What Is Raklet?
Raklet is an all-in-one membership software that allows you to engage with your community in a meaningful, digital way.
Build, grow and monetize your audience through memberships, newsletters and other tools.
On top of a powerful CRM, you can create tiered membership plans, a custom application form, organize events & sell tickets, have your private social network, branded mobile app, and much more. It's the most simple and easy way to increase member engagement and grow your audience.
Who Uses Raklet?
Raklet empowers all kinds of organizations, regardless of their industries. Our platform heavily focuses on contacts, messages, and payment solutions.
Where can Raklet be deployed?
Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
Raklet videos and images
Features of Raklet
- Activity Dashboard
- Attendance Management
- Barcode / Ticket Scanning
- Calendar Management
- Concessions Management
- Credit Card Processing
- Customer Data Management
- Customer Database
- Customizable Branding
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Discount Management
- Electronic Payments
- Email Marketing Software
- Email Reminders
- Employee Management
- Event Calendar
- Event Management Software
- Event Scheduling
- Event Ticketing
- Event Tracking
- Kiosk Ticketing
- Mobile Access
- Mobile Ticketing
- Online Ticketing
- Onsite Ticketing
- Point of Sale (POS)
- Promotions Management
- Real Time Analytics
- Real Time Reporting
- Registration Management
- Reporting & Statistics
- Reserved Seating
- Sales Reports
- Season Tickets
- Seating Map
- Social Media Integration
- Social Promotion
- Support Ticket Management
- Surveys & Feedback
- Third Party Integrations
- Ticket Brokering
- Ticket Reservations
- Visitor Registration
- Website Management
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Great platform, highly recommended!
Comments: Support team is really helpful. We can easily get in touch with them over phone/video calls. Engineering team delivers new features and improvements all the time.
It's really easy to import members, assign dues and collect payments online. We use it for membership management at Center for Financial Inclusion at Accion.
Nothing in particular. It works like a charm.
Reasons for Switching to Raklet: Pretty flexible platform and they offered customizations for our organization. Payment with bank transfer option is implemented for us.
Comments: I am the President of a No Profit Italian Cultural Association (we perform Ancient Classical Theatre in Milano) and I can assure that a software like Raklet can give a very important help in the administration of the Association (a complex task) and in the relationships with members.
It gives an answer to most of the administrative and other kind of needs of our Cultural No Profit Association. The founders of Raklet have been and are open to our requests and we found a very positive collaborative dialogue with them.
At the moment - I do not understand how I can get the complete list of all the anagraphical, fiscal and administrative data related to all members (this is our most important administrative need). For each member we need to show: Name, Second Name, Italian Fiscal Code, date of request and date of acceptance of the Association, address and email or telephon number, if he is Active or not. If we receive a Fiscal Visit we have to present easily the complete list of all these data of all our members. - Raklet does not still allow to keep a register of Contacts of Persons that are not yet MEMBERS. Therefore we cannot envoy Newsletter to them, nor envoy promotional messages or Invites. - The graphic possibilities of Newsletters might be potentiated. - It might be good to let New Members of our Association to read Italianinformations about Raklet and few but clear instruction about its use. - It might be developped the use of Raklet as Social Network of Members. - It might be developped the use of SMS for the payment of the fees!
Bad experience with this company
This company is NOT located in the US. All the support comes from somewhere 8 hours ahead of Mountain Standard Time. Names are foreign and it does not seem that English is the common language. They are very slow to return emails or to address the issues.
Things would randomly go wrong - and no recourse was offered, much less apologies offered.
the poor service and communication make it difficult to comment here. For a time, the renewals and notices went out smoothly, then, for no apparent reason, they stopped. Then, many memberships were deleted, again. no reason for this was given.
Not consistent. The updates seem to "break" processes that had been working fine.
11 months ago
I'm founder of Raklet and I want you to know more about what happened here. We're a US corp, operating in California. We have been a remote company since 2013. That's how we have the best pricing in the market. Our product is modern and easy to use. We offer free email/chat support and respond in less than 24 hours (usually within minutes). We worked with Horticultural Art Society for about 18 months. We offered them a huge discount in order to help their non-profit grow. Things went great on the first year, they even had a 5 star review on this site with a great comment (unsurprisingly it is now deleted). They collected significant amount of payments so our payment gateway requested additional info about their owners as part of Know-Your-Customer laws and regulations. They declined to provide necessary documents, hence their payment account got disabled. We responded 200+ emails along the way, tried our best to help them out but they did not cooperate, so here we are...
Good option for starting your own organization
Comments: We are using Raklet as a membership management tool in combination with the private social network. For our members, it is implemented as a membership area, where they can share their details and information about themselves as well as details about their affiliation. The details are basically our stock of data about our members. So they have to keep their details updated and we save time for other tasks. We are also using the events function of Raklet which enables us to sell tickets to our members and the public charging them different event ticket prices. That is very practical because it is automatically checked whether one is a member or not. We are also using the Email function which enables us to send automated emails on the basis of pre-designed forms. Another important function for us was the relatively new developed function of Raklet "pages" which enabled us to publish content within the private social network that should be seen from our members only. This was a crucial point to us because we had this area on our website first and were not willing to have a double login, one for Raklet and one for the member area on our website. Therefore, we are glad that we have had the support of the Raklet team and would recommend you to use Raklet.
Raklet is very handy if you like to have a membership management tool for your association in combination with a private social network for your members. I really like the approach to sharing new developments in the community. All functionalities are mainly focussed on customer needs and once they are developed they will be released to other organizations as well. The Raklet team is very friendly and is willing to help and assist with any adaptions and where ever possible. Their development prices are quite competitive.
It seems to be an ongoing project where major developments can be only expected if paid for. This means that basic functionalities should be checked before a decision is made. Adaptions will cost you extra. A high number of smaller developments are risking to get a kind of "messy code" - Therefore, in my opinion, a basic revision of the Raklet code every now and then would be a reasonable measure.
3 years ago
Thanks for your detailed feedback Christian. We're constantly improving our platform and we're glad to have you onboard!
I am satisfied
Comments: We are using Raklet from its birth and we have to recognise that it has helped very much our administration and communication so that our Association could be helped to increase
- The possibility of managing the administration, organisation and communication of a big Association of thousands members - the possibility of solving problems quickly through chat or Skype call - the possibility of organising crowdfunding - the kindness of the staff
- some graphic limitation - as far as I know, it does not preview the possibility of sending Newsletter to people outside the Association, but only to registered Members. But it would be useful, to promote the Association and the events.