What Is Jolt?

Jolt is a comprehensive digital operations platform that is available on smartphones and tablets. Jolt helps restaurants, retail, hospitality, and other businesses create accountability, enhance food safety compliance, and boost employee performance. Jolt is used by companies like Smoothie King, Jimmy John’s, Buffalo Wild Wings, Legoland, Jack In The Box, Weis, Cinemark, and thousands of other global brands.

Who Uses Jolt?

Jolt is built to help businesses who employ deskless workers. This includes businesses like restaurants, theme parks, hotels, zoos & aquariums, car washes, doctor's offices, retail stores, and more.

Where can Jolt be deployed?

Cloud-based
On-premise

About the vendor

  • Jolt
  • Founded in 2012

Jolt support

  • Phone Support
  • Chat

Countries available

Australia, Brazil, Canada, China, Germany and 6 others

Languages

English, Spanish

Jolt pricing

Starting Price:

Not provided by vendor
  • No free version

Jolt does not have a free version.

About the vendor

  • Jolt
  • Founded in 2012

Jolt support

  • Phone Support
  • Chat

Countries available

Australia, Brazil, Canada, China, Germany and 6 others

Languages

English, Spanish

Jolt videos and images

Jolt Software - Jolt Lists showing a food temp log.
Jolt Software - Jolt Lists showing a restaurant's opening checklist.
Jolt Software - Jolt Sensors showing the temperature of coolers and refrigerators.
Jolt Software - Jolt Label System showing ready to print food labels.
Jolt Software - Jolt Communication Manager notifying employees of a policy update.
View 6 more
Jolt video
Jolt Software - Jolt Lists showing a food temp log.
Jolt Software - Jolt Lists showing a restaurant's opening checklist.
Jolt Software - Jolt Sensors showing the temperature of coolers and refrigerators.
Jolt Software - Jolt Label System showing ready to print food labels.
Jolt Software - Jolt Communication Manager notifying employees of a policy update.

Features of Jolt

  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Audit Management
  • Audit Planning
  • Availability Management
  • Barcode / Ticket Scanning
  • Barcode/Label Management
  • Billable & Non-Billable Hours
  • Budgeting/Forecasting
  • Business Process Automation
  • Calendar Management
  • Collaboration Tools
  • Compliance Management
  • Corrective and Preventive Actions (CAPA)
  • Course Management
  • Course Tracking
  • Create Subtasks
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Data Capture and Transfer
  • Data Import/Export
  • Data Storage Management
  • Data Verification
  • Drag & Drop
  • Electronic Forms
  • Employee Database
  • Employee Management
  • Employee Scheduling Software
  • Expense Tracking
  • File Sharing Software
  • File Storage
  • Forms Creation & Design
  • Forms Management
  • Full Text Search
  • Image Capture
  • Import Tasks
  • Inspection Management
  • Inventory Management Software
  • Kitchen / Menu Management
  • Knowledge Base Management
  • Labor Forecasting
  • Maintenance Scheduling
  • Mobile Access
  • Nutrition Analysis Software
  • Online Punch Card
  • Online Time Clock
  • Online Time Tracking Software
  • Orientation Workflow Management
  • Overtime Calculation
  • Payroll Management
  • Percent-Complete Tracking
  • Performance Metrics
  • Preventive Maintenance Software
  • Production Management
  • Quality Control
  • Real-Time Chat
  • Recipe Management
  • Recurring Tasks
  • Reminders
  • Report Templates
  • Reporting & Statistics
  • Reporting/Analytics
  • Risk Assessment
  • Risk Management Software
  • Scheduling Software
  • Self Service Portal
  • Shift Swapping
  • Skills Tracking
  • Task Editing/Updating
  • Task Management Software
  • Task Progress Tracking
  • Task Scheduling
  • Task Tagging
  • Third Party Integrations
  • Time & Attendance
  • Time Tracking Software
  • Timesheet Management
  • Traceability
  • Training Administration
  • Work Order Management
  • Workflow Configuration

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Reviews of Jolt

Average score

Overall
4.7
Ease of Use
4.5
Customer Service
4.8
Features
4.5
Value for Money
4.6

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
75%
4
22%
3
1%
1
2%
Debra
Debra
Quality Assurance Manager in US
Verified LinkedIn User
Used the Software for: 1-5 months
Reviewer Source

Purchased the Jolt labeler to label in process product, but we are using it for so much more!

