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What Is Isolocity?
Isolocity's cloud-based quality management system is built to adapt to ever changing needs in ISO 9001 & GMP compliance. Access and manage all aspects of your process from a single data access point and never fill out paper CAPA, deviations, NCRs, audits or inspections again. Get complete traceability with batch record management for inspections and inventory management. Improve your document & HR training with enhanced change control & e-signature options that are FDA 21 CFR Part 11 compliant.
Who Uses Isolocity?
Isolocity suits businesses of all sizes. We offer significant enterprise discounts and volume-based discounts for SMBs. Available in English, Spanish, and French, it's easily adopted worldwide.
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Reviews of Isolocity

The Effective Quality Control and Data Storage Package.
Comments: Productive solution for the large projects which helps on easy and secure management of document and the data quality control and even the version control capabilities are excellent.
Pros:
Isolocity provides effective project change management and the employees data and contracts information storage through Isolocity is excellent.The system also has secure data access permission management capability and the workflow management functions are functional.
Cons:
Quite powerful and flexible documentation package and easy on navigation and i never experienced any problem using the product.
Isolocity Response
last year
Dear Mustafa, Thank you for your stellar review! We appreciate your positive comments on the document management module and user-friendly navigation. Your satisfaction is our priority! Best regards, Isolocity Team
Isolocity for Document Control and Electronic Batch Record
Comments: The project delivery of Isolocity has been very good with the vendor. Great support and availability from various resources, high flexibility on scope changes which is very much appreciated, and good quality product that will be even better in the next version!
Pros:
- Audit Trail is strong - User interface is very easy to use - Front end configuration is flexible enough to satisfy most of our needs - System Maintenance is super easy - Vendor support for implementation of this solution
Cons:
- Templates module has limitations in current version. - Different users can not work simultaneously in a document/report/Inspection at the same time. - Master Data controls are limited in current version - Resolution time for customer findings
Isolocity Response
7 months ago
Dear Christophe, Thank you for your detailed review of Isolocity. We are thrilled to hear about your positive experience with our audit trail, user interface, and system maintenance. It's especially rewarding to know that our front-end configuration and customer support have met your needs effectively. We appreciate your constructive feedback regarding the limitations with our templates module, simultaneous user access, and master data controls. Your insights are invaluable, and we're already working on enhancements for our upcoming 2024 versions. We're delighted that our project delivery and support have made a positive impact. Your comments on our flexibility and responsiveness encourage us to strive for excellence. Thank you for choosing Isolocity. We look forward to continuing to support your needs and exceed your expectations. Warm regards, The Isolocity Team
Alternatives Considered:
Great eQMS platform
Comments: Overall experience with Isolocity has been positive.
Pros:
Ease of Use, Self-Paced Implementation with on-going support from Isolocity Team, Variety of Modules, Easy migration of existing documentation and template customizability.
Cons:
Lack of customizability of certain module fields
Isolocity Response
2 days ago
Thank you so much for your kind words and for taking the time to share your experience, Brittany! We’re beyond grateful for customers like you and thrilled that Isolocity and the Customer Success team exceeded your expectations.
Specialized catering to a non flexible template
Pros:
AestheticsLow access users follow simplicity.Restrict access
Cons:
Getting a higher access level cost more per user.
Isolocity Response
last year
Dear Evan, Thank you for sharing your valuable feedback with us. We truly appreciate your input, and your comments have been shared with our team. We are dedicated to continually improving the user experience and delivering maximum value to all our users. If you have any specific suggestions or further insights, feel free to let us know. Your input is essential to our ongoing efforts to enhance our services. Best regards, Isolocity Team
Alternatives Considered:
An all-inclusive system with constant improvements
Comments: Fantastic client relations, response, and service. Easy to understand, customizable modules make tracking inventory, CAPAs, documentation, training, etc. easier and more organized
Pros:
Ease of usability, interface, streamlined modules and process escalations
Cons:
Just a couple bugs here and there that impact usability and smoothness, but, nothing that can't be fixed!
