--- description: Learn more about Kangaroo pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Kangaroo Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Customer Loyalty Software](/directory/10031/customer-loyalty/software) > [Kangaroo](/software/149363/kangaroo-rewards) # Kangaroo Canonical: https://www.capterra.ca/software/149363/kangaroo-rewards Page: 1 / 12\ Next: [Next page](https://www.capterra.ca/software/149363/kangaroo-rewards?page=2) > All the tools you need to grow your business through customer loyalty — attract, retain, and engage, all within Kangaroo. > > Verdict: Rated **4.9/5** by 260 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Kangaroo? Kangaroo is a globally recognized rewards platform to help build brand loyalty. Perfect for: eCommerce, brick \& mortar, omnichannel businesses, multi-location, and enterprise businesses. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 260 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support Software | 4.9/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Kangaroo Rewards - **Location**: Montreal, Canada - **Founded**: 2013 ## Commercial Context - **Starting Price**: US$79.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Try Kangaroo for free\! 30-Day Free Trial of the Ultimate Loyalty Program. Book a demo today\! - Core: $79/month - Plus: $199/month - Elite: $399/month - For Enterprise, please contact sales - For API Access, please contact sales - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Chinese, Dutch, English, French, German, Italian, Portuguese, Spanish, Traditional Chinese - **Available Countries**: Antigua and Barbuda, Argentina, Australia, Bahamas, Bahrain, Barbados, Belgium, Brazil, Canada, Chile, China, Colombia, Costa Rica, Croatia, Cyprus, Denmark, Dominican Republic, Ecuador, Egypt, Finland and 37 more ## Features - Activity Dashboard - Alerts/Notifications - Automated Scheduling - Awards Management - CRM Software - Campaign Management Software - Campaign Planning - Campaign Scheduling - Contact Management Software - Contest Management - Conversion Tracking - Customer Activity Tracking - Customer Database - Customer Experience Management - Customizable Templates - Dashboard Software - Data Visualization Software - Email Management Software - Email Marketing Software - Engagement Tracking - Feedback Management - For Small Businesses - Incentive Management - Loyalty Cards - Loyalty Program - Mass Texting - Membership Management Software - Mobile Coupons - Multi-Channel Communication - Multi-Channel Data Collection - Multi-Channel Marketing - Multi-Language - NPS Survey Structure - Negative Feedback Management - Performance Metrics - Promotions Management - ROI Tracking - Referral Tracking - Reporting & Statistics - Reporting/Analytics - Rewards Management - Scheduled Messaging - Social Media Integration - Social Promotion - Survey/Poll Management - Surveys & Feedback - Template Management - Text Analysis Software - Third-Party Integrations - Visual Analytics ... and 6 more features ## Integrations (12 total) - Adobe Commerce - Amazon API Gateway - BigCommerce - Constant Contact - Gorgias - Judge.me - Klaviyo - Lightspeed Retail - Magento 2 Grouped Promotions - Pepperi - Shopify - WooCommerce ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Customer Loyalty Software](https://www.capterra.ca/directory/10031/customer-loyalty/software) ## Related Categories - [Customer Loyalty Software](https://www.capterra.ca/directory/10031/customer-loyalty/software) - [Customer Engagement Software](https://www.capterra.ca/directory/30906/customer-engagement/software) - [Customer Experience Software](https://www.capterra.ca/directory/30671/customer-experience/software) - [Gamification Software](https://www.capterra.ca/directory/30911/gamification/software) - [Customer Reference Management Software](https://www.capterra.ca/directory/30679/customer-reference-management/software) ## Alternatives 1. [Smile.io](https://www.capterra.ca/software/169446/smile-io) — 4.9/5 (67 reviews) 2. [Referrizer](https://www.capterra.ca/software/144990/referral-marketing-automation) — 4.8/5 (197 reviews) 3. [Tremendous](https://www.capterra.ca/software/197141/tremendous-rewards) — 4.8/5 (550 reviews) 4. [Tango](https://www.capterra.ca/software/146809/e-gift-card-rewards-and-incentives) — 4.8/5 (535 reviews) 5. [Trustpilot](https://www.capterra.ca/software/169618/trustpilot) — 4.5/5 (1207 reviews) ## Reviews ### "Great customer retention tool" — 5.0/5 > **Dilly** | *September 18, 2026* | Retail | Recommendation rating: 9.0/10 > > **Pros**: Customer Support is fantastic, app works well and has many features that you can use to incentivize purchases from customers > > **Cons**: some learning curve but easily managable and will work with you to create the dev changes that you need > > Great overall experience, customer service is fantastic, whenever there is an isssue their team works timely to help me solve and create a resolution. ----- ### "Excellent Customer Service" — 5.0/5 > **Janice** | *March 24, 2025* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: Customer service is terrific. I am able to get the help I need, and \[sensitive content hidden\] is very patient with the many questions we have. The explanations are thorough and easy to follow. The program has a lot of features and is valuable for any business. It is a powerful way to engage with our customers. > > **Cons**: I struggled a little bit when using my template. However, after the initial time, it has worked for me. I like that it also conects to Mailchimp and I imported a template from there, very helpful. > > A key factor for us is the way that Kangaroo integrates with Lightspeed. Other programs said that they had a work around (not really, really messy). If using Lightspeed, this it is crucial that there is a smooth integration. Kangaroo works well. Another factor, is that \[sensitive content hidden\] has coordinated training for people in different provinces. ----- ### "Outstanding Service and Super Responsive Support\!" — 5.0/5 > **Mélina** | *September 17, 2025* | Luxury Goods & Jewelry | Recommendation rating: 7.0/10 > > **Pros**: The team is dedicated, supportive, and approachable, making every part of the experience smooth and reassuring. > > **Cons**: We haven’t launched yet, so it’s hard to say... We can’t really point out any negatives at this stage. > > The service is outstanding — very responsive and always willing to go the extra mile to help. Truly impressed with how quickly they react and how dedicated they are to supporting their users. ----- ### "Excellent onboarding and confident knowledgeable support" — 5.0/5 > **Dave** | *April 8, 2026* | Music | Recommendation rating: 10.0/10 > > **Pros**: Easy set up with assistance from \[sensitive content hidden\] takes all the guesswork out of the process. I feel like the support is designed to help you succeed > > **Cons**: not a con but scheduling install is just something a little unusual in a plug and play world but a time saver in the end. > > Great before sale service to onboarding was smooth and error free. Scheduling install is just something a little unusual in a plug and play world but a time saver in the end. ----- ### "Excellent Customer Service \[sensitive content hidden\]" — 5.0/5 > **Tammy** | *April 29, 2025* | Retail | Recommendation rating: 10.0/10 > > **Pros**: Great product our customers love playing the "spin to win" to win discounts, extra bonus points or a $1 pre roll. The app is easy to set up and the customer service is fantastic with Kangaroo. My rep \[sensitive content hidden\] did zoom calls to get me set up and checks in regularly to make sure I am not experiencing any problems and answers any questions I have promptly. > > **Cons**: Can't really think of anything other than I wish it was less money. > > Excellent, easy to sign up and get started and no problems with the app. It is hard to find consistent great customer service with companies...but Kangaroo has had consistent customer service. Your not just a number, sign you up and forget about you, \[sensitive content hidden\] makes sure I am looked after. ----- Page: 1 / 12\ Next: [Next page](https://www.capterra.ca/software/149363/kangaroo-rewards?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/149363/kangaroo-rewards) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data