--- description: Learn more about Hansen Cash+ Call Recording pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Hansen Cash+ Call Recording Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Call Recording Software](/directory/30533/call-recording/software) > [Hansen Cash+ Call Recording](/software/148292/cash-call-recording-software) # Hansen Cash+ Call Recording Canonical: https://www.capterra.ca/software/148292/cash-call-recording-software Page: 1 / 2\ Next: [Next page](https://www.capterra.ca/software/148292/cash-call-recording-software?page=2) > Recordings incoming and outgoing calls on PRI, Analog or SIP lines. Compatible with almost every phone system make and model. > > Verdict: Rated **4.9/5** by 10 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Hansen Cash+ Call Recording? Debt Collection Agency, Financial, Legal, Car Dealerships, Insurance Company, Order Desks, Sales, Telemarketing, Staff Training, Customer Care, Healthcare and Medical Providers. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 10 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support Software | 5.0/5 | Based on overall reviews | | Value for Money | 5.0/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Hansen Software - **Founded**: 1990 ## Commercial Context - **Starting Price**: US$2,895.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Trunk Side Recording, Pricing by Line Type and Quantity. PRI, SIP or Analog - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Call Monitoring - File Transfer - Recording ## Support Options - Email/Help Desk - Phone Support - 24/7 (Live rep) ## Category - [Call Recording Software](https://www.capterra.ca/directory/30533/call-recording/software) ## Alternatives 1. [Fathom](https://www.capterra.ca/software/1037530/fathom) — 5.0/5 (807 reviews) 2. [Ringover](https://www.capterra.ca/software/169627/ringover) — 4.7/5 (858 reviews) 3. [LiveAgent](https://www.capterra.ca/software/102188/liveagent) — 4.7/5 (1753 reviews) 4. [Clari Copilot](https://www.capterra.ca/software/194117/wingman) — 4.7/5 (313 reviews) 5. [Gong.io](https://www.capterra.ca/software/157969/gong-io) — 4.8/5 (560 reviews) ## Reviews ### "Cash + is an excellent choice" — 5.0/5 > **Colleen** | *May 29, 2021* | Retail | Recommendation rating: 10.0/10 > > **Pros**: There are so many features picking one is difficult. The ability to track all calls, the training and the ease of implementing the program are all wonderful. And the Customer Service is the best\! > > **Cons**: Nothing to complain about whatsoever.We are keeping everyone on the same page and customers are super happy. Training a new hire gor our policies was a breeze. > > There are many Benefits Customer satisfaction being number one ----- ### "Support is fantastic, and call recording quality is spectacular. Very easy to use." — 5.0/5 > **Julie** | *April 2, 2018* | Insurance Software | Recommendation rating: 10.0/10 > > **Pros**: I love the ability to capture a recording in a sound file that can be emailed to others to review. The vast array of call search options make it easy to find the recording I'm looking for. > > **Cons**: There's nothing I don't like about this software. It's been very reliable. We opted not to go with an audio AND visual recording system - instead opting for audio only - and I find that there are times that I cannot properly determine what an agent was keying on the computer in conjunction with the phone call, however for quality control and Errors and Omissions protection, I can't beat this software\! > > From this software, I have the benefit of a solid answer to the question "What was said during that call?" No more he-said she-said\! ----- ### "Cash+ Call Recording software has taken the guesswork out of communication disputes\!" — 4.0/5 > **Julie** | *January 6, 2016* > > Primarily, Cash+ has been used in our office as a training and coaching tool. Calls are evaluated to ensure that we are meeting our service guarantee to our clients - and to track trends that need to be addressed. We've found, however, that there has been a 'fringe benefit" to our call recordings. Prior to installing and using this software, we occasionally found ourselves in the position where our client and our employee had differing recollections (or simply no recollection) of conversations that affect important issues, such as their coverage options or payment arrangements. Now, when such a dispute arises, we are able to rely on the call recording to determine the facts. I can't stress how useful this has been in resolving "he said/she said" disputes. On the down side, the occasional recording will be "split" into two separate call records in the Cash+ System (caused by a quick loss of internet phone connection), however I must share that the service support team at Hansen Software has always been able to recover the "missing part" of a call, and done so promptly. Hansen's service team assisted me with the set-up of daily and weekly phone reports, and took the time to walk me through the report set-up procedure so that I can handle this task on my own as I seek out new or customized information gathered by the software. I'm always greeted with a cheerful offer of assistance when I call or log in for remote support. I highly recommend Cash+\! ----- ### "Very user friendly program, provides all options you could want\!" — 5.0/5 > **Loriel** | *October 31, 2017* > > **Pros**: When searching for a program with our phone system, our phone vendor suggested this company and their product. We implemented it over 3 years ago and have been completely satisfied with how it has filled our needs. Their technical support team is top notch and always willing to help with whatever we might need. We were grateful for the referral from our phone vendor\! ----- ### "This software is stellar." — 5.0/5 > **Thomas** | *December 7, 2017* | Insurance Software | Recommendation rating: 10.0/10 > > **Pros**: The ease of use. The call accounting and recordings are accessible for the dashboard. The software is very intuitive. > > **Cons**: So far there is nothing that comes to mind. The only thing that I can think of is the email notification that we get over the weekend. We are closed and I am not sure there is a way to setup a schedule to not alert over the weekend. > > Both products we use in one software package. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.ca/software/148292/cash-call-recording-software?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/148292/cash-call-recording-software) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Structured Data