Isolocity Response
6 months ago
Thank you for your thoughtful review! We're thrilled to hear that you find Isolocity's usability, interface, and streamlined modules beneficial. Your feedback on the occasional bugs is valuable to us, and we're committed to resolving them to enhance your experience. We're also glad to know that our client relations, response, and service have met your expectations. It's great to see that Isolocity has proven to be the right fit for your needs, especially compared to the alternatives. We're here to support you every step of the way!
Alternatives Considered:
Isolocity solved all our problems!!
Comments: Exceptional. The transition from our old eQMS to Isolocity has been great! We have had stellar support and feedback from the Isolocity team. The training modules are very well done and easy to follow for our entire team. The turnaround time for questions and/or changes is immediate and our company is extremely happy with our Isolocity experience.
Pros:
User friendly, easy to implement within the organization and excellent support from Isolocity team
Cons:
Minor issues - ShareDrive integration is not yet ready and some customization limitations but nothing major
Isolocity Response
4 months ago
Thank you for your amazing review! We're thrilled to hear that Isolocity has solved your challenges and that the transition from your old eQMS has been smooth. It's great to know our user-friendly interface, training modules, and responsive support have made a difference for your team. We appreciate your feedback on ShareDrive integration, and we're continuously working to improve. Thank you for choosing Isolocity—we're excited to keep supporting your success!
Great product at an affordable cost
Comments: my experience with Isolocity has been great, starting with the customer service, the isolocity team is always trying to find solutions for any challenge you would encounter, from providing solutions for ERP integrations to free of charge trainings, is being a good experience working with such a great team.
Pros:
the customer service and how all apps are interconnected, the frint end is really nice to the eye making the system appealing to the end user.
Cons:
nothing so far, i am happy with the system
Isolocity Response
last year
Dear Miguel, Thank you for your glowing review! We're thrilled to hear that Isolocity has met your expectations. It's rewarding to know that our team's efforts in finding solutions and providing free training have made your experience with Isolocity a positive one. We're committed to delivering a user-friendly and efficient system that aligns with your needs. If you ever have further feedback or questions, feel free to reach out. We appreciate your support, and we look forward to continuing to serve you. Best regards, Isolocity Team
Very happy customer
Comments: The team have been incredibly supportive (and nice!), the product is easy to use and complex enough to meet my quality system management needs.
Pros:
So many things! The system has been really easy to set up, is great to use, the support and set up training tools really useful. [sensitive content hidden] has been a super star and happily answers my questions.
Cons:
Umm nothing! Every query I have around functionality or customizability has been answered to my satisfaction.
Isolocity Response
8 months ago
Thank you, Lucinda Anna, for your wonderful review! We're thrilled that you're happy with Isolocity and find it easy to use. We're glad our team has been able to support you and meet your needs. Your satisfaction means everything to us. Thank you for choosing Isolocity!
SSA Inc. Director of Operations
Comments: Overall I have enjoyed this product and think that it has been a great help in tracking inventory and organizing documents
Pros:
The integration of products and assistance from the team to allow a seamless transition and implementation of our business
Cons:
The language and nomenclature has been a little confusing, that is not to say it is all on Isolocity. Just took some time to understand all of it
Isolocity Response
4 months ago
Thank you for your review! We're glad to hear that the seamless integration and support from our team have been helpful for your business. We appreciate your patience with the language and nomenclature—it's something we're always looking to clarify. It’s great to know Isolocity has been valuable in tracking inventory and organizing documents. Thanks again for your feedback!
Great EQMS system! Very supportive staff!
Comments: 10/10 Very helpful team. The site is easy navigate through and trainings provided by the Isolocity team are very thorough and helpful.
Pros:
It's easy to develop- user friendly when you want to make interface changes. I also enjoy that any questions or request that I may have regarding developing the site is handled with quickness. The overall help of the ISO team is amazing.
Cons:
There are some settings to the interface that you can't change but this is expected.
Isolocity Response
4 months ago
Thank you for the great review! We’re glad you find Isolocity user-friendly and appreciate our quick support. It’s great to hear our training has been helpful too. Your feedback on interface settings is valuable, and we’re always working to improve. Thanks for the 10/10!
