---
description: Learn more about VisualVault pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: VisualVault Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Document Management Software](/directory/30063/document-management/software) > [VisualVault](/software/148622/visualvault)

# VisualVault

Canonical: https://www.capterra.ca/software/148622/visualvault

> VisualVault Content Services Platform is a robust enterprise content management system for collaborative environments with many users.
> 
> Verdict: Rated **3.0/5** by 2 users. Top-rated for **Customer Support Software**.

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## Overview

### Who Uses VisualVault?

Verticals include Healthcare: e.g., Legacy Data Archiving, Vendor Neutral Archive, Chart Management, Return of Patient Records, Legal, Professional Services.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.0/5** | 2 Reviews |
| Ease of Use | 3.0/5 | Based on overall reviews |
| Customer Support Software | 5.0/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 3.0/5 | Based on overall reviews |
| Recommendation percentage | 50% | (5/10 Likelihood to recommend) |

## About the vendor

- **Company**: GRM Information Management
- **Founded**: 1987

## Commercial Context

- **Starting Price**: US$1,000.00
- **Pricing model**: Per User
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Access Controls/Permissions
- Archiving & Retention
- Collaboration Tools
- Compliance Tracking
- Data Extraction Software
- Document Capture
- Document Classification
- Document Management Software
- Document Storage
- Electronic Signature
- File Conversion
- File Sharing Software
- Full Text Search
- Version Control
- Workflow Management Software

## Support Options

- Chat

## Category

- [Document Management Software](https://www.capterra.ca/directory/30063/document-management/software)

## Related Categories

- [Document Management Software](https://www.capterra.ca/directory/30063/document-management/software)
- [Content Management Software](https://www.capterra.ca/directory/10007/content-management/software)
- [Enterprise Content Management Software](https://www.capterra.ca/directory/31079/enterprise-content-management/software)
- [OCR Software](https://www.capterra.ca/directory/31459/ocr/software)

## Alternatives

1. [Google Drive](https://www.capterra.ca/software/161425/drive) — 4.8/5 (28429 reviews)
2. [Google Docs](https://www.capterra.ca/software/160756/google-docs) — 4.7/5 (28799 reviews)
3. [Google Workspace](https://www.capterra.ca/software/168389/google-workspace) — 4.7/5 (17484 reviews)
4. [OneDrive](https://www.capterra.ca/software/161304/onedrive) — 4.5/5 (12626 reviews)
5. [Microsoft 365](https://www.capterra.ca/software/58688/microsoft-365) — 4.6/5 (14037 reviews)

## Reviews

### "Give VisualVault a try =)" — 5.0/5

> **Oscar** | *October 28, 2025* | Design | Recommendation rating: 9.0/10
> 
> **Pros**: VisualVault was a key part of our transition from paper to digital files. From the very start, the team was professional and helpful. The implementation process was smooth and transparent. 

VisualVault’s interface is straightforward and easy to navigate. The learning curve was minimal.

The software helped us move literally a room of paperwork to the cloud which allowed us to quickly find and use stored data. 

The customer support has been responsive and proactive. On the rare occasions we've had questions, the support team has been quick to provide helpful and personalized assistance.
> 
> **Cons**: It is a very robust system and as a small company we did not fully utilize everything we could. I would love a VV light version =)
> 
> Overall we loved working with VisualVault and when any speed bump arose they took care of us. Every part was seamless.

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### "Not user friendly" — 1.0/5

> **Angelica** | *April 8, 2019* | Hospital & Health Care | Recommendation rating: 0.0/10
> 
> **Pros**: Instantly upload of docs besides that it hasn’t been helpful in any way
> 
> **Cons**: No instructions 
Very confusing
No option for requesting technical support on the screen
> 
> Horrible, confusing, frustrating

## Links

- [View on Capterra](https://www.capterra.ca/software/148622/visualvault)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/148622/VisualVault/> |
| en-AE | <https://www.capterra.ae/software/148622/visualvault> |
| en-AU | <https://www.capterra.com.au/software/148622/visualvault> |
| en-CA | <https://www.capterra.ca/software/148622/visualvault> |
| en-GB | <https://www.capterra.co.uk/software/148622/visualvault> |
| en-IE | <https://www.capterra.ie/software/148622/visualvault> |
| en-IL | <https://www.capterra.co.il/software/148622/visualvault> |
| en-IN | <https://www.capterra.in/software/148622/visualvault> |
| en-NZ | <https://www.capterra.co.nz/software/148622/visualvault> |
| en-SG | <https://www.capterra.com.sg/software/148622/visualvault> |
| en-ZA | <https://www.capterra.co.za/software/148622/visualvault> |

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