17 years helping Canadian businesses
choose better software
What Is Jolt?
Jolt is a tablet-based software used to manage daily operations for brands like Chick-fil-A, LEGOLAND, and Regal Cinemas. A global leader in task management, Jolt gives owners and managers a real-time view of checklists from their phone, and uses in-store tablets to ensure your brand standards are always met. Trusted by brands across the globe, Jolt has helped over 300,000 hourly workers complete over 3 billion tasks.
Who Uses Jolt?
Jolt is built to help businesses who employ deskless workers. This includes businesses like restaurants, theme parks, hotels, zoos & aquariums, car washes, doctor's offices, retail stores, and more.
Where can Jolt be deployed?
About the vendor
- Jolt
- Founded in 2012
Jolt support
- Phone Support
- Chat
Languages
English, Spanish
Jolt pricing
Starting Price:
- No free version
Jolt does not have a free version. Jolt paid version starts at US$89.99/month.
About the vendor
- Jolt
- Founded in 2012
Jolt support
- Phone Support
- Chat
Languages
English, Spanish
Jolt videos and images
Features of Jolt
Reviews of Jolt
Improving internal communication in my team
Comments: I like the ability to customize notifications and send messages directly to team members or specific groups
Pros:
By having everything on one platform, I can send instant messages and notifications to everyone or specific groups with just one click. I also love the ability to send and share important files, like manuals and policies, and make sure all team members have received and read them.
Cons:
Sometimes it can be a bit complicated to navigate the platform and there are so many features and options that it can be overwhelming especially for me it was a bit complicated but with time and practice I got used to it.
Jolt Response
2 years ago
Hi Domingo, thank you for your review. We're glad to hear that you're finding Jolt helpful in improving internal communication within your team. We understand that navigating a new platform can be overwhelming at first, but we're happy to hear that with time and practice, you've become more comfortable with it. If you ever have any questions or concerns, our customer support team is always available to help. We appreciate your business and hope to continue providing you with a great experience. Thank you for choosing Jolt!
Supercharged Performance with Jolt
Comments: Overall, I'm very pleased with my experience with Jolt. It has greatly improved my workflow and I wouldn't hesitate to recommend it to others.
Pros:
Jolt has been a great addition to my workflow. It's incredibly fast, reliable, and easy to use. The intuitive user interface helps me get things done quickly and efficiently. The customer service is also top-notch, and they're always quick to respond to my questions or concerns.
Cons:
The only downside I've found with Jolt is that the pricing can be a bit steep for some users. There are also some features that I wish were included but are not.
Jolt Response
2 years ago
Thank you for your review, Angelo. We're so glad to hear that Jolt has been a great addition to your workflow. We appreciate your feedback, and we'll be sure to take that into consideration for future updates. We're happy to hear that you appreciate our fast, reliable performance and customer service. We'll continue to strive to provide the best products and services possible to our customers.
Streamline Your Workflows and Boost Productivity
Comments: Overall, using Jolt can be a positive experience for businesses looking to streamline their work processes and boost productivity. The platform's easy-to-use interface, improved collaboration and communication features, and customizable templates can help teams save time and achieve better results. However, like any technology solution, Jolt may have a learning curve for some users and may not be suitable for businesses with complex or specialized project management needs. Before investing in Jolt, it's important to thoroughly evaluate the benefits and drawbacks to ensure that it meets your specific requirements and expectations.
Pros:
Jolt offers several benefits to businesses looking to streamline their work processes and boost productivity. Some of the key advantages of using Jolt include: Easy to use and intuitive interfaceImproved collaboration and communication between team membersReal-time tracking and reporting of tasks and projectsCustomizable templates and integrations with popular toolsEnhanced visibility into team performance and progress.By simplifying workflows and improving collaboration and communication, Jolt helps teams achieve better results in less time. Whether you're looking to manage small projects or large-scale initiatives, Jolt is a versatile and powerful solution that can help you meet your goals.
Cons:
One potential drawback is that it may have a learning curve for users unfamiliar with project management tools. Additionally, the platform's features and capabilities may be limited for businesses with highly complex or specialized project management needs. Finally, some users may find the cost of Jolt to be a concern, especially for smaller or cost-conscious organizations. Before making a decision on whether Jolt is the right solution for your business, it's important to thoroughly evaluate the benefits and drawbacks to ensure that it meets your specific needs and requirements.
