--- description: Learn more about Kangaroo pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Kangaroo Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Customer Loyalty Software](/directory/10031/customer-loyalty/software) > [Kangaroo](/software/149363/kangaroo-rewards) # Kangaroo Canonical: https://www.capterra.ca/software/149363/kangaroo-rewards Page: 1 / 11\ Next: [Next page](https://www.capterra.ca/software/149363/kangaroo-rewards?page=2) > All the tools you need to grow your business through customer loyalty — attract, retain, and engage, all within Kangaroo. > > Verdict: Rated **4.9/5** by 250 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Kangaroo? Kangaroo is a globally recognized rewards platform to help build brand loyalty. Perfect for: eCommerce, brick \& mortar, omnichannel businesses, multi-location, and enterprise businesses. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 250 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support Software | 4.9/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Kangaroo Rewards - **Location**: Montreal, Canada - **Founded**: 2013 ## Commercial Context - **Starting Price**: US$79.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Try Kangaroo for free\! 30-Day Free Trial of the Ultimate Loyalty Program. Book a demo today\! - Core: $79/month - Plus: $199/month - Elite: $399/month - For Enterprise, please contact sales - For API Access, please contact sales - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Chinese, Dutch, English, French, German, Italian, Portuguese, Spanish, Traditional Chinese - **Available Countries**: Antigua and Barbuda, Argentina, Australia, Bahamas, Bahrain, Barbados, Belgium, Brazil, Canada, Chile, China, Colombia, Costa Rica, Croatia, Cyprus, Denmark, Dominican Republic, Ecuador, Egypt, Finland and 37 more ## Features - Activity Dashboard - Alerts/Notifications - Automated Scheduling - Awards Management - CRM Software - Campaign Management Software - Campaign Planning - Campaign Scheduling - Contact Management Software - Contest Management - Conversion Tracking - Customer Activity Tracking - Customer Database - Customer Experience Management - Customer Segmentation - Customizable Templates - Dashboard Software - Data Visualization Software - Email Management Software - Email Marketing Software - Engagement Tracking - Feedback Management - For Small Businesses - Incentive Management - Loyalty Cards - Mass Texting - Membership Management Software - Mobile Coupons - Multi-Channel Communication - Multi-Channel Data Collection - Multi-Channel Marketing - Multi-Language - NPS Survey Structure - Negative Feedback Management - Performance Metrics - Promotions Management - ROI Tracking - Referral Tracking - Reporting & Statistics - Reporting/Analytics - Rewards Management - Scheduled Messaging - Social Media Integration - Social Promotion - Survey/Poll Management - Surveys & Feedback - Template Management - Text Analysis Software - Third-Party Integrations - Visual Analytics ... and 6 more features ## Integrations (14 total) - Adobe Commerce - Amazon API Gateway - BigCommerce - Constant Contact - Gorgias - Judge.me - Klaviyo - Lightspeed Retail - Magento 2 Grouped Promotions - Mailchimp - Pepperi - Shopify - WooCommerce - eCommerce Software ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Customer Loyalty Software](https://www.capterra.ca/directory/10031/customer-loyalty/software) ## Related Categories - [Customer Loyalty Software](https://www.capterra.ca/directory/10031/customer-loyalty/software) - [Customer Engagement Software](https://www.capterra.ca/directory/30906/customer-engagement/software) - [Customer Experience Software](https://www.capterra.ca/directory/30671/customer-experience/software) - [Gamification Software](https://www.capterra.ca/directory/30911/gamification/software) - [Customer Reference Management Software](https://www.capterra.ca/directory/30679/customer-reference-management/software) ## Alternatives 1. [Smile.io](https://www.capterra.ca/software/169446/smile-io) — 4.9/5 (67 reviews) 2. [Referrizer](https://www.capterra.ca/software/144990/referral-marketing-automation) — 4.8/5 (197 reviews) 3. [Tremendous](https://www.capterra.ca/software/197141/tremendous-rewards) — 4.8/5 (485 reviews) 4. [Tango](https://www.capterra.ca/software/146809/e-gift-card-rewards-and-incentives) — 4.8/5 (526 reviews) 5. [Trustpilot](https://www.capterra.ca/software/169618/trustpilot) — 4.5/5 (1205 reviews) ## Reviews ### "Excellent onboarding and confident knowledgeable support" — 5.0/5 > **Dave** | *April 8, 2026* | Music | Recommendation rating: 10.0/10 > > **Pros**: Easy set up with assistance from \[sensitive content hidden\] takes all the guesswork out of the process. I feel like the support is designed to help you succeed > > **Cons**: not a con but scheduling install is just something a little unusual in a plug and play world but a time saver in the end. > > Great before sale service to onboarding was smooth and error free. Scheduling install is just something a little unusual in a plug and play world but a time saver in the end. ----- ### "Excellent Customer Service" — 5.0/5 > **Janice** | *March 24, 2025* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: Customer service is terrific. I am able to get the help I need, and \[sensitive content hidden\] is very patient with the many questions we have. The explanations are thorough and easy to follow. The program has a lot of features and is valuable for any business. It is a powerful way to engage with our customers. > > **Cons**: I struggled a little bit when using my template. However, after the initial time, it has worked for me. I like that it also conects to Mailchimp and I imported a template from there, very helpful. > > A key factor for us is the way that Kangaroo integrates with Lightspeed. Other programs said that they had a work around (not really, really messy). If using Lightspeed, this it is crucial that there is a smooth integration. Kangaroo works well. Another factor, is that \[sensitive content hidden\] has coordinated training for people in different provinces. ----- ### "Excellent Service" — 5.0/5 > **Dana** | *April 24, 2025* | Retail | Recommendation rating: 10.0/10 > > **Pros**: \[sensitive content hidden\] was very easy to deal with, and answered all my questions. This program works well and would recommend it \! > > **Cons**: I really do not have any cons to list at this time. The entire experience has been good for us and our business needs. > > My overall experience has been good. Excellent customer service which is important. They know the product they are selling. ----- ### "Excellent Support and Customization Experience" — 5.0/5 > **Mike** | *November 3, 2025* | Health, Wellness & Fitness | Recommendation rating: 9.0/10 > > **Pros**: Outstanding support team. responsive, patient, and genuinely committed to helping with the onboarding process. The platform includes several creative loyalty tools that our customers really appreciate. > > **Cons**: We’re still fairly new to the system, so I haven’t come across any major drawbacks yet. So far, everything has been running smoothly without any issues. > > All team members at Kangaroo have been incredibly supportive throughout our experience. Whenever I reach out through email, they’re quick to offer a call instead, which shows real dedication. Their attention to detail and willingness to tailor the platform to our needs really stand out. Thank You\! ----- ### "Thank you\!" — 5.0/5 > **laura** | *August 8, 2025* | Cosmetics | Recommendation rating: 8.0/10 > > **Pros**: great support especially from \[sensitive content hidden\], she's made it very user friendly, she's been available for any and all questions > > **Cons**: an online learning platform with how to's for all the things in kangaroo, like marketing campaigns, offers, etc. print outs with easy to follow instructions for staff training > > its been wonderful, and again huge thank you to \[sensitive content hidden\] for holding our hands through onboarding and go live. she's great\! ----- Page: 1 / 11\ Next: [Next page](https://www.capterra.ca/software/149363/kangaroo-rewards?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/149363/kangaroo-rewards) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data