---
description: Learn more about Predictive Dialer pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
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title: Predictive Dialer Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Predictive Dialer Software](/directory/30597/predictive-dialer/software) > [Predictive Dialer](/software/148029/contact-centre-cloud-dialler)

# Predictive Dialer

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> Cloud-based platform that enables businesses to route, record, and manage inbound and outbound calls among agents.
> 
> Verdict: Rated **4.9/5** by 7 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Predictive Dialer?

Designed for call centres in the United Kingdom and United States, it helps manage answer machine detection, quality control tests, transfers, predictive dialing modes, lead recycling, and more.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.9/5** | 7 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support Software | 4.9/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Blue Telecoms
- **Location**: Neath, UK

## Commercial Context

- **Starting Price**: £37.51
- **Pricing model**: Flat Rate (Free Trial)
- **Target Audience**: 2–10
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United Kingdom

## Features

- Call Recording Software
- Predictive Dialer Software
- Reporting/Analytics

## Support Options

- Email/Help Desk

## Category

- [Predictive Dialer Software](https://www.capterra.ca/directory/30597/predictive-dialer/software)

## Alternatives

1. [Readymode](https://www.capterra.ca/software/136728/readymode) — 4.6/5 (136 reviews)
2. [CallTools](https://www.capterra.ca/software/149510/call-center-software) — 4.8/5 (155 reviews)
3. [DialedIn CCaaS](https://www.capterra.ca/software/29589/callcenternow) — 4.8/5 (314 reviews)
4. [Convoso](https://www.capterra.ca/software/76768/cloud-predictive-dialer) — 4.5/5 (386 reviews)
5. [HoduCC](https://www.capterra.ca/software/156136/hoducc) — 4.6/5 (95 reviews)

## Reviews

### "Great support team" — 5.0/5

> **Gemma** | *April 5, 2019* | Environmental Services | Recommendation rating: 10.0/10
> 
> **Pros**: The support team is extremely good and quickly fixes any problems.
> 
> **Cons**: They do charge a little more than some other diallers. The support makes up for this though\!
> 
> Very good and a ver good "fit and forget" solution. The team are always available to help when needed.

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### "Great team" — 5.0/5

> **James** | *April 1, 2019* | Financial Services Software | Recommendation rating: 10.0/10
> 
> **Pros**: The best part of using Blue Telecoms is the team. No matter who you speak to, you get the best expert level of support. They also tend to remember your name.
> 
> **Cons**: We did have some carrier issues at the start. These were sorted out eventually though.
> 
> Very good and will continue to use.

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### "Reliable" — 4.0/5

> **Wagner** | *July 8, 2021* | Telecommunications | Recommendation rating: 9.0/10
> 
> **Pros**: The call quality is very good and the support response is fast. This is very important in order to have our lines working at all times and very minimal downtime if it every happens.
> 
> **Cons**: The online panel is a bit complicated at first to find call history details and other important information, but it gets easier after a few weeks
> 
> We like the call quality and the price is very competitive. We have not experienced any downtime as of yet, but the very few times we contacted support it was fast and reliable

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### "Easy to use" — 5.0/5

> **Laura** | *April 3, 2019* | Philanthropy | Recommendation rating: 10.0/10
> 
> **Pros**: The dialler is quite easy to use with very little training needed. Even when support it required the team at Blue Telecoms are easy to get in touch with.
> 
> **Cons**: It wasn't easy porting our numbers from a previous provider called Hostcomm. We do believe this was more to do with Hostcomm failures rather than Blue Telecoms which was partly why we left.
> 
> Easy to use with a service team that cares about me and my business.

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### "Good for deskphones and business ivr dialler" — 5.0/5

> **Julian** | *April 10, 2019* | Hospitality | Recommendation rating: 9.0/10
> 
> **Pros**: Nice customer service team and phone system that doesn’t go down.
> 
> **Cons**: We don’t have a stats feature which would be nice. I believe the tech team are working on this.
> 
> Good and easy to use. The system doesn’t go down so we never really have to contact them much.

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## Links

- [View on Capterra](https://www.capterra.ca/software/148029/contact-centre-cloud-dialler)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/148029/Contact-Centre-Cloud-Dialler/> |
| en-AE | <https://www.capterra.ae/software/148029/contact-centre-cloud-dialler> |
| en-AU | <https://www.capterra.com.au/software/148029/contact-centre-cloud-dialler> |
| en-CA | <https://www.capterra.ca/software/148029/contact-centre-cloud-dialler> |
| en-GB | <https://www.capterra.co.uk/software/148029/contact-centre-cloud-dialler> |
| en-IE | <https://www.capterra.ie/software/148029/contact-centre-cloud-dialler> |
| en-IL | <https://www.capterra.co.il/software/148029/contact-centre-cloud-dialler> |
| en-IN | <https://www.capterra.in/software/148029/contact-centre-cloud-dialler> |
| en-NZ | <https://www.capterra.co.nz/software/148029/contact-centre-cloud-dialler> |
| en-SG | <https://www.capterra.com.sg/software/148029/contact-centre-cloud-dialler> |
| en-ZA | <https://www.capterra.co.za/software/148029/contact-centre-cloud-dialler> |

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