Jolt Response
2 years ago
Thank you for taking the time to review Jolt, Sarfaraz! We appreciate your honest feedback and are glad to hear that you find Jolt to be an easy to use and intuitive solution. We understand that it may take some time for teams to get used to any new system, but we are committed to making that process as seamless as possible, and confident that once they do, Jolt will help them achieve better results every time.
Solid LMS
Comments: I've used Jolt over 2 companies, and it is far superior to some of the other systems that have a huge start up cost
Pros:
Easy to build and use. Vey short learning curve. Highly effective. Eliminates the need for paper!
Cons:
UI not as inviting as some other systems
Time Saver
Comments: So far our experience with jolt has been excellent and it has simplified our system process and made everything digitally available with reports to show our compliance.
Pros:
Jolt checklist make it super simple for us to keep up with location compliance and ensures we stay up to date with requirements. It notifies us if checklist are not being conducted on a timely basis and it also allows us to construct our own inhouse checklist to maintain a digital file of whatever we feel it is important to track.
Cons:
There is nothing to dislike about Jolt, if any questions arise there is a designated support specialist assigned to assist us and if not anyone from the support team will more than gladly assist.
Jolt Response
last year
Hi Sergio, thank you for your review. We're thrilled to hear that Jolt has been a time saver for you and has simplified your system process. It's great to know that our checklist feature has made it super simple for you to keep up with location compliance and stay up to date with requirements. We're glad that the notifications for missed checklists have helped improve accountability, and we're happy to hear that you're able to create in-house checklists to track important tasks. We strive to provide excellent customer support, and we're always here to help you with any issues or concerns you may have. We appreciate your feedback and we're committed to continuously improving our product and providing you with the best possible experience. Thank you for choosing Jolt, Sergio. We value your business and look forward to serving you in the future. If you have any further questions or need assistance, please don't hesitate to reach out to us. We're here to help!
Longtime Customer
Pros:
I like the ease of scheduling staff members and that they can request time off or enter unavailability. Many apps don't allow both.
Cons:
Occasionally the app didn't function properly for staff. In recent months this has greatly improved, making Jolt a staple in our business.
Jolt Response
last year
Thanks for your review! We're thrilled to have you as a longtime Jolt customer. It's fantastic to hear that you find Jolt a breeze for scheduling and love the ability for your staff to request time off or mark their unavailability. We're all about making your life easier, and your feedback reassures us that we're on the right track. We've been hard at work to ensure Jolt runs smoothly, and it's awesome to know it's improved and become a staple in your business. Should you ever run into any issues or have more feedback, please don't hesitate to get in touch. We're here to help. Thanks again for choosing Jolt, and we look forward to many more great years together!
Great Software!
Comments: Experience was great, had a couple of hiccups with setup and installation but support helped us out!
Pros:
It deals away with the paper versions of recording temperatures and other required things in a restaurant, and makes them more detailed. It adds accountability and accuracy from employees. You’re able to create lists, print date labels or even create other labels. It’s a step forward in technology and I would recommend other fast food restaurants use this great tool!
Cons:
Overall it was a pretty great experience, but the amount of information you have to learn at the beginning can seem overwhelming. But with the training you’ll eventually learn it all!
Jolt Response
last year
Thanks so much for your thoughtful review! It's great to hear how Jolt has been beneficial for your restaurant, especially in replacing those paper processes. We know there's a bit to take in at first, but we're glad our training helped bridge the gap. It's always our aim to be there when you need us, like during the setup hiccups. Your feedback and recommendation mean a lot to us. If you ever run into any issues our team is here to help. Looking forward to more success together!
Easy to use and implment
Pros:
Its automation saves us time and enables employees to be more productive. Great backend that is extremely intuitive and user friendly. Onboarding support was fantastic. My questions were answered quickly, and solutions implemented in real time.
Cons:
Little pricey but I feel like I am getting enough value to justify.
