---
description: Learn more about FACTS pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
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title: FACTS Pricing, Reviews & Features - Capterra Canada 2026
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# FACTS

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> FACTS elevates the education experience through integrated school tech - SIS, tuition management, financial aid assessment, and more.
> 
> Verdict: Rated **4.3/5** by 54 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses FACTS?

Private, public, and international PreK-12/primary/secondary schools.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.3/5** | 54 Reviews |
| Ease of Use | 4.1/5 | Based on overall reviews |
| Customer Support Software | 4.4/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.1/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Nelnet Business Solutions
- **Founded**: 1986

## Commercial Context

- **Pricing Details**: Contact FACTS for pricing details at FACTSmgt.com.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, Spanish
- **Available Countries**: Afghanistan, Albania, American Samoa, Andorra, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Bermuda and 153 more

## Features

- Admissions Management
- Applicant Portal
- Applicant Tracking Software
- Application Management
- Assessment Management
- Attendance Management
- Attendance Tracking Software
- Blended Learning
- Breakout Rooms
- Class Registration Software
- Class Scheduling
- Classroom Management Software
- Commenting/Notes
- Communication Management
- Course Management
- Course Tracking
- Curriculum Management
- Customizable Forms
- Discipline Management
- Document Review
- Email Reminders
- Enrollments/Onboarding
- Fee Collection
- Financial Management Software
- Forms Management
- Gradebook Software
- Grant Management Software
- Learning Management
- Online Calendar
- Online Payments
- Parent Portal
- Polls/Voting
- Progress Tracking
- Recommendations
- Report Cards
- Reporting & Statistics
- Reporting/Analytics
- Reviewer Management
- Scoring
- Screen Sharing Software
- Session Recording
- Status Tracking
- Student Information/Records
- Student Management
- Synchronous Learning
- Tests/Assessments
- Third-Party Integrations
- Transcripts
- Virtual Classroom Software
- White Label

... and 3 more features

## Integrations (15 total)

- Canvas
- Finalsite Apply
- Google Classroom
- Gradelink
- Intuit Field Service Management
- Mailchimp
- Mandarin
- Moodle
- Pikmykid
- SNAP Health Center
- SchoolAdmin
- SchoolPass
- Schoology
- Sycamore School
- Veracross

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Scholarship Management Software](https://www.capterra.ca/directory/30809/scholarship-management/software)

## Related Categories

- [Scholarship Management Software](https://www.capterra.ca/directory/30809/scholarship-management/software)
- [Training Software](https://www.capterra.ca/directory/10008/training/software)
- [Learning Management System Software](https://www.capterra.ca/directory/30020/learning-management-system/software)
- [Student Information System Software](https://www.capterra.ca/directory/31032/student-information-system/software)
- [Virtual Classroom Software](https://www.capterra.ca/directory/31915/virtual-classroom/software)

## Alternatives

1. [Alma SIS](https://www.capterra.ca/software/133283/alma) — 4.6/5 (450 reviews)
2. [Classe365](https://www.capterra.ca/software/135075/classe365) — 4.8/5 (164 reviews)
3. [DreamClass](https://www.capterra.ca/software/197828/dreamclass) — 4.8/5 (74 reviews)
4. [iGradePlus](https://www.capterra.ca/software/121762/igradeplus) — 4.7/5 (428 reviews)
5. [KINDERPEDIA](https://www.capterra.ca/software/174857/kinderpedia) — 4.8/5 (165 reviews)

## Reviews

### "FACTS is a great system\!" — 5.0/5

> **Malisha** | *December 15, 2025* | Individual & Family Services | Recommendation rating: 10.0/10
> 
> **Pros**: FACTS is very simple to use when managing scholarships and filling out applications. Customer support is super helpful if there is any issues.
> 
> **Cons**: The cons are the fees you have to pay to submit applications. &#10;The fee is use the actual site is very high when needing to make payments.
> 
> My overall experience of FACTS was great. I was also able to easily navigate my son's application and profile. &#10;It was very easy to upload documents and keep track of what else was needed.

-----

### "Best Student Information Ever" — 5.0/5

> **Ellen** | *February 12, 2026* | Education Management | Recommendation rating: 10.0/10
> 
> **Pros**: FACTS is simple to learn and use. They have amazing and available training and support. FACTS systems handle all of the needs of our school, but if you decide to only use a portion of what is available, it still works seamlessly. If there is a bug or an issue, they take the information and work to correct the problem
> 
> **Cons**: Because it is so broad and has so many areas of service, learning all of the functions can take time to become completely at ease.
> 
> I have been working in schools using FACTS for 9 years and every year I find more and more short cuts to save time, but also to save vital information that I can access in a moment. FACTS constantly strives to update their systems as needs evolve. I love it\!

-----

### "Works, but needs major improvement" — 3.0/5

> **Sandra** | *February 11, 2026* | Education Management | Recommendation rating: 4.0/10
> 
> **Pros**: It has a lot of areas to store information, and options to hide information from certain staff. The admissions feature is very helpful to use to gather information about returning/new students.
> 
> **Cons**: There are frequent, almost daily, glitches and bugs in the system. Many times staff and families cannot log in to see information, which causes a safety issue when we rely on the information. Also, certain poor designs are greeted with a "maybe one day, or never" responses when we bring up concerns. Some concerns only require a simple or quick fix, but FACTS is unwilling to make any updated without months to years of deliberation.
> 
> It has worked for the most part for our needs, but it has way too many issues and glitches to be worth the money for a new school. Unfortunately, since this is the only program we have, and it would be way too much work to transfer all information and relearn a new program, we are stuck with it. We would actually enjoy the program if they listened to their customers and made changes quickly to improve the experience vs shoving the issue into a drawer to revisit in 2 years.

-----

### "Great product with positive new development on the way....and some growing pains." — 4.0/5

> **Melissa** | *February 11, 2026* | Education Management | Recommendation rating: 9.0/10
> 
> **Pros**: Ease of use for parents and teachers; customizable fields; multiple grade scales to accommodate advanced and honors courses; easy report card process; allows different gradebook types for different grade levels; Premier Integration gives our families one place to go. I feel heard by FACTS when requesting important product changes and have seen great progress on a number of important fronts.
> 
> **Cons**: In the past several years they have struggled with downtime, with poor implementation of new features, and with somewhat regular bugs in critical features (eg, attendance).  It has been less consistent than my expectations, and my users (teachers/staff) are very often frustrated.
> 
> FACTS has been a win for our parents and staff, but as they've grown rapidly in the past few years some problems of capacity are difficult.  I love their responsiveness to ideas and concerns, and hope to see a better understanding of the way schools actually use the product so that new features hit the mark and rollout becomes less challenging for users.

-----

### "FACTS Makes School Management Easier" — 5.0/5

> **Carla** | *February 12, 2026* | Education Management | Recommendation rating: 10.0/10
> 
> **Pros**: The customer service is outstanding—staff are consistently friendly, knowledgeable, and eager to help. The teaching videos make it easy to refresh my memory on tasks I don’t perform daily but revisit each year. FACTS has truly set us up for success and streamlined many of our school processes. I highly recommend FACTS for both your SIS and Tuition Management system.
> 
> **Cons**: While the FACTS Giving portion could benefit from additional features to support easier donor management, we do appreciate the convenience of having all our information in one centralized platform.
> 
> My overall experience has been very positive, and I would highly recommend FACTS to any school seeking a smooth, streamlined process from application through enrollment. The platform effectively manages tuition, including Grant \&amp; Aid, while conveniently housing medical and classroom information all in one place.

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