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What Is Kissflow?

Kissflow is the #1 Business Process Management (BPM) Software that includes complete Process Management.

Kissflow offers a no-code builder where anyone can create an automated process, build a project board, handle a case flow, and collaborate on work topics in one intelligent and easily integrated platform.

At the same time, offers a low-code platform for developers to extend the processes to develop a
complex application.

It also offers an extensive governance console to manage all the processes, roles, automation, and integration in one place.

According to the The Forrester Wave™: Low-Code Platforms For Citizen Developers, Q1 2024.report, "Kissflow is elegant, intuitive, and process focused" and "its streamlined developer experience for process automation and workflow is superior, and new UX development tools balance flexibility and ease."

Who Uses Kissflow?

Hundreds of global and Fortune 500 brands, such as Pepsi, McDermott, Motorola Solutions, and Danone, rely on Kissflow to transform middle-office operations.

Kissflow Software - Approve Requests on the go
Kissflow Software - Change Field Permissions
Kissflow Software - Parallel Branches on Workflow
Kissflow Software - Form Builder
Kissflow Software - Track and Optimize Process Metrics

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Reviews of Kissflow

Average score

Overall
4.1
Ease of Use
4.1
Customer Service
4.0
Features
4.0
Value for Money
4.0

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Brandon
Brandon
Sales Specialist in US
Verified LinkedIn User
Hospital & Health Care, 5,001–10,000 Employees
Used the Software for: 1+ year
Reviewer Source

We improve workflows and dashboards with Kissflow

5.0 8 months ago

Comments: Its integrations provide pre-built interfaces to automate specific processes and data exchange between systems, and the workflows are incredibly easy to use, even for those without development experience.

Pros:

Kissflow has been an integral part of the operations team's workflow development for several years, serving as a connector between our various IT platforms. At first, we focused on its Workflow feature, but now we are exploring its Dashboard feature and its Application feature.

Cons:

Workflows and Boards do not have an adequate development and testing environment, which hinders the ability to implement an industrialized development process.

Zenzele
Information Systems Analyst in US
Individual & Family Services, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Great workflow management software

5.0 last year

Comments: Overall, Kissflow has been able to address our company needs and the company is constantly making improvements on the software.

Pros:

The software support is incomparable, and once the workflow processes are developed, the customer experience is pretty seamless and predictable

Cons:

Limited API support, notifications and reminders could be much better, and since it's a no-code environment, building conditions into the workflows is very time-consuming.

Jessica
Investor Relations in US
Financial Services Software, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

BPM system with lots of customization available

3.0 12 months ago

Pros:

I like that I can create the exact workflow that I need for our use case. The system can handle most requests and is extremely customizable.

Cons:

It's not as intuitive as I would like so I often need to enlist the support team, however, they are always readily available and quick to respond and help me.

Deon
Technical Buyer in South Africa
Automotive, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Kissflow for management and approval

5.0 last year

Comments: overall, i like using kiss flow it makes life much easier for me; as I said you can see excatly where the kissflow is lying and follow up on it

Pros:

Easy accessible; easy to use; set up in a way that everybody can use it

Cons:

sometimes it is very slow or we struggling to get access in to kissflow

Miguel
IT Manager in Germany
Electrical/Electronic Manufacturing, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

This software is very useful for our company

4.0 last year

Comments: In general i am very happy with kissflow

Pros:

Easy to implement new processes Now is more easy prepare new workflows and we can automatize more process

Cons:

the link with sharepoint or the backup users is necessary for us We need a better interface in the mobiles, specially with the text fields

Christal
Accounting Clerk in US
Real Estate, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Kissflow Review

5.0 last year

Comments: It is very easy to learn and very customizable to your specific needs.

Pros:

I love the customizable checklist and other options for our company.

Cons:

I haven't found any yet. We have been using it for about a year.