Amazing program, for a great price!
Comments: Great program, and a great team to work with!
Pros:
It was easy to set up, it's easy to maintain, they are validated and certified and the staff has been amazing to work with. We required a lot of customization and training, and [sensitive content hidden] and his team have been absolutely amazing in this.
Cons:
I do not use the program very frequently anymore to answer this properly. From my understanding most of our issues have been solved/fixed.
Isolocity Response
last year
Thanks a million for the fantastic review! We're delighted that our program and team have met your expectations. If you ever need assistance or have more feedback, feel free to reach out. Cheers to more success together!
Great option
Pros:
All in one solution that can be flexible and adjusted to fit organization needs. Responsive support staff that offers personalized training.
Cons:
Challenging learning curve for integration on production floor.
Isolocity Response
4 months ago
Thank you for your review! We're glad to hear that Isolocity’s flexibility and all-in-one solution are meeting your organization’s needs, and that our personalized training and support have been helpful. We understand that integration on the production floor can present a learning curve, and we’re always here to assist in making that process smoother. Thanks again for your valuable feedback!
Excellent Return on your Spending for an eQMS
Comments: Overall, using Isolocity has had a huge positive impact on our company's day-to-day. CAPAs are easy to navigate, change controls are easy to find. Much improved over our old paper systems. Plus, the customer service is out of this world. Anytime I send a question, it's answered promptly. If I have a suggestion, the Isolocity team will submit it to their developers. It's truly fantastic and the best customer service I've experienced with an eQMS.
Pros:
The software offers an abundance of features at an incredibly affordable price. It's exceptionally user-friendly and intuitive to navigate.
Cons:
Some features do work in a way that personally it took some time to wrap my mind around. Review system for documents is not currently working.
Isolocity Response
last year
Dear Greg, Thank you for your stellar review! We're thrilled to hear about your excellent experience with Isolocity. It's fantastic that you find our software affordable, user-friendly, and packed with features. We're actively addressing the document review system, and your feedback is invaluable. We appreciate your trust in Isolocity, and we're dedicated to providing top-notch quality and value. Best regards, Isolocity Team
Isolocity for Document Control, Equipment Maintenence and Training
Comments: Isolocity has reduced our time cost of GMP compliance radically, eliminating probably 80% of the paperwork side of it.
Pros:
We LOVE Isolocity for Document Control, Equipment Maintenence and Training.
Cons:
Inventory control is not a critical element for our business but there are other services out there that do a better job of inventory control, although in my experience they run 5x to 10x the cost.
Isolocity Response
last year
Dear Phil, Thanks for loving Isolocity. We are glad you like our Document Control, Equipment Maintenance, and Training! We're here to support your needs, and if you have any questions or further feedback, feel free to reach out. Best, Isolocity Team
QMS Monitoring Made Easy
Comments: Isolocity has helped us reduce the amount of physical records and the amount of time spent updating spreadsheets.
Pros:
The CAPA module is one of my favourites. All quality/ product safety incidents are in one place and you easily assign follow up tasks to collaborators from the same place. This has eliminated the need for spreadsheets and the issue of misplacement of paper reports. We also no longer worry about follow ups lost in emails. A huge improvement from the system we had before.
Cons:
Currently, the editing of documents cannot be done within Isolocity.
Isolocity Response
last year
Dear Oarabile, Thank you so much for your wonderful review. We're thrilled to hear that our CAPA module has been such a valuable asset to your quality management processes. We're also delighted that Isolocity has helped you save time and reduce physical records. Your feedback about document editing is duly noted, and we appreciate your insights on areas for improvement. We're committed to continuously enhancing our platform to better serve your needs. Thank you once again for taking the time to share your experience. We're honored to have been a part of your journey. If you ever have more feedback or questions, please feel free to reach out. We're here to support you every step of the way.
ISO - Record keeping made easy and simple
Comments: Awesome!
