Box

H&S Review of Box

Pros:

Box makes it easy to access on both a Mac and PC. The user interface is nice and I probably use the Box Drive on my desktop more often than the web version, which has so many features.

Cons:

I would love to see faster syncing between Mac and PC. I use Box drive on my Mac and when I go to the PC to see the file, it takes forever and sometimes I have to logout of Box to see the file appear.

Data Room dependent on Box

Comments: Overall, myself and our team is satisfied with Box. It's easy to use, incredibly convenient, fairly priced, and reliable. We've never once had a moment of not being able to access what we needed and it always "just works" which is really all you want & need for file management software.

Pros:

What we like most about Box here is how easy it is to use and manage. Any of the relevant stakeholders from our team can quickly jump in, find what they're looking for, and then easily share out a document. They also make it incredibly easy to make quick changes to documents right inside of Box, without having to download a document, edit it, then re-upload it. The speed and ease of use keep us running smooth when it comes to storing agreements, fundraising documents, or anything else in between.

Cons:

We've had a few moments where customer service could've been a bit better / faster. As it relates to our Box account, we are dealing with important documents so we want to make sure every time we need support we get quick and helpful answers.

Customers not important to box

Comments: Discontinuing service. See above.

Pros:

Unlimitedspace. With no extra charge. Multiple file types supported

Cons:

We had requested flexibility on our licenses since our staff increases and reduces between 90-100 people. Our admin accidentally added licenses before removing some leavers resulting in an accidental increase in the licenses. Box would not reduce the number by 3 licenses even though this was a clear mistake. They tried to make us pay for the remaining period of our 3 year contract. This resulted in a waste of several thousand dollars when we were in cost reduction mode. Canceling. There are many equivalent services with better customer support and lower pricing.

The best solution for content management

Comments: Overall I am very happy with the Box. I work with files for several hours every day and doing this with Box gives me a lot of satisfaction from smooth tasks. I would not replace Box with any other competitive tool such as OneDrive.

Pros:

I really like that box controls versions of stored documents and stores all previous revisions. This makes it much easier to work with documents that require frequent updates by many people. The tool is very intuitive and easy to use. Controlling and granting access is not difficult. The adaptation of Box in my department was practically one day and did not cause any problems.

Cons:

Box seems to be complete and it's hard to find any shortcomings, but I had a hard time integrating Box with GitHub and setting up file sharing. This required providing many settings that were not entirely clear and required clarification. Later, the process of approving these settings by Box took a while and I think this is the field for improvement.

Very Nice tool

Comments: Very useful tool for store files.

Pros:

All the features, very stable and with easy functionality.

Cons:

Nothing to say, this is a nice tool and I like it.