Who Uses eHopper?

Small and medium sized business such as quick service restaurants, coffee shops, bakeries, cafes, bars, liquor shops, food trucks, ice-cream shops, vape shops, retail shops or pop-up kiosks.

What Is eHopper?

eHopper is a free POS system for Windows PCs, Android, iPad, Poynt mobile terminal. eHopper fits small business such as quick service restaurants, retail shops, coffee shops, bakeries, cafes, bars, liquor shops, food trucks, any retail business looking for a consolidated solution to speed up operations and grow their business.

Key features:
Free Card Processing
Payments
Order Management
Customer Management
Inventory Management
Employee Management
Loyalty
Receipt/Kitchen Printing

eHopper Details

B2B Soft

http://b2bsoft.com

Founded 2000

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eHopper pricing overview

See pricing plans

eHopper has a free version and offers a free trial.


Starting Price

Not provided by vendor See pricing details

Free Version

Yes

Free Trial

eHopper deployment and support

Support

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base Software
  • Phone Support
  • Chat

Deployment

  • Cloud, SaaS, Web-based
  • Mac (Desktop)
  • Windows (Desktop)
  • Android (Mobile)
  • iPad (Mobile)

Training Software

  • Live Online
  • Webinars
  • Documentation
  • Videos

eHopper Features

  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Barcode / Ticket Scanning
  • Barcode Recognition
  • Cash Management
  • Clock In / Out
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customizable Categories
  • Customizable Reports
  • Discount Management
  • Electronic Payments
  • Employee Management
  • Gift Card Management
  • Inventory Control Software
  • Inventory Management Software
  • Inventory Tracking
  • Loyalty Program
  • Multi-Location
  • Offline Access
  • Order Entry Software
  • Order Management Software
  • Order Processing
  • Order Tracking
  • Product Catalog
  • Promotions Management
  • Purchase Order Management
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Real-time Updates
  • Receipt Management
  • Reporting & Statistics
  • Reservations Management
  • Retail Inventory Management Software
  • Returns Management
  • Sales Reports
  • Sales Tax Management
  • Sales Trend Analysis
  • Separate Checks
  • Split Checks
  • Stock Management
  • Summary Reports
  • Third Party Integrations
  • Time Clock Software
  • Tips Management
  • Transaction History

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  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Barcode / Ticket Scanning
  • Barcode Recognition
  • Billing & Invoicing
  • CRM Software
  • Commission Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customizable Reports
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  • Electronic Signature
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  • Offline Access
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  • eCommerce Management

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  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Barcode / Ticket Scanning
  • Barcode Recognition
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  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customizable Reports
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  • Online Ordering
  • Order Entry Software
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  • Point of Sale (POS)
  • Price / Margin Management
  • Promotions Management
  • Purchase Order Management
  • Real Time Data
  • Real Time Reporting
  • Real-time Updates
  • Receipt Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Returns Management
  • Sales Reports
  • Sales Tax Management
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  • Split Checks
  • Stock Management
  • Table Management
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  • API
  • Accounting Integration
  • Activity Dashboard
  • Barcode / Ticket Scanning
  • Barcode Recognition
  • Billing & Invoicing
  • Cash Management
  • Commission Management
  • Credit Card Processing
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  • Point of Sale (POS)
  • Price / Margin Management
  • Pricing Management
  • Product Catalog
  • Promotions Management
  • Purchase Order Management
  • Real Time Data
  • Real Time Reporting
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  • Reporting & Statistics
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  • Retail Management
  • Returns Management
  • Returns Tracking
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  • eCommerce Management

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  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
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  • Barcode Recognition
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  • Clock In / Out
  • Commission Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
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  • Discount Management
  • Electronic Payments
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eHopper Reviews

Read all reviews

Overall rating

4/5

Average score

Ease of Use 4.1
Customer Service Software 3.8
Features 3.8
Value for Money 4

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Write a Review!
Jaime R.
Point Of Sale Deployment Manager
Financial Services Software, 51-200 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2018-11-05

"Great Company, Great Software, Awesome Service"

Comments: Ehopper has awesome support, they listen and are very fast at resolving issues. They will train you as many times as needed to ensure you and your staff can utilize every bit of the software to enhance your user experience and make sure your business runs smoothly. They have competitive pricing and are always adding new features and functions to help businesses grow and thrive.

Pros: This software is easy to use and has everything a business needs to stay organized and up to date with their software in todays day and age. They are constantly evolving and stay competitive in the POS industry as a leader in POS technology.

Cons: They are missing a few features for fullservice restuarants but plan on adding them in the future.

  • Reviewer Source 
  • Reviewed on 2018-11-05
Verified Reviewer
Owner/Operator
Retail, 2-10 Employees
Used the Software for: 1+ year
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    3 /5
  • Customer Support Software
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 2018-08-24

"eHopper customer experience"

Comments: For the most part, the service fills our need at this time.