Pros:
Ease of accessibility and fillable templates helped to eradicate paper forms.User friendly and works on any device.Task assignments, Implementation Plans and Notifications recorded on reports.
Cons:
Access for all users to view all reports.
Isolocity Response
last year
Dear Faith, Thank you for your wonderful review of Isolocity! We're thrilled that you found our system easy to use and efficient for record-keeping. Your appreciation for the accessibility, fillable templates, and digital transformation from paper forms highlights our dedication to simplifying processes. We're delighted that our user-friendly interface and cross-device compatibility have been beneficial to you. Your feedback on task assignments, Implementation Plans, and Notifications is encouraging. We value your feedback regarding user access to reports and are actively exploring ways to enhance access controls while maintaining security. We're honored you chose Isolocity for your eQMS needs, and we're glad our user-centric approach resonates with you. Thank you for being a part of our community. Best regards, Isolocity Team
Managing your Data Storage
Comments: Isolocity solved our data storage and data retrieval issues. We are able to move our SOPs along our quality management cycle with ease. The data is easily retrieved and manipulated to suit our needs at the company.
Pros:
The customer service at ISOlocity is superb. The agents are easily reached easy to talk to and respond in reasonable time. This way your work flow is not delayed. They also check in on you if they have not heard from you in a while to ensure that everything is going well. They facilitate training and make suggestions on how we can better utilize the services of Isolocity.
Cons:
Some features are not readily user friendly, but like most software, after training they are usable.
Isolocity Response
last year
Dear Odette, Thank you for your positive feedback! We're thrilled you appreciate our superb customer service and proactive approach. We'll continue working to improve user-friendliness. If you have further suggestions, feel free to share. We're here to support your needs! Best, Isolocity Team
Quality Management with Isolocity
Comments: Our overall experience has been awesome. They have top-notch customer service. Isolocity has made a huge impact on our organization.
Pros:
The software is great. Isolocity customized the software to suit our Quality Management System. They did a fantastic job presenting Quality Management information to our team.
Cons:
I can't think of any cons. They have been patient and flexible.
Isolocity Response
8 months ago
Thank you for your fantastic review! We're thrilled to hear that our software has been a great fit for your Quality Management System and that our team effectively presented the Quality Management information to your team. We're delighted that our customization met your needs and that you had a positive experience with our customer service. Your kind words about our patience and flexibility are greatly appreciated. It's wonderful to know that Isolocity has made a significant impact on your organization. We're committed to maintaining this high level of service and support. Thank you for choosing Isolocity and for sharing your positive experience!
Isolocity features
Pros:
That it holds all the information needed in one secure location. It is GMP validated which is also a huge plus for us at thia stage.
Cons:
Some of the templates/activities are confusing. The product section also doesnt work easily with our product catalogue.
Isolocity Response
8 months ago
Thank you for your feedback! We're glad to hear that you're finding value in having all your information securely centralized, and that our GMP validation meets your needs at this stage. We appreciate your honesty regarding the templates and activities, as well as the issues with the product section. We're always striving to improve, and your input is invaluable in helping us enhance our features and usability. Please feel free to reach out to our support team for assistance, and we will work to address these concerns promptly. Thank you for choosing Isolocity!
Isolocity review by Believe lab
Comments: Very good experience!Saved time and got all employees trained easily.
Pros:
It has all the features I need for a company of our size and the price is fair.QMS is friendly user.Very good customer service, very fast turnover .
Cons:
Some of the modules are not customizable (NCs, CAPA and change control options)Glitches happen.
Isolocity Response
last year
Dear Sara, Thank you for your positive review! We're thrilled that Isolocity meets your needs with its features, fair pricing, and friendliness. We're actively working on enhancing customization and addressing glitches. Your feedback is invaluable, and we appreciate your support in choosing Isolocity for its fast implementation and excellent customer service. Best regards, Isolocity Team
Software customized to your QA/QC/QP, not the other way around.
Comments: Isolocity keeps us honest when maintaining our internal SOPs. Not only with the internal training tutorial to use the tutorial, but followups from their customer success representatives weekly to ensure we have the support we need. CAPA, alerting, version control of SOPs and release forms are all easily done in Isolocity.
