What Is Deputy?

Deputy is a multi-award winning workforce management tool. With Deputy you can complete staff schedules in minutes and then publish them to your team with a click, easily manage Staff Leave, track Time & Attendance, and sync your timesheets to payroll seamlessly. Deputy integrates with over 300 leading POS and Payroll providers for end-to-end confidence. Free iOS and Android apps mean you can manage your business from anywhere. Start your free Trial today.

Who Uses Deputy?

Deputy serves the following industries; hospitality, retail, event, healthcare, construction, teaching, childcare, security, service and any other industries that have a need to manage their staff.

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Reviews of Deputy

Average score

Overall
4.6
Ease of Use
4.6
Customer Service
4.6
Features
4.4
Value for Money
4.6

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Glenda
Glenda
Australia
Verified LinkedIn User
Used the Software for: 6-12 months
Reviewer Source
Source: GetApp

Excellent & Easy to Use Time Management System

5.0 6 years ago

Comments: Our experience with Deputy right from the very beginning has been nothing but fantastic. If you have any questions, they are answered, if you need help you can get it & it is also very cost effective.
We employ about 30 people & work in the Construction Industry. Due to the fact that there are many varied competencies involved in the type of works we do and there is also a number of different locations on any given day, rostering our staff used to be an absolute headache. Since implementing Deputy we have found this task to be completely trouble free. When we add our Employees to Deputy we input all of their relevant "Training" which includes competencies & site inductions which assists us tremendously when choosing who we can roster to the many different daily tasks we undertake. Our industry also requires that hours of work is reported of which is another feature Deputy is of tremendous value for. Not to mention the ease of actually paying our Employees each week via the connection with Xero.

Pros:

The most helpful feature for us is the "Training" which allows us to know which of our Employees are qualified to undertake different tasks. It is also extremely handy when it comes to paying our wages - no more time sheets !! Once the Employees times have been approved which we try to do on a daily basis, it is just a matter of pushing the button & our payroll in Xero is ready to go. Also the "Scheduling" is wonderful & extremely easy to use.

Cons:

The Android app doesn't provide as many features as the IPhone app.

Troy
Troy
Area Manager in US
Retail, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Deputy is seriously like the sheriff that came in and cleaned up our employee scheduling nightmare!

5.0 3 years ago

Comments: We had employees staying clocked on after shifts milking the clock. We didn't notice it until it was time to run payroll. Now this tells me whenever someone stays on more than 5 minutes past their shift. Or clocks in more than 5 minutes early. 6 stores, 3 shifts a day, it really adds up quickly!

Pros:

Easy to learn. As the person in charge I not only had to learn this product, but I had to train everyone else on this product. And not just train them, but sell them on why it was better than what we were using. Luckily, Deputy is so complete, it was easy. They haven't forgotten a single step.

Cons:

I wish it synced with my Google calendar. Only thing missing.

Heather
Company Director in UK
Food & Beverages, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Deputy Helped us to go Paperless

5.0 2 months ago

Comments: Since implementing deputy payroll is more accurate, we save at least 35 hours of manual labour per week and we use 65% less paper.

Pros:

Ease of use and security for each member of staff. With the addition of the onboarding facility Deputy has become a vital part of our operation.

Cons:

I wish the scheduling facility was easier to use on a mobile or tablet. As I spend most of my life on the move this would be perfect.

Ryan
Owner in US
Consumer Services, 2-10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Stay Away From Deputy!

1.0 2 years ago

Comments: Deputy worked fine for us for at least a year. Nothing special, but it integrated with our Gusto payroll and ServiceM8 CRM and that's what we needed. But about 5 weeks ago it lost the ability to calculate over time. If a man works 49 hours in a week, it exports it to Gusto now as 49 straight hours, instead of 40 straight and 9 OT. We have exchanged dozens of emails with Deputy and we only get a canned response back. They say they are looking at it, but we don't believe it. How difficult could it be to compute OT correctly for a time tracking app?!! We don't think there is anyone working there any longer, -just a shell sucking up the monthly fees for as long as possible before folding.

Pros:

The integration with ServiceM8, which is why we chose Deputy

Cons:

Customer service is horrendous, and the product is unreliable.

Michael
Strength and Conditioning Specialist in US
Health, Wellness & Fitness, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source

Easy to use scheduling system

5.0 3 months ago

Comments: Easy to use as an employee and looks easy to use from an admin perspective. Never had a problem with my timesheets!

Pros:

As an employee who has used this for 5+ years this is an easy program to use within a small business. I clock in, clock out and can edit my time if needed. I can offer shifts up and accept or look for more all within the app. I like being notified when new shifts are offered as well via text and can accept them without even opening the app. I wish the calendar in deputy would sync with my apple calendar so I didn’t have to manually enter my deputy shifts into it.

Cons:

I wish the calendar in deputy would sync with my apple calendar so I didn’t have to manually enter my deputy shifts into it.