What Is Automox?

Cloud-native and globally available, Automox enforces OS & third-party patch management, security configurations, and custom scripting across Windows, Mac, and Linux from a single intuitive console. IT and SecOps can quickly gain control and share visibility of on-prem, remote and virtual endpoints without the need to deploy costly infrastructure.

Who Uses Automox?

We serve IT and security teams of any size providing access to enterprise grade patching, software deployment, and configuration control through a centralized cloud console.

Where can Automox be deployed?

Cloud-based
On-premise

About the vendor

  • Automox
  • Founded in 2015

Automox support

  • Phone Support
  • Chat

Countries available

Canada, United States

Languages

English

Automox pricing

Starting Price:

Not provided by vendor
  • Yes, has free trial
  • Yes, has free version

Automox has a free version and offers a free trial.

Pricing plans get a free trial

About the vendor

  • Automox
  • Founded in 2015

Automox support

  • Phone Support
  • Chat

Countries available

Canada, United States

Languages

English

Automox videos and images

Automox Software - Automox Dashboard
Automox Software - System Management Page
Automox Software - Reporting
Automox Software - Automox Agent
Automox Software - Groups & Policies
View 6 more
Automox video
Automox Software - Automox Dashboard
Automox Software - System Management Page
Automox Software - Reporting
Automox Software - Automox Agent
Automox Software - Groups & Policies

Features of Automox

  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Application Security
  • Automatic Patch Deployment
  • Automatic Scans
  • Compliance Management
  • Compliance Tracking
  • Configuration Management
  • Customization
  • Dashboard Software
  • Data Security
  • Device Management
  • Endpoint Management
  • IT Asset Management Software
  • Inventory Management Software
  • Maintenance Scheduling
  • Network Wide Management
  • Patch Management Software
  • Policy Management Software
  • Prioritization
  • Real Time Monitoring
  • Remediation Management
  • Remote Access/Control
  • Remote Monitoring & Management
  • Reporting/Analytics
  • Risk Management Software
  • Self Service Portal
  • Third Party Integrations
  • Threat Intelligence
  • Vulnerability Assessment
  • Vulnerability Protection
  • Vulnerability Scanning
  • Workflow Management Software

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Patch Manager Plus is an automated patch management software to patch Windows, Mac, Linux updates and 300+ third-party applications. Learn more about ManageEngine Patch Manager Plus
NinjaOne (formerly NinjaRMM) is the easiest, all-in-one IT management solution that MSPs and IT professionals love. Learn more about NinjaOne

Reviews of Automox

Average score

Overall
4.7
Ease of Use
4.8
Customer Service
4.8
Features
4.5
Value for Money
4.8

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
80%
4
16%
3
2%
2
2%
Nathan
Nathan
Sr. Network Security Engineer in US
Verified LinkedIn User
Insurance Software, 501-1,000 Employees
Used the Software for: 1-5 months
Reviewer Source

Finally a software deployment tool that just works

5.0 3 years ago

Comments: We had a very successful POC which showed how much time we would be saving using their platform.
Automox can automatically deploy patches endpoints need for OS or third-party applications.
I'm also very excited about the features they will be adding to their platform.

Pros:

I love how responsive the product is for being agent-based. Multi-platform support makes it easy to use one product for your patching and software deployment needs. Automatic scanning which uncovers which patches are needed for installed applications/OS. Their live dashboard makes it easy to determine the level of compliance. Their built-in live chat makes it easy to connect with Support to resolve issues.

Cons:

Their current reporting makes for troubleshooting deployment issues difficult sometimes but their support is top-notch and I've been told this is being addressed as is on their roadmap.

Automox Response

3 years ago

Thanks for the great review, Nathan! We're glad to hear you're having a great experience with Automox. Reporting updates are absolutely on the roadmap. Stay tuned for exciting reporting updates coming soon!

Chris
Head of IT in UK
Telecommunications, 201-500 Employees
Used the Software for: 1+ year
Reviewer Source

Excellent patch management tool, that needs better dashboards and integrations.

