--- description: Learn more about Ciphr pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Ciphr Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Human Resources Software](/directory/5/human-resource/software) > [Ciphr](/software/147124/ciphr) # Ciphr Canonical: https://www.capterra.ca/software/147124/ciphr Page: 1 / 3\ Next: [Next page](https://www.capterra.ca/software/147124/ciphr?page=2) > Integrated HRIS and payroll software that automates admin and strengthens compliance. Ideal for UK orgs with 200-2000 staff. > > Verdict: Rated **4.2/5** by 54 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Ciphr? Ciphr's solutions are typically used by the HR, payroll, learning and recruitment teams within UK organisations, of all sectors, ranging from 200 to 2,000 employees. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 54 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support Software | 4.3/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Ciphr - **Location**: Buckinghamshire, UK - **Founded**: 1982 ## Commercial Context - **Starting Price**: £7.00 - **Pricing model**: Per User - **Pricing Details**: Pricing is based on a per user per month model. Contact us for detailed pricing information. - **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) - **Supported Languages**: English - **Available Countries**: United Kingdom ## Features - 360 Degree Feedback Software - Applicant Tracking Software - Application Management - Approval Process Control - Assessment Management - Asynchronous Learning - Attendance Tracking Software - Audit Trail - Background Screening - Benefits Dashboard - Benefits Management - Blended Learning - Built-in Course Authoring - Certification & Licensing - Compensation Management Software - Compliance Management - Employee Benefits Administration - Employee Database - Employee Management - Job Posting - Learner Portal - Learning Paths/Tracks - Leave Tracking - Mobile Learning Software - Multi-Currency - Onboarding Software - Online Benefits Enrollment - Payroll Management - Payroll Reporting - Performance Management - Pipeline Management - Reporting & Statistics - Reporting/Analytics - Resume Storage - SCORM Compliance - Self Service Portal - Skills Tracking - Social Learning - Synchronous Learning - Tax Compliance - Tests/Assessments - Time & Attendance - Time Off Management - Timesheet Management - Workflow Management Software ## Integrations (17 total) - Broadbean - Experian Email Verification - LinkedIn Jobs - Microsoft Entra ID - Moodle - OurPeople - Payroll - ShopWorks - Totara Learn - Totem - Training Tracker - Twitter/X - Workday Peakon Employee Voice - hireful - iHasco ... and 2 more integrations ## Support Options - Email/Help Desk - Knowledge Base Software - Phone Support - Chat ## Category - [Human Resources Software](https://www.capterra.ca/directory/5/human-resource/software) ## Related Categories - [Human Resources Software](https://www.capterra.ca/directory/5/human-resource/software) - [Benefits Administration Software](https://www.capterra.ca/directory/10025/benefits-administration/software) - [Leave Management System Software](https://www.capterra.ca/directory/31400/leave-management-system/software) - [Workforce Management Software](https://www.capterra.ca/directory/30210/workforce-management/software) - [Expense Report Software](https://www.capterra.ca/directory/30559/expense-report/software) ## Alternatives 1. [Rippling](https://www.capterra.ca/software/172127/rippling) — 4.9/5 (4853 reviews) 2. [BambooHR](https://www.capterra.ca/software/110968/bamboohr) — 4.6/5 (3535 reviews) 3. [Paylocity](https://www.capterra.ca/software/86714/webpay) — 4.3/5 (1921 reviews) 4. [Connecteam](https://www.capterra.ca/software/153140/connecteam) — 4.6/5 (5306 reviews) 5. [Paycom](https://www.capterra.ca/software/130949/paycom) — 4.4/5 (1376 reviews) ## Reviews ### "Great all in one HR systems provision" — 5.0/5 > **Nick** | *November 21, 2025* | Nonprofit Organization Management | Recommendation rating: 8.0/10 > > **Pros**: They have an effective module for everything we need in one package, which just works much better than having 6 different systems as we did previously. Each of them has all the customisation options we need to make the system work really well for our processes. The new core UI makes it really easy to see everything in one place, and employees rarely need help finding what the need. The payroll integration works really well and saves us upkeeping two different sets of employment data. The bureau are really responsive and knowledgeable. > > **Cons**: The recruiters portal is hopefully next on the list for a UI refresh as it's a bit dated but it does everything we need. Self service of changing the email notifications is apparently coming which will be better for us to more frequently update them. > > We had a great implementation experience, and the customer service are responsive whenever we need anything. They engage us with upcoming improvements and everyone we speak to is genuinely nice. ----- ### "iRecruit okay, customer care good" — 3.0/5 > **Verified Reviewer** | *May 7, 2026* | Museums & Institutions | Recommendation rating: 3.0/10 > > **Pros**: Some members of the Customer Care team are excellent - Stu Armstrong in particular has helped us out massively. > > **Cons**: Some of the iRecruit features cause a fair amount of errors on our side. I would like to be able to upgrade the iRecruit features more to allow for more advanced job adverts. ----- ### "Ciphr review" — 3.0/5 > **Mairead** | *May 28, 2026* | Information Services | Recommendation rating: 3.0/10 > > **Pros**: Got use to the system now so we know our way around it. The new layout works well loving the new 'Ask' button > > **Cons**: Inaccessible for people with disabilities; can be quite a clunky system and not logical at times. Work to do. > > Good - better couple of years ago when people on helpline with support. We do find it frustrating as a system and the onboarding portal was a nightmare - took nearly a year to get it runnning ----- ### "Great service" — 5.0/5 > **Stephanie** | *October 7, 2025* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: We use Ciphr for both our payroll and benefits services after they recently acquired Avantus. The team at Ciphr are nothing but helpful and supportive, no matter the query and they are incredibly responsive. > > **Cons**: I don't have any negative comments\! Which just proves their level of service. We've used them as long as I've been in post for payroll. ----- ### "Intuitive & great support" — 4.0/5 > **Eden** | *April 17, 2026* | Logistics & Supply Chain | Recommendation rating: 8.0/10 > > **Pros**: Ciphr is user intuitive for those with system knowledge. The Articles in the knowledge base are also really useful and 90% of the time I have been able to find the answer to my query without having to raise a ticket. I have also found our account manager, \[sensitive content hidden\], to be super helpful and always happy to help me when needed. As well as \[sensitive content hidden\] being helpful with any technical queries I have. > > **Cons**: My cons for Ciphr are only small bugbears, but when you make a change in the system for an employee, you have to go into their current job and end the job, it would be useful if this ended automatically when you insert the new job record. When you have ended the job and create a new entry, it doesn't detect the end date of the previous job, so you have to populate this. In the policies, we can't search keywords in a document, this would be useful to have access to. When we upload personal documents, we always add a description in the notes but this doesn't pull through onto the main screen so if the file name isn't something that relates to the document eg File1234, we are having to resave files to see what they are on the main screen. Personal Development area isn't user friendly, we get a lot of queries on how to insert objectives, probation reviews etc. For tickets, its frustrating that these auto resolve if I don't respond within so many days but some of my tickets can take a month to be responded to without an update. > > Overall, I think we have a great account manager and I feel supported in my role. I had no handover of the system but I have worked on a similar system previously which definitely helped me understand the system. However, \[sensitive content hidden\] has been amazing in helping with my confidence on the system. The cons seem to be longer than the pros but these are just things that we as a team see day in and day out when using ciphr and would be great to have solutions for these. ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.ca/software/147124/ciphr?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/147124/ciphr) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data