Jolt Response
last year
Hi Michael, thank you for your review. We're thrilled to hear that you found Jolt easy to use and implement, and that it has saved you time and increased employee productivity. Our goal is to provide a user-friendly experience, so we're glad to hear that you found our backend intuitive and user-friendly, and that your onboarding support was helpful and that your questions were answered quickly with real-time solutions. We would like to take this opportunity to thank you for choosing Jolt and being a valued customer. We greatly appreciate your business and hope to continue serving you in the future. If you have any further questions or feedback, please don't hesitate to reach out to our customer support team. We're here to help!
Can be great, but it can also be frustrating
Pros:
The task management is great. Lots of customizable options.
Cons:
Labeling is a constant frustration. Whether its printer malfunction or some sort of IT issue, it is inconsistent.
Happy Customer
Pros:
It's so easy to use and the customer service is so professional.
Cons:
I have not found anything wrong with it great program.
Jolt Response
last year
Thanks so much for the awesome review! We're glad to hear you're finding Jolt easy to use and that our customer service is hitting the mark. It's so rewarding to know we're meeting your needs. If you ever have any questions or suggestions, don't hesitate to give us a shout. Cheers!
Best platform for business and scheduling
Comments: This has been great and is very helpful This will be improving the work flow and reduces the time
Pros:
This is useful for tracking down the best employee in a team based on his performance by using the list featureThe scheduling is easier and it also reduces the time taken for the managerThis can also be used in the mobile phone very easily
Cons:
In some of the cases it is little bit slowsometimes it is difficult to get in contact with the customer service
Jolt Response
2 years ago
Thank you for taking the time to leave a review for Jolt. We appreciate your feedback and are glad to hear that you find our platform useful for business and scheduling purposes. Rest assured that we are constantly working to improve our system and provide better support for our customers. We value your business and hope to continue being a helpful tool for your work flow. Thank you again for your support!
Great Software and Service!
Comments: Amazing!
Pros:
The ease of use, yet the long-range ability it offers, makes it such an appealing software.
Cons:
The design can look better. I think the design is due for an upgrade - which the Jolt team has told me they are working on this!
Jolt Response
2 years ago
Thank you for your kind words, Anthony! We are thrilled to hear that you find our software easy to use and are impressed with its long-range capabilities. We appreciate your feedback on the design and will pass that along to our development team. Thank you for your support!
AMAZING Customer Service!!
Comments: [SENSITIVE CONTENT] made the experience AMAZING for us.
Pros:
I learned how effective the software could be because I was lucky enough to have a representative who was willing to teach me. [SENSITIVE CONTENT] is absolutely amazing, and I will continue to use Jolt because of her.
Cons:
Very overwhelming initially, it did take time and training to become more confident when utilizing the program.
Jolt Response
2 years ago
Hi Leslie, Thank you for reviewing Jolt on Capterra! We sincerely appreciate your feedback and value you as a Jolt customer.
Jolt Review
Comments: First time using it at this job and the team is enjoying it here. Easier for everyone to see their schedule and ask for time off, also keeping the team on track with the different task they have.
Pros:
The list is great for keeping the team on task. You can assign tasks to different roles for the team. The reporting is helpful to holding everyone accountable. The schedule is real time, easier for the team to see the updated schedule .
Cons:
Only say the log in sometimes has to refresh before you can get into the app
Jolt Response
2 years ago
Hi Melissa, Thank you for reviewing Jolt on Capterra! We sincerely appreciate your feedback and value you as a Jolt customer.
Fantastic- when it works.
Comments: Jolt has greatly improved our food scores since we began using it. It has gotten our team members in the habit of labelling everything because it is easy-to-use and has all pertinent information readily available. The issue is getting technical problems resolved in an appropriate manner; our printer has been unusable for a total of over 2 months out of the 10 months which we have had it.
Pros:
The label feature for all food products has really helped us to drastically increase our food safety scores by clearly indicating when a particular product must be used by. We no longer have to mentally recall the hundreds of various hold times we have for all of our products and their ingredients, because all of that information is easily stored in the Jolt system and prints out with the touch of a button. The labels are also much higher quality than other sticker systems we have tried in the past, making dish washing much easier because they are removed easily with zero sticky residue.