5.0 last year

Comments: It's been a blessing, especially now all our workers are allowed to work remotely as much as they like. Without it, we'd have a real problem managing patches and enforcing certain system settings that used to require a VPN connection (sometimes rarely connected) or being in the office.

Pros:

It's really easy to use and configure, which is great when you're a small team with a limited budget, but the thing I love most is that it's cross-platform, so we don't need 3 or 4 tools, scripts, or manual updates to manage all different Operating Systems and applications we use.

Cons:

The dashboard is, well, pretty ugly, and doesn't really offer any customisation. I'd love to see UI update and custom charts based off search criteria.

Alternatives Considered: Jamf Pro and System Center

Reasons for Switching to Automox: Cost and ease of use. It needed to be manageable internally without requiring a load of consultancy to set up and keep going.

COURTNEY
IT Manager in US
Government Relations, 201-500 Employees
Used the Software for: 1+ year
Reviewer Source

Tickets will go unanswered

3.0 2 years ago

Comments: The tool was great at first but when we tried to patch devices we kept having errors. The help desk takes weeks to respond and they can't seem to get issues resolved. There's too much back and forth and issues not getting fixed.

Pros:

The dashboard is nice and allows a user to see what devices need to be patched.

Cons:

The Help desk is hard to get in touch with. The help desk takes a long time to respond to issues. They need to manage a better help desk. Tickets go unresolved for weeks or months and devices can't be patched.

Mike
IT Director in US
Education Management, 51-200 Employees
Used the Software for: 6-12 months
Reviewer Source

Automox

5.0 3 years ago

Comments: Outstanding. Product has done exactly what is advertised (patch management) at a fair price. Support has also been great for the few times I had needed to reach out. They stayed on top of the ticket until it was resolved.

Pros:

As a very small department with hundreds of computers with various software packages installed, I needed a way to top-down see the patch cadence. Automox was quick to deploy and quick to start getting results that I could take action on.

Cons:

The core patch anagement features are great, but since there's an agent there may be some additional capability that could be added: Send message to user, shutdown computer, uninstall software, etc.

Alternatives Considered: Kaseya VSA

Reasons for Switching to Automox: Price and demo trial period felt closer to what I was looking for.

Automox Response

3 years ago

Thanks for the review Mike! We do actually have the ability to do the things you listed in the Cons section using the Worklets feature. Check out the Worklets category on our community where we have Worklets to send messages, shut down computers and remove unwanted software. If you need help getting a Worklet written to accomplish a task, please reach out to us and we're happy to help.

John
AVP, Information Systems in US
Insurance Software, 201-500 Employees
Used the Software for: 1-5 months
Reviewer Source

Streamlining and simplifying our patching strategy in a "Do More with Less" world.

5.0 3 years ago

Comments: Automox has significantly reduced our time it takes to patch our systems. We also are patching additional risks that were difficult to cover with other products. The result: A better security position for the company based on the risk reports we present to our executive leadership and risk committees.

Pros:

This product is easy to configure, distribute, and use. It has cut down our patching cycle significantly, plus it doesn't require babysitting like many other solutions on the market. The biggest "like" though is that it has significantly reduced the risk of our company based on the reports we run from our vulnerability scanning.

Cons:

UI continues to need some improvement; however, they do publish updates regularly.

Alternatives Considered: Ivanti Patch

Reasons for Choosing Automox: We still use PDQ for system configuration management which it absolutely shines at, but it is lacking on patch management and execution. We are still avid PDQ users in that CM space.

Switched From: PDQ Deploy

Reasons for Switching to Automox: We were also using Ivanti at the time to some degree, but the product is a bit of a train wreck as it is similar to a teenager's room. It gets out of control and is difficult to manage. It is also very resource heavy. I only have so many personnel resources I can use, so we needed a solution that was easy to implement and use.

Automox Response

3 years ago

Thanks for the great review, John! Time to patch is a critical metric we believe more organizations need to understand and act on to ensure they're reducing security gaps. We agree that the UI needs some attention, and we've been actively working on some pretty cool updates. Stay tuned!