Pros: We have a convenience store and the inventory management can be very helpful. Also the customer service is very good.

Cons: There are a few small programming options that would be helpful. For example, after the last update they took away the ability to turn off the receipt printing so that we didn't have the "uncheck" that option after every single transaction. We are in a small community and don't have much traffic but with 100 transactions per day that's 100 times we have to click a button. It's not a huge deal but there are just little things like that they overlook I think.

Vendor Response

by eHopper on 2018-08-27

Hi,
We'd love to hear more, specifically, about your need to uncheck the receipt printing option. If you could contact us, at your convenience, perhaps there's a work around we can set up for you. Just reply here, or reach out to our Support line. I really appreciate you taking the time to provide us this feedback.Let's see how we can help!

  • Reviewer Source 
  • Reviewed on 2018-08-24
Iryna P.
Owner
Food & Beverages, 2-10 Employees
Used the Software for: 1+ year
  • Overall Rating
    2 /5
  • Ease of Use
    1 /5
  • Features & Functionality
    1 /5
  • Customer Support Software
    1 /5
  • Value for Money
    1 /5
  • Likelihood to Recommend
    0/10
  • Reviewer Source 
  • Reviewed on 2020-05-14

"Used be a good one; however, now it is horrible"

Comments: Will be GLAD TO LEAVE this POS asap due to a terrible customer support.

Pros: Back in 2018 the support was awesome, they went an extra mile in order to sustify their customers.

Cons: Now is 2020 the customer support is the worst in the world. For example, [SENSITIVE CONTENT HIDDEN] (if you hear her name, pls hang up and don't waiste your time!!) she waisted 20+ mins of my precious time, she accused me that I'm not paying for the software, as well as she cannot find mb e in the system and stated that I'm a free member who is NOT going to get help. On my question how about the monthly charges for 2 registers that I'm paying for 2 years, she retorted it is for the devices (however, the devices were paid in full 2 years ago!) I cannot believe they hired her.
If you got a dummiest technician on the phone, like I did on May 12th, whose answers are "... I can't find an article... I don't know the answer...!" That's the sing to LEAVE this company.
On my request to transfer my phone call to a manager, I got yelled by [SENSITIVE CONTENT HIDDEN] and he screamed at me like a crazy person.
That the real face of the technical support right now in 2020.

  • Reviewer Source 
  • Reviewed on 2020-05-14
Wendy H.
Finance Coordinator
Events Services, 11-50 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    4 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 2018-08-26

"Great for large-scale events!"

Comments: My overall experience was good, except for my credit card being charged for another month of full access to the software. I had made it abundantly clear I only needed the license for 1 month and nowhere did it say the license would auto-renewed/charge my credit card. Further to that when speaking to support (I did that a lot), I was told that access to the software would automatically cease after my month was up if I didn't make another payment before then -- this was exactly what I wanted and had no reason not to trust what eHopper told me. That has unfortunately left me a bit disappointed and not too keen on doing business with the company again if I fair resolution to the issue can't be accomplished.

Pros: What I like most about this software is the user-friendly interface both for the back office and pos software on tablets. Also a big bonus is syncing in real-time as it allows me to share information with my team on the progress of our event. One of the biggest motivators to a team that received almost 15,000 guests is hearing how much of each product was sold because it's more than just a number. What has to be taken into consideration is the kitchen staff, our food line servers, and the prep work leading up to our event. . . all things that contributed to our numbers/sales.

Cons: I'd have to say the transaction warnings. I had paid for the full license but some of my cashiers (1 had 4), were locked out of the POS software. During a weeklong event that saw 15,000 patrons that was a nightmare. Thankfully, eHopper support (Monsur and his manager) came to the rescue and set up backup accounts for us and my trouble-shooting helped get us back up and running.

  • Reviewer Source 
  • Reviewed on 2018-08-26
Verified Reviewer
Director of Licensing & Business Development
Apparel & Fashion, 11-50 Employees
Used the Software for: 6-12 months
  • Overall Rating
    4 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    3 /5
  • Customer Support Software
    5 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    6/10
  • Reviewer Source 
  • Reviewed on 2018-08-27

"Great Service, Limited Functionality"

Comments: Overall, it was a positive experience and I would continue to follow their software and hopefully see new and advanced features in the future.

Pros: The software was affordable, the team was very responsive to troubleshoot any issues we had.

Cons: The software was not advanced enough to support all the reporting needs we had in order to analyze our retail performance. There were also a lot of integration and syncing issues with QBO.

Vendor Response

by eHopper on 2018-10-29

Thank you for taking the time to submit a response! We pride ourselves on response time to troubleshoot, or any other customer service issues. If you ever have any further trouble with QBO, or any other syncs, please don't hesitate to reach out directly to [email protected]

  • Reviewer Source 
  • Reviewed on 2018-08-27