What Is Box?

Your business runs on content, and it’s time you put it to work. Sales contracts, product specs, marketing assets and videos — files like these are at the heart of your processes, no matter your industry. With the Box Content Cloud, you get a single, secure, easy-to-use platform built for the entire content lifecycle, from file creation and sharing, to editing, signature, and retention. Trusted by 100K+ leading organizations, Box has been named a Leader by all major industry analyst firms.

Who Uses Box?

Box provides workplace solutions for every industry and business size, from SMBs to global enterprises.

Box video
Box Software - In the Content Cloud, you get a single, secure, easy-to-use platform built for the entire content lifecycle, from file creation and sharing, to editing, signature, and retention. Box Software - Keep your files safe with cloud-native security and compliance capabilities like granular access controls, watermarking, and classification. Stay proactive with Box Shield’s machine learning and the ability to set policies that detect threats. Box Software - Power secure collaboration from anywhere with a central workspace to edit, review, and assign tasks. Box Software - Integrate your tech stack across popular, best-of-breed apps. Box Software - Get e-signatures right where your content lives in Box. Power a simple, seamless signing experience for critical business documents like sales contracts and offer letters.

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Reviews of Box

Average score

Overall
4.4
Ease of Use
4.4
Customer Service
4.2
Features
4.3
Value for Money
4.3

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Freya
Freya
Content Marketing Manager in France
Verified LinkedIn User
Computer Software, 51-200 Employees
Used the Software for: 2+ years
Reviewer Source

Great for document storage on a budget

5.0 2 months ago New

Pros:

I've used the free version of Box for a non-profit I was involved in for several years. We switched from DropBox because of space limitations with the latter (we would have had to have paid for an upgrade and as a non-profit, that wasn't possible). I find Box easier to use, too.

Cons:

there's not really anything I don't like about it

Jill
Treasury & Shared Services Manager in US
Construction, 1,001-5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Box is serving as our One Source for all Collaborative Work

5.0 2 months ago New

Comments: Box has been a positive and timely addition to the tools we use. We moved to Box just prior to the pandemic and it has become a staple for our now hybrid workteams.

Pros:

Documents are easily stored and shared through our disbursed team. Having Box eliminates the need to keep local copies of important documents and allow for better control of versions. We have moved all of our Work Instructions and forms to Box for use within our Finance Team and for use by all company members. You can restrict access to ensure only those who need access can have it.

Cons:

One thing it took us a while to get the hang of, is locking a shared document while we are updating it. If you don't lock the document, multiple people can access it and update it at the same time. Only upon saving would the team members learn that that we now have multiple copies of the same document and that none of them would be accurate.

Jerry
Attorney in US
Law Practice, Self Employed
Used the Software for: 1-5 months
Reviewer Source
Source: SoftwareAdvice

Beware small print. Misleading site as to costs and # of users.

1.0 2 months ago

Pros:

Was looking for alternative to Dropbox. Dropbox was not syncing correctly.

Cons:

I had a "individual" account. Was trying to upgrade it to a different tier that stated a cost Of $60.00. I am the only user. I missed seeing the much smaller print on the site which stated a three user minimum. I guess my 70 year eyes are not as good they used to me. I put in my credit card and it went through. AFTER it went through, it displayed a confirmation charge of $180. (those 3 users). I immediately tried calling them, chatting with them, but couldn't get through the correct number. I sent them an email to their billing dept which was the only email address I could fine. They responded without directly stating if they would refund the money. I am still waiting for a response. STAY AWAY FROM THIS COMPANY. THERE ARE OTHER ALTERNATIVES. I PLAN TO WITE AS MANY NEGATIVE REVIEWS ABOUT BOX.COM I CAN SO OTHERS WILL NOT MAKE THE SAME MISTAKE I MADE.

Verified Reviewer
Medical Analist in India
Verified LinkedIn User
Medical Practice, 51-200 Employees
Used the Software for: 1+ year
Reviewer Source

Outstanding product

5.0 3 months ago

Comments: I'm just taken in by the quality-to-cheap ratio. Box provides a wide range of highly competent services at a reasonable price.

Pros:

Simple, intuitive, simple to use, and offers data transfer and networking that is extremely secure. Box also provides excellent value for the money. Although I primarily use Box to store and exchange files online, I have occasionally used its collaborative tools and I absolutely love them. Regarding a document that is being drafted, team members can share thoughts, opinions, and links. Some of these features were progressively added to productivity programs like Office, but you need to use OneDrive to get them (and I don't want to be identified with a particular cloud storage service). Simple, intuitive, simple to use, and offers data transfer and networking that is extremely secure. Box also provides excellent value for the money. Although I primarily use Box to store and exchange files online, I have occasionally used its collaborative tools and I absolutely love them. Regarding a document that is being drafted, team members can share thoughts, opinions, and links. Some of these features were progressively added to productivity programs like Office, but you need to use OneDrive to get them (and I don't want to be identified with a particular cloud storage service).

Cons:

Box offers services that are just as amazing as the things it offers. Sorry but I am not able to find any cons

Siokas
Siokas
Post-doc Researcher in Greece
Verified LinkedIn User
Education Management, 501-1,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Simple and efficient cloud storing software

5.0 last month New

Comments: It is a useful tool.

Pros:

It has a simple and easy-to-use interface. The online version of Box is efficient.

Cons:

The data management plan it offers and the potential integrations with the different systems. It is not as easy as with other products.