--- description: Learn more about iAdvize pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: iAdvize Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [iAdvize](/software/149186/iadvize) # iAdvize Canonical: https://www.capterra.ca/software/149186/iadvize Page: 1 / 2\ Next: [Next page](https://www.capterra.ca/software/149186/iadvize?page=2) > iAdvize Copilot™, the generative AI shopping assistant that helps retailers provide personalized e-commerce experiences. > > Verdict: Rated **4.2/5** by 21 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses iAdvize? B2C e-commerce companies in the US, France, and DACH with $5M-100M+ in revenue, looking to achieve conversion rates up to 24% and leverage automation to deflect up to 75% of help desk tickets. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 21 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support Software | 4.3/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: iAdvize - **Founded**: 2010 ## Commercial Context - **Starting Price**: US$290.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Powerful AI shopping assistant. Simple pricing. Choose the plan that fits your business and convert 10x more. - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, Czech, Danish, Dutch, English, French, German, Hungarian, Italian, Korean, Norwegian, Portuguese, Spanish, Swedish, Ukrainian - **Available Countries**: Canada, France, Germany, United Kingdom, United States ## Features - Audience Targeting - Autoresponders - Chatbot Software - Customer Support Software - Customizable Branding - Geotargeting - Human Handover - Lead Distribution - Lead Qualification - Live Chat Software - Mobile Access - Multi-Channel Communication - Proactive Chat - Real-time Consumer-facing Chat - Reporting/Analytics - Third-Party Integrations - Transcripts/Chat History - Transfers/Routing ## Integrations (2 total) - Google Analytics 360 - Salesforce Service Cloud ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - 24/7 (Live rep) - Chat ## Category - [Live Chat Software](https://www.capterra.ca/directory/30797/live-chat/software) ## Related Categories - [Live Chat Software](https://www.capterra.ca/directory/30797/live-chat/software) - [eCommerce Platforms](https://www.capterra.ca/directory/3/ecommerce/software) - [Customer Engagement Software](https://www.capterra.ca/directory/30906/customer-engagement/software) - [Chatbot Software](https://www.capterra.ca/directory/32448/chatbot/software) - [Virtual Assistant Software](https://www.capterra.ca/directory/33535/virtual-assistant/software) ## Alternatives 1. [Chatbase](https://www.capterra.ca/software/1053300/chatbase) — 4.3/5 (73 reviews) 2. [Tidio](https://www.capterra.ca/software/144040/tidio-chat) — 4.7/5 (590 reviews) 3. [ChatGPT](https://www.capterra.ca/software/1049484/chatgpt) — 4.4/5 (336 reviews) 4. [Botsonic](https://www.capterra.ca/software/1061327/botsonic) — 4.8/5 (79 reviews) 5. [Wati](https://www.capterra.ca/software/204314/wati) — 4.6/5 (202 reviews) ## Reviews ### "Seamless Experience with Exceptional Support" — 5.0/5 > **Rafal** | *March 6, 2025* | Retail | Recommendation rating: 10.0/10 > > **Pros**: iAdvize is incredibly easy to use and delivers great performance. The onboarding support is excellent, making setup smooth, and their ongoing support is truly best-in-class. > > **Cons**: Some integrations don’t function as seamlessly as expected, which can require additional troubleshooting. > > My experience with iAdvize has been overwhelmingly positive. The platform is user-friendly and efficient, and the level of support provided—both during onboarding and ongoing use—sets it apart. While certain integrations could be improved, the overall value and performance make iAdvize a strong choice. ----- ### "Iadvize service review" — 5.0/5 > **aria** | *March 18, 2025* | Consumer Goods | Recommendation rating: 10.0/10 > > **Pros**: The service/product is incredibly effective and easy to use, making it a seamless addition to our workflow. What truly stands out, though, is the dedication of their team. They worked diligently with us to identify any kinks and ensure everything was perfectly streamlined to meet our specific needs. It’s rare to find a service that not only delivers on its promises but also provides such personalized support. > > **Cons**: At this point, I have no cons to mention. ----- ### "Perfect for small teams\!" — 5.0/5 > **Katie** | *November 26, 2024* | Medical Devices | Recommendation rating: 10.0/10 > > **Pros**: I love how iAdvize has significantly boosted our team's productivity by taking care of routine tasks and being available 24/7. The chatbot feels like having extra teammates on board for our small team\! > > **Cons**: The customer’s limited industry knowledge made addressing complex questions more challenging, but we quickly resolved everything\! > > A huge shout-out to our dedicated support team. They have guided us through the process with patience and extreme attention to detail. ----- ### "Fantastic Service and Product" — 5.0/5 > **Amy** | *June 18, 2025* | Import & Export | Recommendation rating: 10.0/10 > > **Pros**: The team at iAdvize takes the time to understand your business. They're invaluable when issues arise. They have gone above and beyond to ensure the generative AI bot is working at the highest level. > > **Cons**: I wish their product line extended to full website search. I'm so confident of their capabilities, I'd love to see what they could do in that area. ----- ### "One of the few good agencies" — 5.0/5 > **Jennifer** | *May 16, 2025* | Food & Beverages | Recommendation rating: 10.0/10 > > **Pros**: We are very pleased with the service provided by iAdvize. In an ocean of unresponsive service providers once a contract has been signed, these guys demonstrate what quality service and responsiveness should look like\! On top of that are conversion rates have more than tripled with our initial experience with the chat box. We are looking forward to more of what this system will do once it has more proliferation on our website. I highly recommend both the people behind this and the AI technology\! > > **Cons**: Probably the only thing I would say that I like least is that it isn't free\! That said it's a very fair fee for the service and quality care we're getting\! > > The team of people were working with have shown up consistently, done what they said they were going to do, and are entirely responsive which means a lot in this day and age of companies that make it challenging to talk to human being. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.ca/software/149186/iadvize?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/149186/iadvize) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Structured Data