VeryConnect

by VeryConnect

Who Uses VeryConnect?

Membership organisations across all sectors.

What Is VeryConnect?

All-in-one membership software tailored to you. VeryConnect brings together member management, engagement, and self-service on one platform. Popular features include a secure member database, payment and subscription management, event bookings, and a member area. You will have a quality membership solution that can integrate with your current systems. Request a demo from our helpful UK team today.

VeryConnect Details

VeryConnect

http://www.veryconnect.com/

Founded 2013

VeryConnect Software - Member Directory
VeryConnect Software - Event Bookings
VeryConnect Software - Member Database
VeryConnect Software - Community area
VeryConnect Software - Admin area
VeryConnect Software - Member Directory - thumbnail
VeryConnect Software - Event Bookings - thumbnail
VeryConnect Software - Member Database - thumbnail
VeryConnect Software - Community area - thumbnail
VeryConnect Software - Admin area - thumbnail

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Starting price

£160.00/month
US$125.00/month
US$49.00/month
US$10.00/month

Free Version

Free Version No
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Free Version Yes
Free Version Yes

Free Trial

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Free Trial Yes

VeryConnect deployment and support

Support

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base Software
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Deployment

  • Cloud, SaaS, Web-based
  • Mac (Desktop)
  • Windows (Desktop)

Training Software

  • In Person
  • Live Online
  • Documentation
  • Videos

VeryConnect Features

  • API
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  • Alerts/Notifications
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VeryConnect Reviews

Read all reviews

Overall rating

4.9/5

Average score

Ease of Use 4.7
Customer Service Software 5
Features 4.7
Value for Money 5

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Write a Review!
Artila D.
Artila D.
Alumni Relations Manager
Higher Education Software, 1,001-5,000 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support Software
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2020-05-05

"A useful platform and an efficient team"

Comments: My experience with VeryConnect has been very positive. I needed a software which could be operated by members of team which did not have an IT background, but one which had features which would allow us to engage with our stakeholders. VeryConnect has great customer service and has always delivered!

Pros: VeryConnect is a compact software which gives you all the features you need with a price tag that doesn't hurt. The team is great and they work very closely with you. In the initial stages we had a few Skype meetings, to-do lists and email correspondence - all of which were very useful. The company doesn't simply sell you the product, they work with you to understand your clients and your needs. I had a basic idea of what we could do via the portal to reach our alumni, but VeryConnect came with features such as a weekly digest, direct mailing, groups, (and more recently, polls). VeryConnect has helped us increase our alumni engagement steadily since we started working with them. I was a bit worried about communication as we are in the southern hemisphere while VeryConnect is in the Northern hemisphere. This has never proved to be an issue. I often send an email when it's my morning, which is often around 10pm Scotland time, and I always get a response. Any issues or concerns I have is resolved quickly, and I am informed in case something will take a couple of days to sort. The team never forgets to keep me updated. In this time when we are dealing with a pandemic, the VeryConnect team was on standby and in fact created a new tab for us to allow us to share coronavirus related information with our stakeholders.
Customer service is top-notch and the product is efficient, useful and simple enough for any non-IT specialist to operate.

Cons: Nothing at all. Whatever hiccups we have is resolved within hours.

  • Reviewer Source 
  • Reviewed on 2020-05-05
Joshie H.
Marketing director
Nonprofit Organization Management, 201-500 Employees
Used the Software for: 6-12 months
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support Software
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2018-08-10

"Successful system and great customer service"

Comments: I think I have explained pretty much on the section of “ what I liked the most” section but yeah oversell, the experience was very delightful. I will strongly recommend this company.
Veryconnect system is outstanding but also their unique competitive advantages, that is something you don’t find with other software companies.
They work really hard to create something that meets your needs, amazing communications, amazing devotion, and amazing results.
Thank you CSR, you are a great leader, a great project manager, you have got a great team and a great product.
Your company should the role model for other software companies.
Truly customer centric!

Pros: There are a lot of great things but I must say the customer service and the communication.
In terms of working with software company, I think the hardest thing is thr communication.
It doesn’t matter how great the product is if the company can’t understand our customer’s needs and find a right approach, it will never work. But Veryconnect, CSR, he is always trying his best to see things in our perspectives and understand from our view.
He has got an innovative mindset, which is a crucial element for a leader to have to connect with the customers and also motivate the team.
He is in Scotland and our company is in Sydney. But I have to say, the communication has never been delayed, actually much better than companies in Sydney.
Because of he and his team, we were able to create something that tailored to our customers needs and also our staff needs.
Of course the quality of Veryconnect system is outstanding, but they also have something else that others don’t have, that’s why my review had been focused on the unique competitive advantages that Veryconnect has.