5.0 5 years ago

Comments: Labels for in process and finished products, Very simple to use. Using for scheduling, time clock management, messages, alerts, communication, and accountability of personnel. They need to log in on an ipad to the software, and they can get their tasks right there that were set up for them. Excellent product! We are using this for so much more than what we originally purchased it for.

Pros:

Originally purchased to label in process product. But when we started building labels, we realized we can also make finished product labels and apply them easier. We just used these for the first time for the entire day and couldn't be happier. Great quality and simple. This software has so many features and now our production manager is using this software for our staff. It can be used as a time clock, for messages and alerts, for accountability of workers tasks, personnel scheduling, and much more. We plan to take full advantage of all it can do for us. We seem to find something new every day that this can do for us. For the price, along with the excellent support whenever needed, it is one of the best values I have found in a long time. I cannot recall a time in my career that I have been excited about a labeler!

Cons:

I think we will have to use this a bit longer to find something we don't like about this. The one item we changed was that the labeler comes with 1" x 1" labels, which were too small for our use. Our account manager sent us the labels we needed immediately.

Michael
Food & Beverage Front Of House Manager in US
Food & Beverages, 51-200 Employees
Used the Software for: 1+ year
Reviewer Source

Great software for scheduling, food & beverage companies

5.0 3 years ago

Comments: I have cut my time that is spent making the schedule down from the previous program I used.

Pros:

I have the ability to schedule as many positions to multiple employees for our Renaissance faire food and beverage staff..this is crucial when I need to have an employee work in multiple locations through out the day.

Cons:

I am unable to send the schedule to just a select employee or employees. Currently I have to send it to the entire staff.

Alyssa
Director of Retail Operations in US
Restaurants, 51-200 Employees
Used the Software for: 1+ year
Reviewer Source

Amazing for Restaurant Operations

5.0 last month New

Comments: We're using it for our three locations for three separate schedules and tons of checklists. We have multiple users every shift, every day using the software. I absolutely love the program and am continuing to take advantage of different features as we grow.

Pros:

Pretty easy to use once you've gone through the training. The biggest pro for me compared to other softwares is the access to support all the time. It has been so helpful to be able to reach out to my contact for help and schedule calls for training--either for myself or other new team members. Another huge pro is how customizable the checklists are. I love how many different formats you can do. We've been able to customize it to our business model really well.We've also been using the Jolt sensors for all our freezers, which has literally been a savior time and time again! It's so easy to use and I love the reports you can access so you can catch a failing freezer before it's too late.

Cons:

I wish we could customize our scheduling platform more to cater to our business.

rodney
president owner in US
Hospitality, 501-1,000 Employees
Used the Software for: 1+ year
Reviewer Source
Source: SoftwareAdvice

this is an unscrupulous company .. stay away!

1.0 last year

Comments: terrible! any company that makes it so hard to cancel a subscription has no faith in their product. It is a billing scam!

Pros:

we never used the software and tried to cancel the initial free subscription. They make it virtually impossible to cancel once you are signed up! after repeated attempts to send email on they're site with nor response we disputed the charges. No one ever responded or called back. any company that makes it so difficult to cancel a subscription is a good reason to stay away. they rely on you singing up for free trial and then never being able to get ahold of any to cancel. why would they not have any way to cancel your subscription online. High pressure sales and borderline criminal! stay away!

Cons:

we never used the software and tried to cancel the initial free subscription. They make it virtually impossible to cancel once you are signed up! after repeated attempts to send email on they're site with nor response we disputed the charges. No one ever responded or called back. any company that makes it so difficult to cancel a subscription is a good reason to stay away. they rely on you singing up for free trial and then never being able to get ahold of any to cancel. why would they not have any way to cancel your subscription online. High pressure sales and borderline criminal! stay away!

Jolt Response

last year

Hi Rodney, We thank you for your feedback and take your comments very seriously, as our goal is to make every Jolt customer a raving fan. Please feel free to reach out to [email protected] with any further comments, concerns, or suggestions you wish to share.

Melissa
Operations Manager in US
Hospitality, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source

Jolt Review

5.0 4 months ago

Comments: First time using it at this job and the team is enjoying it here. Easier for everyone to see their schedule and ask for time off, also keeping the team on track with the different task they have.

Pros:

The list is great for keeping the team on task. You can assign tasks to different roles for the team. The reporting is helpful to holding everyone accountable. The schedule is real time, easier for the team to see the updated schedule .

Cons:

Only say the log in sometimes has to refresh before you can get into the app

Jolt Response

4 months ago

Hi Melissa, Thank you for reviewing Jolt on Capterra! We sincerely appreciate your feedback and value you as a Jolt customer.