attempting (and likely failing) to do any type of significant asset tracking through spreadsheets but without much (or any) budget for a commercial option. It makes it trivial to see which assets are assigned, to whom, and their physical location. Has one-click check in, custom asset models (to group common features), custom fields, and robust history and audit options. Because it's self-hosted (or a paid hosted service for those who don't want / aren't able to set up self hosting) it's also easy to set up individual user accounts who can log in directly and check what assets they have assigned (or request requestable items). It also has a built-in QR code label generator to allow easy creation of tracking labels that will work with most handheld scanners - or even turn mobile phone QR reader apps into devices for easy check-in / check-out. It's *highly* configurable to be a useful tool for all manner of different situation. The developers tread security very importantly - which is key for any web-facing application.

Cons:

Like all open source software there are some weird quirks and bugs - and because of the odd mix of features, it's unlikely that the default setup will be perfect "out of the box" solution for anyone (although it allows a rich flexibility to adapt the program to fit many different environments). Like many Open Source projects - some areas (of particular interest to individual developers) are heavily developed (there's a rich consumable tracking and re-ordering system), and some other (seemingly basic) functionality underdeveloped (there's no way to manually specify a location to an asset that contradicts the "default" locations of the asset owner, or assigned user). Automatically generated labels are almost impossible to align properly - as far as I know almost all users just "print" them as local PDF files and then re-layout in other graphics programs (which works well... just an extra step). Finally the upgrade process can be a little cumbersome (although changes to the most recent major version should simplify this going forward). Like many Open Source projects - some level of network/server/IT knowledge is required to install and maintain as a self-hosted application (obviously not needed for the paid-hosting offerings).

Verified Reviewer
Verified LinkedIn User
Retail, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

The best Asset management for its price

4.0 2 years ago

Comments: All in All, if you're looking for a very competitive price for great asset management, you should definitely go for it.

Pros:

I love how easily with a few click s you'll be able to set up a new asset then assign to people and use it, the UI is very clean and everything is sorted out in a nice way.

Cons:

if you'll use the cloud version it will be very easy but if you need to set it up yourself, although it's an open source you won't be able to make it work easily. I tried different web hosting such as Cpanel, direct admin, etc and even by asking for help from their discord channel they couldn't give me a way to set it up properly.

Benjamin
IT Manager in Canada
Mining & Metals, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Perfect Asset Management for IT Assets

5.0 2 years ago

Comments: Overall it's one of the best and easiest to use asset managements out there. It saves me as an IT Manager tons of time to not need to track down assets in spreadsheets or other applications.

Pros:

It's easy to administrate and easy to integrate into other services like Google Chat for Chatbot functionality or Datastudio for reporting. Mass sign out's save a lot of time.

Cons:

Some features like mass check in not available, but easy to implement via provided API. Multi-Company configuration could use some work in terms of user access and assignment.