Cons: Nothing is perfect in this world but the way they try to make it perfect for their clients, that’s why there is nothing to say for me here.

  • Reviewer Source 
  • Reviewed on 2018-08-10
Leanne S.
Exhibition and Sponsorship Manager
Nonprofit Organization Management, 2-10 Employees
Used the Software for: 1+ year
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support Software
  • Value for Money
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 2021-08-02

"A simple to use platform with fantastic customer support!"

Pros: The platform is simple to use, and we appreciate the ever evolving updates of the software following feedback and suggestions. The ability to seamlessly integrate ISSUU has been fantastic, and our members really love the 'Address Book' feature as a means to network with other professionals within the industry. For me, the customer service offered by VeryConnect has been fantastic - especially [SENSITIVE CONTENT HIDDEN]! She has helped us work through changing platform requirements and has supported every step of the way to find resolutions to our requests.

Cons: The only downside with this platform is the functionality of the email campaigns feature. It is quite basic when compared to other email CRM platform, with only standard formatting and content upload options. This has improved with recent software updates but there is more work to me done to make the feature fully functioning and more user friendly.

  • Reviewer Source 
  • Reviewed on 2021-08-02
Rosalie T.
Programme Assistant
Nonprofit Organization Management, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support Software
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2016-09-20

"Easy-to-use software to keep track of and engage your community"

Comments: Before we started using VeryConnect's software it was hard for us to keep track of our large community of scholars and alumni. VeryConnect gives us a really easy way to do this. It pulls in up-to-date information from social media and shows this to us in a newsfeed, meaning that we always know when scholar and alumni circumstances change. The fact that we can always see where alumni live and work make reporting easy too. The software also contains a community area for scholars and alumni, where they can connect and share experiences. Blogging is a compulsory part of being a Saltire Foundation Scholar and in a 2016 survey 84% of scholars felt that blogging should remain compulsory - testament to how easy they found it to use the software. Scholars also like that they can login through and link with their LinkedIn account. Overall, VeryConnect exceeds our expectations through their easy-to-use software and swift customer support.

Pros: Scholars, Alumni, and our staff all find the software easy to use.
Reporting and keeping track of our community is easy.
The software helps our Scholars to connect with each other.
The blogs are popular and give our Scholars an opportunity for reflective learning.
Customer support is swift and any questions we've had have been answered quickly.

Cons: No complaints. We have just put forward desired tweaks regarding blog formatting and search, and the VeryConnect team has confirmed that they will get these done by the desired date.

  • Reviewer Source 
  • Reviewed on 2016-09-20
Belinda B.
Owner
Health, Wellness & Fitness, 2-10 Employees
Used the Software for: 1+ year
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support Software
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2019-10-14

"Outstanding member and owner experience."

Comments: We’ve run a membership site for the past 10 years. Due to headaches with hosting, security, software updates, troubleshooting technical issues and not being able to evolve the platform as we grew – we wanted to migrate to a fully supported, customizable, cloud-based solution. After a lot of research, I decided on VeryConnect. I am glad we did! The process of developing the specifications, building, and testing was very thorough. It was a real partnership. After going live there have been regular updates to add new features and improve usability. The platform is very flexible in terms of the ability to customize features and add functionality as time goes on. Being able to do this based on feedback from the members has had a big impact on our ability to improve member retention and grow the business. A user-friendly mobile responsive forum is critical for us and the VeryConnect solution is world-class. It’s used by the members heavily on a daily basis and is very solid. VeryConnect has also been very helpful in setting up all the membership tiers we required and we have upgrade/downgrade options planned for the future so everything is fully automated. The user interface for both the members and admin is clean, intuitive and easy to use. Lastly, the support is excellent. Clear communication with no surprises. Problems are solved quickly and the response time is great despite the time zone differences. Highly recommend.

Pros: Customizable, easy to use and dependable.

Cons: Nothing to say here except that I regret not finding it sooner!

  • Reviewer Source 
  • Reviewed on 2019-10-14