Cons:
The software, in our experience, is offline often. We contacted Customer Service multiple times to try to correct the issue but were instructed that we may need to send the entire printer back to be serviced and that we would get it back after the repair was complete in 2-3 months. The printer system is pricey to begin with, so it did not seem like an appropriate solution to be without what we were paying for, for multiple months. We also have issues with the calibration lining up with the stickers perfectly, but have discovered that if you gently pull on each sticker before printing it will line up more accurately.
very good app i wish i had that one someday.
Comments: I am satisfied with a jolt for it helps me with my research and my thesis.
Pros:
very reliable and user friendly and easy to learn
Cons:
sometimes it is very lag. maybe the signal causes the delay.
Very functional, Easy to Use and a great tool for communication
Pros:
I love that I am able to customize it for my restaurants needs. We have a lot of information and to be able to have one platform to trickle that information down is easy. From the lists, to labels and bulk imports, it is very easy to use. I also really love their customer service as they are always willing to answer any question I have, big or small and they really value feedback from "in the trenches" and strive to provide us the functionality we crave in this platform. I help establish this platform for several restaurants and file sharing and information is so easy in regards on how to build it, share it and import it.
Cons:
Honestly, nothing. Every time it seems to get close to being "outdated" or not as easy to use, they ask for a call so they can help walk you through an update. They ask for feedback and listen so most of our needs are met and are done so in a timely manner. They make me feel like our restaurant is the only one they work with however I know they take feedback from many many restaurants and it helps to know everyone's concerns and voices are heard.
Great Experience
Comments:
I was approached by Jolt to try their product. No other locations from my company have tried this company so I had no comparisons or reviews. After checking around, the price made it worth the investment. Once we received the product it has changed our process in a positive way. The main features we use include the List, Labels, and Schedule. We were using hand written labels before Jolt because other company labeling equipment was too expensive. With our past hand written labels faced issues with labels falling off, unable to read the hand writing, and the employees did not do a great job looking for items that expired. With Jolt the labels stick to the container very well, is has the expiration written on the label making it more simple for my employees, and there's no question about date or time.
We were using paper copies for our multiple list (Typically 6-8 list per day) List would disappear, become dirty, or just not be completed. Jolt has made this task more simple with the added feature of a log book making communication easier to all of the employees. This has reduced our usage of paper, toner, and extending the life of the drum for our printer. I can easily access all list and review a date, time, and employee that completed the list. This helps cut down on my time used for performance reviews.
The scheduling section has also been great. Employees can use a free app from their phone to view schedule and submit request. Creating schedules is easier and more time efficient. The only option I would like added would to be able to view the schedule and my request side by side before I approve the request. With the current process I have to look at the request and then go to the schedule to see if I am able to accommodate the request. I do have 35-40 employees with a majority those being college students with school schedules and personal request to try to work with.
Pros:
How it has helped the store become more efficient.
Cons:
I need labels I can adjust or have available for Raw Chicken to have all the information required by headquarters on one label.
Not quite perfect but support is excellent and they take on board suggestions for changes
Pros:
The scheduling side is excellent. Easy to use from both our employees point of view and payroll. Great record keeping. The list creation is sometimes a little confusing but support is always quick to respond and very helpful. The lists are a great tool for staff and we have found that being able to adjust them as needed to get the best result from the staff members actually responsible for completing the lists is pretty easy. We supply and sell food onsite to our guests which brings with it all sorts of food hygiene expectations from local government and a large amount of record keeping for this. The lists we have developed allow us to complete all requirements on Jolt with easy access when needing to audit the results. All staff find completing them easy. Auditing the correct completion of the lists by staff is also simple. This leads to higher compliance and can also be used as a performance tool with staff management.
Everything in One Place
Comments:
We now have 40 locations using Jolt for our daily checklists and logs. It is great having quick access to any list or food safety log in a matter of seconds. It has improved our team's accountability in getting the necessary details completed accurately on a daily basis. Not only does it help set the restaurant up for success in serving our customers, the Health Department also appreciates our electronic temperature logs!
