---
description: Learn more about AlayaCare pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
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title: AlayaCare Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Home Health Care Software](/directory/10036/home-health-care/software) > [AlayaCare](/software/147424/alayacare)

# AlayaCare

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> As a first choice end-to-end home care software platform, AlayaCare provides innovative product lines to help improve client outcomes.
> 
> Verdict: Rated **4.1/5** by 188 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses AlayaCare?

Home Care, Home Health, Private Duty (Nursing and Non-Medical), Home Infusion, Community Programs

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.1/5** | 188 Reviews |
| Ease of Use | 4.1/5 | Based on overall reviews |
| Customer Support Software | 4.1/5 | Based on overall reviews |
| Value for Money | 3.9/5 | Based on overall reviews |
| Features | 3.9/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: AlayaCare
- **Location**: Toronto, Canada
- **Founded**: 2014

## Commercial Context

- **Starting Price**: US$1,000.00
- **Pricing Details**: Contact AlayaCare for detailed pricing information.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, French, Spanish
- **Available Countries**: Australia, Canada, New Zealand, United States

## Features

- Appointment Scheduling Software
- Billing & Invoicing
- Calendar Management
- Care Plan Management
- Claims Management Software
- Client Management
- Client Portal
- Compliance Management
- Document Management Software
- Employee Management
- For Medical Purposes
- HIPAA Compliant
- Mobile Access
- Multi-Location
- Patient Records Management
- Secure Messaging
- Self Service Portal
- Telemedicine Software

## Integrations (9 total)

- CareAcademy
- Docmosis
- Google Maps
- Hireology
- Pentaho
- QuickBooks Online Advanced
- WalkMe
- Waystar
- eFax

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Home Health Care Software](https://www.capterra.ca/directory/10036/home-health-care/software)

## Related Categories

- [Home Health Care Software](https://www.capterra.ca/directory/10036/home-health-care/software)
- [Home Care Software](https://www.capterra.ca/directory/30812/home-care/software)
- [Patient Portal Software](https://www.capterra.ca/directory/30857/patient-portal/software)

## Alternatives

1. [InMyTeam](https://www.capterra.ca/software/215860/inmyteam) — 4.6/5 (85 reviews)
2. [AxisCare](https://www.capterra.ca/software/135068/non-medical-homecare-scheduling) — 4.6/5 (729 reviews)
3. [eRSP](https://www.capterra.ca/software/129443/ersp) — 4.2/5 (99 reviews)
4. [Alora Home Health](https://www.capterra.ca/software/69030/alora-homecare-software) — 4.5/5 (151 reviews)
5. [GEOH](https://www.capterra.ca/software/207985/geoh) — 4.9/5 (154 reviews)

## Reviews

### "Great service" — 4.0/5

> **Kerry** | *April 11, 2025* | Hospital & Health Care | Recommendation rating: 9.0/10
> 
> **Pros**: User friendly interface. Constantly adapting and developing an improved platform.
> 
> **Cons**: Inability to change some 'headings' that may have a different definition in various locations.
> 
> Exceptional level of service and professionalism from our Account Manager and Customer Success Director

-----

### "Just did a soft launch and loving it." — 5.0/5

> **Steve** | *October 9, 2025* | Health, Wellness & Fitness | Recommendation rating: 9.0/10
> 
> **Pros**: I love how, it is continually improving and keeping tabs on needs and changes within the industry itself.
> 
> **Cons**: Nothing really, if I had questions, out Alayacare assistant helps wonderfully, or will get us answers if she can’t.
> 
> Wonderful, and hopeful for what the future holds. I will be working to learn a little bit of everything in order to be a resource and backup help should our team require it. Being efficient in the basics will be my near future goal.

-----

### "Good Scheduling Software" — 4.0/5

> **Denise** | *December 19, 2024* | Health, Wellness & Fitness | Recommendation rating: 9.0/10
> 
> **Pros**: ++ possibilities for forms, still lots to learn which I'm hoping will lead to more efficiencies
> 
> **Cons**: Having to refresh after making changes on a schedule. This becomes 'old fast' when do several schedule changes.
> 
> Overall good experience, but have had a \# of growing pains switching from Procura to AlayaCare. However, \[sensitive content hidden\] has been great as well as \[sensitive content hidden\].

-----

### "Manager of Community Support Services" — 4.0/5

> **Kelli** | *October 15, 2025* | Hospital & Health Care | Recommendation rating: 8.0/10
> 
> **Pros**: I value how AlayaCare consistently focuses on improving outcomes—not just through powerful tools like real-time data and mobile solutions, but also by fostering a culture of collaboration, continuous learning, and purpose.
> 
> **Cons**: Frequent updates and system enhancements are important but sometimes these updates result in unexpected glitches or disruptions in functionality. This can create temporary challenges for both staff and clients, especially when the issues impact critical workflows.
> 
> Positive experience. What stands out is the responsiveness and dedication of the helpdesk team. Whenever an issue arises, they’re quick to investigate and work collaboratively to find a solution, which really helps minimize disruptions.

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### "Great customer support" — 5.0/5

> **Kris** | *December 19, 2024* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: Excellent support team. To ensure we are always getting the most out of the platform.
> 
> **Cons**: Forms are only for clients not employees as well.
> 
> Excellent support to work within a platform that meets our needs

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## Links

- [View on Capterra](https://www.capterra.ca/software/147424/alayacare)

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