---
description: Learn more about Isolocity pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
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title: Isolocity Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Quality Management Software](/directory/30099/quality-management/software) > [Isolocity](/software/148633/isolocity)

# Isolocity

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> The complete cloud-based eQMS. Streamline CAPA, audits, documents, and inventory to maintain perfect ISO, GMP, and FDA compliance.
> 
> Verdict: Rated **4.6/5** by 62 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Isolocity?

Designed for quality assurance teams across any compliance-driven industry. Perfect for small to mid-market companies needing an intuitive eQMS to achieve and maintain ISO and GxP standards.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 62 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support Software | 4.9/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Isolocity
- **Location**: Richmond Hill, Canada
- **Founded**: 2015

## Commercial Context

- **Starting Price**: US$220.00
- **Pricing model**: Per User
- **Pricing Details**: We charge only $220/Full User/Month. For Production users, the cost is $39/User/Month. Employee-level users are free and unlimited.&#10; - We charge no activation fee&#10; - We offer unlimited free implementation and training hours&#10; - All SOPs are also free
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, French, German, Spanish
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- Audit Management
- Change Management Software
- Complaint Management Software
- Compliance Management
- Corrective and Preventive Actions (CAPA)
- Document Coding & Control
- Equipment Management
- Maintenance Management Software
- Quality Control
- Risk Management Software
- Training Management

## Integrations (11 total)

- CertiCraft
- Dutchie
- Elevated Signals
- Enterprise Resource Planning
- MJ Platform
- Microsoft Entra ID
- Microsoft SharePoint
- Okta
- OneDrive
- QAD Adaptive ERP
- Shopify Plus

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Quality Management Software](https://www.capterra.ca/directory/30099/quality-management/software)

## Alternatives

1. [MasterControl Quality Excellence](https://www.capterra.ca/software/148577/mastercontrol) — 4.5/5 (534 reviews)
2. [QT9 QMS](https://www.capterra.ca/software/97557/qt9-quality-management) — 4.8/5 (118 reviews)
3. [SafetyCulture](https://www.capterra.ca/software/141080/iauditor) — 4.6/5 (353 reviews)
4. [Dot Compliance](https://www.capterra.ca/software/192574/dot-compliance) — 4.4/5 (87 reviews)
5. [KAWAK](https://www.capterra.ca/software/211071/kawak) — 4.6/5 (331 reviews)

## Reviews

### "Effective Centralized Quality Management Tool" — 4.0/5

> **Ryan** | *April 27, 2026* | Alternative Medicine | Recommendation rating: 8.0/10
> 
> **Pros**: I appreciated Isolocity’s dedicated, centralized QMS platform. Although my experience was focused on the CAPA module, having CAPA records and workflows contained within a single system made it easier to maintain compliance, ensure consistency, and support audit readiness. Additionally, the customer support—particularly from \[sensitive content hidden\] —was very helpful and responsive.
> 
> **Cons**: Some wait times were noticeable, and there were instances where pop-up windows could not be closed without using Ctrl-based keyboard commands, affecting the overall user experience.
> 
> Overall, I was happy with my experience with Isolocity. While my use was limited to the platform’s CAPA module, it provided a solid, centralized solution for managing quality processes, despite some minor usability challenges.

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### "Solid QMS for Strict Manufacturing & Distribution Compliance" — 4.0/5

> **Cory** | *May 14, 2026* | Food & Beverages | Recommendation rating: 8.0/10
> 
> **Pros**: It centralizes our quality control and compliance tracking. Being able to tie our inspections, non-conformances, and CAPAs directly into our inventory workflow makes it much easier to maintain strict compliance standards without relying on scattered spreadsheets.
> 
> **Cons**: The user interface can feel a bit dated, which creates a slight learning curve when onboarding new team members to the system
> 
> Overall, my experience has been positive. It does exactly the heavy lifting a QMS is supposed to do. The support team has been amazing and \[sensitive content hidden\] has been a great support. She is a rock star.

-----

### "Great "Pros", Awesome Resources Availabilities and the Technical Hiccups" — 4.0/5

> **Nicolas** | *June 19, 2025* | Medical Devices | Recommendation rating: 8.0/10
> 
> **Pros**: The implementation:&#10;- having a weekly meeting and always an availability to chat with  \[sensitive content hidden\]has been awesome for us and very valuable. It allows us to move faster and find answers to our questions promptly.&#10;- Some weeks we needed to meet on a call more often than weekly and \[sensitive content hidden\] made sure to accomodate us to make it work.&#10;&#10;The software:&#10;- We are only 4 people using it for now but we liked the experience overall (aside from what I wrote under "cons").&#10;-We managed to adapt our paper-based QMS to ISOlocity and most of the adaptations feel natural and more convenient than paper-based.&#10;- I highly value the level of customization that is made available to us to add/remove/edit most of the modules as needed&#10;&#10;Resources availabilities:&#10;- Our experience with  \[sensitive content hidden\] has honestly been 10/10. She is very clear when she answers any questions we have and is readily available when we have questions over Teams chat. She really understands the software so she can explain with clarity when we have questions about modules. We are new to working on a QMS/eQMS and her background/experience on working with a QMS is very valuable to us. Among other many things, it really helped us to ensure we were well prepared for our 1st external Audit.&#10;- When we had MDSAP/ISO 13485 related questions, it was great to have the feedback of  \[sensitive content hidden\]&#10; who also provided us with valuable information to carry our operations and to do well on our first external Audit.&#10;- We value the different forms/certifcates/SOPs that were made available to us upon request to help us to adapt to the eQMS.
> 
> **Cons**: We had some technical issues with the software. Some issues were simply us misunderstanding something, I am not referring to those. I am referring to issues we shared with isolocity (to confirm it's not a mistake from us and to check if there is a solution). These technical issues are unreseloved:&#10;&#10;- We cannot download blank versions (uncompleted) of our Templates. It always downloads completed versions&#10;- while completing Audits using a Template in the eQMS, both my colleague and I got disconnected from the eQMS nd although we made "saves" of our documents, we lost hours of work.&#10;- Templates:&#10;a) Maybe it's the way we use them, but the fact that once created, we cannot modify them by reuploading an Excel make them way harder to edit than a Word/Excel document.&#10;b) using Excel to mass-upload the rows of a template is great, but having to still manually add some features of the rows once imported (signatures, optional fields, different options to be filled by the user, etc) on ISOlocity is time consuming and discourages me from using more templates.
> 
> I have a very good impression of the software \&amp; ISOlocity aside from the technical issues I have mentioned.

-----

### "Overall experience" — 4.0/5

> **Maykelley** | *April 9, 2026* | Consumer Goods | Recommendation rating: 9.0/10
> 
> **Pros**: A highly comprehensive program offering numerous possibilities. It ensures structured documentation as well as rigorous follow-up.
> 
> **Cons**: Although it is not always intuitive, explanatory modules are available and the Isolocity team remains readily accessible to support us.

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### "Easy to use for Quality Management" — 4.0/5

> **Joan** | *April 9, 2026* | Mechanical or Industrial Engineering | Recommendation rating: 8.0/10
> 
> **Pros**: The customer support for implementation was great, it is fairly easy to use. It is great for document management and CPARs.
> 
> **Cons**: There is not much room for customization as the program seems to be built for the food industry. Audit reports are limited as would like a score assigned to results instead of pass/fail and escalating from a non-conformance to a CPAR is duplicating the information, it should automatically transfer all the info over.
> 
> So far it is a good enough program for what we require. After sales support is very good, I appreciate the follow-up and quick response of my QA consultant that was assigned to our team.

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