Thanwa
Jr. Project Manager in Thailand
Retail, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

From 3+ years of using kissflow, It is a great platform that could still be improved.

3.0 12 months ago

Pros:

Ease of implementing new business workflow

Cons:

The permission feature is not ideal and not practically viable. Customer support does not know much about Kissflow's features and limitations.

Yolle
Administration in Philippines
Real Estate, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

It's a 9 out of 10 for me

5.0 12 months ago

Comments: It is an 8 for now, for the dashboard not properly displayed on our screens

Pros:

Makes task delegation easier, helps manage/track tasks.

Cons:

It is somehow glitchy at times and right now we can't see the dashboard

Feros khan
Group IT Development Manager in Saudi Arabia
Automotive, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Workflow Automator

4.0 11 months ago

Comments: Overall kissflow is very useful for our organization

Pros:

Wokflow creation is very easy in kissflow and duplication of process also very helpful

Blaise
Administration officer in South Africa
Financial Services Software, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Kissflow review

4.0 last year

Pros:

the Kissflow has an Easy interface easy to use

Cons:

the kissflow product lacks some of the basic functionalities

Dillan
Deputy Recorder in US
Writing & Editing, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Kissflow Review

4.0 last year

Comments: Good overall, its been a helpful tool too use.

Pros:

It works great for automating and digitizing many different kinds of work flows. Its also very customizable and helpful with a diverse range of tasks and needs.

Cons:

The search function doesn't seem to work very well when trying to search specific documents within flows. It doesn't seem to find the documents very well unless searched or typed a specific way. The search range needs to be a lot broader.

Mohammad
Finance Director in Saudi Arabia
Consumer Goods, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Great but there are places for enhancement

5.0 last year

Pros:

Porcess automation Approvals Notifications Documents upload

Cons:

No. of users limitation Price increase of monthly subscription Limitation of forms design Can't share reports via links No tools specific to link Dynamics aX 2012 ERP Or to link menaItech (a leading HR software in the middleeast) for IT amateurs. Native English speaker in the team would make the software look more international.

Harry
FInance Manager in Australia
Glass, Ceramics & Concrete, 201–500 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Great workflow solution

5.0 last year

Pros:

Kissflow has a few key advantages. The first is user friendliness which helps to take the system to various levels of stakeholders. Also, Kisflow is easy to customize according to the business requirement which saves a lot of money spent on developers

Cons:

Sometimes Kissflow is a bit complicated to introduce formulas and field restrictions.

MOHAMMAD
cycle management coordinator in Kuwait
Design, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Title your review

5.0 12 months ago

Pros:

the edit is flexible and easy to use the kissflow

Cons:

What did you like least about Kissflow?s

Pongpan
IT manager in India
Chemicals, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

User friendly tool

5.0 12 months ago

Pros:

Kissflow has revolutionized the way I develop and manage tasks. With its user-friendly interface, I can easily assign tasks to each party, without any need for coding. additionally, Kissflow offers top-notch functionality for access control and field obscuring. Overall, Kissflow is a game changer for anyone looking to streamline their workflow.

Cons:

I would recommend creating or initiating a new document without logging into Kissflow, without the need for a license.

karl
Video Editor in US
Media Production, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Video Editor

4.0 last year

Pros:

I like that they added a filter feature so you can keep your tasks organized by the current day.

Cons:

The browser notifications do not work. I have to refresh the page to see new tasks. I have to rely on my email to know when a new task came in.

Lizzy
Director of Planner Support in US
Financial Services Software, 201–500 Employees
Used the Software for: 1-5 months
Reviewer Source

A simple to use system that offers complex solutions

5.0 last year

Pros:

I enjoy that kissflow has been very easy to adopt for myself, my team and those viewing our forms. We have been able to create processes that have amplified our productivity and access data we've never had before.

Cons:

I don't know enough about it yet! Kissflow has numerous capabilities and in my time so far I think I've only scratched the surface. I'd love more guidance on how to use it to it's fullest.

