---
description: Learn more about RocketRez pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
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title: RocketRez Pricing, Reviews & Features - Capterra Canada 2026
---

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# RocketRez

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> Flexible, multi-channel ticketing and cloud management software to boost revenue, cut costs, save time, and elevate guest experiences.
> 
> Verdict: Rated **4.4/5** by 22 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses RocketRez?

Serving tour \& attraction companies with annual revenues between $1M and $200M, including Zoos, Aquariums, Museums, Attractions, Boat Tours, Trains, Waterparks, Observation Decks and Theme Parks.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 22 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support Software | 4.5/5 | Based on overall reviews |
| Value for Money | 4.2/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: RocketRez
- **Founded**: 2015

## Commercial Context

- **Starting Price**: US$15,000.00
- **Pricing model**: Usage Based
- **Pricing Details**: We are able to accommodate flexible pricing options that work best for your operation. Talk to our sales team to find a solution that works for you.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- Barcode/Ticket Scanning
- Booking Management
- Booking Notes
- CRM Software
- Calendar Management
- Customer Data Management
- Customer Support Software
- Event Management Software
- GDS/OTA Integration
- Gift Shop POS Software
- Group Reservations
- Inventory Management Software
- Membership Management Software
- Online Booking
- Package Creation
- Payment Processing Software
- Pricing Management
- Promotions Management
- Reporting & Statistics
- Reserved Seating
- Resource Management Software
- Ticketing Software
- Vendor Management Software
- Website Management

## Integrations (13 total)

- Affirm
- Cardknox
- Google Analytics 360
- Google Pay
- HubSpot CRM
- Mailchimp
- PayPal Checkout
- Rezdy
- Shift4
- Stripe
- TourOpp GO
- Twilio
- Virtuous

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Ticketing Software](https://www.capterra.ca/directory/30039/ticketing/software)

## Related Categories

- [Ticketing Software](https://www.capterra.ca/directory/30039/ticketing/software)
- [Reservations Software](https://www.capterra.ca/directory/20032/reservations/software)
- [Tour Operator Software](https://www.capterra.ca/directory/20033/tour-operator/software)
- [Museum Software](https://www.capterra.ca/directory/30745/museum/software)
- [Zoo Software](https://www.capterra.ca/directory/31538/zoo/software)

## Alternatives

1. [FareHarbor](https://www.capterra.ca/software/135106/fareharbor) — 4.7/5 (1124 reviews)
2. [Eventbrite](https://www.capterra.ca/software/114949/eventbrite) — 4.6/5 (5748 reviews)
3. [Beyonk](https://www.capterra.ca/software/1018625/beyonk) — 4.9/5 (167 reviews)
4. [Purplepass](https://www.capterra.ca/software/133885/purplepass-ticketing) — 4.9/5 (302 reviews)
5. [TicketSource](https://www.capterra.ca/software/143073/ticketsource) — 4.8/5 (533 reviews)

## Reviews

### "A Great All in One Solution" — 4.0/5

> **Julie** | *May 28, 2024* | Leisure, Travel & Tourism | Recommendation rating: 7.0/10
> 
> **Pros**: RocketRez has been a game-changer for our business with its versatile ticketing software. The integration with third-party platforms like Viator has streamlined our ticket sales, making our offerings accessible to a wider audience. The ability to purchase tickets online has greatly enhanced customer convenience and boosted our sales.

What sets RocketRez apart is its comprehensive capability to handle ticketing, retail, and food and beverage sales all in one platform. This all-in-one solution simplifies our operations, saving us time and reducing complexity. Additionally, the robust reporting and analytics tools provide valuable insights, helping us make informed decisions.

Their incredible customer service deserves special mention—they are always prompt and helpful whenever we need assistance.

Overall, RocketRez has improved our efficiency and customer experience, making it an indispensable tool for our business. Highly recommended\!
> 
> **Cons**: While RocketRez offers many benefits, there are a few drawbacks we've encountered. Some steps in the system feel redundant, which can slow down our workflow. The reporting feature, though powerful, could benefit from more customization options to better suit our specific needs. Additionally, updates occasionally introduce unwanted changes to existing products and payment setups, causing disruptions that require time to resolve. Despite these issues, RocketRez remains a valuable tool, but there's room for improvement.

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### "All in One Service" — 4.0/5

> **Bridgette** | *May 24, 2024* | Museums & Institutions | Recommendation rating: 5.0/10
> 
> **Pros**: Coming from a complex company, we are very fortunate to be able to use a singular platform to run both our giftshop, in person POS system, and online sales platform.
> 
> **Cons**: The reporting side of the platform has been a flaw for us, this is due to it not pulling the correct numbers and miscounting our revenues. I do believe we could limit some of these miscalculations if our system was fully set up to meet our needs.
> 
> I have found that RocketRez has been an easy platform to use and learn. There are some features like coupons that require multi-steps that can cause some grief. Overall, I think it offers an array of tools. When we first started it was very difficult to set up as most of the examples were based on boating or wedding companies. Where ours in more complex in our offerings.

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### "Rocket Rez Review June 2024" — 3.0/5

> **James** | *June 7, 2024* | Museums & Institutions | Recommendation rating: 6.0/10
> 
> **Pros**: Zero issue with booking and credit card procession
> 
> **Cons**: Limited custom financial routine reporting
> 
> Software that does core activities (booking/processing) well but has limitations with customer facing design. Next to no true CRM functions found in other timed attendance solutions

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### "Good System" — 4.0/5

> **Brian** | *June 22, 2024* | Museums & Institutions | Recommendation rating: 8.0/10
> 
> **Pros**: Ease of Use.  Layout of System and it is reliable.
> 
> **Cons**: Getting an agent to assist with Support Issues
> 
> Fairly good.  Easy system to use.  Reliable.

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### "Simple and Easy to Use" — 4.0/5

> **Gillian** | *June 12, 2024* | Leisure, Travel & Tourism | Recommendation rating: 8.0/10
> 
> **Pros**: Very easy to teach our staff how to use the program - being a seasonal business we have a lot of staff turnover and constantly have to train new team members
> 
> **Cons**: Some facets not compatible with our OTA partner, retail software not as robust as our previous POS.
> 
> Have enjoyed using it the benefits far outweigh any minor inconveniences\!

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## Links

- [View on Capterra](https://www.capterra.ca/software/146552/rocketrez)

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| en-AU | <https://www.capterra.com.au/software/146552/rocketrez> |
| en-CA | <https://www.capterra.ca/software/146552/rocketrez> |
| en-GB | <https://www.capterra.co.uk/software/146552/rocketrez> |
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