--- description: Learn more about Ciphr pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Ciphr Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Human Resources Software](/directory/5/human-resource/software) > [Ciphr](/software/147124/ciphr) # Ciphr Canonical: https://www.capterra.ca/software/147124/ciphr Page: 1 / 4\ Next: [Next page](https://www.capterra.ca/software/147124/ciphr?page=2) > Integrated HRIS and payroll software that automates admin and strengthens compliance. Ideal for UK orgs with 200-2000 staff. > > Verdict: Rated **4.3/5** by 56 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Ciphr? Ciphr's solutions are typically used by the HR, payroll, learning and recruitment teams in UK organisations, of all sectors, ranging from 200 to 2,000 employees. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 56 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support Software | 4.4/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Ciphr - **Location**: Buckinghamshire, UK - **Founded**: 1982 ## Commercial Context - **Starting Price**: £5.00 - **Pricing model**: Per User - **Pricing Details**: Pricing is based on a per user per month model. Contact us for detailed pricing information. - **Target Audience**: 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United Kingdom ## Features - 360 Degree Feedback Software - Applicant Tracking Software - Application Management - Approval Process Control - Assessment Management - Asynchronous Learning - Attendance Tracking Software - Audit Trail - Background Screening - Benefits Dashboard - Benefits Management - Blended Learning - Built-in Course Authoring - Candidate Management - Certification & Licensing - Compensation Management Software - Compliance Management - Employee Benefits Administration - Employee Database - Employee Management - Job Posting - Learner Portal - Learning Paths/Tracks - Leave Tracking - Mobile Learning Software - Multi-Currency - Onboarding Software - Online Benefits Enrollment - Payroll Management - Payroll Reporting - Performance Management - Pipeline Management - Reporting & Statistics - Reporting/Analytics - Resume Storage - SCORM Compliance - Self Service Portal - Skills Tracking - Social Learning - Synchronous Learning - Tax Compliance - Tests/Assessments - Time & Attendance - Time Off Management - Timesheet Management - Workflow Management Software ## Integrations (17 total) - Broadbean - Experian Email Verification - LinkedIn Jobs - Microsoft Entra ID - Moodle - OneAdvanced Payroll - OurPeople - ShopWorks - Totara Learn - Totem - Training Tracker - Twitter/X - Workday Peakon Employee Voice - hireful - iHasco ... and 2 more integrations ## Support Options - Email/Help Desk - Knowledge Base Software - Phone Support - Chat ## Category - [Human Resources Software](https://www.capterra.ca/directory/5/human-resource/software) ## Related Categories - [Human Resources Software](https://www.capterra.ca/directory/5/human-resource/software) - [Benefits Administration Software](https://www.capterra.ca/directory/10025/benefits-administration/software) - [Leave Management System Software](https://www.capterra.ca/directory/31400/leave-management-system/software) - [Workforce Management Software](https://www.capterra.ca/directory/30210/workforce-management/software) - [Expense Report Software](https://www.capterra.ca/directory/30559/expense-report/software) ## Alternatives 1. [Rippling](https://www.capterra.ca/software/172127/rippling) — 4.9/5 (4886 reviews) 2. [BambooHR](https://www.capterra.ca/software/110968/bamboohr) — 4.6/5 (3653 reviews) 3. [Connecteam](https://www.capterra.ca/software/153140/connecteam) — 4.6/5 (5322 reviews) 4. [Paylocity](https://www.capterra.ca/software/86714/webpay) — 4.3/5 (1983 reviews) 5. [Paycom](https://www.capterra.ca/software/130949/paycom) — 4.4/5 (1400 reviews) ## Reviews ### "A much improved experience" — 4.0/5 > **Bob** | *December 16, 2025* | Nonprofit Organization Management | Recommendation rating: 9.0/10 > > **Pros**: The LMS is a straightforward system to set up and use with a lot of features behind the scenes which can combine to make it a very powerful piece of software to use. The rules and learning plans allow to customisation of training plans by role or individual. However it can be a simple database of learning if required. The big plus for me is the API which links the databases from CIPHR HR direct to the LMS. Single sign on, no password resets, and automatic change of training plans when people change roles saves a massive amount of time. > > **Cons**: There are some small features that could be changed which would enhance the user experience. The badges are of little use as they are not transferable, ie: Open Badges, as is the case with other LMS's (Moodle, Tottara, etc). The league tables are of little use in modern day