Keith
Specialist in Singapore
Logistics & Supply Chain, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

My experience with KF

4.0 12 months ago

Comments: Always supportive, it is flexible enough to cope with the changes in your work require

Pros:

Customization and Good support, especially the live support,

Cons:

At times the integrations we are making down may affects the integrations earlier made without us knowing

RojaSundharam
Solution manager in India
Education Management, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Versatile project manager

4.0 11 months ago

Pros:

Ther user interface is an amazing performance.workflow management is very easy.no code platform.

Cons:

No issues still I don't have with kissflow.

Jose Maria
FP and A Manager in Spain
Tobacco, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Value for money

4.0 last year

Pros:

Easy to use and clear information about tracking progress

Cons:

Not so easy to mofify as we would like it

Prasad
Senior Project Engineer in Switzerland
Information Technology & Services, 10,000+ Employees
Used the Software for: 1-5 months
Reviewer Source

Kissflow is a good tool for business process automation and tasks management

5.0 2 years ago

Comments: Experience was good, in fact it was flawless.

Pros:

Ease of task assignment and tracking and compliance tracking.

Cons:

Needs bit of time to get used to the UI, otherwise it is an awesome platform for business use.

Verified Reviewer
Verified LinkedIn User
Outsourcing/Offshoring, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

Breakthrough time consuming traditional workplace practices.

5.0 4 years ago

Comments: KissFlow is the perfect tool for bridging the workflow gaps between various functions in the company. Our lead time has been reduced and helped our internal team members increase their overall productivity by spending on high impacting tasks instead of working on manual data entry which is time consuming.

Pros:

The product support personnel has been very helpful and always available when needed to help us fix a problem in the back end.

Cons:

The transition from the Old KissFlow to the New Version should have done differently one step at a time. We found out that there are a few fields that have been changed or no longer supported in the new version which is causing a setback, particularly in our Operations. Luckily, KissFlow support personnel has always been there to help and guide us with getting back on track.

Xorla
Director, Research & Innovation in Ghana
Information Technology & Services, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Customize project systems and workflows to suit every need

5.0 3 years ago

Comments: KIssflow’s multipurpose functionality provides a unique broad spectrum solution for a wide variety of project needs. We have used it to build forms for progress tracking, task assignment, MVP development for field testing, etc. And with its great user interphase, there is little to complain about.

Pros:

Kissflow is one of the most multipurpose software tools I have ever used. Allowing us to easily build out newly proposed features as stand-alone programs for easier field testing and data management to fully assess them before incorporating them into the structure of the bigger product or project.

Cons:

Reporting and insights analytics are much harder to manage for bigger forms with much heavier and diverse datasets.

Al
Director in UK
Electrical/Electronic Manufacturing, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

It was great. Then they made a new version and "migrated" us...

2.0 4 years ago

Comments: Seriously regretting spending the investment in this system. Unfortunately we are now stuck with it while I plan an exit strategy. At least with their new pricing model the other options are actually now quite competitive. Do yourself a favor and go with something more established with long term stability.

Pros:

It was a great tool. We built our entire set of business process controls using it. There was a steep learning curve and a few limitations that we had to work round but over all it worked.

Cons:

We came to rely on this software and then were forced to move to the new version. Massive price increase. Migration was a disaster. The process was slapped together and not a single workflow actually worked afterwards. It has taken me a month of painstakingly testing every field and formula and fixing almost every single one to get it working again. I have ended up fixing almost everything myself as the "migration specialist" seems to think that the way to fix an error in a workflow is to simply delete the formula causing it... no more errors. no more actions either.

Idrissa
Manager in Burkina Faso
Public Relations & Communications, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Kissflow

5.0 2 years ago

Pros:

With this software I can easily which of my projects is active which is in agreement and which is finished it's easy to use and saves you a lot of time

Cons:

Some features lack improvement and it's not interesting