Pros:
As mentioned in the title, customizability of training, forms, and dashboards are extremely useful for making adoption of Isolocity for our internal team.
Cons:
Nothing comes to mind. It's well built and customizable to our processes, so there is little to complain about.
Isolocity Response
last year
Dear Daniel, Thanks for your positive feedback on Isolocity! We're glad our customizability works well for your team. Your satisfaction and cost-to-value consideration mean a lot to us. Feel free to reach out with any suggestions or questions. Best, Isolocity Team
Excellent Quality Control tool
Comments: After almost a year of implementation, our quality controls are much more effective than the standard paper form. You can track in real-time if the employees records their production activities. All the events of a specific batch number can be search in one click. Very easy to build a complete batch record.
Pros:
-User friendly in production -Traceability is effective -Training management is automated -SOP Version control/change control is easy to use -Complaints, change control, non-conformance, OOS and deviations are already built in
Cons:
-PDF reports are unattractive and hard to read. -The person in charge of the implementation must be very comfortable with computers. Some features to be programmed required multistep. For example, training on an SOP required to create 4 different forms (Test builder, training program, document, training activity). Should be a linear process provide by the software. Like a walkthrough (in complement of the videos): step 1 (test builder), step 2 (training program), etc.
Isolocity Response
2 years ago
Hello Sebastien, thanks for such an encouraging review, we appreciate this gesture. We have also noted down the cons you have mentioned and we are hopeful we will be able to resolve them soon. Thanks again for your kind comments about Isolocity.

Central piece to us getting ISO 9001
Comments: ISO certification came through using the app and we now have a high quality QMS in place that assures our customers that we're doing the right things with their products.
Pros:
Has everything you need to get ISO certified and does a great job of keeping that side of the business running smoothly. We just got recertified and Isolocity was a big part of that happening.
Cons:
Not the cheapest tool, but given how specialized it is and how much it matters to us to have a quality system managed properly its worth it.
Isolocity Response
7 years ago
Thank you so much Beju, congrats on your re-certification!
Quality management software that does all the work for you at a click of a button
Comments: Our shop was more than capable of being AS9100/ISO certified. However, bringing all the necessary documents and managing them would be a nightmare. ISOlocity did exactly what we're dreading to do. Brought all our documents together, keeping track of all necessary action items such as CARs, calibration, part inspection and so on. Finally have more time to do more work than just manage quality
Pros:
Efficient, user friendly, keeps everything in one place, over the internet which means it's accessible from anywhere around the world. Keeps your drawings, parts characteristics, notes. Generates orders (which we use as work orders). Alerts you when it's time to calibrate or check equipment, keeps all necessary documents for AS/ISO online plus keeping track of all KPI's such as quality and delivery performances. It's easier to use it and see for yourself than to explain in a paragraph
Cons:
After you save anything, you get a green/red banner on top to let you know that it's been saved/not saved. The banner pushes everything on the page down so you have to be careful not to click something and then the banner disappears (which causes everything to shift up again)
Isolocity Response
8 years ago
Thanks so much for your review, thanks as well for your feedback, we have this added to the road map, we have an exciting new build underway, but will address this upon its completion.
A truly powerful software for ISO and quality management activities - top notch customer service.
Comments: We were able to quickly get up and running, consolidate a great number of disjointed business processes and get real-time data and excellent reports. The software automation of tasks is also of great benefit.
Pros:
The team at Isolocity are very supportive during the learning process and really spend the time to be sure that we transitioned effectively. The software is intuitive, well designed and captures everything we need without a huge learning curve and a long startup process. The Isolocity team has also made adaptations based on our feedback from usage of the product showing dedication to working with their customers to continuously improve. The fact that data is so readily accessible in dashboard format for all of our products and processes makes our decision-making process in quality management solid and efficient. We have no major cons at this time. Any little issues or questions were immediately resolved by the team at Isolocity.
Isolocity Response
7 years ago
Thanks so much Jeff, we're so happy Isolocity is working out so well for you!