--- description: Learn more about AlayaCare pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: AlayaCare Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Home Health Care Software](/directory/10036/home-health-care/software) > [AlayaCare](/software/147424/alayacare) # AlayaCare Canonical: https://www.capterra.ca/software/147424/alayacare Page: 1 / 9\ Next: [Next page](https://www.capterra.ca/software/147424/alayacare?page=2) > As a first choice end-to-end home care software platform, AlayaCare provides innovative product lines to help improve client outcomes. > > Verdict: Rated **4.1/5** by 188 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses AlayaCare? Home Care, Home Health, Private Duty (Nursing and Non-Medical), Home Infusion, Community Programs ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.1/5** | 188 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support Software | 4.1/5 | Based on overall reviews | | Value for Money | 3.9/5 | Based on overall reviews | | Features | 3.9/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: AlayaCare - **Location**: Toronto, Canada - **Founded**: 2014 ## Commercial Context - **Starting Price**: US$1,000.00 - **Pricing Details**: Contact AlayaCare for detailed pricing information. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, Spanish - **Available Countries**: Australia, Canada, New Zealand, United States ## Features - Appointment Scheduling Software - Billing & Invoicing - Calendar Management - Care Plan Management - Claims Management Software - Client Management - Client Portal - Compliance Management - Document Management Software - Employee Management - For Medical Purposes - HIPAA Compliant - Mobile Access - Multi-Location - Patient Records Management - Secure Messaging - Self Service Portal - Telemedicine Software ## Integrations (9 total) - CareAcademy - Docmosis - Google Maps - Hireology - Pentaho - QuickBooks Online Advanced - WalkMe - Waystar - eFax ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Home Health Care Software](https://www.capterra.ca/directory/10036/home-health-care/software) ## Related Categories - [Home Health Care Software](https://www.capterra.ca/directory/10036/home-health-care/software) - [Home Care Software](https://www.capterra.ca/directory/30812/home-care/software) - [Patient Portal Software](https://www.capterra.ca/directory/30857/patient-portal/software) ## Alternatives 1. [InMyTeam](https://www.capterra.ca/software/215860/inmyteam) — 4.6/5 (93 reviews) 2. [AxisCare](https://www.capterra.ca/software/135068/non-medical-homecare-scheduling) — 4.6/5 (729 reviews) 3. [Alora Home Health](https://www.capterra.ca/software/69030/alora-homecare-software) — 4.5/5 (156 reviews) 4. [eRSP](https://www.capterra.ca/software/129443/ersp) — 4.2/5 (99 reviews) 5. [GEOH](https://www.capterra.ca/software/207985/geoh) — 4.9/5 (166 reviews) ## Reviews ### "Great service" — 4.0/5 > **Kerry** | *April 11, 2025* | Hospital & Health Care | Recommendation rating: 9.0/10 > > **Pros**: User friendly interface. Constantly adapting and developing an improved platform. > > **Cons**: Inability to change some 'headings' that may have a different definition in various locations. > > Exceptional level of service and professionalism from our Account Manager and Customer Success Director ----- ### "Manager of Community Support Services" — 4.0/5 > **Kelli** | *October 15, 2025* | Hospital & Health Care | Recommendation rating: 8.0/10 > > **Pros**: I value how AlayaCare consistently focuses on improving outcomes—not just through powerful tools like real-time data and mobile solutions, but also by fostering a culture of collaboration, continuous learning, and purpose. > > **Cons**: Frequent updates and system enhancements are important but sometimes these updates result in unexpected glitches or disruptions in functionality. This can create temporary challenges for both staff and clients, especially when the issues impact critical workflows. > > Positive experience. What stands out is the responsiveness and dedication of the helpdesk team. Whenever an issue arises, they’re quick to investigate and work collaboratively to find a solution, which really helps minimize disruptions. ----- ### "User Feedback" — 5.0/5 > **rachelle** | *October 9, 2025* | Hospital & Health Care | Recommendation rating: 5.0/10 > > **Pros**: Ease of use of the scheduling features. Intuitive the platform is, especially for making schedules, viewing client profiles, and coordinating tasks. > > **Cons**: Can't include images in notes only attachments.instability, app crashes, or problems when using the app offline > > Fair still a lot to discover.permissions system can sometimes be restrictive. Getting that sorted early prevents friction later. ----- ### "AlayaCare application feedback" — 4.0/5 > **Jermaine** | *October 9, 2025* | Hospital & Health Care | Recommendation rating: 7.0/10 > > **Pros**: AI features such as Alayaflow and Layla. This will help SPOs improve on efficiency and data accuracy, and reduce manual work. > > **Cons**: Data Exploration refresh time is currently every 2 hours between 7am-5pm. The end-user should be able to capture real-time data. > > The application is more user friendly than other scheduling systems. Also, it has capability to implement many technological innovations. ----- ### "Overall a win" — 4.0/5 > **Carly** | *October 9, 2025* | Health, Wellness & Fitness | Recommendation rating: 8.0/10 > > **Pros**: Less glitches and more stable than Procura predecessor Mobile experience is better for user DE 2.0 is fantastic in customization > > **Cons**: Slow ticket times and resolution of identified problems and product suggestions. Updates continue to trigger degradations occasionally > > Overall I’d recommend. I enjoy the customization of forms and DE as well as decomisis capabilities for specific templates ----- Page: 1 / 9\ Next: [Next page](https://www.capterra.ca/software/147424/alayacare?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/147424/alayacare) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data