workplace. Customisation of colours beyond one base colour would make for a more enhance experiance as would being able to import your own icons for labels etc. Adding delegates to couses after the event and sorting of the delegate list would be useful as well. A "rule building" wizard would enhance the rules further. These are not show stoppers but would enhance the experience a lot further than we currently have. > > Initially there have been issues with customer support, however the change to the pods has improved things. However there is still the issue of 'dead air' on tickets that have been open a while. As was pointed out at the event, there will be things going on behind the scenes, but all we hear is silence. When we have big events such as the API shutting down then this is frustrating. Even if there is no news, an update to know we haven't slipped under the radar would be good ----- ### "iRecruit okay, customer care good" — 3.0/5 > **Verified Reviewer** | *May 7, 2026* | Museums & Institutions | Recommendation rating: 3.0/10 > > **Pros**: Some members of the Customer Care team are excellent - Stu Armstrong in particular has helped us out massively. > > **Cons**: Some of the iRecruit features cause a fair amount of errors on our side. I would like to be able to upgrade the iRecruit features more to allow for more advanced job adverts. ----- ### "Intuitive & great support" — 4.0/5 > **Eden** | *April 17, 2026* | Logistics & Supply Chain | Recommendation rating: 8.0/10 > > **Pros**: Ciphr is user intuitive for those with system knowledge. The Articles in the knowledge base are also really useful and 90% of the time I have been able to find the answer to my query without having to raise a ticket. I have also found our account manager, \[sensitive content hidden\], to be super helpful and always happy to help me when needed. As well as \[sensitive content hidden\] being helpful with any technical queries I have. > > **Cons**: My cons for Ciphr are only small bugbears, but when you make a change in the system for an employee, you have to go into their current job and end the job, it would be useful if this ended automatically when you insert the new job record. When you have ended the job and create a new entry, it doesn't detect the end date of the previous job, so you have to populate this. In the policies, we can't search keywords in a document, this would be useful to have access to. When we upload personal documents, we always add a description in the notes but this doesn't pull through onto the main screen so if the file name isn't something that relates to the document eg File1234, we are having to resave files to see what they are on the main screen. Personal Development area isn't user friendly, we get a lot of queries on how to insert objectives, probation reviews etc. For tickets, its frustrating that these auto resolve if I don't respond within so many days but some of my tickets can take a month to be responded to without an update. > > Overall, I think we have a great account manager and I feel supported in my role. I had no handover of the system but I have worked on a similar system previously which definitely helped me understand the system. However, \[sensitive content hidden\] has been amazing in helping with my confidence on the system. The cons seem to be longer than the pros but these are just things that we as a team see day in and day out when using ciphr and would be great to have solutions for these. ----- ### "Inspired feedback for CIPHR" — 5.0/5 > **Jan** | *June 15, 2026* | Utilities | Recommendation rating: 9.0/10 > > **Pros**: Direct contact with a knowledgeable, supportive CSM team. \[sensitive content hidden\] have initiated regular check ins to check on service and provide updates. > > **Cons**: The switch to v10 took a little getting used to. Onboarding needed a lot of updating and business priorities meant this was out of action for some time. > > our experience with CIPHR has been positive. Tickte items are managed in a timely fashion and the support team is extremely helpful. ----- ### "Ciphr review" — 3.0/5 > **Mairead** | *May 28, 2026* | Information Services | Recommendation rating: 3.0/10 > > **Pros**: Got use to the system now so we know our way around it. The new layout works well loving the new 'Ask' button > > **Cons**: Inaccessible for people with disabilities; can be quite a clunky system and not logical at times. Work to do. > > Good - better couple of years ago when people on helpline with support. We do find it frustrating as a system and the onboarding portal was a nightmare - took nearly a year to get it runnning ----- Page: 1 / 4\ Next: [Next page](https://www.capterra.ca/software/147124/ciphr?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/147124/ciphr) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data