---
description: Learn more about TalkToTheManager pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
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title: TalkToTheManager Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Customer Satisfaction Software](/directory/30541/customer-satisfaction/software) > [TalkToTheManager](/software/147901/talktothemanager)

# TalkToTheManager

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> Own or manage a restaurant? Let your customers text their comments anonymously. Management can reply in real-time to fix issues.
> 
> Verdict: Rated **4.9/5** by 9 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses TalkToTheManager?

Mainly restaurant owners \& managers.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.9/5** | 9 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support Software | 4.8/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: TalkToTheManager
- **Founded**: 2012

## Commercial Context

- **Starting Price**: US$29.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: per month, per business location
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Dashboard Software
- Feedback Management
- Negative Feedback Management
- Reporting/Analytics
- Sentiment Analysis
- Survey/Poll Management
- Text Analysis Software

## Support Options

- Chat

## Category

- [Customer Satisfaction Software](https://www.capterra.ca/directory/30541/customer-satisfaction/software)

## Related Categories

- [Customer Satisfaction Software](https://www.capterra.ca/directory/30541/customer-satisfaction/software)
- [Customer Experience Software](https://www.capterra.ca/directory/30671/customer-experience/software)

## Alternatives

1. [LiveAgent](https://www.capterra.ca/software/102188/liveagent) — 4.7/5 (1753 reviews)
2. [Typeform](https://www.capterra.ca/software/137289/typeform) — 4.7/5 (945 reviews)
3. [SurveyMonkey](https://www.capterra.ca/software/32728/surveymonkey) — 4.6/5 (10427 reviews)
4. [Trustpilot](https://www.capterra.ca/software/169618/trustpilot) — 4.5/5 (1202 reviews)
5. [Broadly](https://www.capterra.ca/software/161326/broadly-reviews) — 4.8/5 (336 reviews)

## Reviews

### "Texas State Aquarium - TalkToTheManager User" — 5.0/5

> **Ruben** | *November 18, 2019* | Nonprofit Organization Management | Recommendation rating: 10.0/10
> 
> **Pros**: How convenient it is to answer or address our guest's questions, concerns, good comments, or even complaints - I personally feel like it takes a load off of both sides who may be addressing an issue or resolving a minor inconvenience for the manager or guest perspective.
> 
> **Cons**: I really love this software - but if I had to say one thing I did not like is that sometimes the conversations that do arise from here are not always ideal to the text format of the phone or carrier (multiple or split messages). But that may be out of your control - and also why we have the website service to use too.
> 
> Its Fantastic really\! We have it both on our maps and website - so that guests can message us while they are enjoying their visit, or planning ahead and can contact us and then almost immediately get a response to their simple question without having to go through a call/talk service. I personally feel it saves us managers and guests some possible awkward conversations with either a bad experience or an issue, but still allows both parties to help resolve or address anything that could come up by using this service to remove that added stress or wait time.

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### "I love this for getting feedback from guests\!" — 5.0/5

> **Caroline** | *May 24, 2018*
> 
> **Pros**: This is so easy to use\! I love That it is so easy for guests to send us feedback or ask questions. In today's time many people do not want to have to call or come tell us their feedback face to face. This is a great way for them to share feedback or ask questions in a way that makes them feel comfortable and is convenient for us.
> 
> **Cons**: It is not a big issue, but you have to put and the appointed customer number. I forget Every once and a while and it usually lets me know to resend it so I know it didn't go through.

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### "Helping to expand the guest experience" — 4.0/5

> **Sarah** | *April 30, 2018*
> 
> **Pros**: This software is easy to use for both staff and visitor. We have been able to receive very valuable feedback from our guests about their visit. We are also able to answer a lot of questions that they before and during their visit, which helps us expand on their experience overall.
> 
> **Cons**: The software is easy to use, and works well. It would be great to see expansions to what the software can do. Additional features, like some sort of comment box widget that we could have on our website for a guest to type a message into, would be a useful expansion. Overall, the features we have are excellent, so I look forward to further developments.

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### "TTTM" — 5.0/5

> **Keith** | *December 17, 2015*
> 
> I love using this software in our restaurants. It's simplicity is what I value most about it. Having an IT background, its hard finding software that is absolutely user friendly\! It does exactly what it says it does, with no glitches, no configurations, and no additional programming. I have had nothing, but great feedback while using Talk To The Manager from our guests and staff. We love it\! Even when I have support questions, their staff ALWAYS delivers quick responses and solutions. TTTM is definitely going to continue being apart of our restaurants going forward.

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### "Talk to the Manager is an amazing product. It allows consumers to contact us anonymously in real tim" — 5.0/5

> **Susan** | *December 17, 2015*
> 
> Talk to the Manager is a wonderful product that allows consumers to contact us in real time, anonymously.  We are able to respond back to them and provide feedback and assistance, if necessary.  We have found that our customers love this program and use it often.  We receive mostly positive feedback about our services and are able to let employees know they are doing a great job.  This helps with employee morale and employee recognition programs as well. This is a great product and I highly recommend it.

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## Links

- [View on Capterra](https://www.capterra.ca/software/147901/talktothemanager)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/147901/TalkToTheManager/> |
| en-AE | <https://www.capterra.ae/software/147901/talktothemanager> |
| en-AU | <https://www.capterra.com.au/software/147901/talktothemanager> |
| en-CA | <https://www.capterra.ca/software/147901/talktothemanager> |
| en-GB | <https://www.capterra.co.uk/software/147901/talktothemanager> |
| en-IE | <https://www.capterra.ie/software/147901/talktothemanager> |
| en-IL | <https://www.capterra.co.il/software/147901/talktothemanager> |
| en-IN | <https://www.capterra.in/software/147901/talktothemanager> |
| en-NZ | <https://www.capterra.co.nz/software/147901/talktothemanager> |
| en-SG | <https://www.capterra.com.sg/software/147901/talktothemanager> |
| en-ZA | <https://www.capterra.co.za/software/147901/talktothemanager> |

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