---
description: Learn more about AnyDesk pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
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title: AnyDesk Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Remote Support Software](/directory/30928/remote-support/software) > [AnyDesk](/software/149595/anydesk)

# AnyDesk

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> AnyDesk is a trailblazing and innovative provider of Remote Desktop Software and offers a fast, easy, and secure Remote Support.
> 
> Verdict: Rated **4.6/5** by 1787 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses AnyDesk?

Remote Desktop, Remote Support, Screen Sharing and Web Presentation

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 1787 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support Software | 4.3/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: AnyDesk Software
- **Location**: Stuttgart, Germany
- **Founded**: 2014

## Commercial Context

- **Starting Price**: €22.90
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Pricing Details**: Solo (feature set for single-person companies): €14.90/month&#10;Standard (feature set perfect for starting with a team license): €29.90/month&#10;Advanced (advanced feature set to support additional business needs): €79.90
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Chinese, Dutch, English, French, German, Italian, Japanese, Portuguese, Spanish
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- Access Controls/Permissions
- Chat/Messaging
- Collaboration Tools
- File Sharing Software
- File Transfer
- Mobile Access
- Multiple Monitor Access
- Real-Time Chat
- Remote Access/Control
- Reporting/Analytics
- Screen Recording Software
- Screen Sharing Software
- Session Recording
- Troubleshooting
- Unattended Access

## Support Options

- Email/Help Desk
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Remote Support Software](https://www.capterra.ca/directory/30928/remote-support/software)

## Related Categories

- [Remote Support Software](https://www.capterra.ca/directory/30928/remote-support/software)
- [Remote Desktop Software](https://www.capterra.ca/directory/31955/remote-desktop/software)

## Alternatives

1. [Zoho Assist](https://www.capterra.ca/software/181775/zoho-assist) — 4.7/5 (1418 reviews)
2. [TeamViewer ONE](https://www.capterra.ca/software/122252/teamviewer) — 4.6/5 (11627 reviews)
3. [RemotePC](https://www.capterra.ca/software/173304/remotepc) — 4.7/5 (583 reviews)
4. [GoToMyPC](https://www.capterra.ca/software/193062/gotomypc) — 4.8/5 (588 reviews)
5. [Iperius Remote](https://www.capterra.ca/software/219280/iperius-remote) — 4.3/5 (227 reviews)

## Reviews

### "Good Remote Access Tool for a Personal Use" — 3.0/5

> **Yurii** | *April 1, 2026* | Nonprofit Organization Management | Recommendation rating: 6.0/10
> 
> **Pros**: - Anydesk is perfect for anyone who needs remote access for a simple task and/or as a back up Remote Access Tool&#10;- It's very easy to setup and use, that even end users without any prior knowledge were able to run it&#10;- Very good for a simple customer support tasks where you need to control user's computer to show them something/install something&#10;- Has a free teer which is always a pro
> 
> **Cons**: - Main con is that functionality of this app is very limited for enterprise environment - it won't allow you to do tasks that can be done with other RAS&#10;- We had to delete Anydesk from all the systems after a cybersecurity breach in 2024 and only use it as an absolutely last resort
> 
> Overall Anydesk is a good app for a personal use. I wouldn't use it in enterprise environment. Free teer is a huge pro that helps with a lot of simple tasks

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### "Overall good product for remote access software" — 5.0/5

> **Verified Reviewer** | *February 14, 2026* | Health, Wellness & Fitness | Recommendation rating: 8.0/10
> 
> **Pros**: AnyDesk have a great user interface and feature packed remote desktop software. Experience using it for remote support and presentation has been smooth.
> 
> **Cons**: Minor technical issues that may encounter in remote sessions. The free version for personal use may be too limiting with the time limit.
> 
> Overall good and recommended for remote support, share screen, or presentation reasons. The only minor issues that doesn't impact overall experience.

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### "Fast remote access with small connection hiccups" — 4.0/5

> **Harshul** | *April 15, 2026* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: I use AnyDesk at work mostly for helping coworkers when they get stuck or when I need to access my work PC from home. The best thing for me is how fast it connects. Even when the network is not great, the screen doesn’t lag too much and I can still control the other computer smoothly. The setup is simple, I just send the code and they’re in. &#10;File transfer is quick too, so I don’t have to email stuff back and forth. It’s lightweight and doesn’t slow down the system like some other remote tools I used before.
> 
> **Cons**: Sometimes the connection drops randomly and I have to reconnect again, which gets annoying when I’m in the middle of fixing something. The mobile app works but it’s not very comfortable to control a full desktop from a phone. Also the interface looks a bit old and could be cleaner. &#10;A few times the audio forwarding didn’t work right, so I had to restart the session. Not huge problems but small things that slow me down during busy days.
> 
> Overall it’s been pretty solid for remote access and quick support tasks at work. I use it to help coworkers with software issues or to grab files from my office PC when I’m working from home. It saves me time because I don’t have to walk to someone’s desk or wait for them to explain the issue. &#10;There are small bugs here and there, but nothing that stops me from doing my job. For daily remote support it’s reliable enough and easy for non‑tech people to use.

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### "AnyDesk - review" — 5.0/5

> **Marco** | *August 22, 2024* | Transportation/Trucking/Railroad | Recommendation rating: 9.0/10
> 
> **Pros**: It has a straightforward and intuitive interface, making it easy for users. It is similar to teamviewer
> 
> **Cons**: I have no negative comment at the moment
> 
> Another alternative for remote desktop experience with its high performance and user-friendly interface. It’s effective for remote support and access

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### "Horrible customer service and support" — 1.0/5

> **Verified Reviewer** | *October 27, 2025* | Consumer Services | Recommendation rating: 0.0/10
> 
> **Pros**: Years ago they were decent. I was working remote and it connected me to my office computer when I needed it to.
> 
> **Cons**: They have terrible customer service. They don't seam to care about their customers. Also my IT guys warned me about data breaches.
> 
> AnyDesk has the worst customer service of any company I have worked with. They kept pressuring us to renew our license eventhough we were not using their system anymore. I then told their rep that we no longer needed their service and to cancle the service. Shortly after I saw they charged us for a full years renewal. It had been less than 1 month when I noticed this and sent them an email to cancle the service and refund me. They refused stating that when I asked the rep to cancle it had already been too late to cancle. They are not a reputable company to work with and I will not be recommending them to anybody in the future.

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## Links

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