Hexnode UEM

Easy use UEM solution

Comments: Hexnode UEM is easy to use and is best for mac. I would recommend this software to everyone looking for an MDM with these features.

Pros:

Hexnode UEM is one of the easiest MDM software to familiarize. Well-prepared documentation helped us follow quite quickly. Moreover, any doubts regarding the software can be clarified with their friendly and knowledgeable customer service team.

Cons:

Hexnode for windows was not upto mark compared to mac. Occasional bugs sometimes cause problems.

Alternatives Considered: Jamf Pro

Switched From: Jamf Pro

Reasons for Switching to Hexnode UEM: Pandemic scenario posed a WFH issue where we had to manage the devices remotely. So, we thought of trying out the Hexnode free version. Soon enough, we were convinced of its capabilities and subscribed for the same. Though we faced slight issues due to occasional bugs, we could clear it out with the help of the support team.

Awesome Product, Great Price, Fantastic Support

Comments: I use Hexnode to lock down the iPads in my stores to only display a catalogue of items to my customers. The tool works easily and is very simple to set up and run.

Pros:

The platform is pretty handy and is compatible with a wide range of devices. Several of our offices across the nation use different types of devices, so this really helpful in our scenario.

Cons:

I am absolutely happy and satisfied with the product and services. I have no complaints whatsoever.

Alternatives Considered: Scalefusion

Switched From: Esper

Reasons for Switching to Hexnode UEM: Hexnode is the best device management software compared to all others in the EU region with GDPR compliance.

Multiplatform and Easy to Use

Comments: I cannot give 5/5 stars simply because I have only used this product in a test environment. However, my company has been impressed with the ease of use of Hexnode MDM and the very responsive support team. Our company was on the way to find another MDM provider and Hexnode had the quickest learning curve. They support all of our platforms including Windows, Mac, iOS, and Android. During our trial we ran into a few issues, bugs, and missing features, but the support team was quick to answer our questions, provide workarounds, and submit feature requests. One of our biggest request was to be able to upload MSIX files for Windows applications, and this was implemented within 2 months of our request.

Pros:

Multiplatform, Easy Learning Curve, Great Support, Simple UI.

Cons:

Groups cannot be nested, there are still some bugs to be tweaked, less robust Windows management, no Windows Automated Enrollment (OOBE)

A product with a great UI that requires some backend tweaks to make the product more stable.

Comments: Overall, a good experience. Would recommend it to SMBs who are just getting into UEM. Might not be the best for large Enterprises.

Pros:

The UI is amazing and very intuitive. Setup is a breeze.

Cons:

Some features do not work as expected due to the lack of thoroughness in the backend stack.

Alternatives Considered: Cisco Meraki and Workspace ONE

Reasons for Switching to Hexnode UEM: Ease of use and good UI.

Hexnode MDM

Pros:

How fast the deployment of policies and apps

Cons:

Search sometimes does not work as intended when finding a pda number for example

Alternatives Considered: Lightspeed