Some features I would like to see improve are capabilities within the way lists can be setup, such as conditional formatting and multiple items under a parent item. I would also like to see more customization around notifications. The notifications are one of the best features of Jolt! The goods news is, the Jolt team is very receptive to feedback and always tries to make client's ideas come to life.
Overall, I would highly recommend Jolt to any restaurant looking to streamline their systems and eliminate all of the paper and clip boards!
Pros:
The lists capabilities are currently the biggest benefit to us, but we have also started testing the Zebra printer and scheduling.
Cons:
We like the scheduling feature but since it does not integrate with our systems, it's not the best option for us. I would also like to see more customization for the way lists can be configured, such as conditional formatting and more that one measurable under a parent item. More customization surrounding notifications would be helpful as well.
Allows me to successfully operate multiple stores without having to be in every store, every day.
Pros:
Jolt gives me time back everyday, by allowing me to easily review each checklist from my computer, no matter where I am at. This ensures critical maintenance tasks are being completed on a daily basis, saving both time and money on potential costly repairs. The list feature, helps me confirm temperature logs are being completed, the ice machine is being cleaned routinely, and much, much more. I use the list feature to ensure deposits are being made daily, I can see the deposit receipts stapled to the end of day summary's without having to be at each store. My employees love the labeling machine! The labeling machine saves time and money, by offering a consistent, streamlined labeling process. Receiving orders takes much less time. Previously we were manually filling out labels, which took up to 20-30 minutes, two times a week. With the Jolt labeling we don't have to worry about incorrect dating, or wondering who labeled something. We go through a lot less labels as well.
Cons:
I would like to see the schedule linked to the lists. Besides that, Jolt has been a great products and given me back so much time, and less worrying about something getting done.
Super useful with room to grow
Comments: We are a family fun center, so we have a large variety of tasks for employees to accomplish. Jolt helps make these tasks clear to employees and helps us managers follow up if tasks aren't completed well. The software has a ton of potential, but you can tell the company is still figuring out how to keep the apps running properly across different platforms. There are also some strangely missing features that you might think should be obvious in this kind of program.
Pros:
I love being able to create custom lists to fit all kinds of purposes. Having employees log in and earn points is cool too. It's nice to look back and see who did what.
Cons:
The app can get extremely slow. There are extra features in their Jolt 2 app, but it is a buggy mess that crashes to the point of not being usable. There isn't a good way to leave comments on items without flagging the item as something that needs to be addressed and cleared.
Jolt your business
Comments: I have been using Jolt for around 3 years. I have also encouraged many other to use the product in operating their Quick Service restaurants as I feel it is an amazing operational tool. Prior to using Jolt I was creating my own intranet to manage tasks, projects, employee details, etc. Jolt could fulfill all of these requirements and ran on IOS making hardware implementation simple. I have seen the feature set grow over the years and am confident the product will continue to evolve.
Pros:
IOS (although would be nice to have it run on Android too,) great at tasks / list management.
Cons:
Bad UX design both on client and web / back end. Communications (announcements) requires time clock use (i have submitted this several times). Cannot assign tasks to security groups (only allows individuals), reporting on client is rough. A bit better on backend, but still challenging,.
My experience with Jolt has been amazing. The team made the setup of our 3 locations a breeze.
Pros:
The support you get from the Jolt Team is great. They are quick to respond to any questions or concerns. Scheduling now takes us half the time it did before. We manage multiple stores in two states and this system has made us much more efficient and able to hold our team accountable for task that need to be completed on a daily, weekly and monthly basis. We also save time and money on training and daily operations by using the Jolt dating system and printer.
Cons:
Our goal with Jolt was to eliminate paper (Time off request, School Schedules, Checklist, etc.) and it has been able to do that for us. The last thing we are converting to paperless is our cup count form. Travis was able to help us build one in Jolt but it would be even better if the list would calculate the totals. To setup up everything does take time but the bulk importing and ability to assign list to multiple locations makes it much easier.
Best Product I've Ever Used
Comments: They are the best to work with. Absolutely amazing!
Pros:
The task management is amazing. We've used it for real-estate property management in the past and it's great.
Cons:
I don't have any cons. This is an amazing company and I'd recommend them for everyone. They have amazing customer service.