--- description: Learn more about Elation pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Elation Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [EMR Systems](/directory/20028/electronic-medical-records/software) > [Elation](/software/147889/elationhealth) # Elation Canonical: https://www.capterra.ca/software/147889/elationhealth Page: 1 / 5\ Next: [Next page](https://www.capterra.ca/software/147889/elationhealth?page=2) > Elation Health is the leading platform for primary care with a clinical-first EHR, integrated billing, and AI-powered tools. > > Verdict: Rated **3.8/5** by 82 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Elation? Elation Health supports small to medium-sized clinics focusing on primary care services, practices using traditional insurance billing, and care groups. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.8/5** | 82 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support Software | 3.3/5 | Based on overall reviews | | Value for Money | 3.4/5 | Based on overall reviews | | Features | 3.8/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Elation Health - **Location**: San Francisco, US - **Founded**: 2010 ## Commercial Context - **Pricing model**: Per User - **Pricing Details**: Elation offers a variety of pricing options for insurance taking and enterprise solutions. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000 - **Deployment & Platforms**: Cloud, SaaS, Web-based, iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - Appointment Management - Appointment Scheduling Software - Billing & Invoicing - Calendar Management - Charting - Claims Management Software - Client Portal - Clinic Interoperability - Coding Assistance - Confirmations/Reminders - Decision Support Software - Document Management Software - E-Prescribing - For Medical Purposes - HIPAA Compliant - Health Record Access - Immunization & Allergy Tracking - Lab Order Management - Lab Results - Medical Billing Software - Multi-Location - Multi-Provider Practice - Online Forms - Patient Monitoring - Patient Portal Software - Patient Records Management - Payment Processing Software - Prescription Renewal - Reminders - Remote Treatment Planning - Reporting & Statistics - Secure Messaging - Self Service Portal - Telemedicine Software - Third-Party Integrations - Video Conferencing Software ## Integrations (18 total) - AdvancedMD for Mental Health - Candid Health - DeepScribe - FlexScanMD - Fullscript - IntakeQ - PhraseExpander - PracticeSuite - RingRx - Spruce - Suki - Tebra - TextExpander - Updox - VaxCare ... and 3 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [EMR Systems](https://www.capterra.ca/directory/20028/electronic-medical-records/software) ## Related Categories - [EMR Systems](https://www.capterra.ca/directory/20028/electronic-medical-records/software) - [Telemedicine Software](https://www.capterra.ca/directory/30949/telemedicine/software) - [Patient Management Software](https://www.capterra.ca/directory/30780/patient-management/software) - [Primary Care EHR Software](https://www.capterra.ca/directory/32665/primary-care-ehr/software) - [Medical Scheduling Software](https://www.capterra.ca/directory/30027/medical-scheduling/software) ## Alternatives 1. [CharmHealth](https://www.capterra.ca/software/120340/charm-ehr) — 4.2/5 (151 reviews) 2. [Praxis EMR](https://www.capterra.ca/software/29328/praxis-emr) — 5.0/5 (215 reviews) 3. [athenaOne](https://www.capterra.ca/software/98735/athenaone) — 3.8/5 (911 reviews) 4. [eClinicalWorks](https://www.capterra.ca/software/120360/eclinicalworks) — 3.3/5 (396 reviews) 5. [Practice EHR](https://www.capterra.ca/software/159036/practice-ehr) — 4.3/5 (80 reviews) ## Reviews ### "Simple and Reliable for Patient Management" — 4.0/5 > **Verified Reviewer** | *August 23, 2025* | Hospital & Health Care | Recommendation rating: 7.0/10 > > **Pros**: Elation is easy to use and makes patient records and management simple. The layout is clean, and it doesn’t take long to learn. Billing is also smooth and organized. > > **Cons**: Sometimes it can be slow, and a few features could be more flexible. Reports could also be easier to customize. > > Overall, Elation is a reliable tool that helps save time with patient management, records, and billing. It has a small learning curve and is good value for money. A few areas can improve, but it’s a solid system for daily use. ----- ### "Loving it overall" — 5.0/5 > **Cordelia** | *December 20, 2024* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: I left a practice which was using a clumsy and poorly-related EMR that seemed to be stuck in the 1990s. I chose Elation for my new practice, and every day it delights me. What I like most is that it is modern and able to do things one would expect to be able to do based on the technological advances of today. There are so many common sense functions that Elation can do that my previous EMR couldn't do. > > **Cons**: I worry about the customer support, because I have heard that it is seriously lacking in this product. Happily, nothing so far has gone significantly wrong for me to have to get help; every question I have had has been answerable through Elation websites and online forums or Elation Facebook groups. I do also worry about the cost; it is affordable to me now, but I worry that the company will take advantage of me in the future and that the cost will rise exponentially when it would be harder to switch. I've seen social media posts where people complain that the price gets jacked up unexpectedly with time. > > Overall my experience has been great and my worries are based on other people's social media posts about Elation. If I weren't a social media user, none of these concerns would occur to me and I'd be happy each day with my EMR choice. ----- ### "Poor support, terrible customer Service" — 1.0/5 > **Neeraj** | *January 28, 2026* | Health, Wellness & Fitness | Recommendation rating: 0.0/10 > > **Pros**: Ease of use-but that only helps when it works\! It is very sluggish once your practice grows. Sometimes taking 20-30 seconds to load a pt chart > > **Cons**: TERRIBLE customer service, no follow-up, no response to support emails. It appears they are very understaffed based on response timed and I am very concerned they are going out of business. So i would be very cautious about starting with them at this juncture > > POOR support. No follow-up, no response to support emails I sent 17 days ago. I still have not even received an acknowledgement or response. It appears they are very understaffed based on response times ----- ### "Med Review" — 5.0/5 > **Michelle** | *April 30, 2025* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: Solid performance; great overture method fot the Health Scientist Field of Expertise. > > **Cons**: I couldn't even think of one abstraction to deflect against. Because of it being ao vetaatile within its nature . > > My overall experience with Elation was getting to see it for all of Dignity and worth to make sure everything is completed as projected. ----- ### "Disappointing start" — 2.0/5 > **Joshua** | *March 15, 2025* | Medical Practice | Recommendation rating: 0.0/10 > > **Pros**: The workflows seem pretty efficient when I’ve seen it used and written mock notes. > > **Cons**: I’m over two weeks into my new job, and can’t schedule a single patient in until they complete mapping with our scheduling software. With my practice model, no patients = no income, despite a rapidly growing list of patients wishing to sign up. Our office manager has been emailing daily, and gets generic messages saying they’re “working on it”. Getting an estimated wait time has been like pulling teeth. I emailed them directly, asking for a rough estimate of wait time, and to better explain why there are delays. No response after 3 days. Also, the training videos are quick, soundless videos of someone clicking through charts, with no further detail. Also, I’m paying for this, but unable to use it. > > So far, not a good start. I’m only using this because it is the established EMR for my clinic. ----- Page: 1 / 5\ Next: [Next page](https://www.capterra.ca/software/147889/elationhealth?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/147889/elationhealth) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | pt | | | pt-PT | | ----- ## Structured Data